nairpradeep

So what do you think, since its using WooCommerce template?

Is there any other place from where WooCommerce could be triggering this email?

Hello,

Thank you for your prompt reply.

The system report is as follows:

### WordPress Environment ###

Home URL: https://resparkle.com.au
Site URL: https://resparkle.com.au
WC Version: 3.5.7
Log Directory Writable: ✔
WP Version: 5.2.4
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_AU
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.0.33 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.66.0
OpenSSL/1.0.2t

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.0.38-MariaDB
Max Upload Size: 8 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 3.5.7
WC Database Prefix: wp_
MaxMind GeoIP Database: ✔
Total Database Size: 120.68MB
Database Data Size: 92.63MB
Database Index Size: 28.05MB
wp_woocommerce_sessions: Data: 2.02MB + Index: 0.05MB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.05MB
wp_woocommerce_order_items: Data: 1.52MB + Index: 0.20MB
wp_woocommerce_order_itemmeta: Data: 5.52MB + Index: 4.03MB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB
wp_commentmeta: Data: 0.05MB + Index: 0.03MB
wp_comments: Data: 1.52MB + Index: 1.00MB
wp_duplicator_pro_entities: Data: 0.01MB + Index: 0.00MB
wp_duplicator_pro_packages: Data: 0.00MB + Index: 0.00MB
wp_eum_logs: Data: 0.00MB + Index: 0.00MB
wp_failed_jobs: Data: 0.00MB + Index: 0.00MB
wp_links: Data: 0.02MB + Index: 0.02MB
wp_mailchimp_carts: Data: 0.17MB + Index: 0.01MB
wp_mc4wp_log: Data: 0.17MB + Index: 0.01MB
wp_options: Data: 6.45MB + Index: 0.14MB
wp_osapi_last_modified: Data: 0.00MB + Index: 0.00MB
wp_pmxi_files: Data: 0.02MB + Index: 0.00MB
wp_pmxi_history: Data: 0.02MB + Index: 0.00MB
wp_pmxi_images: Data: 0.08MB + Index: 0.00MB
wp_pmxi_imports: Data: 0.03MB + Index: 0.00MB
wp_pmxi_posts: Data: 0.02MB + Index: 0.03MB
wp_pmxi_templates: Data: 0.02MB + Index: 0.00MB
wp_postmeta: Data: 17.55MB + Index: 8.03MB
wp_posts: Data: 2.52MB + Index: 0.59MB
wp_pps_countries: Data: 0.01MB + Index: 0.00MB
wp_pps_popup: Data: 0.61MB + Index: 0.00MB
wp_pps_popup_show_categories: Data: 0.00MB + Index: 0.00MB
wp_queue: Data: 0.09MB + Index: 0.00MB
wp_redirection_404: Data: 0.32MB + Index: 0.15MB
wp_redirection_groups: Data: 0.00MB + Index: 0.00MB
wp_redirection_items: Data: 0.00MB + Index: 0.02MB
wp_redirection_logs: Data: 0.00MB + Index: 0.00MB
wp_revslider_css: Data: 0.13MB + Index: 0.00MB
wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB
