Title: ned38's Replies | WordPress.org

---

# ned38

  [  ](https://wordpress.org/support/users/ned38/)

 *   [Profile](https://wordpress.org/support/users/ned38/)
 *   [Topics Started](https://wordpress.org/support/users/ned38/topics/)
 *   [Replies Created](https://wordpress.org/support/users/ned38/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/ned38/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/ned38/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/ned38/engagements/)
 *   [Favorites](https://wordpress.org/support/users/ned38/favorites/)

 Search replies:

## Forum Replies Created

Viewing 4 replies - 1 through 4 (of 4 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[ShipStation for WooCommerce] Woo/ShipStation – Orders Not Passing](https://wordpress.org/support/topic/woo-shipstation-orders-not-passing/)
 *  Thread Starter [ned38](https://wordpress.org/support/users/ned38/)
 * (@ned38)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/woo-shipstation-orders-not-passing/#post-15341939)
 * Thank you for the fast, thoughtful assistance.
 * “Will do”…
 * Regards, Ned38
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[ShipStation for WooCommerce] Woo/ShipStation – Orders Not Passing](https://wordpress.org/support/topic/woo-shipstation-orders-not-passing/)
 *  Thread Starter [ned38](https://wordpress.org/support/users/ned38/)
 * (@ned38)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/woo-shipstation-orders-not-passing/#post-15339117)
 * Still having problems, and would appreciate help.
 * I deactivated the “Simple CSS JSS” plug-in.
 * Still getting the following error message:
 * Invalid XML. Error: ‘The ‘meta’ start tag on line 1 position 185 does not match
   the end tag of ‘head’. Line 1, position 248.’ We received: ‘<html style=”height:
   100%”><head><META NAME=”ROBOTS” CONTENT=”NOINDEX, NOFOLLOW”><meta name=”format-
   detection” content=”telephone=no”><meta name=”viewport” content=”initial-scale
   =1.0″><meta http-equiv=’
 * Scratching my head… thinking I just need to locate the XML code and properly 
   close the tag, but how do I access XML code?
 * Greatly appreciate any help. Thank you, Ned
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[ShipStation for WooCommerce] Woo/ShipStation – Orders Not Passing](https://wordpress.org/support/topic/woo-shipstation-orders-not-passing/)
 *  Thread Starter [ned38](https://wordpress.org/support/users/ned38/)
 * (@ned38)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/woo-shipstation-orders-not-passing/#post-15317019)
 * Hi 3 Sons Development,
 * Thank you for the reply, much appreciated.
 * I will investigate the need for the “Simple Custom CSS and JS” plugin. (It’s 
   a “legacy” plugin I inherited.)
 * Regards, Ned
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[ShipStation for WooCommerce] Woo/ShipStation – Orders Not Passing](https://wordpress.org/support/topic/woo-shipstation-orders-not-passing/)
 *  Thread Starter [ned38](https://wordpress.org/support/users/ned38/)
 * (@ned38)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/woo-shipstation-orders-not-passing/#post-15312652)
 * Hi Austin,
 * Greatly appreciate your help.
 * Answer: No, ShipStation never touched the site & there are no significant upgrades.
   
