Title: netisme's Replies | WordPress.org --- # netisme [ ](https://wordpress.org/support/users/net360/) * [Profile](https://wordpress.org/support/users/net360/) * [Topics Started](https://wordpress.org/support/users/net360/topics/) * [Replies Created](https://wordpress.org/support/users/net360/replies/) * [Reviews Written](https://wordpress.org/support/users/net360/reviews/) * [Topics Replied To](https://wordpress.org/support/users/net360/replied-to/) * [Engagements](https://wordpress.org/support/users/net360/engagements/) * [Favorites](https://wordpress.org/support/users/net360/favorites/) Search replies: ## Forum Replies Created Viewing 4 replies - 1 through 4 (of 4 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP SEO Structured Data Schema] Pro version support not replying](https://wordpress.org/support/topic/pro-version-support-not-replying/) * Thread Starter [netisme](https://wordpress.org/support/users/net360/) * (@net360) * [2 years, 7 months ago](https://wordpress.org/support/topic/pro-version-support-not-replying/#post-17385008) * Hello, I haven’t seen any replies and have checked all email folders. I will submit the request again direct to your [@support](https://wordpress.org/support/users/support/) email if you can resend your reply. Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Add to cart button](https://wordpress.org/support/topic/add-to-cart-button-87/) * [netisme](https://wordpress.org/support/users/net360/) * (@net360) * [3 years ago](https://wordpress.org/support/topic/add-to-cart-button-87/#post-17019855) * Hi Roxy, * Thank you for your response. * The add to cart issue on mobile doesn’t seem to be a problem on the product page, only the main shop page or when clicking items below on the products page. * There are no error messages displayed when clicking add to cart for the first time. After the first click the onclick colour of the button changes from yellow to green. Once clicked again (when green) the product will add to cart. * We are unaware if the website owners have made any updates/changes to the site or products, prior to the issue surfacing. * Thank you * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Add to cart button](https://wordpress.org/support/topic/add-to-cart-button-87/) * [netisme](https://wordpress.org/support/users/net360/) * (@net360) * [3 years ago](https://wordpress.org/support/topic/add-to-cart-button-87/#post-17010997) * Hi Tamrat, * Thank you for your response. * We’re working alongside the website owners as this issue was brought to our attention by the website owners. Their customers have been unable to figure out how to purchase products with the double click necessary to add products to the cart. The problem is on all mobile devices we have tested on, when “Add to cart” is clicked on a mobile device, the button onclick colour changes to green but does not actually add the product to the cart without clicking it a second time. The website owners and our team members have all tested this functionality on our various mobile devices and are all experiencing the same problem. We have tested on different types of mobile devices as well as on different browsers within the mobile devices. * Here is the requested information: * ```wp-block-code ` WordPress Environment WordPress address (URL): https://mapleridgejanitorialsupplies.com Site address (URL): https://mapleridgejanitorialsupplies.com WC Version: 8.0.2 REST API Version: ✔ 8.0.2 WC Blocks Version: ✔ 10.6.5 Action Scheduler Version: ✔ 3.6.1 Log Directory Writable: ✔ WP Version: ❌ 6.2.2 - There is a newer version of WordPress available (6.3.1) WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_CA External object cache: – Server Environment Server Info: LiteSpeed PHP Version: 7.4.33 PHP Post Max Size: 64 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.87.0 OpenSSL/1.1.1p SUHOSIN Installed: – MySQL Version: 5.7.43 Max Upload Size: 64 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ Database WC Database Version: 8.0.2 WC Database Prefix: wp_ Total Database Size: 160.19MB Database Data Size: 126.21MB Database Index Size: 33.98MB wp_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.08MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.25MB + Index: 0.30MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + 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Widgets: by WordPress Contributors – 0.3 Elementor: by Elementor.com – 3.15.3 Starter Templates by Gradient Themes: by gradientthemes – 1.0.9 Jetpack Boost: by Automattic - Jetpack Site Speed team – 2.0.1 Jetpack: by Automattic – 12.5 Net360 Theme CPT & Taxonomy: by Joseph D'silva – 1.0 PHP Code Widget: by Otto – 2.4 Really Simple SSL: by Really Simple Plugins – 7.0.8 Smart Image Resize for WooCommerce: by Nabil Lemsieh – 1.8.1 WooCommerce Paysafe Payment Gateway: by VanboDevelops – 3.2.1 WooCommerce Purolator: by WooCommerce – 2.4.14 WooCommerce: by Automattic – 8.0.2 Yoast SEO Premium: by Team Yoast – 21.0 Yoast SEO: by Team Yoast – 21.0 WP Fastest Cache: by Emre Vona – 1.1.8 Perfect Images (Image Sizes • Retina Images • Media Replace • Regenerate Thumbnails): by Jordy Meow – 6.4.5 WP Activity Log: by WP White Security – 4.5.2 YITH WooCommerce Compare: by YITH – 2.30.0 YITH WooCommerce Quick View: by YITH – 1.30.0 YITH WooCommerce Wishlist: by YITH – 3.24.0 Yoast Test Helper: by Team Yoast – 1.17 Inactive Plugins (0) Dropin Plugins (2) advanced-cache.php: advanced-cache.php maintenance.php: maintenance.php Must Use Plugins (1) InfiniteWP - Client Loader: by Revmakx – 1.0.1 Settings API Enabled: – Force SSL: – Currency: CAD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – HPOS feature screen enabled: – HPOS feature enabled: – Order datastore: WC_Order_Data_Store_CPT HPOS data sync enabled: – WC Pages Shop base: #5 - / Cart: #6 - /cart/ Checkout: #7 - /checkout/ My account: #8 - /my-account/ Terms and conditions: #96 - /returns-exchanges/ Theme Name: Best Shop Version: 1.4.4 Author URL: https://gradientthemes.com/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ Templates Archive Template: Your theme has a woocommerce.php file you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues. Overrides: best-shop/woocommerce/content-product.php Admin Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience product-variation-management settings async-product-editor-category-field Daily Cron: ✔ Next scheduled: 2023-08-30 19:58:40 -07:00 Options: ✔ Notes: 147 Onboarding: completed Action Scheduler Complete: 210 Oldest: 2023-07-30 13:30:52 -0700 Newest: 2023-08-29 14:39:06 -0700 Failed: 11 Oldest: 2023-02-14 21:04:51 -0800 Newest: 2023-05-31 22:03:35 -0700 Pending: 1 Oldest: 2023-08-29 16:32:19 -0700 Newest: 2023-08-29 16:32:19 -0700 Status report information Generated at: 2023-08-29 15:16:48 -07:00 ` ``` * Hopefully this helps to troubleshoot the issue. * Thank you. - This reply was modified 3 years ago by [netisme](https://wordpress.org/support/users/net360/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Popup Maker - Boost Sales, Conversions, Optins, Subscribers with the Ultimate WP Popup Builder] popup not working](https://wordpress.org/support/topic/popup-not-working-29/) * Thread Starter [netisme](https://wordpress.org/support/users/net360/) * (@net360) * [9 years, 8 months ago](https://wordpress.org/support/topic/popup-not-working-29/#post-8648235) * We fixed the issue – was js conflict. * Great plugin though!! Viewing 4 replies - 1 through 4 (of 4 total)