ofive

Thank you Robin!

But, where should I copy the code?

Hi,

So I’ve asked Cartflows and they fixed the main issue which was ‘Fix errors when accepting upsells’.

Now, I have another problem. Now, the upsells are working if you pay DIRECTLY from the ‘Pay with PayPal’ button. When someone pays with a credit card on the checkout and he’s redirected to the upsell page, if he accepts it, this redirects him to a PayPal page asking for logging in (remember that they paid with cards, not with PayPal so this makes no sense).

Here’s a video showing it: https://drive.google.com/file/d/1k4V8ggoaQvJHTuTkwqZKH8z_9ApniRfS/view?usp=sharing

I contacted them again about this issue and they told me this:
“`Actually, it is the default implementation made in the CartFlows to add the compatibility of PayPal Payments Payment gateway plugin. In the integration, we have used the V2 version API of the PayPal which works in this way itself.

As there are few restrictions from the PayPal gateway and the plugin, due to which the user had to redirect to the PayPal side to accept the payment and that is why you are getting another PayPal page to make the payment.

In the older version of the PayPal, there was an case, where those gateway pluing were storing the payment source so as to use it for the next time, but this gateway plugin does not stores the order source to be used on the upsell and that is why this redirection is added.”

I don’t get it but hope you do.

How can we fix this?

Hi,

What do you mean by ‘Could you share your PayPal Payments log files with us after an attempted upsell?’ I don’t understand, how can I share that?

The logging is enabled.

I updated the plugin with the one you sent but I think is the same version.

…but the problem is still there

Hi,

So I’ve already talked with them but this is a PayPal Plugin issue.

The buyer pays with a credit card at the checkout (using the PayPal credit/debit cards fields payment). Then, when the upsell appears and they accept it a Pop-Up window appears requesting to log in to PayPal to accept the payment.

When I used to work with this a couple of months ago, I tested it and it was working well: when the accept the upsell, a pop-up window appears but you can log in as a guest, fill in your card info and accept it. Now it’s not working

Kind regards,
Marco

Hi,

Thanks for the reply. Argentina is not allowed but I’m thinking of registering the business in the USA. Do you know if that will work? If I do that I’ll probably change the company address but I’m still in Argentina. Should that work?

In other words… What does the list of countries you sent depend on? The country of the business PayPal account?

About the ‘Black credit card button,’ that’s what I want to make it work. For some reason when a customer enters his details and press ‘Pay now’, the order can’t be completed and a note above says ‘your card couldn’t be processed, please check the details or change the card’.

I’ve tried this for myself with two cards and the same issue. If you want to test, this is the link: https://ofivesounds.com/checkout-page-future-raise-3/

It’s a $0,5 product, if you test and it works I’m going to refund it.

Hello,

I can’t find this option: The settings for this are found here: WooCommerce > Settings > Payments > PayPal > PayPal Card Processing > “Enable/Disable” Enable PayPal Card Processing.

The only options that I have when I go there are: – Vaulting and ‘Card Processing not available’.

What do you mean with ‘Standard PayPal plugin’? I have the PayPal Checkout plugin (the old, that it’s not working for credit cards), the new and the Standard PayPal Payment that doesn’t allows Credit card options