   As requested: The status report from Woo. follows.
 * Thank you, Ned
 *     ```
       ### WordPress Environment ###
   
       WordPress address (URL): https://laughingbirds.com
       Site address (URL): https://laughingbirds.com
       WC Version: 6.1.1
       REST API Version: ✔ 6.1.1
       WC Blocks Version: ✔ 6.5.2
       Action Scheduler Version: ✔ 3.4.0
       WC Admin Version: ✔ 3.0.3
       Log Directory Writable: ✔
       WP Version: 5.9
       WP Multisite: –
       WP Memory Limit: 256 MB
       WP Debug Mode: –
       WP Cron: ✔
       Language: en_US
       External object cache: –
   
       ### Server Environment ###
   
       Server Info: Apache
       PHP Version: 7.3.33
       PHP Post Max Size: 516 MB
       PHP Time Limit: 30
       PHP Max Input Vars: 1000
       cURL Version: 7.81.0
       OpenSSL/1.1.1m
   
       SUHOSIN Installed: –
       MySQL Version: 5.6.41-84.1
       Max Upload Size: 512 MB
       Default Timezone is UTC: ✔
       fsockopen/cURL: ✔
       SoapClient: ✔
       DOMDocument: ✔
       GZip: ✔
       Multibyte String: ✔
       Remote Post: ✔
       Remote Get: ✔
   
       ### Database ###
   
       WC Database Version: 6.1.1
       WC Database Prefix: wp_
       Total Database Size: 41.92MB
       Database Data Size: 39.08MB
       Database Index Size: 2.84MB
       wp_woocommerce_sessions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
       wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
       wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_woocommerce_order_itemmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
       wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
       wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_actionscheduler_actions: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
       wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_addonlibrary_addons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_addonlibrary_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
       wp_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
       wp_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
       wp_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_options: Data: 4.06MB + Index: 0.08MB + Engine InnoDB
       wp_postmeta: Data: 24.47MB + Index: 0.75MB + Engine InnoDB
       wp_posts: Data: 9.50MB + Index: 0.30MB + Engine InnoDB
       wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
       wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
       wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
       wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
       wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
       wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
   
       ### Post Type Counts ###
   
       attachment: 142
       elementor_font: 4
       elementor_library: 6
       elementor_snippet: 1
       nav_menu_item: 10
       page: 15
       post: 20
       product: 4
       revision: 1335
       shop_coupon: 2
       shop_order: 8
   
       ### Security ###
   
       Secure connection (HTTPS): ✔
       Hide errors from visitors: ✔
   
       ### Active Plugins (11) ###
   
       Classic Editor: by WordPress Contributors – 1.6.2
       Simple Custom CSS and JS: by SilkyPress.com – 3.37
       Elementor Pro: by Elementor.com – 3.2.1
       Elementor: by Elementor.com – 3.4.8
       Unlimited Elements for Elementor: by Unlimited Elements – 1.4.83
       USPS Simple Shipping for Woocommerce: by dangoodman – 1.5.7
       WooCommerce Stripe Gateway: by WooCommerce – 6.1.0
       WooCommerce Shipping & Tax: by WooCommerce – 1.25.21
       WooCommerce - ShipStation Integration: by WooCommerce – 4.1.48
       WooCommerce: by Automattic – 6.1.1
       CoDesigner: by Codexpert – 3.3.0
   
       ### Inactive Plugins (1) ###
   
       All-in-One WP Migration: by ServMask – 7.49
   
       ### Must Use Plugins (1) ###
   
       Elementor Safe Mode: by Elementor.com – 1.0.0
   
       ### Settings ###
   
       API Enabled: –
       Force SSL: –
       Currency: USD ($)
       Currency Position: left
       Thousand Separator: ,
       Decimal Separator: .
       Number of Decimals: 2
       Taxonomies: Product Types: external (external)
       grouped (grouped)
       simple (simple)
       variable (variable)
   
       Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
       exclude-from-search (exclude-from-search)
       featured (featured)
       outofstock (outofstock)
       rated-1 (rated-1)
       rated-2 (rated-2)
       rated-3 (rated-3)
       rated-4 (rated-4)
       rated-5 (rated-5)
   
       Connected to WooCommerce.com: –
   
       ### WC Pages ###
   
       Shop base: #439 - /shop/
       Cart: ❌ Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
       Checkout: #441 - /checkout/
       My account: #442 - /my-account/
       Terms and conditions: ❌ Page not set
   
       ### Theme ###
   
       Name: Hello Elementor
       Version: 2.4.1 (update to version 2.5.0 is available)
       Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
       Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
       WooCommerce Support: ✔
   
       ### Templates ###
   
       Overrides: –
   
       ### Action Scheduler ###
   
       Complete: 55
       Oldest: 2022-01-03 16:30:56 +0000
       Newest: 2022-01-31 17:56:03 +0000
   
       ### Status report information ###
   
       Generated at: 2022-01-31 15:12:40 -05:00
       ```
   

Viewing 4 replies - 1 through 4 (of 4 total)