Title: Robert Windisch's Replies - page 3 | WordPress.org

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# Robert Windisch

  [  ](https://wordpress.org/support/users/nullbyte/)

 *   [Profile](https://wordpress.org/support/users/nullbyte/)
 *   [Topics Started](https://wordpress.org/support/users/nullbyte/topics/)
 *   [Replies Created](https://wordpress.org/support/users/nullbyte/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/nullbyte/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/nullbyte/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/nullbyte/engagements/)
 *   [Favorites](https://wordpress.org/support/users/nullbyte/favorites/)

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## Forum Replies Created

Viewing 15 replies - 31 through 45 (of 165 total)

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 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[BackWPup – WordPress Backup & Restore Plugin] Fixing my (3) WARNING:s???](https://wordpress.org/support/topic/fixing-my-3-warnings/)
 *  Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/)
 * (@nullbyte)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/fixing-my-3-warnings/#post-4007708)
 * Hi zippy775,
 * please exclude the logs and the error_logs folder from being used by our plugin.
   Then will these two messages disappear. For the third message we need to know
   where this message happened in the logfile. If this message appears on creating
   the archive it can easily be solved. But if the problem is between your server
   and your backup destination, you need to wait to a bigger update on this plugin
   to get this message solved.
 * to help you with this issue please provide more informations. Where did the 5
   minutes message appear and which backup destination do you use.
 * regards,
    Robert
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[BackWPup – WordPress Backup & Restore Plugin] BackWPup Won't Save Settings](https://wordpress.org/support/topic/backwpup-wont-save-settings/)
 *  Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/)
 * (@nullbyte)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/backwpup-wont-save-settings/#post-4015856)
 * Hi Adam,
 * please update to the new version of the plugin and try again to save Settings.
   If this fails again provide more informations about your WordPress and your server
   and we will try to help you.
 * regards,
    robert
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[BackWPup – WordPress Backup & Restore Plugin] hmbkp_schedule_hook – is this a BackWpUp cron?](https://wordpress.org/support/topic/hmbkp_schedule_hook-is-this-a-backwpup-cron/)
 *  Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/)
 * (@nullbyte)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/hmbkp_schedule_hook-is-this-a-backwpup-cron/#post-4015855)
 * Hi infolotnicze,
 * that hook is used by a different backup plugin. I hope you solved to remove that
   cronjob hook that you asked on the different plugin forum?
 * regards,
    Robert
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[BackWPup – WordPress Backup & Restore Plugin] Deleting temp files](https://wordpress.org/support/topic/deleting-temp-files/)
 *  Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/)
 * (@nullbyte)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/deleting-temp-files/#post-3993657)
 * Hi,
 * at the end of a backup job starts the cleanup task that should delete all temp
   files. Did the logfile of this job notice some problems? Please provide more 
   informations.
 * regards,
    robert
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[BackWPup – WordPress Backup & Restore Plugin] Cannot Create Folder Error on Back up!](https://wordpress.org/support/topic/cannot-create-folder-error-on-back-up/)
 *  Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/)
 * (@nullbyte)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/cannot-create-folder-error-on-back-up/#post-4021469)
 * Hi lians,
 * did your WordPress have writing permissions on the wp-content folder? Our plugin
   can only create folders if the parent folder allows it.
 * regards,
    Robert
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[BackWPup – WordPress Backup & Restore Plugin] Error 406?](https://wordpress.org/support/topic/error-406-407/)
 *  Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/)
 * (@nullbyte)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/error-406-407/#post-3792364)
 * Hi,
 * that problems sound like the provider disabled WordPress connections to itself.
   But our plugin uses the internal cron from WordPress. One Solution that some 
   people apply is to [disable mod_security](http://wordpress.org/support/topic/406-not-acceptable-3?replies=6#post-764794).
 * Other Question: Do you get WordPress Updates, News and can use future posts?
 * regards,
    Robert
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[BackWPup – WordPress Backup & Restore Plugin] 3.0.13 upgrade fails](https://wordpress.org/support/topic/3013-upgrade-failed-and-ruins-multisite-wp-installation/)
 *  Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/)
 * (@nullbyte)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/3013-upgrade-failed-and-ruins-multisite-wp-installation/#post-4023099)
 * Hi pumpkineater,
 * the update run smoothly on many sites. Did you get any error messages? Because