wp_revslider_navigations: Data: 0.03MB + Index: 0.00MB
wp_revslider_sliders: Data: 0.08MB + Index: 0.00MB
wp_revslider_slides: Data: 1.52MB + Index: 0.00MB
wp_revslider_static_slides: Data: 0.02MB + Index: 0.00MB
wp_rsgiftvoucher: Data: 0.02MB + Index: 0.00MB
wp_rspointexpiry: Data: 1.52MB + Index: 0.00MB
wp_rsrecordpoints: Data: 2.52MB + Index: 0.00MB
wp_rs_expiredpoints_email: Data: 0.02MB + Index: 0.00MB
wp_rs_templates_email: Data: 0.02MB + Index: 0.00MB
wp_smush_dir_images: Data: 0.00MB + Index: 0.00MB
wp_store_wpress: Data: 0.00MB + Index: 0.00MB
wp_store_wpress_category: Data: 0.00MB + Index: 0.00MB
wp_sumo_reward_encashing_submitted_data: Data: 0.02MB + Index: 0.00MB
wp_sumo_reward_send_point_submitted_data: Data: 0.02MB + Index: 0.00MB
wp_termmeta: Data: 0.02MB + Index: 0.03MB
wp_terms: Data: 0.06MB + Index: 0.03MB
wp_term_relationships: Data: 0.08MB + Index: 0.06MB
wp_term_taxonomy: Data: 0.06MB + Index: 0.03MB
wp_tm_taskmeta: Data: 0.00MB + Index: 0.00MB
wp_tm_tasks: Data: 0.00MB + Index: 0.00MB
wp_usermeta: Data: 7.52MB + Index: 6.03MB
wp_users: Data: 0.51MB + Index: 0.52MB
wp_users2: Data: 0.02MB + Index: 0.05MB
wp_wcpdf_invoice_number: Data: 0.00MB + Index: 0.00MB
wp_wcs_payment_retries: Data: 0.00MB + Index: 0.00MB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB
wp_wfblockediplog: Data: 0.04MB + Index: 0.03MB
wp_wfblocks7: Data: 0.00MB + Index: 0.00MB
wp_wfconfig: Data: 2.40MB + Index: 0.01MB
wp_wfcrawlers: Data: 0.00MB + Index: 0.00MB
wp_wffilechanges: Data: 0.00MB + Index: 0.00MB
wp_wffilemods: Data: 22.80MB + Index: 4.52MB
wp_wfhits: Data: 0.71MB + Index: 0.13MB
wp_wfhoover: Data: 0.00MB + Index: 0.00MB
wp_wfissues: Data: 0.03MB + Index: 0.01MB
wp_wfknownfilelist: Data: 12.19MB + Index: 1.41MB
wp_wflivetraffichuman: Data: 0.00MB + Index: 0.01MB
wp_wflocs: Data: 0.01MB + Index: 0.00MB
wp_wflogins: Data: 0.16MB + Index: 0.03MB
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB
wp_wfnotifications: Data: 0.00MB + Index: 0.00MB
wp_wfpendingissues: Data: 0.00MB + Index: 0.01MB
wp_wfreversecache: Data: 0.00MB + Index: 0.00MB
wp_wfsnipcache: Data: 0.00MB + Index: 0.00MB
wp_wfstatus: Data: 0.84MB + Index: 0.33MB
wp_wftrafficrates: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_bundled_itemmeta: Data: 0.06MB + Index: 0.03MB
wp_woocommerce_bundled_items: Data: 0.02MB + Index: 0.03MB
wp_wpfm_backup: Data: 0.00MB + Index: 0.00MB
wp_wpie_export_log: Data: 0.02MB + Index: 0.00MB
wp_yoast_seo_links: Data: 0.02MB + Index: 0.01MB
wp_yoast_seo_meta: Data: 0.08MB + Index: 0.07MB

