Title: neralex's Replies | WordPress.org --- # neralex [ ](https://wordpress.org/support/users/neralex/) * [Profile](https://wordpress.org/support/users/neralex/) * [Topics Started](https://wordpress.org/support/users/neralex/topics/) * [Replies Created](https://wordpress.org/support/users/neralex/replies/) * [Reviews Written](https://wordpress.org/support/users/neralex/reviews/) * [Topics Replied To](https://wordpress.org/support/users/neralex/replied-to/) * [Engagements](https://wordpress.org/support/users/neralex/engagements/) * [Favorites](https://wordpress.org/support/users/neralex/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 25 total) 1 [2](https://wordpress.org/support/users/neralex/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/neralex/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Kirki – Freeform Page Builder, Website Builder & Customizer] Disable Builder](https://wordpress.org/support/topic/disable-builder/) * [neralex](https://wordpress.org/support/users/neralex/) * (@neralex) * [1 week, 2 days ago](https://wordpress.org/support/topic/disable-builder/#post-18900047) * [@wprashed](https://wordpress.org/support/users/wprashed/): after reading all those complainings, I just have one question: Why I have since the last updates in my dashboard now a link named “Kirki” and can’t reach it as admin-user “Sorry you are not allowed to access this page”? wtf what are you doing here? * Kirki was a part of a theme, which I’m using since some years. I guess like all other here in this thread. Can you please explain, what’s going on here and why plugins got installed and restricted on the same way without any information? - This reply was modified 1 week, 2 days ago by [neralex](https://wordpress.org/support/users/neralex/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WPCode - Insert Headers and Footers + Custom Code Snippets - WordPress Code Manager] WPCode Admin Bar info causes layout shift in sticky header on frontend](https://wordpress.org/support/topic/wpcode-admin-bar-info-causes-layout-shift-in-sticky-header-on-frontend/) * Thread Starter [neralex](https://wordpress.org/support/users/neralex/) * (@neralex) * [7 months, 3 weeks ago](https://wordpress.org/support/topic/wpcode-admin-bar-info-causes-layout-shift-in-sticky-header-on-frontend/#post-18655331) * [@gripgrip](https://wordpress.org/support/users/gripgrip/) I know how to turn it off this way but in my wp-adminbar are much more external sniffers like your plugin and all are working fine. Only your plugin makes this trouble. So this was the reason why I started this detailed thread but yeah, just give a shit on the basics of most leading frontend framework with a hint to turn off a feature is so la la la … I close this thread here because it seems it makes no more sense anymore. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Matomo Analytics - Powerful, Privacy-First Insights for WordPress] 5.0.4 critical error: After update can’t access backend](https://wordpress.org/support/topic/5-0-4-critical-error-after-update-cant-access-backend/) * Thread Starter [neralex](https://wordpress.org/support/users/neralex/) * (@neralex) * [2 years, 1 month ago](https://wordpress.org/support/topic/5-0-4-critical-error-after-update-cant-access-backend/#post-17537140) * [@nicohood](https://wordpress.org/support/users/nicohood/) yeah same here. The way how the authors are using write-permissions for moving the files while the update-procedure is still not working properly and it happens only with this plugin. It crashes at the first try, then WP is disabling the plugin, then I have to delete all the plugin-files from /upgrade-temp-backup/, there the downloaded update-files are located and couldn’t be copied the /plugins/ folder, then I have to delete the old files from /plugins/ folder and THEN I can finally reinstall the plugin without any issues directly. I don’t know what is causing this trouble but this is only one plugin, which makes so much trouble. I’m close to delete it and will set up an stand-alone matomo instance… it’s really annoying. - This reply was modified 2 years, 1 month ago by [neralex](https://wordpress.org/support/users/neralex/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Matomo Analytics - Powerful, Privacy-First Insights for WordPress] 5.0.4 critical error: After update can’t access backend](https://wordpress.org/support/topic/5-0-4-critical-error-after-update-cant-access-backend/) * Thread Starter [neralex](https://wordpress.org/support/users/neralex/) * (@neralex) * [2 years, 2 months ago](https://wordpress.org/support/topic/5-0-4-critical-error-after-update-cant-access-backend/#post-17441672) * [@dizzyatinnocraft](https://wordpress.org/support/users/dizzyatinnocraft/) Yeah, I was able to do the update and the current version is running now without any other issues. Thanks for trying to avoid the critical error in the next release. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Matomo Analytics - Powerful, Privacy-First Insights for WordPress] 5.0.4 critical error: After update can’t access backend](https://wordpress.org/support/topic/5-0-4-critical-error-after-update-cant-access-backend/) * Thread Starter [neralex](https://wordpress.org/support/users/neralex/) * (@neralex) * [2 years, 2 months ago](https://wordpress.org/support/topic/5-0-4-critical-error-after-update-cant-access-backend/#post-17441039) * [@dizzyatinnocraft](https://wordpress.org/support/users/dizzyatinnocraft/) This sounds similuar to this old wordpress issue: [https://core.trac.wordpress.org/ticket/41329#comment:5](https://core.trac.wordpress.org/ticket/41329#comment:5) * The file-owner of this file is in the same user-group of the user, that is running the webserver. This is needed to upload files via ftp to the web-directory, where the installation is placed and it with all other plugins and their update-precedures without this issue. When a new file or folder was a created by a lugin, then is it created with the user of the webserver – how it should be. * I changed the owner of the file.php to the webserver-user and tried to update the plugin again and got this error-message on the update-screen of the dashboard: * `An error occurred while updating Matomo Analytics - Ethical Stats. Powerful Insights.: The update cannot be installed because some files could not be copied. This is usually due to inconsistent file permissions.` * So I changed the file-permission of the file.php back and checked the permissions of the matomo-folder inside the plugin-directory, which I uploaded via FTP today– the folder was not added to the user-group of the webserver-user. After changing the folder permissions the update runs without any issue. * **EDIT: But the critical error still exists.** So I changed the file-permissions of the file.php back to the webserver-user and the issue was gone. * Thanks for your information to understand how it works. When a new folder was a created by an FTP-user, then the user of the webserver got no write-permission. This was the reason, why the folder was not able to move. On this way I found a little permisson-issue on my FTP-users, which I was able fix too. - This reply was modified 2 years, 2 months ago by [neralex](https://wordpress.org/support/users/neralex/). - This reply was modified 2 years, 2 months ago by [neralex](https://wordpress.org/support/users/neralex/). - This reply was modified 2 years, 2 months ago by [neralex](https://wordpress.org/support/users/neralex/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Matomo Analytics - Powerful, Privacy-First Insights for WordPress] 5.0.4 critical error: After update can’t access backend](https://wordpress.org/support/topic/5-0-4-critical-error-after-update-cant-access-backend/) * Thread Starter [neralex](https://wordpress.org/support/users/neralex/) * (@neralex) * [2 years, 2 months ago](https://wordpress.org/support/topic/5-0-4-critical-error-after-update-cant-access-backend/#post-17440703) * [@dizzyatinnocraft](https://wordpress.org/support/users/dizzyatinnocraft/) This is an dedicated server with debian 12 on Hetzner in Germany and I’m using the Sury.org package-list for PHP8.1.x. * During the first update-procedure via the wordpress-dashboard I got the message that the matomo folder from the plugin directory could not be moved to the directory: upgrade-temp-backup. The update was cancelled immediately afterwards. As a result, there was no longer a matomo folder in the plugins directory. So I downloaded the latest version via the wordpress-dashboard and encountered this critical error for the first time when I tried to activate the plugin. So I downloaded the latest version of the plugin directly from WordPress.org and uploaded the files via FTP. When I tried to activate the plugin, then I got this critical error again. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Matomo Analytics - Powerful, Privacy-First Insights for WordPress] 5.0.4 critical error: After update can’t access backend](https://wordpress.org/support/topic/5-0-4-critical-error-after-update-cant-access-backend/) * Thread Starter [neralex](https://wordpress.org/support/users/neralex/) * (@neralex) * [2 years, 2 months ago](https://wordpress.org/support/topic/5-0-4-critical-error-after-update-cant-access-backend/#post-17439812) * [@dennycy](https://wordpress.org/support/users/dennycy/) 5.0.3 is working for me, so I rolled back to this version. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Kirki – Freeform Page Builder, Website Builder & Customizer] disable kirki-inline-styles](https://wordpress.org/support/topic/disable-kirki-inline-styles/) * Thread Starter [neralex](https://wordpress.org/support/users/neralex/) * (@neralex) * [4 years, 1 month ago](https://wordpress.org/support/topic/disable-kirki-inline-styles/#post-15480797) * Thank you! 