   internal server errors can be caused by memory usage or too much script runtime.
   Please provide more informations that we can help you.
 * regards,
    robert
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Widget Image Field] Multiple Images](https://wordpress.org/support/topic/multiple-images-2/)
 *  [Robert Windisch](https://wordpress.org/support/users/nullbyte/)
 * (@nullbyte)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/multiple-images-2/#post-3820932)
 * Hi stephen,
 * the plugin current not supports mutiple images. I see this question also in a
   german WordPress Help Community and created a solution. But the script needs 
   to be enhanced to support this. So please see my code only as proof of concept.
 * the plugin: [http://pastebin.com/6HaEbcS7](http://pastebin.com/6HaEbcS7)
    the
   example: [http://pastebin.com/Ciw7DiuF](http://pastebin.com/Ciw7DiuF)
 * I did no output code. So you need to write that for your own.
 * I hope that will help you,
    Robert
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[BackWPup – WordPress Backup & Restore Plugin] BackWPup Backup Errors](https://wordpress.org/support/topic/error-backup-is-completing-with-many-errors/)
 *  Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/)
 * (@nullbyte)
 * [13 years ago](https://wordpress.org/support/topic/error-backup-is-completing-with-many-errors/#post-3762576)
 * Hi CornerstoneKat,
 * please ensure that you have enough disc space on your server. Otherwise select“
   tar” as compressions method to test your server.
 * regards,
    Robert
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[BackWPup – WordPress Backup & Restore Plugin] Fatal Error upon Plugin Update with WordPress 3.4.2 – can't login or access FTP](https://wordpress.org/support/topic/fatal-error-upon-plugin-update-with-wordpress-342-cant-login-or-access-ftp/)
 *  Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/)
 * (@nullbyte)
 * [13 years ago](https://wordpress.org/support/topic/fatal-error-upon-plugin-update-with-wordpress-342-cant-login-or-access-ftp/#post-3745340)
 * Hi webmerch,
 * please use version 3.0.12. This should fix your problem.
 * regards,
    Robert
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[BackWPup – WordPress Backup & Restore Plugin] 3.0.11 gives redirect error…](https://wordpress.org/support/topic/3011-gives-redirect-error/)
 *  Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/)
 * (@nullbyte)
 * [13 years ago](https://wordpress.org/support/topic/3011-gives-redirect-error/#post-3753323)
 * We have released version 3.0.12 which will fix this issue. Please use the current
   version.
 * regards,
    Robert
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[BackWPup – WordPress Backup & Restore Plugin] Not robust enough for scaled production environment](https://wordpress.org/support/topic/not-robust-enough-for-scaled-production-environment/)
 *  Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/)
 * (@nullbyte)
 * [13 years ago](https://wordpress.org/support/topic/not-robust-enough-for-scaled-production-environment/#post-3747517)
 * Hi Nowton,
 * your backup seems to be too big for 9 transfer retries. Please increase the number
   of retries to get the backup done. Or you could try to split the backup into 
   smaller ones. To test the upload you could exclude folders and get a smaller 
   backup.
 * regards,
    Robert
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[BackWPup – WordPress Backup & Restore Plugin] Warnings – stats/logs" is not readable, error_logs" not followed.](https://wordpress.org/support/topic/warnings-statslogs-is-not-readable-error_logs-not-followed/)
 *  Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/)
 * (@nullbyte)
 * [13 years ago](https://wordpress.org/support/topic/warnings-statslogs-is-not-readable-error_logs-not-followed/#post-3723867)
 * Hi Shirley,
 * to solve your redirect problem please try [my workaround](http://wordpress.org/support/topic/3011-gives-redirect-error?replies=4#post-4197890).
 * The other problems you have posted are not directly connected to our plugin.
 * regards,
    Robert
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[BackWPup – WordPress Backup & Restore Plugin] Cant't change S3-options](https://wordpress.org/support/topic/cantt-change-s3-options/)
 *  Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/)
 * (@nullbyte)
 * [13 years ago](https://wordpress.org/support/topic/cantt-change-s3-options/#post-3718819)
 * Hi joesch,
 * what is the link in the addressbar of your browser? It should be something like“
   wp-admin/admin.php?page=backwpupeditjob&tab=dest-s3&jobid=1”. Do you have some
   other troubles on your WordPress backend?
 * regards,
    Robert
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[BackWPup – WordPress Backup & Restore Plugin] Logs folder does not exist and cannot be created](https://wordpress.org/support/topic/logs-folder-does-not-exist-and-cannot-be-created/)
 *  Plugin Author [Robert Windisch](https://wordpress.org/support/users/nullbyte/)
 * (@nullbyte)
 * [13 years ago](https://wordpress.org/support/topic/logs-folder-does-not-exist-and-cannot-be-created/#post-3757383)
 * Hi Peter,
 * the other folders for your backup were created? What is between this webhost 
   and your other sites where this plugin is working? Can you provide a phpinfo()
   file?
 * regards,
    robert

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