Title: Robert Windisch's Replies - page 7 | WordPress.org --- # Robert Windisch [ ](https://wordpress.org/support/users/nullbyte/) * [Profile](https://wordpress.org/support/users/nullbyte/) * [Topics Started](https://wordpress.org/support/users/nullbyte/topics/) * [Replies Created](https://wordpress.org/support/users/nullbyte/replies/) * [Reviews Written](https://wordpress.org/support/users/nullbyte/reviews/) * [Topics Replied To](https://wordpress.org/support/users/nullbyte/replied-to/) * [Engagements](https://wordpress.org/support/users/nullbyte/engagements/) * [Favorites](https://wordpress.org/support/users/nullbyte/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 91 through 105 (of 165 total) [←](https://wordpress.org/support/users/nullbyte/replies/page/6/?output_format=md) [1](https://wordpress.org/support/users/nullbyte/replies/?output_format=md) [2](https://wordpress.org/support/users/nullbyte/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/nullbyte/replies/page/3/?output_format=md)… [6](https://wordpress.org/support/users/nullbyte/replies/page/6/?output_format=md) 7 [8](https://wordpress.org/support/users/nullbyte/replies/page/8/?output_format=md) [9](https://wordpress.org/support/users/nullbyte/replies/page/9/?output_format=md) [10](https://wordpress.org/support/users/nullbyte/replies/page/10/?output_format=md) [11](https://wordpress.org/support/users/nullbyte/replies/page/11/?output_format=md) [→](https://wordpress.org/support/users/nullbyte/replies/page/8/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] Fatal error: Call to undefined method stdClass::add_role(In)](https://wordpress.org/support/topic/fatal-error-call-to-undefined-method-stdclassadd_rolein/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/fatal-error-call-to-undefined-method-stdclassadd_rolein/#post-3716281) * Hi Marcelo, * please [do the changes](http://wordpress.org/support/topic/fatal-error-308-to-3010?replies=3#post-4154443) on the class-install.php of our plugin. We fix this with the next release of our plugin. * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] Fatal error: Call to undefined method stdClass::add_role(In)](https://wordpress.org/support/topic/fatal-error-call-to-undefined-method-stdclassadd_rolein/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/fatal-error-call-to-undefined-method-stdclassadd_rolein/#post-3716276) * Hi mrusheleau, * the fix will make WordPress get the WP_User object that we can add the right to access the BackWPup admin page for to all admin users. Current versions of WordPress will give us the WP_User class by default. We will fix that in the next version. * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] Cannot authorize Dropbox](https://wordpress.org/support/topic/cannot-authorize-dropbox/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/cannot-authorize-dropbox/#post-3706349) * Hi jetlej, * we had some troubles with W3TC and our plugin. Please try to authenticate with dropbox when this plugin is disabled. * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] Fatal error 3.0.8 to 3.0.10](https://wordpress.org/support/topic/fatal-error-308-to-3010/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/fatal-error-308-to-3010/#post-3711628) * Hi, * it seems that you are not using the current version of WordPress. Please replace the following code in the class-install.php: * ``` get_users( array( 'blog_id' => 1, 'role' => 'administrator' ) ); ``` * with: * ``` get_users( array( 'blog_id' => 1, 'role' => 'administrator', 'fields' => 'all_with_meta' ) ); ``` * Then WordPress will also load the WP_User class on versions below 3.5. * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] Can't get past the About screen after update](https://wordpress.org/support/topic/cant-get-past-the-about-screen-after-update/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/cant-get-past-the-about-screen-after-update/#post-3714426) * Hi adambundy, * please visit the about screen one time after the update. We will change the behavior to allow direct access to the pages after update. * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] Error saving cache files, file names are too long for tar.gz](https://wordpress.org/support/topic/error-saving-cache-files-file-names-are-too-long-for-targz/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/error-saving-cache-files-file-names-are-too-long-for-targz/#post-3714390) * Hi Manuel, * thank you for using our plugin. Please add the folder “wp-content/cache” to the“ Exclude files/folders from backup”. This should skip these files. * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] Fatal error 3.0.8 to 3.0.10](https://wordpress.org/support/topic/fatal-error-308-to-3010/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/fatal-error-308-to-3010/#post-3711586) * Hi ashh115, * thank you for your