Title: MyParcel Support's Replies | WordPress.org --- # MyParcel Support [ ](https://wordpress.org/support/users/myparcelsupport/) * [Profile](https://wordpress.org/support/users/myparcelsupport/) * [Topics Started](https://wordpress.org/support/users/myparcelsupport/topics/) * [Replies Created](https://wordpress.org/support/users/myparcelsupport/replies/) * [Reviews Written](https://wordpress.org/support/users/myparcelsupport/reviews/) * [Topics Replied To](https://wordpress.org/support/users/myparcelsupport/replied-to/) * [Engagements](https://wordpress.org/support/users/myparcelsupport/engagements/) * [Favorites](https://wordpress.org/support/users/myparcelsupport/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 101 total) 1 [2](https://wordpress.org/support/users/myparcelsupport/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/myparcelsupport/replies/page/3/?output_format=md)… [5](https://wordpress.org/support/users/myparcelsupport/replies/page/5/?output_format=md) [6](https://wordpress.org/support/users/myparcelsupport/replies/page/6/?output_format=md) [7](https://wordpress.org/support/users/myparcelsupport/replies/page/7/?output_format=md) [→](https://wordpress.org/support/users/myparcelsupport/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MyParcel] Problem with ‘Use separate address fields’ setting in v5.0.0](https://wordpress.org/support/topic/problem-with-use-separate-address-fields-setting-in-v5-0-0/) * Plugin Author [MyParcel Support](https://wordpress.org/support/users/myparcelsupport/) * (@myparcelsupport) * [1 year, 6 months ago](https://wordpress.org/support/topic/problem-with-use-separate-address-fields-setting-in-v5-0-0/#post-18346047) * This is currently a well known ongoing issue. We are working on a permanent solution, for now you can check our github where we will post every update. the temporary solution is to turn off the separate adress fields. This will also restore the function for the pickup locations (If you have this function turned on) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MyParcel] MyParcel plugin V5.x.x](https://wordpress.org/support/topic/myparcel-plugin-v5-x-x/) * Plugin Author [MyParcel Support](https://wordpress.org/support/users/myparcelsupport/) * (@myparcelsupport) * [1 year, 7 months ago](https://wordpress.org/support/topic/myparcel-plugin-v5-x-x/#post-18277255) * This is because the changes made in V5 are quite big, and we dont want to hurry customers with the changes. Im sorry that its not in the store yet! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MyParcel] MyParcel plugin V5.x.x](https://wordpress.org/support/topic/myparcel-plugin-v5-x-x/) * Plugin Author [MyParcel Support](https://wordpress.org/support/users/myparcelsupport/) * (@myparcelsupport) * [1 year, 7 months ago](https://wordpress.org/support/topic/myparcel-plugin-v5-x-x/#post-18276425) * Hello Martje, We currently dont have a date to add these to the plugin store. As soon as we know when this will happen, we can inform you! * With kind regards, * Maikel van Bekkum * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MyParcel] HPOS](https://wordpress.org/support/topic/hpos-37/) * Plugin Author [MyParcel Support](https://wordpress.org/support/users/myparcelsupport/) * (@myparcelsupport) * [1 year, 8 months ago](https://wordpress.org/support/topic/hpos-37/#post-18242796) * Good day, * The stable release that supports HPOS is now available on our GitHub. It’s out of beta and fully ready for use. * The reason we haven’t added it to the WooCommerce store yet is that it represents a significant change, and we didn’t want to burden customers with unexpected updates during the busy season. * You can find the latest GitHub release here: [https://github.com/myparcelnl/woocommerce/releases/tag/v5.2.0](https://github.com/myparcelnl/woocommerce/releases/tag/v5.2.0). * I hope this provides you with all the information you need! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MyParcel] Site when plugin is active](https://wordpress.org/support/topic/site-when-plugin-is-active/) * Plugin Author [MyParcel Support](https://wordpress.org/support/users/myparcelsupport/) * (@myparcelsupport) * [1 year, 9 months ago](https://wordpress.org/support/topic/site-when-plugin-is-active/#post-18198260) * Hi [@binenbaum](https://wordpress.org/support/users/binenbaum/), We are looking into whats going wrong for now we would like to advice you to rollback the version to 4.24.1. Until we upload the hotfix. * With warm regards, * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MyParcel] Add custom fields to label](https://wordpress.org/support/topic/add-custom-fields-to-label/) * Plugin Author [MyParcel Support](https://wordpress.org/support/users/myparcelsupport/) * (@myparcelsupport) * [1 year, 10 months ago](https://wordpress.org/support/topic/add-custom-fields-to-label/#post-18153911) * Hello Kees, Thank you for reaching out. It depends which version of the MyParcel plugin you are currently using. The latest version 5 has the option.You can always get in touch via MyParcel IT support and we can help you out MyParcel IT Support * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[MyParcel] Wat een slechte support…..](https://wordpress.org/support/topic/wat-een-slechte-support/) * Plugin Author [MyParcel Support](https://wordpress.org/support/users/myparcelsupport/) * (@myparcelsupport) * [1 year, 10 months ago](https://wordpress.org/support/topic/wat-een-slechte-support/#post-18146109) * Goedemiddag Niels, * Wat vervelend om te horen dat je niet bent teruggebeld. Om je verder te kunnen helpen, zou je een mail naar [support@myparcel.nl](https://wordpress.org/support/users/myparcelsupport/replies/support@myparcel.nl?output_format=md) willen sturen? Dan kunnen we contact met je opnemen en samen het probleem tackelen. * Graag hoor ik het nog! * Met hartelijke groet, * Support * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MyParcel] Version 5.0.0 issues](https://wordpress.org/support/topic/version-5-0-0-issues/) * Plugin Author [MyParcel Support](https://wordpress.org/support/users/myparcelsupport/) * (@myparcelsupport) * [1 year, 10 months ago](https://wordpress.org/support/topic/version-5-0-0-issues/#post-18146085) * Hi [@yuluma](https://wordpress.org/support/users/yuluma/) * Om je te helpen met de PostNL afhaallocaties denken we dat dit komt, doordat de straatnaam niet is ingevuld. Maar om je verder te helpen/troubleshooten zou je eventueel contact kunnen opnemen met [support@myparcel.nl](https://wordpress.org/support/users/myparcelsupport/replies/support@myparcel.nl?output_format=md) met hierin een verzoek, dan zouden we eventueel kunnen meekijken via de backend. * Dan omtrent de Duitse vertalingen, je zou kunnen proberen om de admin taal te veranderen naar Engels om de plugin wel te kunnen gebruiken. Momenteel ondersteunen we Duitse vertalingen nog niet, hier zijn we echter wel mee bezig. * Met hartelijke groet, * Support * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MyParcel] Nog niet compatible met High Performance order storage](https://wordpress.org/support/topic/nog-niet-compatible-met-high-performance-order-storage/) * Plugin Author [MyParcel Support](https://wordpress.org/support/users/myparcelsupport/) * (@myparcelsupport) * [1 year, 10 months ago](https://wordpress.org/support/topic/nog-niet-compatible-met-high-performance-order-storage/#post-18134489) * Goedemiddag [@buildpressio](https://wordpress.org/support/users/buildpressio/), Wij hebben vorige week de 5.0.0 versie uit Beta gehaald. * Deze staat enkel nog niet tussen de WordPress plugins, Maar werkt wel met de HPOS modus. * Hieronder de link voor de Github pagina om de nieuwe versie te downloaden: [https://github.com/myparcelnl/woocommerce//releases/](https://github.com/myparcelnl/woocommerce//releases/) * De reden dat het momenteel nog niet op de WordPress plugin pagina is geupdate is omdat we de klanten nog niet willen forceren in de drukken periode aanpassingen te moeten maken aan hun versie. * Ik hoop je zo voldoende informatie te hebben gegeven. Met hartelijke groet, Maikel! - This reply was modified 1 year, 10 months ago by [MyParcel Support](https://wordpress.org/support/users/myparcelsupport/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MyParcel] HPOS](https://wordpress.org/support/topic/hpos-28/) * Plugin Author [MyParcel Support](https://wordpress.org/support/users/myparcelsupport/) * (@myparcelsupport) * [1 year, 10 months ago](https://wordpress.org/support/topic/hpos-28/#post-18122718) * Goedemiddag [@elvagabundo](https://wordpress.org/support/users/elvagabundo/), Wij hebben vorige week de 5.0.0 versie uit Beta gehaald. Deze staat enkel nog niet tussen de WordPress plugins. * Hieronder de link voor de Github pagina om de nieuwe versie te downloaden: [https://github.com/myparcelnl/woocommerce//releases/](https://github.com/myparcelnl/woocommerce//releases/) * De reden dat het momenteel nog niet op de WordPress plugin pagina is geupdate is omdat we de klanten nog niet willen forceren in de drukken periode aanpassingen te moeten maken aan hun versie. * Ik hoop je zo voldoende informatie te hebben gegeven. Met hartelijke groet, Maikel! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MyParcel] Undefined array errors](https://wordpress.org/support/topic/undefined-array-errors-2/) * Plugin Author [MyParcel Support](https://wordpress.org/support/users/myparcelsupport/) * (@myparcelsupport) * [1 year, 11 months ago](https://wordpress.org/support/topic/undefined-array-errors-2/#post-18057535) * Hallo Dave, * Excuses voor de late reactie. Welke versie van de plugin is geinstalleerd? In 4.24.1 is een fix ontwikkelt. Stuur anders een email naar [support@myparcel.nl](https://wordpress.org/support/users/myparcelsupport/replies/support@myparcel.nl?output_format=md) Groet,Barry | MyParcel IT support * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MyParcel] Myparcel 4.23 incompatible met Woocommerce](https://wordpress.org/support/topic/myparcel-4-23-incompatible-met-woocommerce/) * Plugin Author [MyParcel Support](https://wordpress.org/support/users/myparcelsupport/) * (@myparcelsupport) * [1 year, 11 months ago](https://wordpress.org/support/topic/myparcel-4-23-incompatible-met-woocommerce/#post-18054286) * Goedemiddag, [@jojoba007](https://wordpress.org/support/users/jojoba007/) De HPOS instelling wordt in de plugin versie 4.xx inderdaad niet ondersteund. Dit zal worden ondersteund in versie 5.Eventueel kan je contact opnemen via [support@myparcel.nl](https://wordpress.org/support/users/myparcelsupport/replies/support@myparcel.nl?output_format=md) Groet,BarryIT Support | MyParcel * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MyParcel] bezorgopties mobile](https://wordpress.org/support/topic/bezorgopties-mobile/) * Plugin Author [MyParcel Support](https://wordpress.org/support/users/myparcelsupport/) * (@myparcelsupport) * [2 years ago](https://wordpress.org/support/topic/bezorgopties-mobile/#post-17968491) * Goedemorgen, * Wij hebben het zojuist aan onze kant nagekeken. Het lijkt echter in onze testomgeving allemaal juist te werken. Zou je voor mij een ander thema kunnen proberen om te zien of dit werkt? * Wij horen graag of dit werkt! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MyParcel] pakket type export](https://wordpress.org/support/topic/pakket-type-export/) * Plugin Author [MyParcel Support](https://wordpress.org/support/users/myparcelsupport/) * (@myparcelsupport) * [2 years, 1 month ago](https://wordpress.org/support/topic/pakket-type-export/#post-17916548) * Goedemiddag, Dat is inderdaad niet de bedoeling. * Graag contact opnemen met [support@myparcel.nl](https://wordpress.org/support/users/myparcelsupport/replies/support@myparcel.nl?output_format=md) dan onderzoeken we het nader. GroetBarry MyParcel | IT Support * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MyParcel] Myparcel 4.23 incompatible met Woocommerce](https://wordpress.org/support/topic/myparcel-4-23-incompatible-met-woocommerce/) * Plugin Author [MyParcel Support](https://wordpress.org/support/users/myparcelsupport/) * (@myparcelsupport) * [2 years, 1 month ago](https://wordpress.org/support/topic/myparcel-4-23-incompatible-met-woocommerce/#post-17905444) * Goedemiddag Anne, Excuses, voor deze verlate reactie. Het handmatig invoeren en opslaan zou in principe moeten werken. Is het mogelijk een emailbericht te sturen naar [support@myparcel.nl](https://wordpress.org/support/users/myparcelsupport/replies/support@myparcel.nl?output_format=md) Groet en een fijne dag,BarryMyParcel | IT Support Viewing 15 replies - 1 through 15 (of 101 total) 1 [2](https://wordpress.org/support/users/myparcelsupport/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/myparcelsupport/replies/page/3/?output_format=md)… [5](https://wordpress.org/support/users/myparcelsupport/replies/page/5/?output_format=md) [6](https://wordpress.org/support/users/myparcelsupport/replies/page/6/?output_format=md) [7](https://wordpress.org/support/users/myparcelsupport/replies/page/7/?output_format=md) [→](https://wordpress.org/support/users/myparcelsupport/replies/page/2/?output_format=md)