💪 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Kirki – Freeform Page Builder, Website Builder & Customizer] disable kirki-inline-styles](https://wordpress.org/support/topic/disable-kirki-inline-styles/) * Thread Starter [neralex](https://wordpress.org/support/users/neralex/) * (@neralex) * [4 years, 1 month ago](https://wordpress.org/support/topic/disable-kirki-inline-styles/#post-15479180) * Okay, but how can I override it in a child-theme, where I don’t use the Typographie related fields from the main-theme? This is a bug in v4, which doesn’t exists in 3.x and this overrides embedded font-families of the child-theme. You will find simular reported issues in your Support-forum… - This reply was modified 4 years, 1 month ago by [neralex](https://wordpress.org/support/users/neralex/). - This reply was modified 4 years, 1 month ago by [neralex](https://wordpress.org/support/users/neralex/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Kirki – Freeform Page Builder, Website Builder & Customizer] disable kirki-inline-styles](https://wordpress.org/support/topic/disable-kirki-inline-styles/) * Thread Starter [neralex](https://wordpress.org/support/users/neralex/) * (@neralex) * [4 years, 2 months ago](https://wordpress.org/support/topic/disable-kirki-inline-styles/#post-15447612) * …anybody out there? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Shield: Blocks Bots, Protects Users, and Prevents Security Breaches] Empty folders and files in wp-content/shield/](https://wordpress.org/support/topic/empty-folders-and-files-in-wp-content-shield/) * Thread Starter [neralex](https://wordpress.org/support/users/neralex/) * (@neralex) * [4 years, 3 months ago](https://wordpress.org/support/topic/empty-folders-and-files-in-wp-content-shield/#post-15338516) * [@paultgoodchild](https://wordpress.org/support/users/paultgoodchild/) Thank you, it seems the issue is fixed. I will keep an eye on it on the next days. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Shield: Blocks Bots, Protects Users, and Prevents Security Breaches] Empty folders and files in wp-content/shield/](https://wordpress.org/support/topic/empty-folders-and-files-in-wp-content-shield/) * Thread Starter [neralex](https://wordpress.org/support/users/neralex/) * (@neralex) * [4 years, 3 months ago](https://wordpress.org/support/topic/empty-folders-and-files-in-wp-content-shield/#post-15298699) * I’m pretty sure it’s not a file system permissions problem. All media files are saved and deleted correctly, as it also showed my test with the own PHP file. Maybe it is related to the error messages from the PHP logs. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Shield: Blocks Bots, Protects Users, and Prevents Security Breaches] Empty folders and files in wp-content/shield/](https://wordpress.org/support/topic/empty-folders-and-files-in-wp-content-shield/) * Thread Starter [neralex](https://wordpress.org/support/users/neralex/) * (@neralex) * [4 years, 3 months ago](https://wordpress.org/support/topic/empty-folders-and-files-in-wp-content-shield/#post-15288671) * Ok, just tried it with a own php-file, which I placed in the root-folder of the affected wordpress-installation with the following code-lines: * ``` '; } else { echo $dir.' is not writable.
'; } } ?> ``` * The dummy-folder and also the dummy-file are created with the correct permissions and the delete operation works also as expected. * While checking the php-logs, I found entries like this: * ``` Notice: Store directory could not be created: /themes, referer: https://domain.tld/wp-cron.php?doing_wp_cron=1643119329.3315219879150390625000 Notice: Store directory could not be created: /plugins, referer: https://domain.tld/wp-cron.php?doing_wp_cron=1643119464.1156771183013916015625 ``` * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Shield: Blocks Bots, Protects Users, and Prevents Security Breaches] Empty folders and files in wp-content/shield/](https://wordpress.org/support/topic/empty-folders-and-files-in-wp-content-shield/) * Thread Starter [neralex](https://wordpress.org/support/users/neralex/) * (@neralex) * [4 years, 3 months ago](https://wordpress.org/support/topic/empty-folders-and-files-in-wp-content-shield/#post-15287456) * Hi Jelena, * thanks for your reply. Is it a normal behaviour to create a lot of folders but why are these folders not removed again? The folders and files have write-permissions by the webserver-user, who created it. * [https://abload.de/img/sniprdj09.jpg](https://abload.de/img/sniprdj09.jpg) * Thanks in advance. - This reply was modified 4 years, 3 months ago by [neralex](https://wordpress.org/support/users/neralex/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Analytify - Google Analytics Dashboard For WordPress (GA4 analytics tracking)] How to stop email notifications](https://wordpress.org/support/topic/how-to-stop-email-notifications/) * [neralex](https://wordpress.org/support/users/neralex/) * (@neralex) * [5 years, 8 months ago](https://wordpress.org/support/topic/how-to-stop-email-notifications/#post-13373072) * Same here, turned of and still recieve the email notifications each week. Viewing 15 replies - 1 through 15 (of 25 total) 1 [2](https://wordpress.org/support/users/neralex/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/neralex/replies/page/2/?output_format=md)