Title: odesieus's Replies | WordPress.org

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# odesieus

  [  ](https://wordpress.org/support/users/odesieus/)

 *   [Profile](https://wordpress.org/support/users/odesieus/)
 *   [Topics Started](https://wordpress.org/support/users/odesieus/topics/)
 *   [Replies Created](https://wordpress.org/support/users/odesieus/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/odesieus/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/odesieus/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/odesieus/engagements/)
 *   [Favorites](https://wordpress.org/support/users/odesieus/favorites/)

 Search replies:

## Forum Replies Created

Viewing 3 replies - 1 through 3 (of 3 total)

 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[JetBackup - Backup, Restore & Migrate] Didn’t work, no refund.](https://wordpress.org/support/topic/didnt-work-no-refund/)
 *  Thread Starter [odesieus](https://wordpress.org/support/users/odesieus/)
 * (@odesieus)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/didnt-work-no-refund/#post-8956656)
 * No, what “confused” me about this whole process was the big sticker on your site
   that said “100% Money Back Guarantee” and then you didn’t honor it. There was
   no “*” on it explaining that this was not for plugins, it was pretty clean and
   simple, or so I thought. Instead it is a run-around of why I’m not eligible to
   get my money back. In fact, here is what your site says EXACTLY in full:
    -  Refund policy
       We want to ensure that you are 100% happy with our service.
      If you have any technical or sales queries, do not hesitate on contacting 
      us. However, if you feel the service is not the best for your requirements,
      we will grant you a full refund right after you request for it.
 * Reads very clear to me, but I guess the whole “… if you feel the service is not
   the best for your requirements, we will grant you a full refund right after you
   request for it…” doesn’t really apply?
 * You either need to change this statement, delete it, or live up to what you advertise
   on the site and refund my purchase per the statement you have on your site.
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[JetBackup - Backup, Restore & Migrate] Didn’t work, no refund.](https://wordpress.org/support/topic/didnt-work-no-refund/)
 *  Thread Starter [odesieus](https://wordpress.org/support/users/odesieus/)
 * (@odesieus)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/didnt-work-no-refund/#post-8954581)
 * We “approve almost all refund requests” is not a 100% guarantee as advertised
   on your site. That is an almost guarantee. It should say, “We may or may not 
   give you your money back guarantee.” That would be more accurate.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Ultimate Product Catalog] How do I reorder the products on my page?](https://wordpress.org/support/topic/how-do-i-reorder-the-products-on-my-page/)
 *  Thread Starter [odesieus](https://wordpress.org/support/users/odesieus/)
 * (@odesieus)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/how-do-i-reorder-the-products-on-my-page/#post-4447273)
 * Yes.

Viewing 3 replies - 1 through 3 (of 3 total)