email. Can you tell me your activated plugins? The Problem is that we use a API function from WordPress to get all admins. But this answer is different on your system. Maybe another plugin will change that. * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] Error after installing the BackWPup update](https://wordpress.org/support/topic/error-after-installing-the-backwpup-update/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/error-after-installing-the-backwpup-update/page/2/#post-3708300) * Hi elef78, * we are working on this issue at [http://wordpress.org/support/topic/fatal-error-308-to-3010?replies=7](http://wordpress.org/support/topic/fatal-error-308-to-3010?replies=7) * Please join this topic. * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] BackWPup 3.0.10 does not work either](https://wordpress.org/support/topic/backwpup-3010-does-not-work-either/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/backwpup-3010-does-not-work-either/#post-3712061) * Hi leteddybear, * can you send me your logfile at r _dot_ windisch :at: inpsyde.com? * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] Fatal error 3.0.8 to 3.0.10](https://wordpress.org/support/topic/fatal-error-308-to-3010/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/fatal-error-308-to-3010/#post-3711460) * Hi ashh115, Hi Agiled, * your setup seams to be different. I cannot recreate your error. Can you send me the output of the following code ( send it to: r _dot_ windisch :at: inpsyde. com ). Don’t publish it. * replace `$users = get_users( array( 'blog_id' => 1, 'role' => 'administrator'));` with `$users = get_users( array( 'blog_id' => 1, 'role' => 'administrator' ) ); var_dump( $users );` * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] FATAL error: symfony is NOT Symfony](https://wordpress.org/support/topic/fatal-error-symfony-is-not-symfony/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/fatal-error-symfony-is-not-symfony/#post-3708907) * Hi Silvie, * we are currently working on this issue. You can see the current state at: [http://wordpress.org/support/topic/fatal-error-308-to-3010?replies=4](http://wordpress.org/support/topic/fatal-error-308-to-3010?replies=4) * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] Logs folder error](https://wordpress.org/support/topic/logs-folder-error/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/logs-folder-error/#post-3711347) * Hi Pierre, * you can change these rights with an FTP application. The Host of your page will help you with that. * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] Error after installing the BackWPup update](https://wordpress.org/support/topic/error-after-installing-the-backwpup-update/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/error-after-installing-the-backwpup-update/page/2/#post-3708260) * Hi Didier77, hi Agiled, * we are currently checking this issue. Please use until the fix my workaround: * [http://wordpress.org/support/topic/fatal-error-308-to-3010?replies=3#post-4149734](http://wordpress.org/support/topic/fatal-error-308-to-3010?replies=3#post-4149734) * And please add the BackWPup Admin right to your user on your profile page * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] Annoying splash page nag after every update](https://wordpress.org/support/topic/annoying-splash-page-nag-after-every-update/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/annoying-splash-page-nag-after-every-update/#post-3710124) * hi Peter, * thank you for using our plugin. We will think about this message. * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] Conflict on widgets](https://wordpress.org/support/topic/conflict-on-widgets/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/conflict-on-widgets/#post-3710123) * We have fixed this issue in 3.0.10 with a folder change. When the Source Code of 3.0.9 was submitted to svn the change of the folder failed. This caused the error. I am sorry for the problem this release caused. * regards, Robert Viewing 15 replies - 91 through 105 (of 165 total) [←](https://wordpress.org/support/users/nullbyte/replies/page/6/?output_format=md) [1](https://wordpress.org/support/users/nullbyte/replies/?output_format=md) [2](https://wordpress.org/support/users/nullbyte/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/nullbyte/replies/page/3/?output_format=md)… [6](https://wordpress.org/support/users/nullbyte/replies/page/6/?output_format=md) 7 [8](https://wordpress.org/support/users/nullbyte/replies/page/8/?output_format=md) [9](https://wordpress.org/support/users/nullbyte/replies/page/9/?output_format=md) [10](https://wordpress.org/support/users/nullbyte/replies/page/10/?output_format=md) [11](https://wordpress.org/support/users/nullbyte/replies/page/11/?output_format=md) [→](https://wordpress.org/support/users/nullbyte/replies/page/8/?output_format=md)