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  • Thanks Matt. Hopefully it’ll be soon.

    Found the problem but unsure how to correct it. On the goal settings I have it set to percentage of total needed. It shows the error. Changing it to total raised allows it to function. Something in the 2.4.2 update changed the parameters. I tried to change it back to percentage and the error is there again.

    I’ve deactivated all the plugins except Give, recalculated, and still no change. I’m at a loss.

    1. Screenshot attached, settings are correct.
    screenshot

    2. Deactivated both plugins

    3. Deleted plugin

    4. Deleted plugin since we weren’t using it anyway.

    Each step had the recalculate function completed. No change. I will start deactivating the remainder of the plugins to see if one of them is in conflict.

    https://www.scer-ga.org/static/donation/

    ### WordPress Environment ###

    Home URL: https://www.scer-ga.org
    Site URL: https://www.scer-ga.org/wp
    WP Version: 5.1.1
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    Permalink Structure: /%postname%/
    Show on Front: page
    Page on Front: Static (#4)
    Page for Posts: Blog (#6)
    Table Prefix Length: wp_qmpi_
    Table Prefix Length: 8
    Table Prefix Status: Acceptable
    Admin AJAX: Accessible
    Registered Post Statuses: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, in-progress, failed, wc-pending, wc-processing, wc-on-hold, wc-completed, wc-cancelled, wc-refunded, wc-failed, spam, refunded, revoked, cancelled, abandoned, processing, preapproval

    ### Server Environment ###

    Hosting Provider: iPage
    TLS Connection:
    TLS Connection:
    Server Info: Apache/2
    PHP Version: 7.1.1
    PHP Post Max Size: 20 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 1000
    PHP Max Upload Size: 20 MB
    cURL Version: 7.47.0, GnuTLS/3.4.10
    SUHOSIN Installed: –
    MySQL Version: 5.6.41
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ❌ Your server does not have the SoapClient class enabled – some gateway plugins which use SOAP may not work as expected.
    DOMDocument: ✔
    gzip: ✔
    GD Graphics Library: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Give Configuration ###

    Give Version: 2.4.3
    Give Cache: Enabled
    Database Updates: All DB Updates Completed.
    Database Tables: ✔ wp_qmpi_give_donors – 1.0✔ wp_qmpi_give_donormeta – 1.0✔ wp_qmpi_give_comments – 1.0✔ wp_qmpi_give_commentmeta – 1.0✔ wp_qmpi_give_sessions – 1.0✔ wp_qmpi_give_logs – 1.0✔ wp_qmpi_give_logmeta – 1.0✔ wp_qmpi_give_formmeta – 1.0✔ wp_qmpi_give_sequential_ordering – 1.0✔ wp_qmpi_give_donationmeta – 1.0
    Give Cache: Enabled
    Give Cache: ✔New Donation✔Donation Receipt✔New Offline Donation✔Offline Donation Instructions✔New User Registration✔User Registration Information✔Donor Note✔Email access
    Upgraded From: 2.4.2
    Test Mode: Disabled
    Currency Code: USD
    Currency Position: After
    Decimal Separator: .
    Thousands Separator: ,
    Success Page: https://www.scer-ga.org/static/donation/donation-confirmation/
    Failure Page: https://www.scer-ga.org/static/donation/donation-failed/
    Donation History Page: https://www.scer-ga.org/static/donation/donation-history/
    Give Forms Slug: /donations/
    Enabled Payment Gateways: PayPal Standard, Offline Donation
    Default Payment Gateway: PayPal Standard
    PayPal IPN Verification: Disabled
    PayPal IPN Notifications: IPN received for #7200 ( 60828002212358738 ) on 03/12/2019 at 16:21. Status N/A
    Donor Email Access: Enabled

