Title: Robert Windisch's Replies - page 5 | WordPress.org --- # Robert Windisch [ ](https://wordpress.org/support/users/nullbyte/) * [Profile](https://wordpress.org/support/users/nullbyte/) * [Topics Started](https://wordpress.org/support/users/nullbyte/topics/) * [Replies Created](https://wordpress.org/support/users/nullbyte/replies/) * [Reviews Written](https://wordpress.org/support/users/nullbyte/reviews/) * [Topics Replied To](https://wordpress.org/support/users/nullbyte/replied-to/) * [Engagements](https://wordpress.org/support/users/nullbyte/engagements/) * [Favorites](https://wordpress.org/support/users/nullbyte/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 61 through 75 (of 165 total) [←](https://wordpress.org/support/users/nullbyte/replies/page/4/?output_format=md) [1](https://wordpress.org/support/users/nullbyte/replies/?output_format=md) [2](https://wordpress.org/support/users/nullbyte/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/nullbyte/replies/page/3/?output_format=md) [4](https://wordpress.org/support/users/nullbyte/replies/page/4/?output_format=md) 5 [6](https://wordpress.org/support/users/nullbyte/replies/page/6/?output_format=md)… [9](https://wordpress.org/support/users/nullbyte/replies/page/9/?output_format=md) [10](https://wordpress.org/support/users/nullbyte/replies/page/10/?output_format=md) [11](https://wordpress.org/support/users/nullbyte/replies/page/11/?output_format=md) [→](https://wordpress.org/support/users/nullbyte/replies/page/6/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] SugarSync API: cUrl Error: SSL read](https://wordpress.org/support/topic/sugarsync-api-curl-error-ssl-read/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/sugarsync-api-curl-error-ssl-read/#post-3747466) * Hi Toshiyuki, * maybe the error was on SugarSync. Our Plugin depends many things to work. That’s why we have such problems to get many errors solved. * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] Can't access plugin options](https://wordpress.org/support/topic/cant-access-plugin-options/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/cant-access-plugin-options/page/2/#post-3579250) * Hi ncsumarit, * please try the solution provided in the [topic about redirect error with 3.0.11](http://wordpress.org/support/topic/3011-gives-redirect-error?replies=2). * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] 3.0.11 gives redirect error…](https://wordpress.org/support/topic/3011-gives-redirect-error/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/3011-gives-redirect-error/#post-3753143) * Hi Moxtell, * thank you for your hint. Please try to change the following line in the backwpup. php file * ``` if ( ! get_site_option( 'backwpup_about_page', FALSE ) ) ``` * into: * ``` if ( ! get_site_option( 'backwpup_about_page', FALSE ) && $_REQUEST[ 'page' ] != 'backwpupabout' ) ``` * That should fix the redirect problem on your installation. * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] ERROR: Signal 15 is sent to script! Version 3.0.10](https://wordpress.org/support/topic/error-signal-15-is-sent-to-script-version-3010/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/error-signal-15-is-sent-to-script-version-3010/#post-3739240) * Hi devrag, * No, because “Restart on every main step?” will only ensure that the plugin checks the progress on every restart. But your server kills our script when we need to long to execute. We have no influence on the time-out. * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] ERROR: Dropbox API: (55) SSL read:](https://wordpress.org/support/topic/error-dropbox-api-55-ssl-read/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/error-dropbox-api-55-ssl-read/#post-3744647) * Hi yardle, * no you don’t need to buy a certificate. Your Server should allow trusted connections. To check this error please change the following in the file inc/class-destination- dropbox.php * ``` curl_setopt( $ch, CURLOPT_SSL_VERIFYPEER, TRUE ); curl_setopt( $ch, CURLOPT_SSL_VERIFYHOST, 2 ); ``` * into: * ``` curl_setopt( $ch, CURLOPT_SSL_VERIFYPEER, FALSE ); curl_setopt( $ch, CURLOPT_SSL_VERIFYHOST, 0 ); ``` * This will disable the SSL certificate check. * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] ERROR: Dropbox API: (403) Unable to parse](https://wordpress.org/support/topic/error-dropbox-api-403-unable-to-parse/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/error-dropbox-api-403-unable-to-parse/#post-3751369) * Hi fulanoinc, * is this error on the logfile or when you authenticate with dropbox? * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] The plugin seems to create some issue after each