Title: netffandersadmin's Replies | WordPress.org --- # netffandersadmin [ ](https://wordpress.org/support/users/netffandersadmin/) * [Profile](https://wordpress.org/support/users/netffandersadmin/) * [Topics Started](https://wordpress.org/support/users/netffandersadmin/topics/) * [Replies Created](https://wordpress.org/support/users/netffandersadmin/replies/) * [Reviews Written](https://wordpress.org/support/users/netffandersadmin/reviews/) * [Topics Replied To](https://wordpress.org/support/users/netffandersadmin/replied-to/) * [Engagements](https://wordpress.org/support/users/netffandersadmin/engagements/) * [Favorites](https://wordpress.org/support/users/netffandersadmin/favorites/) Search replies: ## Forum Replies Created Viewing 4 replies - 1 through 4 (of 4 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[OpenTickets Community Edition] Generated pdf's from ticket cannot be opened](https://wordpress.org/support/topic/generated-pdfs-from-ticket-cannot-be-opened/) * [netffandersadmin](https://wordpress.org/support/users/netffandersadmin/) * (@netffandersadmin) * [10 years, 2 months ago](https://wordpress.org/support/topic/generated-pdfs-from-ticket-cannot-be-opened/#post-6897391) * Hi Loushou, Thank you for the quick update. We’re getting closer. 🙂 After installing the update I created a ticket and now the PDF opens when downladed. Still there’s a problem: the PDF can’t connect to the QR-code source. On the webpage the code is shown but the PDF has a message ‘image not readable or empty’ and then some other text but somehow the product name is printed right over that text so I can’t read the rest. Also the ordernumber and the name are not shown in the PDF so there’s no way we can check if the ticket is unique. I will send you the PDF and the screenshot to compare if you like but I need an emailaddress for that. Otherwise mail me: [admin@netffandersevents.nl](https://wordpress.org/support/users/netffandersadmin/replies/admin@netffandersevents.nl?output_format=md). Don’t think I’ve changed anything since the last log but to be sure it’s added below. * Thx for the support J * == Omgeving == * Home URL: [neutral] [http://www.netffandersgroep.nl/events](http://www.netffandersgroep.nl/events)* Site URL: [neutral] [http://www.netffandersgroep.nl/events](http://www.netffandersgroep.nl/events)* WC Version: [neutral] 2.5.5 * WP Version: [neutral] 4.4.2 * WP Multisite Enabled:[ neutral] No * Wev Server Info: [neutral] Apache/2.2.16 (Debian) ++ HTTP/1.1 * PHP Version: [neutral] 5.6.17-1~dotdeb+7.1 * MySQL Version: [neutral] 5.5.38 * WP Acitve Plugins: [neutral] 8 * WP Memory Limit: [good] U heeft meer dan het minimum van 64MB geheugen toegewezen. U heeft totaal 256M. * WP Debug Mode: [ neutral] No * WP Language: [neutral] nl_NL * WP Max Upload Size: [neutral] No* WP Max Post Size: [neutral] 32M * PHP Max Execution Time: [neutral] 30 * PHP Max Input Vars: [neutral] 5000 * WP Uploads Writable: [good] Uploads directory IS writable * Default Timezone: [neutral] UTC * == Software == * Active Plugins: [neutral] + [AAN]: Contact Form by BestWebSoft( [http://bestwebsoft.com/products/](http://bestwebsoft.com/products/)) bij BestWebSoft( [http://bestwebsoft.com/products/](http://bestwebsoft.com/products/)), + [AAN]: Contact Form Multi by BestWebSoft ([http://bestwebsoft.com/products/](http://bestwebsoft.com/products/)) bij BestWebSoft ([http://bestwebsoft.com/products/](http://bestwebsoft.com/products/)), + [AAN]: OpenTickets Community Edition ([http://opentickets.com/](http://opentickets.com/)) bij Quadshot Software LLC ([http://opentickets.com/](http://opentickets.com/)), + [AAN]: Our Team Showcase ([https://smartcatdesign.net/downloads/our-team-showcase/](https://smartcatdesign.net/downloads/our-team-showcase/)) bij SmartCat ([https://smartcatdesign.net/downloads/our-team-showcase/](https://smartcatdesign.net/downloads/our-team-showcase/)), + [AAN]: PayPro Gateways – WooCommerce ([https://www.paypro.nl/](https://www.paypro.nl/)) bij PayPro ([https://www.paypro.nl/](https://www.paypro.nl/)), + [AAN]: Quotes Collection ([http://srinig.com/wordpress/plugins/quotes-collection/](http://srinig.com/wordpress/plugins/quotes-collection/)) bij Srini G ([http://srinig.com/wordpress/plugins/quotes-collection/](http://srinig.com/wordpress/plugins/quotes-collection/)), + [AAN]: Slimpack ([http://sparanoid.com/work/slimpack/](http://sparanoid.com/work/slimpack/)) bij Tunghsiao Liu ([http://sparanoid.com/work/slimpack/](http://sparanoid.com/work/slimpack/)), + [AAN]: WooCommerce ([http://www.woothemes.com/woocommerce/](http://www.woothemes.com/woocommerce/)) bij WooThemes ([http://www.woothemes.com/woocommerce/](http://www.woothemes.com/woocommerce/))* Acitve Theme: [neutral] + Athena ([https://smartcatdesign.net/articles/athena-responsive-multipurpose-wordpress-theme/](https://smartcatdesign.net/articles/athena-responsive-multipurpose-wordpress-theme/)) bij Smartcat ([https://smartcatdesign.net](https://smartcatdesign.net)) * == Data == * Event Areas: [neutral] + “Champino Discozaal” [NONE] (publish), + “Hox All Areas” [NONE] (publish), + “Loswal 10 Kampen” [#83] (publish) * Ticket Products: [neutral] + #83 “Ticket Get Down On It – The Dance Anarchy Edition”( 5) [1 EA] * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[OpenTickets Community Edition] Generated pdf's from ticket cannot be opened](https://wordpress.org/support/topic/generated-pdfs-from-ticket-cannot-be-opened/) * [netffandersadmin](https://wordpress.org/support/users/netffandersadmin/) * (@netffandersadmin) * [10 years, 2 months ago](https://wordpress.org/support/topic/generated-pdfs-from-ticket-cannot-be-opened/#post-6897389) * Hi quadshot, Thx for the fast reply. I did deactivate and delete Tickera but that doesn’t do the trick. Some extra info that might help: When I test this on my phone (Samsung Note 4) the pdf can be openend after downloading but the layout is different and the QR code disappeared. I can send you the pdf if you like. * Grtz. J New system status: * == Omgeving == * Home URL: [neutral] [http://www.netffandersgroep.nl/events](http://www.netffandersgroep.nl/events)* Site URL: [neutral] [http://www.netffandersgroep.nl/events](http://www.netffandersgroep.nl/events)* WC Version: [neutral] 2.5.3 * WP Version: [neutral] 4.4.2 * WP Multisite Enabled:[ neutral] No * Wev Server Info: [neutral] Apache/2.2.16 (Debian) ++ HTTP/1.1 * PHP Version: [neutral] 5.6.17-1~dotdeb+7.1 * MySQL Version: [neutral] 5.5.38 * WP Acitve Plugins: [neutral] 8 * WP Memory Limit: [good] U heeft meer dan het minimum van 64MB geheugen toegewezen. U heeft totaal 256M. * WP Debug Mode: [ neutral] No * WP Language: [neutral] nl_NL * WP Max Upload Size: [neutral] No* WP Max Post Size: [neutral] 32M * PHP Max Execution Time: [neutral] 30 * PHP Max Input Vars: [neutral] 5000 * WP Uploads Writable: [good] Uploads