    ### Active Give Add-ons ###

    ### Other Active Plugins ###

    Akismet Anti-Spam: by Automattic – 4.1.1
    All In One WP Security: by Tips and Tricks HQ, Peter Petreski, Ruhul, Ivy – 4.3.8.3
    Block Gallery: by Rich Tabor – 1.1.6
    Countdown Wpdevart: by wpdevart – 2.0.3
    Facebook for WooCommerce: by Facebook – 1.9.10
    Intuitive Custom Post Order: by hijiri – 3.1.2
    Jetpack by WordPress.com: by Automattic – 7.1.1
    My Custom Functions: by Space X-Chimp – 4.35
    Premium Blocks for Gutenberg: by Leap13 – 1.4.8
    Printful Integration for WooCommerce: by Printful – 2.0.8
    Stackable – Gutenberg Blocks: by Gambit Technologies, Inc – 1.13.3
    Storefront Footer Bar: by WooThemes – 1.0.4
    Storefront Hamburger Menu: by WooCommerce – 1.2.2
    Storefront Homepage Contact Section: by WooThemes – 1.0.5
    Storefront Product Pagination: by WooThemes – 1.2.4
    Storefront Product Sharing: by WooCommerce – 1.0.6
    Storefront Sticky Add to Cart: by WooThemes – 1.1.9
    Ultimeter – the Ultimate Progress and Goals Meter: by Ben Roberts – 2.0.1
    WooCommerce: by Automattic – 3.5.6
    WooCommerce Blocks: by Automattic – 1.4.0

    ### Inactive Plugins ###

    Benchmark Email Lite: by Coded Commerce, LLC – 2.11
    Instant Articles for WP: by Automattic, Dekode, Facebook – 4.2.0
    JotForm oEmbed: by JotForm.com – 1.2.1
    What The File: by Never5 – 1.5.4
    WooCommerce PayPal Powered by Braintree Gateway: by WooCommerce – 2.2.2

    ### Theme ###

    Name: Storefront
    Version: 2.4.3
    Author URL: https://woocommerce.com/
    Child Theme: No – If you’re modifying Give on a parent theme you didn’t build personally, then we recommend using a child theme. See: How to Create a Child Theme

    Shows INF% Goal Achieved on forms that have donations. Shows NAN% Goal Achieved on what has zero donations.

    Completed all recalculate options with no luck.

    Its highly possible your answer is correct but the index.html has been there long before Woo (as in always since that’s our main page) has and it was working over the summer.

    I still need help with this error.
    No changes from most recent reply other than WordPress just updated to 5.0.
    Printful is where the shipping rates are coming from but deactivating that plugin does not allow the checkout to work.

    off1now

    (@off1now)

    You missed the second response

    Now a new error to add to the nonpayment.
    SyntaxError: JSON.parse Error:Invalid character at position:1

    Clicking through PayPal and back to the page gives this error so PayPal does not process.

    System Status:

