Title: nrsoft's Replies | WordPress.org --- # nrsoft [ ](https://wordpress.org/support/users/nrsoft/) * [Profile](https://wordpress.org/support/users/nrsoft/) * [Topics Started](https://wordpress.org/support/users/nrsoft/topics/) * [Replies Created](https://wordpress.org/support/users/nrsoft/replies/) * [Reviews Written](https://wordpress.org/support/users/nrsoft/reviews/) * [Topics Replied To](https://wordpress.org/support/users/nrsoft/replied-to/) * [Engagements](https://wordpress.org/support/users/nrsoft/engagements/) * [Favorites](https://wordpress.org/support/users/nrsoft/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 27 total) 1 [2](https://wordpress.org/support/users/nrsoft/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/nrsoft/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BjornTech Accounting Report for WooCommerce] Total sales not matching Woocommerce report](https://wordpress.org/support/topic/total-sales-not-matching-woocommerce-report/) * Thread Starter [nrsoft](https://wordpress.org/support/users/nrsoft/) * (@nrsoft) * [1 year, 4 months ago](https://wordpress.org/support/topic/total-sales-not-matching-woocommerce-report/#post-18245852) * Hi [@bjorntech](https://wordpress.org/support/users/bjorntech/) * Did you get a chance to look into this by any chance? * Let me know if I can help with anything. * Thanks Nicolas * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BjornTech Accounting Report for WooCommerce] Total sales not matching Woocommerce report](https://wordpress.org/support/topic/total-sales-not-matching-woocommerce-report/) * Thread Starter [nrsoft](https://wordpress.org/support/users/nrsoft/) * (@nrsoft) * [1 year, 5 months ago](https://wordpress.org/support/topic/total-sales-not-matching-woocommerce-report/#post-18232128) * Hi [@bjorntech](https://wordpress.org/support/users/bjorntech/) * Thanks for looking into this. * Let me know if you need any more information or require me to test a beta version. * And Happy New Year 🙂 Nicolas * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Search Exclude] Plugin breaks the website](https://wordpress.org/support/topic/plugin-breaks-the-website-2/) * [nrsoft](https://wordpress.org/support/users/nrsoft/) * (@nrsoft) * [1 year, 6 months ago](https://wordpress.org/support/topic/plugin-breaks-the-website-2/#post-18172986) * Hello * I can confirm I have the same issue with version 2.1.8 to 2.2.0. I had to revert to 2.1.7 with a WordPress version 6.7. * It’s creating a 503 error on my website and there is not much in the logs to be fair… Let me know if you need some access to our staging environment or if you already have identified the issue. * Thanks Nicolas * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[GTM Kit - Google Tag Manager & GA4 integration] Empty datalayer on purchase page](https://wordpress.org/support/topic/empty-datalayer-on-purchase-page/) * Thread Starter [nrsoft](https://wordpress.org/support/users/nrsoft/) * (@nrsoft) * [1 year, 6 months ago](https://wordpress.org/support/topic/empty-datalayer-on-purchase-page/#post-18168741) * OK thanks I will have a look at it. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[GTM Kit - Google Tag Manager & GA4 integration] Empty datalayer on purchase page](https://wordpress.org/support/topic/empty-datalayer-on-purchase-page/) * Thread Starter [nrsoft](https://wordpress.org/support/users/nrsoft/) * (@nrsoft) * [1 year, 6 months ago](https://wordpress.org/support/topic/empty-datalayer-on-purchase-page/#post-18168671) * I have actually created an account on Stape.io and started the implementation. * What does your premium plugin provide then as their tuturial seem quite complete to implement tracking for GA4 with ecommerce ability? * Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[GTM Kit - Google Tag Manager & GA4 integration] Empty datalayer on purchase page](https://wordpress.org/support/topic/empty-datalayer-on-purchase-page/) * Thread Starter [nrsoft](https://wordpress.org/support/users/nrsoft/) * (@nrsoft) * [1 year, 6 months ago](https://wordpress.org/support/topic/empty-datalayer-on-purchase-page/#post-18168556) * Sorry for bothering you but I believe I know why now and you already replied to this issue earlier this year. * Looks like there is a redirect problem in my order-received page. * I have added the 2 constants as you suggested at the time and the datalayer is now loading and purchase event properly triggered. * `define( 'GTMKIT_ON', true ); define( 'GTMKIT_WC_DEBUG_TRACK_PURCHASE', true ); * Thanks again for your quick reply and still interested to know more about the server-side implementation. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[GTM Kit - Google Tag Manager & GA4 integration] Empty datalayer on purchase page](https://wordpress.org/support/topic/empty-datalayer-on-purchase-page/) * Thread Starter [nrsoft](https://wordpress.org/support/users/nrsoft/) * (@nrsoft) * [1 year, 6 months ago](https://wordpress.org/support/topic/empty-datalayer-on-purchase-page/#post-18167752) * Alternatively how quick to implement (and reliable) is your server-side solution? * Is there any request / domain limit? * Been looking to move to server-side solution for a long time so happy to give it a go if the set up is well documented. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[GTM Kit - Google Tag Manager & GA4 integration] Purchase event not triggered and value not push to GA4](https://wordpress.org/support/topic/purchase-event-not-triggered-and-value-not-push-to-ga4/) * Thread Starter [nrsoft](https://wordpress.org/support/users/nrsoft/) * (@nrsoft) * [2 years ago](https://wordpress.org/support/topic/purchase-event-not-triggered-and-value-not-push-to-ga4/#post-17785289) * [@torbenlundsgaard](https://wordpress.org/support/users/torbenlundsgaard/) no that’s fine you can close this one. Thanks again for your support. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[GTM Kit - Google Tag Manager & GA4 integration] Purchase event not triggered and value not push to GA4](https://wordpress.org/support/topic/purchase-event-not-triggered-and-value-not-push-to-ga4/) * Thread Starter [nrsoft](https://wordpress.org/support/users/nrsoft/) * (@nrsoft) * [2 years ago](https://wordpress.org/support/topic/purchase-event-not-triggered-and-value-not-push-to-ga4/#post-17779378) * Hello * Thanks for your great support! * I have installed the new version and the purchase event is now fired up! ( saw it in Real time so will confirm once it is in the real conversions tomorrow) * Can I remove the two constants then? * Also any idea about my second issue and the value (revenue) which is still at 0€? * Thanks again Nicolas * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[GTM Kit - Google Tag Manager & GA4 integration] Purchase event not triggered and value not push to GA4](https://wordpress.org/support/topic/purchase-event-not-triggered-and-value-not-push-to-ga4/) * Thread Starter [nrsoft](https://wordpress.org/support/users/nrsoft/) * (@nrsoft) * [2 years ago](https://wordpress.org/support/topic/purchase-event-not-triggered-and-value-not-push-to-ga4/#post-17777989) * Hello * Thanks for the detailed answer. * I have placed an order yesterday and still had the page opened on my browser actually. * The `purchase` event is not present on the confirmation page. * ```wp-block-code ``` * I don’t have any specific optimization on JS in WPRocket yet but since you said it could be linked to caching I have disabled the cache on the page `/commander/ commande-recue/(.*)` * I have a Sentry probe for all JS errors and there is nothing coming up on this page by the way. * Thanks again * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[GTM Kit - Google Tag Manager & GA4 integration] Purchase event not triggered and value not push to GA4](https://wordpress.org/support/topic/purchase-event-not-triggered-and-value-not-push-to-ga4/) * Thread Starter [nrsoft](https://wordpress.org/support/users/nrsoft/) * (@nrsoft) * [2 years ago](https://wordpress.org/support/topic/purchase-event-not-triggered-and-value-not-push-to-ga4/#post-17777839) * Hello * Here is the log for 2 orders received this morning (website is in production so I can’t make an order myself) * Looks like the `purchase` event is triggered?? Still nothing on GA4 though 🙁 * ```wp-block-code 2024-05-24T06:37:58+00:00 INFO Array ( [pageType] => order-received [event] => purchase [ecommerce] => Array ( [transaction_id] => 1839 [value] => 68.6 [tax] => 6.24 [shipping] => 0 [currency] => EUR [coupon] => maman15|mum15 [items] => Array ( [0] => Array ( [id] => 670 [item_id] => 670 [item_name] => Ile Saint Louis [currency] => EUR [price] => 34.3 [item_category] => Occasions spéciales [item_category2] => Shabbat [quantity] => 2 [coupon] => maman15|mum15 [discount] => 14.7 ) ) ) [new_customer] => 1 ) 2024-05-24T06:40:45+00:00 INFO Array ( [pageType] => order-received [event] => purchase [ecommerce] => Array ( [transaction_id] => 1840 [value] => 49.37 [tax] => 5.08 [shipping] => 6.43 [currency] => EUR [coupon] => maman15 [items] => Array ( [0] => Array ( [id] => 731 [item_id] => 731 [item_name] => Charonne [currency] => EUR [price] => 41.65 [item_category] => Occasions spéciales [item_category2] => Naissance [quantity] => 1 [coupon] => maman15 [discount] => 7.34 ) ) ) [new_customer] => 1 ) ``` * Let me know if you need something else. * Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[GTM Kit - Google Tag Manager & GA4 integration] Purchase event not triggered and value not push to GA4](https://wordpress.org/support/topic/purchase-event-not-triggered-and-value-not-push-to-ga4/) * Thread Starter [nrsoft](https://wordpress.org/support/users/nrsoft/) * (@nrsoft) * [2 years ago](https://wordpress.org/support/topic/purchase-event-not-triggered-and-value-not-push-to-ga4/#post-17777008) * Done, thanks for your help in advance * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Colissimo Officiel : Méthodes de livraison pour WooCommerce] Le poids total des articles est supérieur au poids du colis](https://wordpress.org/support/topic/le-poids-total-des-articles-est-superieur-au-poids-du-colis/) * Thread Starter [nrsoft](https://wordpress.org/support/users/nrsoft/) * (@nrsoft) * [5 years, 6 months ago](https://wordpress.org/support/topic/le-poids-total-des-articles-est-superieur-au-poids-du-colis/#post-13713316) * OK merci pour votre suivi. * Cordialement * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Colissimo Officiel : Méthodes de livraison pour WooCommerce] Le poids total des articles est supérieur au poids du colis](https://wordpress.org/support/topic/le-poids-total-des-articles-est-superieur-au-poids-du-colis/) * Thread Starter [nrsoft](https://wordpress.org/support/users/nrsoft/) * (@nrsoft) * [5 years, 6 months ago](https://wordpress.org/support/topic/le-poids-total-des-articles-est-superieur-au-poids-du-colis/#post-13712889) * Bonjour, * Merci pour votre retour. * Non aucun poids n’a été configuré pour les articles. * Cordialement * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Smart Custom 404 Error Page] Error page trashed](https://wordpress.org/support/topic/error-page-trashed/) * [nrsoft](https://wordpress.org/support/users/nrsoft/) * (@nrsoft) * [5 years, 9 months ago](https://wordpress.org/support/topic/error-page-trashed/page/2/#post-13296567) * [@petersplugins](https://wordpress.org/support/users/petersplugins/) so far so good! Thanks for the update. Viewing 15 replies - 1 through 15 (of 27 total) 1 [2](https://wordpress.org/support/users/nrsoft/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/nrsoft/replies/page/2/?output_format=md)