Title: Niall Madhoo's Replies - page 5 | WordPress.org --- # Niall Madhoo [ ](https://wordpress.org/support/users/nm1com/) * [Profile](https://wordpress.org/support/users/nm1com/) * [Topics Started](https://wordpress.org/support/users/nm1com/topics/) * [Replies Created](https://wordpress.org/support/users/nm1com/replies/) * [Reviews Written](https://wordpress.org/support/users/nm1com/reviews/) * [Topics Replied To](https://wordpress.org/support/users/nm1com/replied-to/) * [Engagements](https://wordpress.org/support/users/nm1com/engagements/) * [Favorites](https://wordpress.org/support/users/nm1com/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 61 through 75 (of 482 total) [←](https://wordpress.org/support/users/nm1com/replies/page/4/?output_format=md) [1](https://wordpress.org/support/users/nm1com/replies/?output_format=md) [2](https://wordpress.org/support/users/nm1com/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/nm1com/replies/page/3/?output_format=md) [4](https://wordpress.org/support/users/nm1com/replies/page/4/?output_format=md) 5 [6](https://wordpress.org/support/users/nm1com/replies/page/6/?output_format=md)… [31](https://wordpress.org/support/users/nm1com/replies/page/31/?output_format=md) [32](https://wordpress.org/support/users/nm1com/replies/page/32/?output_format=md) [33](https://wordpress.org/support/users/nm1com/replies/page/33/?output_format=md) [→](https://wordpress.org/support/users/nm1com/replies/page/6/?output_format=md) * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Website suddenly stopped displaying images and type content](https://wordpress.org/support/topic/website-suddenly-stopped-displaying-images-and-type-content/) * [Niall Madhoo](https://wordpress.org/support/users/nm1com/) * (@nm1com) * [5 years, 8 months ago](https://wordpress.org/support/topic/website-suddenly-stopped-displaying-images-and-type-content/#post-13556639) * You’re welcome! * As far as I’m aware, the Enable jQuery Migrate Helper plugin was developed to give extra time after developers had been warned about the code changes. * It’s likely that your theme won’t work after the next WordPress update. In any case, as [@tenzinchoenyi](https://wordpress.org/support/users/tenzinchoenyi/) noted, an older theme and WordPress version makes your site more vulnerable to hackers. * You can try contacting the developers, though The Producer theme hasn’t been updated since 2017 as Tenzin mentioned: [https://themeforest.net/item/the-producer-responsive-film-studio-wp-theme/3262558](https://themeforest.net/item/the-producer-responsive-film-studio-wp-theme/3262558) * Forum: [Requests and Feedback](https://wordpress.org/support/forum/requests-and-feedback/) In reply to: [WPBakery Fraudulent Email Collecting](https://wordpress.org/support/topic/wpbakery-fraudulent-email-collecting/) * [Niall Madhoo](https://wordpress.org/support/users/nm1com/) * (@nm1com) * [5 years, 8 months ago](https://wordpress.org/support/topic/wpbakery-fraudulent-email-collecting/#post-13556606) * Hello [@cgbs](https://wordpress.org/support/users/cgbs/), * I also find it annoying when I expect a certain set of features that were advertised to me and end up with something unexpected. * I know of several paid themes that bundle working plugins with registrations and banners that cannot be removed. If the plugin is released under the GPL, as it’s supposed to be for WordPress, theme developers can bundle and distribute them with their themes. Some plugins require activation for updates and support, and constantly remind you to register them, which seems to be the case with WPBakery. * The themes and plugins you see on the WordPress repository at WordPress.org are free. They are reviewed and must meet a certain standard before being accepted into the repository. * WPBakery is not part of the repository and there are no paid themes here either. We do not have control over resources outside of WordPress.org. * If you use a **commercial** theme or plugin and need support, please go to their** official support** channel. In order to be **good stewards** of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations. * **Commercial products are not supported in these forums: [https://make.wordpress.org/support/trouble/section-1-getting-started/what-is-not-supported/](https://make.wordpress.org/support/trouble/section-1-getting-started/what-is-not-supported/).