    
    ### WordPress Environment ###
    
    Home URL: https://www.scer-ga.org
    Site URL: https://www.scer-ga.org
    WC Version: 3.5.1
    Log Directory Writable: ✔
    WP Version: 4.9.8
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache/2
    PHP Version: 7.1.1 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
    PHP Post Max Size: 20 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 1000
    cURL Version: 7.47.0
    GnuTLS/3.4.10
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.41-84.1-log
    Max Upload Size: 20 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ❌ Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 3.5.1
    WC Database Prefix: wp_qmpi_
    MaxMind GeoIP Database: ✔
    Total Database Size: 44.46MB
    Database Data Size: 30.02MB
    Database Index Size: 14.44MB
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    wp_qmpi_esp_question_option: Data: 0.02MB + Index: 0.00MB
    wp_qmpi_esp_registration: Data: 0.02MB + Index: 0.11MB
    wp_qmpi_esp_registration_payment: Data: 0.02MB + Index: 0.03MB
    wp_qmpi_esp_state: Data: 0.02MB + Index: 0.00MB
    wp_qmpi_esp_status: Data: 0.02MB + Index: 0.02MB
    wp_qmpi_esp_ticket: Data: 0.02MB + Index: 0.00MB
    wp_qmpi_esp_ticket_price: Data: 0.02MB + Index: 0.00MB
    wp_qmpi_esp_ticket_template: Data: 0.02MB + Index: 0.00MB
    wp_qmpi_esp_transaction: Data: 0.02MB + Index: 0.03MB
    wp_qmpi_esp_venue_meta: Data: 0.02MB + Index: 0.03MB
    wp_qmpi_events_answer: Data: 0.02MB + Index: 0.03MB
    wp_qmpi_events_attendee: Data: 0.02MB + Index: 0.03MB
    wp_qmpi_events_attendee_meta: Data: 0.02MB + Index: 0.02MB
    wp_qmpi_events_category_detail: Data: 0.02MB + Index: 0.03MB
    wp_qmpi_events_category_rel: Data: 0.02MB + Index: 0.02MB
    wp_qmpi_events_detail: Data: 0.02MB + Index: 0.22MB
    wp_qmpi_events_discount_codes: Data: 0.02MB + Index: 0.03MB
    wp_qmpi_events_discount_rel: Data: 0.02MB + Index: 0.02MB
    wp_qmpi_events_email: Data: 0.02MB + Index: 0.02MB
    wp_qmpi_events_locale: Data: 0.02MB + Index: 0.03MB
    wp_qmpi_events_locale_rel: Data: 0.02MB + Index: 0.02MB
    wp_qmpi_events_meta: Data: 0.02MB + Index: 0.03MB
    wp_qmpi_events_multi_event_registration_id_group: Data: 0.02MB + Index: 0.03MB
    wp_qmpi_events_personnel: Data: 0.02MB + Index: 0.03MB
    wp_qmpi_events_personnel_rel: Data: 0.02MB + Index: 0.03MB
    wp_qmpi_events_prices: Data: 0.02MB + Index: 0.02MB
    wp_qmpi_events_qst_group: Data: 0.02MB + Index: 0.03MB
    wp_qmpi_events_qst_group_rel: Data: 0.02MB + Index: 0.03MB
    wp_qmpi_events_question: Data: 0.02MB + Index: 0.05MB
    wp_qmpi_events_start_end: Data: 0.02MB + Index: 0.02MB
    wp_qmpi_events_venue: Data: 0.02MB + Index: 0.03MB
    wp_qmpi_events_venue_rel: Data: 0.02MB + Index: 0.02MB
    wp_qmpi_formmaker: Data: 0.09MB + Index: 0.00MB
    wp_qmpi_formmaker_backup: Data: 0.02MB + Index: 0.00MB
    wp_qmpi_formmaker_blocked: Data: 0.02MB + Index: 0.00MB
    wp_qmpi_formmaker_query: Data: 0.02MB + Index: 0.00MB
    wp_qmpi_formmaker_sessions: Data: 0.02MB + Index: 0.00MB
    wp_qmpi_formmaker_submits: Data: 0.02MB + Index: 0.00MB
    wp_qmpi_formmaker_themes: Data: 1.52MB + Index: 0.00MB
    wp_qmpi_formmaker_views: Data: 0.02MB + Index: 0.00MB
    wp_qmpi_give_commentmeta: Data: 0.02MB + Index: 0.03MB
    wp_qmpi_give_comments: Data: 0.05MB + Index: 0.00MB
    wp_qmpi_give_donationmeta: Data: 0.38MB + Index: 0.45MB
    wp_qmpi_give_donormeta: Data: 0.06MB + Index: 0.05MB
    wp_qmpi_give_donors: Data: 0.02MB + Index: 0.03MB
    wp_qmpi_give_formmeta: Data: 0.13MB + Index: 0.08MB
    wp_qmpi_give_logmeta: Data: 0.06MB + Index: 0.03MB
    wp_qmpi_give_logs: Data: 0.02MB + Index: 0.00MB
    wp_qmpi_give_sequential_ordering: Data: 0.02MB + Index: 0.00MB
    wp_qmpi_give_sessions: Data: 0.02MB + Index: 0.02MB
    wp_qmpi_links: Data: 0.02MB + Index: 0.02MB
    wp_qmpi_my_calendar: Data: 0.02MB + Index: 0.02MB
    wp_qmpi_my_calendar_categories: Data: 0.02MB + Index: 0.00MB
    wp_qmpi_my_calendar_events: Data: 0.02MB + Index: 0.02MB
    wp_qmpi_my_calendar_locations: Data: 0.02MB + Index: 0.00MB
    wp_qmpi_nxs_log: Data: 0.02MB + Index: 0.00MB
    wp_qmpi_options: Data: 4.41MB + Index: 0.16MB
    wp_qmpi_p2p: Data: 0.02MB + Index: 0.05MB
    wp_qmpi_p2pmeta: Data: 0.02MB + Index: 0.03MB
    wp_qmpi_pmpro_membership_levelmeta: Data: 0.02MB + Index: 0.03MB
    wp_qmpi_postmeta: Data: 7.52MB + Index: 4.03MB
    wp_qmpi_posts: Data: 4.52MB + Index: 0.66MB
    wp_qmpi_pta_sus_sheets: Data: 0.02MB + Index: 0.00MB
    wp_qmpi_pta_sus_signups: Data: 0.02MB + Index: 0.00MB
    wp_qmpi_pta_sus_tasks: Data: 0.02MB + Index: 0.00MB
    wp_qmpi_rednao_smart_forms_entry: Data: 0.02MB + Index: 0.00MB
    wp_qmpi_rednao_smart_forms_entry_detail: Data: 0.02MB + Index: 0.00MB
    wp_qmpi_rednao_smart_forms_table_name: Data: 0.02MB + Index: 0.00MB
    wp_qmpi_seamless_donations_audit: Data: 0.02MB + Index: 0.03MB
    wp_qmpi_termmeta: Data: 0.02MB + Index: 0.03MB
    wp_qmpi_terms: Data: 0.08MB + Index: 0.09MB
    wp_qmpi_term_relationships: Data: 0.08MB + Index: 0.06MB
    wp_qmpi_term_taxonomy: Data: 0.08MB + Index: 0.11MB
    wp_qmpi_usermeta: Data: 0.05MB + Index: 0.03MB
    wp_qmpi_users: Data: 0.02MB + Index: 0.05MB
    wp_qmpi_volunteer_emails: Data: 0.02MB + Index: 0.00MB
    wp_qmpi_volunteer_rsvps: Data: 0.02MB + Index: 0.02MB
    wp_qmpi_vtprd_purchase_log_product: Data: 0.02MB + Index: 0.02MB
    wp_qmpi_vtprd_purchase_log_product_rule: Data: 0.02MB + Index: 0.02MB
    wp_qmpi_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB
    wp_qmpi_wc_download_log: Data: 0.02MB + Index: 0.03MB
    wp_qmpi_wc_webhooks: Data: 0.02MB + Index: 0.02MB
    