update](https://wordpress.org/support/topic/the-plugin-seems-to-create-some-issue-after-each-update/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/the-plugin-seems-to-create-some-issue-after-each-update/#post-3751954) * Hi, * did you try this with the current version 3.0.11 of the plugin? We had some changes with the about page that you no longer need to visit this page. * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] Can't access plugin options](https://wordpress.org/support/topic/cant-access-plugin-options/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/cant-access-plugin-options/page/2/#post-3579248) * Hi, * our plugin runs smooth on multisite and we also use it with Domainmapping on marketpress.com. Please add your own user the right “BackWPup Admin” at your profile page. Then you should get access to the plugin. * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] SugarSync API: cUrl Error: SSL read](https://wordpress.org/support/topic/sugarsync-api-curl-error-ssl-read/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/sugarsync-api-curl-error-ssl-read/#post-3747437) * Hi, * please check that your provider supports **trusted** SSL connections. It could be that our plugin can’t get a trusted connection to SugarSync. * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] ERROR: Dropbox API: (55) SSL read:](https://wordpress.org/support/topic/error-dropbox-api-55-ssl-read/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/error-dropbox-api-55-ssl-read/#post-3744637) * Hi yardle, * that error seems to be on your server only. Please check if you have SSL for php activated (ask your web hosting provider). And check if your web host supports ssl on the serverside. Maybe they do not support SSL and our plugin can not get an encrypted trusted connection with dropbox. Please ask your web host provider these questions. * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] E_USER_ERROE](https://wordpress.org/support/topic/e_user_erroe/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/e_user_erroe/#post-3717483) * Hi Workshopshed, * we have released the version 3.0.11 with the change of the constant you have suggested. Thank again for your feedback. * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] Can't get past the About screen after update](https://wordpress.org/support/topic/cant-get-past-the-about-screen-after-update/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/cant-get-past-the-about-screen-after-update/#post-3714566) * Hi adambundy, * we have released the version 3.0.11 which will no longer limit the access to the plugin after the update. * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] Impossible to save a large file on Dropbox](https://wordpress.org/support/topic/impossible-to-save-a-large-file-on-dropbox/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/impossible-to-save-a-large-file-on-dropbox/#post-3725457) * Hi VBog, * the last line on the logfile for the big upload means “ERROR: User abort!”. Please use the cron to backup your files and check the logfile after that. * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] Error Message PCLZIP_ERR_BAD_FORMAT (-10)](https://wordpress.org/support/topic/error-message-pclzip_err_bad_format-10/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/error-message-pclzip_err_bad_format-10/#post-3739235) * Hi Patrick, * could you provide the whole logfile (please use pastbin) that we could see any error that occurs before. * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] WARNING: Job restart due to inactivity for more than 5 minutes.](https://wordpress.org/support/topic/warning-job-restart-due-to-inactivity-for-more-than-5-minutes-1/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/warning-job-restart-due-to-inactivity-for-more-than-5-minutes-1/#post-3747435) * Hi np07, * please check your uploaded files. And show us your logfile (please use pastebin) that we could check it for problems. * regards, Robert Viewing 15 replies - 61 through 75 (of 165 total) [←](https://wordpress.org/support/users/nullbyte/replies/page/4/?output_format=md) [1](https://wordpress.org/support/users/nullbyte/replies/?output_format=md) [2](https://wordpress.org/support/users/nullbyte/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/nullbyte/replies/page/3/?output_format=md) [4](https://wordpress.org/support/users/nullbyte/replies/page/4/?output_format=md) 5 [6](https://wordpress.org/support/users/nullbyte/replies/page/6/?output_format=md)… [9](https://wordpress.org/support/users/nullbyte/replies/page/9/?output_format=md) [10](https://wordpress.org/support/users/nullbyte/replies/page/10/?output_format=md) [11](https://wordpress.org/support/users/nullbyte/replies/page/11/?output_format=md) [→](https://wordpress.org/support/users/nullbyte/replies/page/6/?output_format=md)