** * I suggest you contact the theme’s developers to find out whether there is some other way of configuring WPBakery. You should be able to use WPBakery, albeit without access to its support or registration features. The plugin should still work and you should receive its updates from your theme’s developers. * Otherwise, ask your theme’s developers for a refund and find a different theme that doesn’t bundle a paid plugin like WPBakery. For instance, some paid themes support Elementor, which is a free site builder plugin similar to WPBakery, and can be found here on the plugin repository: [https://wordpress.org/plugins/elementor/](https://wordpress.org/plugins/elementor/). * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Website suddenly stopped displaying images and type content](https://wordpress.org/support/topic/website-suddenly-stopped-displaying-images-and-type-content/) * [Niall Madhoo](https://wordpress.org/support/users/nm1com/) * (@nm1com) * [5 years, 8 months ago](https://wordpress.org/support/topic/website-suddenly-stopped-displaying-images-and-type-content/#post-13552020) * Hello [@sanct](https://wordpress.org/support/users/sanct/), * Luke, there are **JavaScript errors** on your site that suggest your **theme** or a **plugin** uses **older code** that may **not** work correctly after the WordPress 5.5.1 **update**: [ * The following **plugin** might **temporarily fix** this issue and give the plugins and themes **developers** time to **update** their code: [https://wordpress.org/plugins/enable-jquery-migrate-helper/](https://wordpress.org/plugins/enable-jquery-migrate-helper/). * Forum: [Developing with WordPress](https://wordpress.org/support/forum/wp-advanced/) In reply to: [Left and right padding](https://wordpress.org/support/topic/left-and-right-padding-2/) * [Niall Madhoo](https://wordpress.org/support/users/nm1com/) * (@nm1com) * [5 years, 8 months ago](https://wordpress.org/support/topic/left-and-right-padding-2/#post-13552010) * Hello [@subficial](https://wordpress.org/support/users/subficial/), * Please **add** the following **CSS code** in the **Appearance > Customize > Additional CSS** section of your **WordPress Admin dashboard**: * ``` @media (max-width: 767.98px) { #pg-594-0 { padding-left: 15px; padding-right: 15px; } } ``` * Forum: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/) In reply to: [Menu button doesn’t work](https://wordpress.org/support/topic/menu-button-doesnt-work-4/) * [Niall Madhoo](https://wordpress.org/support/users/nm1com/) * (@nm1com) * [5 years, 8 months ago](https://wordpress.org/support/topic/menu-button-doesnt-work-4/#post-13551974) * Hello [@mattiasemilsson](https://wordpress.org/support/users/mattiasemilsson/), * Mattias, there are **JavaScript errors** on your site that suggest your **theme** or a **plugin** uses **older code** that may **not** work correctly after the WordPress 5.5.1 **update**: [ * JavaScript controls the **opening and closing** of the mobile menu. * The following **plugin** should **temporarily fix** this issue and give the plugins and themes **developers** time to **update** their code: [https://wordpress.org/plugins/enable-jquery-migrate-helper/](https://wordpress.org/plugins/enable-jquery-migrate-helper/). * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [The menu button not working on mobile appearance of website.](https://wordpress.org/support/topic/the-menu-button-not-working-on-mobile-appearance-of-website/) * [Niall Madhoo](https://wordpress.org/support/users/nm1com/) * (@nm1com) * [5 years, 8 months ago](https://wordpress.org/support/topic/the-menu-button-not-working-on-mobile-appearance-of-website/#post-13551647) * Hello [@theperfectbaths](https://wordpress.org/support/users/theperfectbaths/), * There are some **JavaScript errors** on your site: [ * JavaScript controls the **opening** of the **mobile menu**, so errors may **stop** this feature from working. * You can try **clearing the cache** from what appears to be the **LiteSpeed Cache plugin** installed on your site: [https://wordpress.org/plugins/litespeed-cache/](https://wordpress.org/plugins/litespeed-cache/). * If that **doesn’t** fix the problem, you may have a **plugin** or **theme** ** conflict**. * Please attempt to **disable** all plugins, and use one of the **default** (Twenty*) themes. If the problem goes **away**, enable the **plugins** one by one to identify the **source** of your troubles. * If you can install plugins, **install** and **activate** **Health Check**: [https://wordpress.org/plugins/health-check/](https://wordpress.org/plugins/health-check/) It will add a new **feature** under Tools > Site Health. On its **Troubleshooting** tab, you can **Enable Troubleshooting Mode**. This mode will **disable** all plugins, **switch** to a standard WordPress theme (if available), **allow** you to turn your plugins **on and off**, and **switch** between themes, **without** affecting normal visitors to your site. **Following** these **steps** allows you to **test** for various **compatibility** issues. * There’s a more **detailed** description about how to use the **Health Check** plugin and its **Troubleshooting Mode** at [https://make.wordpress.org/support/handbook/appendix/troubleshooting-using-the-health-check/](https://make.wordpress.org/support/handbook/appendix/troubleshooting-using-the-health-check/). * Forum: [Localhost Installs](https://wordpress.org/support/forum/localhost-installs/) In reply to: [Site can’t be reached](https://wordpress.org/support/topic/site-cant-be-reached-10/) * [Niall Madhoo](https://wordpress.org/support/users/nm1com/) * (@nm1com) * [5 years, 8 months ago](https://wordpress.org/support/topic/site-cant-be-reached-10/#post-13551610) * Have you tried following any of these steps: [https://kinsta.com/blog/err_connection_refused/](https://kinsta.com/blog/err_connection_refused/)? * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Issue with Cart](https://wordpress.org/support/topic/issue-with-cart-2/) * [Niall Madhoo](https://wordpress.org/support/users/nm1com/) * (@nm1com) * [5 years, 8 months ago](https://wordpress.org/support/topic/issue-with-cart-2/#post-13551607) * You’re welcome! * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [small and large image for magnifier plugin](https://wordpress.org/support/topic/small-and-large-image-for-magnifier-plugin/) * [Niall Madhoo](https://wordpress.org/support/users/nm1com/) * (@nm1com) * [5 years, 8 months ago](https://wordpress.org/support/topic/small-and-large-image-for-magnifier-plugin/#post-13551602) * You’re welcome! * If your question has been answered, it would be great if you would mark this topic as resolved in the sidebar. This helps the forum’s volunteers find the topics that still need attention and more people will get helped, possibly like you did. * Forum: [Localhost Installs](https://wordpress.org/support/forum/localhost-installs/) In reply to: [Site can’t be reached](https://wordpress.org/support/topic/site-cant-be-reached-10/) * [Niall Madhoo](https://wordpress.org/support/users/nm1com/) * (@nm1com) * [5 years, 8 months ago](https://wordpress.org/support/topic/site-cant-be-reached-10/#post-13549582) * Hello [@ajksndaisojd](https://wordpress.org/support/users/ajksndaisojd/), * **Local https connections** can sometimes cause issues, especially if you **don’t have an SSL certificate** installed using something like **Let’s Encrypt**: [https://letsencrypt.org/docs/certificates-for-localhost/](https://letsencrypt.org/docs/certificates-for-localhost/). * I recommend **disabling HTTPS** on your **local site**, as it’s not really necessary** unless** you’re serving this site to devices outside of your network? * You could also try **replacing the .htaccess code** you shared with the **basic WordPress configuration**: [https://wordpress.org/support/article/htaccess/](https://wordpress.org/support/article/htaccess/). This code is **not** for **HTTPS** configuration. * ``` RewriteEngine On RewriteBase / RewriteRule ^index\.php$ - [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] ``` * The code you provide is **missing** `RewriteBase /`. * The **HTTPS code** should be placed **above** the **Rewrite code** and look something like: * ``` RewriteEngine On RewriteCond %{HTTP:X-Forwarded-Proto} !https RewriteRule ^(.*)$ https://%{HTTP_HOST}/$1 [R=301,L] ``` * OR * ``` RewriteEngine On RewriteCond %{SERVER_PORT} 80 RewriteRule ^(.*)$ https://www.x.test/$1 [R=301,L,NE] ``` * Forum: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/) In reply to: [Remove or hide text overlay on blog featured image](https://wordpress.org/support/topic/remove-or-hide-text-overlay-on-blog-featured-image/) * [Niall Madhoo](https://wordpress.org/support/users/nm1com/) * (@nm1com) * [5 years, 8 months ago](https://wordpress.org/support/topic/remove-or-hide-text-overlay-on-blog-featured-image/#post-13549540) * If you use a **commercial** theme like **[Plum](https://inkhive.com/product/plum/)** and need support, please go to their **official support** channel. In order to be **good stewards** of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations. You can find **support** for it here: [https://inkhive.com/premium-theme-support/](https://inkhive.com/premium-theme-support/), which I hope offers **direct** and **not** forum support. * Forum volunteers are also **not** given access to commercial products like ** Plum**, so they would **not know** why it is not working properly. This is one other reason why volunteers **forward** you to the **commercial product’s vendors**, in this case **InkHive**. They are **responsible** for supporting their commercial product. * **Commercial products are not supported in these forums: [https://make.wordpress.org/support/trouble/section-1-getting-started/what-is-not-supported/](https://make.wordpress.org/support/trouble/section-1-getting-started/what-is-not-supported/).** * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [small and large image for magnifier plugin](https://wordpress.org/support/topic/small-and-large-image-for-magnifier-plugin/) * [Niall Madhoo](https://wordpress.org/support/users/nm1com/) * (@nm1com) * [5 years, 8 months ago](https://wordpress.org/support/topic/small-and-large-image-for-magnifier-plugin/#post-13549509) * Hi [@blogdropper](https://wordpress.org/support/users/blogdropper/), * Could you please share the **plugin’s** name and **URL**? * From what I can tell, the plugin needs a **smaller size** to display inside the gallery. This smaller size will **reduce load times**, while keeping the image quality. Upload the smaller size at the resolution it will display inside the main gallery on your site. * The **larger size** should only load as a way of **zooming in** on the **smaller gallery image**. This larger image should be **as high a resolution as possible**, though there’s very few users who will view the site at something like 8K (7680px × 4320px) or even 4K (3840px × 2160px). * However, **I recommend contacting the plugin’s developers or read its documentation** to find out what’s the best practice for uploading images for use with this plugin. * **Optimizing your images for the web** will also help reduce load times. I prefer to use **[Tinify](https://tinypng.com/)** that optimizes your JPEG and PNG images, and has a **WordPress plugin**: [https://wordpress.org/plugins/tiny-compress-images/](https://wordpress.org/plugins/tiny-compress-images/). I’ve **not seen a noticeable difference in image quality**, while the **file sizes** are much **smaller**. * There are other plugins like **[Jetpack](https://wordpress.org/plugins/jetpack/)** that offer image optimization: [https://jetpack.com/support/site-accelerator/](https://jetpack.com/support/site-accelerator/). * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Image not loading](https://wordpress.org/support/topic/image-not-loading-15/) * [Niall Madhoo](https://wordpress.org/support/users/nm1com/) * (@nm1com) * [5 years, 8 months ago](https://wordpress.org/support/topic/image-not-loading-15/#post-13548231) * Thanks, and you’re welcome! * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Image not loading](https://wordpress.org/support/topic/image-not-loading-15/) * [Niall Madhoo](https://wordpress.org/support/users/nm1com/) * (@nm1com) * [5 years, 8 months ago](https://wordpress.org/support/topic/image-not-loading-15/#post-13548194) * You’re welcome! * The error seems to be related to you **web hosting**. I suggest you **contact** your **web host** to help you further. * I also recommend asking for help at [https://wordpress.org/support/plugin/jetpack/](https://wordpress.org/support/plugin/jetpack/) so the **Jetpack developers** and **support community** can help you with this. * Forum: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/) In reply to: [Wp Bakery (Post Masonry Grid)](https://wordpress.org/support/topic/wp-bakery-post-masonry-grid/) * [Niall Madhoo](https://wordpress.org/support/users/nm1com/) * (@nm1com) * [5 years, 8 months ago](https://wordpress.org/support/topic/wp-bakery-post-masonry-grid/#post-13548174) * It seems that WPBakery **conflicts** with some of the plugins on your site. * If you use a **commercial** plugin like **[WPBakery](https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431)** and need support, please go to their **official support** channel. In order to be **good stewards** of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations. You can find **support** for it here: [https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431/support](https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431/support) or [https://support.wpbakery.com/](https://support.wpbakery.com/) * Forum volunteers are also **not** given access to commercial products like ** WPBakery**, so they would **not know** why it is not working properly. This is one other reason why volunteers **forward** you to the **commercial product’s vendors**, in this case **wpbakery**. They are **responsible** for supporting their commercial product. * **Commercial products are not supported in these forums: [https://make.wordpress.org/support/trouble/section-1-getting-started/what-is-not-supported/](https://make.wordpress.org/support/trouble/section-1-getting-started/what-is-not-supported/).** Viewing 15 replies - 61 through 75 (of 482 total) [←](https://wordpress.org/support/users/nm1com/replies/page/4/?output_format=md) [1](https://wordpress.org/support/users/nm1com/replies/?output_format=md) [2](https://wordpress.org/support/users/nm1com/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/nm1com/replies/page/3/?output_format=md) [4](https://wordpress.org/support/users/nm1com/replies/page/4/?output_format=md) 5 [6](https://wordpress.org/support/users/nm1com/replies/page/6/?output_format=md)… [31](https://wordpress.org/support/users/nm1com/replies/page/31/?output_format=md) [32](https://wordpress.org/support/users/nm1com/replies/page/32/?output_format=md) [33](https://wordpress.org/support/users/nm1com/replies/page/33/?output_format=md) [→](https://wordpress.org/support/users/nm1com/replies/page/6/?output_format=md)