    ### Post Type Counts ###
    
    al_product: 3
    attachment: 1007
    custom_css: 1
    customize_changeset: 2
    fmemailverification: 1
    give_forms: 10
    give_log: 41
    give_payment: 190
    jetpack-testimonial: 3
    job: 6
    jp_img_sitemap: 2
    jp_sitemap: 2
    jp_sitemap_master: 2
    jp_vid_sitemap: 2
    mc-events: 3
    mt-payments: 1
    nav_menu_item: 9
    page: 11
    post: 262
    product: 42
    product_variation: 1191
    revision: 798
    safecss: 1
    scheduled-action: 188
    shop_coupon: 2
    shop_order: 4
    volunteer_opp: 1
    wde_manufacturers: 2
    wde_page: 6
    wde_products: 17
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (11) ###
    
    Akismet Anti-Spam: by Automattic – 4.1
    All In One WP Security: by Tips and Tricks HQ
    Peter Petreski
    Ruhul
    Ivy – 4.3.7.2
    
    Facebook for WooCommerce: by Facebook – 1.9.6 – Not tested with the active version of WooCommerce
    Give - Donation Plugin: by GiveWP – 2.3.0
    Intuitive Custom Post Order: by hijiri – 3.1.1
    Jetpack by WordPress.com: by Automattic – 6.7
    My Custom Functions: by Space X-Chimp – 4.31
    Printful Integration for WooCommerce: by Printful – 2.0.5 – Not tested with the active version of WooCommerce
    Countdown Wpdevart: by wpdevart – 2.0.0
    WooCommerce PayPal Powered by Braintree Gateway: by WooCommerce – 2.2.0
    WooCommerce: by Automattic – 3.5.1
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    ### WC Pages ###
    
    Shop base: #2501 - /static/branded-items/
    Cart: #2475 - /static/branded-items/cart/
    Checkout: #2473 - /static/branded-items/checkout/
    My account: #2498 - /static/branded-items/my-account/
    Terms and conditions: #1772 - /static/branded-items/terms/
    
    ### Theme ###
    
    Name: Twenty Seventeen
    Version: 1.7
    Author URL: https://wordpress.org/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### Braintree (Credit Card) ###
    
    Environment: Production
    Tokenization Enabled: –
    Debug Mode: Off
    
    ### Braintree (PayPal) ###
    
    Environment: Production
    Tokenization Enabled: –
    Debug Mode: Off
    
    off1now

    (@off1now)

    In the status section it has this error using PHP 7.1 (host does not offer higher)
    Your server does not have the SoapClient class enabled – some gateway plugins which use SOAP may not work as expected.

    off1now

    (@off1now)

    Now a new error to add to the nonpayment.
    SyntaxError: JSON.parse Error:Invalid character at position:1

    off1now

    (@off1now)

    I switched to Twenty Seventeen, disabled every single plug in except WooCommerce – and still not able to pay.

    This is a link to a product that we’ve been trying with.
    https://www.scer-ga.org/product/cotton-cap-2/

    I have tried to do everything you suggested esmi and still have the same issues. I can not lose everything again.

    Hello? Anyone out there that can assist? I’ve just updated to 4.5.3 and still having the same issues. I would love to have functionality restored but cannot afford to lose all content again.

Viewing 15 replies - 1 through 15 (of 22 total)