Title: Robert Windisch's Replies - page 4 | WordPress.org --- # Robert Windisch [ ](https://wordpress.org/support/users/nullbyte/) * [Profile](https://wordpress.org/support/users/nullbyte/) * [Topics Started](https://wordpress.org/support/users/nullbyte/topics/) * [Replies Created](https://wordpress.org/support/users/nullbyte/replies/) * [Reviews Written](https://wordpress.org/support/users/nullbyte/reviews/) * [Topics Replied To](https://wordpress.org/support/users/nullbyte/replied-to/) * [Engagements](https://wordpress.org/support/users/nullbyte/engagements/) * [Favorites](https://wordpress.org/support/users/nullbyte/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 46 through 60 (of 165 total) [←](https://wordpress.org/support/users/nullbyte/replies/page/3/?output_format=md) [1](https://wordpress.org/support/users/nullbyte/replies/?output_format=md) [2](https://wordpress.org/support/users/nullbyte/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/nullbyte/replies/page/3/?output_format=md) 4 [5](https://wordpress.org/support/users/nullbyte/replies/page/5/?output_format=md)… [9](https://wordpress.org/support/users/nullbyte/replies/page/9/?output_format=md) [10](https://wordpress.org/support/users/nullbyte/replies/page/10/?output_format=md) [11](https://wordpress.org/support/users/nullbyte/replies/page/11/?output_format=md) [→](https://wordpress.org/support/users/nullbyte/replies/page/5/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] Impossible to save a large file on Dropbox](https://wordpress.org/support/topic/impossible-to-save-a-large-file-on-dropbox/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/impossible-to-save-a-large-file-on-dropbox/#post-3725472) * Hi Vadim, * we are currently debugging the [timer problem](http://wordpress.org/support/topic/cron-startzeitprobleme?replies=1). We will provide some test snippets, please watch the linked topic to help us with this issue. * Is your upload to dropbox now working? * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] Logs folder does not exist and cannot be created](https://wordpress.org/support/topic/logs-folder-does-not-exist-and-cannot-be-created/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/logs-folder-does-not-exist-and-cannot-be-created/#post-3757378) * Hi Peter, * we simply try check if the log folder exists. But the error message need to be including the folder we want to create. So maybe your backup options are invalid. Please create a simple new job and check if that message will popup again. * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] Backup to Dropbox fails](https://wordpress.org/support/topic/backup-to-dropbox-fails/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/backup-to-dropbox-fails/#post-3680011) * Hi mkauzlar, * it seems that you have reached 9 retries. Your backup should be very big or your webhost server can be slow. Please try to exclude some folders to check if you can get one working backup. If this works try to split the backup into smaller ones or increase the amount of retries. * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] Logs folder does not exist and cannot be created](https://wordpress.org/support/topic/logs-folder-does-not-exist-and-cannot-be-created/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/logs-folder-does-not-exist-and-cannot-be-created/#post-3757367) * Hi Peter, * please try to delete the log folder and check the permissions of the parent folder. Our plugin should be able to create this folder when the parent folder permissions allow that. * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] Error Message PCLZIP_ERR_BAD_FORMAT (-10)](https://wordpress.org/support/topic/error-message-pclzip_err_bad_format-10/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/error-message-pclzip_err_bad_format-10/#post-3739248) * Hi Patrick, * please switch the compression method to tar. And please check that you have enough space on your space. * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] 3.0.11 gives redirect error…](https://wordpress.org/support/topic/3011-gives-redirect-error/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/3011-gives-redirect-error/#post-3753276) * Hi davidpaulsson, * thank you for your response. We will deploy an update for BackWPup asap. * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] Fatal Error Admin bar not found](https://wordpress.org/support/topic/fatal-error-admin-bar-not-found/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/fatal-error-admin-bar-not-found/#post-3756620) * Hi schu48, * our plugin will autoload the used class. Please ensure that the file “class-adminbar. php” exists in the subfolder “inc” of the plugin. If it exists please tell me your PHP version. * regards, robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] WARNING: Job restart due to inactivity for more than 5 minutes.](https://wordpress.org/support/topic/warning-job-restart-due-to-inactivity-for-more-than-5-minutes-1/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/warning-job-restart-due-to-inactivity-for-more-than-5-minutes-1/#post-3747510) * Hi np07, * the error with “WARNING: Job restart due to inactivity for more than 5 minutes.” depends on your web hosting service. We can’t change the limits of your webspace. Backups needs to be planned carefully. * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] The plugin seems to create some issue after each update](https://wordpress.org/support/topic/the-plugin-seems-to-create-some-issue-after-each-update/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/the-plugin-seems-to-create-some-issue-after-each-update/#post-3752071) * Hi, * can you please apply the changes from [my reply](http://wordpress.org/support/topic/3011-gives-redirect-error?replies=2#post-4197890)? That could solve your problem. * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] Not robust enough for scaled production environment](https://wordpress.org/support/topic/not-robust-enough-for-scaled-production-environment/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/not-robust-enough-for-scaled-production-environment/#post-3747509) * Hi Nowton, * please remove this private data and paste it to pastebin. * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] Russian translation](https://wordpress.org/support/topic/russian-translation-3/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/russian-translation-3/#post-3725469) * Hi VBog, * thank you for providing the language files for our plugin. We will add them into the next version. * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] Nach Update braucht das Backup seeehr lange](https://wordpress.org/support/topic/nach-update-braucht-das-backup-seeehr-lange/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/nach-update-braucht-das-backup-seeehr-lange/#post-3632338) * Hi Kraemerplatz, * we are not responsible for the updateprocess of the free version. We cannot block or break it with our plugin. * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] Changelog for 3.0.11?](https://wordpress.org/support/topic/changelog-for-3011/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/changelog-for-3011/#post-3756043) * Hi Chips, * we have added some spaces to the readme.txt, and the Changelog for 3.0.11 is now available. Thank you for pointing this out. * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] Backup to Dropbox fails](https://wordpress.org/support/topic/backup-to-dropbox-fails/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/backup-to-dropbox-fails/#post-3680007) * Hi mkauzlar, * please try to change the settings to ensure that BackWPup can complete the backup. Change the following at Settings->Jobs: * – change “Restart on archive creation” to 200 – change “Maximum number of retries for job steps” to 9 or higher * You can also try to split your backup jobs into smaller ones. * regards, Robert * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] WARNING: Job restart due to inactivity for more than 5 minutes.](https://wordpress.org/support/topic/warning-job-restart-due-to-inactivity-for-more-than-5-minutes-1/) * Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/) * (@nullbyte) * [13 years ago](https://wordpress.org/support/topic/warning-job-restart-due-to-inactivity-for-more-than-5-minutes-1/#post-3747467) * Hi np07, * no I mean that you extract the uploaded backups and check if you got as many files as you have on the server. Can you provide a logfile? * regards, Robert Viewing 15 replies - 46 through 60 (of 165 total) [←](https://wordpress.org/support/users/nullbyte/replies/page/3/?output_format=md) [1](https://wordpress.org/support/users/nullbyte/replies/?output_format=md) [2](https://wordpress.org/support/users/nullbyte/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/nullbyte/replies/page/3/?output_format=md) 4 [5](https://wordpress.org/support/users/nullbyte/replies/page/5/?output_format=md)… [9](https://wordpress.org/support/users/nullbyte/replies/page/9/?output_format=md) [10](https://wordpress.org/support/users/nullbyte/replies/page/10/?output_format=md) [11](https://wordpress.org/support/users/nullbyte/replies/page/11/?output_format=md) [→](https://wordpress.org/support/users/nullbyte/replies/page/5/?output_format=md)