directory IS writable * Default Timezone: [neutral] UTC * == Software == * Active Plugins: [neutral] + [AAN]: Contact Form by BestWebSoft( [http://bestwebsoft.com/products/](http://bestwebsoft.com/products/)) bij BestWebSoft( [http://bestwebsoft.com/products/](http://bestwebsoft.com/products/)), + [AAN]: Contact Form Multi by BestWebSoft ([http://bestwebsoft.com/products/](http://bestwebsoft.com/products/)) bij BestWebSoft ([http://bestwebsoft.com/products/](http://bestwebsoft.com/products/)), + [AAN]: OpenTickets Community Edition ([http://opentickets.com/](http://opentickets.com/)) bij Quadshot Software LLC ([http://opentickets.com/](http://opentickets.com/)), + [AAN]: Our Team Showcase ([https://smartcatdesign.net/downloads/our-team-showcase/](https://smartcatdesign.net/downloads/our-team-showcase/)) bij SmartCat ([https://smartcatdesign.net/downloads/our-team-showcase/](https://smartcatdesign.net/downloads/our-team-showcase/)), + [AAN]: PayPro Gateways – WooCommerce ([https://www.paypro.nl/](https://www.paypro.nl/)) bij PayPro ([https://www.paypro.nl/](https://www.paypro.nl/)), + [AAN]: Quotes Collection ([http://srinig.com/wordpress/plugins/quotes-collection/](http://srinig.com/wordpress/plugins/quotes-collection/)) bij Srini G ([http://srinig.com/wordpress/plugins/quotes-collection/](http://srinig.com/wordpress/plugins/quotes-collection/)), + [AAN]: Slimpack ([http://sparanoid.com/work/slimpack/](http://sparanoid.com/work/slimpack/)) bij Tunghsiao Liu ([http://sparanoid.com/work/slimpack/](http://sparanoid.com/work/slimpack/)), + [AAN]: WooCommerce ([http://www.woothemes.com/woocommerce/](http://www.woothemes.com/woocommerce/)) bij WooThemes ([http://www.woothemes.com/woocommerce/](http://www.woothemes.com/woocommerce/))* Acitve Theme: [neutral] + Athena ([https://smartcatdesign.net/articles/athena-responsive-multipurpose-wordpress-theme/](https://smartcatdesign.net/articles/athena-responsive-multipurpose-wordpress-theme/)) bij Smartcat ([https://smartcatdesign.net](https://smartcatdesign.net)) * == Data == * Event Areas: [neutral] + “Loswal 10 Kampen” [#83] (publish) * Ticket Products: [neutral] + #83 “Ticket Get Down On It – The Dance Anarchy Edition”( 5) [1 EA] * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[OpenTickets Community Edition] Generated pdf's from ticket cannot be opened](https://wordpress.org/support/topic/generated-pdfs-from-ticket-cannot-be-opened/) * [netffandersadmin](https://wordpress.org/support/users/netffandersadmin/) * (@netffandersadmin) * [10 years, 2 months ago](https://wordpress.org/support/topic/generated-pdfs-from-ticket-cannot-be-opened/#post-6897387) * After submitting I learned you need this: == Omgeving == * Home URL: [neutral] [http://www.netffandersgroep.nl/events](http://www.netffandersgroep.nl/events)* Site URL: [neutral] [http://www.netffandersgroep.nl/events](http://www.netffandersgroep.nl/events)* WC Version: [neutral] 2.5.3 * WP Version: [neutral] 4.4.2 * WP Multisite Enabled:[ neutral] No * Wev Server Info: [neutral] Apache/2.2.16 (Debian) ++ HTTP/1.1 * PHP Version: [neutral] 5.6.17-1~dotdeb+7.1 * MySQL Version: [neutral] 5.5.38 * WP Acitve Plugins: [neutral] 8 * WP Memory Limit: [good] U heeft meer dan het minimum van 64MB geheugen toegewezen. U heeft totaal 256M. * WP Debug Mode: [ neutral] No * WP Language: [neutral] nl_NL * WP Max Upload Size: [neutral] No* WP Max Post Size: [neutral] 32M * PHP Max Execution Time: [neutral] 30 * PHP Max Input Vars: [neutral] 5000 * WP Uploads Writable: [good] Uploads directory IS writable * Default Timezone: [neutral] UTC * == Software == * Active Plugins: [neutral] + [AAN]: Contact Form by BestWebSoft( [http://bestwebsoft.com/products/](http://bestwebsoft.com/products/)) bij BestWebSoft( [http://bestwebsoft.com/products/](http://bestwebsoft.com/products/)), + [AAN]: Contact Form Multi by BestWebSoft ([http://bestwebsoft.com/products/](http://bestwebsoft.com/products/)) bij BestWebSoft ([http://bestwebsoft.com/products/](http://bestwebsoft.com/products/)), + Jetpack by WordPress.com ([http://jetpack.me](http://jetpack.me)) bij Automattic( [http://jetpack.me](http://jetpack.me)), + [AAN]: OpenTickets Community Edition( [http://opentickets.com/](http://opentickets.com/)) bij Quadshot Software LLC( [http://opentickets.com/](http://opentickets.com/)), + [AAN]: Our Team Showcase( [https://smartcatdesign.net/downloads/our-team-showcase/](https://smartcatdesign.net/downloads/our-team-showcase/)) bij SmartCat ([https://smartcatdesign.net/downloads/our-team-showcase/](https://smartcatdesign.net/downloads/our-team-showcase/)), + [AAN]: PayPro Gateways – WooCommerce ([https://www.paypro.nl/](https://www.paypro.nl/)) bij PayPro ([https://www.paypro.nl/](https://www.paypro.nl/)), + [AAN]: Quotes Collection ([http://srinig.com/wordpress/plugins/quotes-collection/](http://srinig.com/wordpress/plugins/quotes-collection/)) bij Srini G ([http://srinig.com/wordpress/plugins/quotes-collection/](http://srinig.com/wordpress/plugins/quotes-collection/)), + [AAN]: Slimpack ([http://sparanoid.com/work/slimpack/](http://sparanoid.com/work/slimpack/)) bij Tunghsiao Liu ([http://sparanoid.com/work/slimpack/](http://sparanoid.com/work/slimpack/)), + [AAN]: WooCommerce ([http://www.woothemes.com/woocommerce/](http://www.woothemes.com/woocommerce/)) bij WooThemes ([http://www.woothemes.com/woocommerce/](http://www.woothemes.com/woocommerce/)), + WordPress Event Ticketing ([https://tickera.com/](https://tickera.com/)) bij Tickera.com ([https://tickera.com/](https://tickera.com/)) * Acitve Theme: [neutral] + Athena ([https://smartcatdesign.net/articles/athena-responsive-multipurpose-wordpress-theme/](https://smartcatdesign.net/articles/athena-responsive-multipurpose-wordpress-theme/)) bij Smartcat ([https://smartcatdesign.net](https://smartcatdesign.net)) * == Data == * Event Areas: [neutral] + “Loswal 10 Kampen” [#83] (publish) * Ticket Products: [neutral] + #83 “Ticket Get Down On It – The Dance Anarchy Edition”( 5) [1 EA] * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[OpenTickets Community Edition] Generated pdf's from ticket cannot be opened](https://wordpress.org/support/topic/generated-pdfs-from-ticket-cannot-be-opened/) * [netffandersadmin](https://wordpress.org/support/users/netffandersadmin/) * (@netffandersadmin) * [10 years, 2 months ago](https://wordpress.org/support/topic/generated-pdfs-from-ticket-cannot-be-opened/#post-6897386) * Hi there, Same problem here. We sell tickets for events and all works well until you are on the page that shows your tickets and you try to download to pdf. It downloads but it can’t be opened. I’ve included the link I received by email so you can take a look at it. Hope you can sole this.[](http://www.netffandersgroep.nl/events/order-tickets/wc_order_56dc2d32355d4/?n=d4f45e11e3b78c7fb0ed1) Viewing 4 replies - 1 through 4 (of 4 total)