### Post Type Counts ###

acf: 2
acf-field: 8
acf-field-group: 5
afterpay_quote: 1
attachment: 1351
custom_css: 1
mc4wp-form: 1
nav_menu_item: 88
oembed_cache: 1
page: 23
portfolio-item: 29
post: 92
product: 54
revision: 13
scheduled-action: 637
shop_coupon: 398
shop_order: 1670
shop_order_refund: 7
shop_subscription: 117
team-member: 6
testimonials: 3
wc_product_tab: 1
wpcf7_contact_form: 4
wpchatbot_bot: 1
ywtm_tab: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (40) ###

Advanced Custom Fields PRO: by Elliot Condon – 5.7.2
Afterpay Gateway for WooCommerce: by Afterpay – 2.1.1
Classic Editor: by WordPress Contributors – 1.5
Contact Form 7: by Takayuki Miyoshi – 5.1.4
Duplicate Post: by Enrico Battocchi – 3.2.3
Elated Core: by Elated Themes – 1.0.2
WPBakery Page Builder: by Michael M - WPBakery.com – 5.5.2
Mailchimp for WooCommerce: by Mailchimp – 2.2.4
MC4WP: Mailchimp for WordPress: by ibericode – 4.6.1
MC4WP: Mailchimp User Sync: by ibericode – 1.8.1
MC4WP: Premium features: by ibericode – 4.6.1
PixelYourSite: by PixelYourSite – 7.1.2
Product Catalog Feed by PixelYourSite: by PixelYourSite – 1.0.5 – Not tested with the active version of WooCommerce
Really Simple SSL: by Rogier Lankhorst
Mark Wolters – 3.2.6

Redirection: by John Godley – 4.4.2
Slider Revolution: by ThemePunch – 5.4.7.4
SUMO Reward Points: by Fantastic Plugins – 21.2 – Not tested with the active version of WooCommerce
Simple Custom Post Order: by Colorlib – 2.4.6
Velvet Blues Update URLs: by VelvetBlues.com – 3.2.9
WC Hide Shipping Methods: by Rynaldo Stoltz – 1.3
WC Password Strength Settings: by Daniel Santoro – 2.1.0
Product Customer List for WooCommerce: by Kokomo – 2.9.0
WooCommerce Product Feed: by WebAppick – 3.1.36
WooCommerce PayPal Checkout Gateway: by WooCommerce – 1.6.17
WooCommerce Pin Payments Gateway: by Tyson Armstrong – 1.7.6 – 1.8.3 is available – Not tested with the active version of WooCommerce
WooCommerce Google Analytics Integration: by WooCommerce – 1.4.14
OneSaas Connect: by OneSaas – 3.0.0.2 – Not tested with the active version of WooCommerce
WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.3.4
WooCommerce Product Bundles: by SomewhereWarm – 5.4.3 – 5.13.3 is available – Not tested with the active version of WooCommerce
WooCommerce Subscriptions: by Prospress Inc. – 2.5.3 – 2.6.3 is available
WooCommerce: by Automattic – 3.5.7 – 3.7.1 is available
Wordfence Security: by Wordfence – 7.4.0
Yoast SEO: by Team Yoast – 12.3
Asset CleanUp: Page Speed Booster: by Gabriel Livan – 1.3.4.5
WP File Manager: by mndpsingh287 – 5.4
WP Mail SMTP: by WPForms – 1.6.2
WP Rocket | YouTube Preview Image Resolution: by WP Rocket Support Team –
WP Rocket: by WP Media – 3.3.6
Smush: by WPMU DEV – 3.2.4
YITH WooCommerce Tab Manager Premium: by YITH – 1.2.14

### Settings ###

API Enabled: ✔
Force SSL: –
Currency: AUD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: bundle (bundle)
external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

### WC Pages ###

Shop base: #6 - /shop/
Cart: #7 - /cart/
Checkout: #8 - /checkout/
My account: #9 - /my-account/
Terms and conditions: ❌ Page not set

### Theme ###

Name: Satine Child
Version: 1.0.3
Author URL: http://themeforest.net/user/elated-themes
Child Theme: ✔
Parent Theme Name: Satine
Parent Theme Version: 1.2
Parent Theme Author URL: http://themeforest.net/user/elated-themes
WooCommerce Support: ✔

### Templates ###

Archive Template: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

Overrides: satine/woocommerce/cart/cart-empty.php version 3.1.0 is out of date. The core version is 3.5.0
satine/woocommerce/cart/cart-item-data.php
satine/woocommerce/cart/cart-shipping.php version 3.2.0 is out of date. The core version is 3.5.0
satine/woocommerce/cart/cart-totals.php
satine/woocommerce/cart/cart.php version 3.4.0 is out of date. The core version is 3.5.0
satine/woocommerce/cart/cross-sells.php
satine/woocommerce/cart/mini-cart.php version 3.3.0 is out of date. The core version is 3.5.0
satine/woocommerce/cart/proceed-to-checkout-button.php
satine/woocommerce/cart/shipping-calculator.php version 3.4.0 is out of date. The core version is 3.5.0
satine/woocommerce/content-product.php
satine-child/woocommerce/emails/customer-new-account.php version 1.6.4 is out of date. The core version is 3.5.2
satine-child/woocommerce/emails/email-header.php
satine-child/woocommerce/emails/plain/customer-new-account.php version 2.0.0 is out of date. The core version is 3.5.2
satine/woocommerce/global/quantity-input.php
satine/woocommerce/myaccount/dashboard.php
satine/woocommerce/myaccount/downloads.php
satine/woocommerce/myaccount/form-add-payment-method.php
satine/woocommerce/myaccount/form-edit-account.php version 3.4.0 is out of date. The core version is 3.5.0
satine/woocommerce/myaccount/form-edit-address.php
satine/woocommerce/myaccount/form-login.php version 3.4.0 is out of date. The core version is 3.5.0
satine/woocommerce/myaccount/form-lost-password.php version 3.4.0 is out of date. The core version is 3.5.2
satine/woocommerce/myaccount/form-reset-password.php version 3.4.0 is out of date. The core version is 3.5.5
satine/woocommerce/myaccount/lost-password-confirmation.php version 2.6.0 is out of date. The core version is 3.5.2
satine/woocommerce/myaccount/my-account.php version 2.6.0 is out of date. The core version is 3.5.0
satine/woocommerce/myaccount/my-address.php
satine/woocommerce/myaccount/my-downloads.php
satine/woocommerce/myaccount/my-orders.php
satine/woocommerce/myaccount/navigation.php
satine/woocommerce/myaccount/orders.php
satine/woocommerce/myaccount/payment-methods.php
satine/woocommerce/myaccount/view-order.php
satine/woocommerce/product-searchform.php
satine/woocommerce/single-product/tabs/additional-information.php
satine/woocommerce/single-product/tabs/description.php
satine/woocommerce/single-product/tabs/tabs.php

Outdated Templates: ❌
					
					
						Learn how to update

### Subscriptions ###

WCS_DEBUG: ✔ No
Subscriptions Mode: ✔ Live
Subscriptions Live URL: https://resparkle.com.au
Subscription Statuses: wc-active: 79
wc-pending-cancel: 6
wc-pending: 2
wc-on-hold: 2
wc-cancelled: 28

WooCommerce Account Connected: ✔ Yes
Active Product Key: ❌ No
Custom Retry Rules: ✔ No
Custom Retry Rule Class: ✔ No
Custom Raw Retry Rule: ✔ No
Custom Retry Rule: ✔ No
Retries Migration Status: ✔ Completed
Report Cache Enabled: ✔ Yes
Cache Update Failures: ✔ 0 failure

### Store Setup ###

Country / State: Australia — Victoria

### Subscriptions by Payment Gateway ###

PayPal: wc-active: 45
wc-cancelled: 17
wc-pending: 2
wc-pending-cancel: 4

Pin Payments: wc-active: 34
wc-cancelled: 11
wc-on-hold: 2
wc-pending-cancel: 2

### Payment Gateway Support ###

PayPal: products
refunds

PayPal Reference Transactions Enabled: ✔ Yes
Pin Payments: subscriptions
default_credit_card_form
products
subscription_cancellation
subscription_reactivation
subscription_suspension
subscription_date_changes
subscription_amount_changes
subscription_payment_method_change
subscription_payment_method_change_customer
subscription_payment_method_change_admin
multiple_subscriptions
refunds

Afterpay: products
refunds

### Action Scheduler ###

Complete: 457
Oldest: 2019-10-05 20:27:42 +0000
Newest: 2019-11-05 12:31:06 +0000

Pending: 85
Oldest: 2019-11-08 09:38:56 +0000
Newest: 2020-03-05 09:06:54 +0000

Canceled: 95
Oldest: 2019-10-17 18:12:57 +0000
Newest: 2020-03-01 12:22:19 +0000

In-progress: 0
Oldest: –
Newest: –

Failed: 0
Oldest: –
Newest: –