mykilos's Replies | WordPress.org

Hi,
Thx for the reply Nastia.
Unfortunately I am not a developer and not familiar with editing on this level. I would kindly ask you to inform when this issue would be solved by the dev. team and be available on the next update for hustle!

Best regards

Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Sofort: Order marked as ‘Paid’ although sofort payment did’nt go through

Thread Starter mykilos

(@mykilos)

4 years, 3 months ago

Dear Aashik,

I have opened a support ticket with Woo-commerce. Hopefully they could solve this.

Thanks.

Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Sofort: Order marked as ‘Paid’ although sofort payment did’nt go through

Thread Starter mykilos

(@mykilos)

4 years, 4 months ago

Yes the payment could not be made otherwise since we only use Stripe extensions for our p. methods.

Would like to remind that the problem is not with successful payment via Sofort rather transactions which are being failed for example due to a bad connection or a false user behaviour like wrong bank details etc… In the latter cases we cant really tell if the transaction failed because it is not being recognised accordingly by the plugin.

A new test order is problematic since I don’t know how to reproduce a failed transaction.

Would it help if I gain you an admin. access?

Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Sofort: Order marked as ‘Paid’ although sofort payment did’nt go through

Thread Starter mykilos

(@mykilos)

4 years, 4 months ago

Order screen shot: https://snipboard.io/BU8I1D.jpg

System Status:


### WordPress Environment ###

WordPress address (URL): https://www.mykilos.com
Site address (URL): https://www.mykilos.com
WC Version: 3.8.1
REST API Version: ✔ 1.0.2
Log Directory Writable: ✔
WP Version: 5.3.1
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.1.33 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
PHP Post Max Size: 128 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.61.1
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.7.25-28-log
Max Upload Size: 128 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 3.8.1
WC Database Prefix: kqrDelKo
Total Database Size: 106.82MB
Database Data Size: 83.85MB
Database Index Size: 22.97MB
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kqrDelKowoocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
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kqrDelKoicl_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
kqrDelKolinks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
kqrDelKomailchimp_carts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
kqrDelKomailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kqrDelKoms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kqrDelKonextend2_image_storage: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
kqrDelKonextend2_section_storage: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
kqrDelKonextend2_smartslider3_generators: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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kqrDelKoredirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
kqrDelKoredirection_logs: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
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kqrDelKowc_product_meta_lookup: Data: 0.03MB + Index: 0.06MB + Engine MyISAM
kqrDelKowc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kqrDelKowc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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kqrDelKowoocommerce_gzd_dhl_labels: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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kqrDelKowoocommerce_gzd_shipments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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kqrDelKowoocommerce_gzd_shipment_items: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
kqrDelKowoocommerce_gzd_shipping_provider: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kqrDelKowoocommerce_gzd_shipping_providermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kqrDelKowpmf_s3_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kqrDelKoyoast_seo_links: Data: 0.03MB + Index: 0.01MB + Engine MyISAM
kqrDelKoyoast_seo_meta: Data: 0.09MB + Index: 0.09MB + Engine MyISAM
kqr_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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kqr_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kqr_options: Data: 1.52MB + Index: 0.02MB + Engine InnoDB
kqr_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kqr_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
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kqr_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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kqr_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (50) ###

WPML Multilingual CMS: by OnTheGoSystems – 4.3.4
Yoast SEO Multilingual: by OnTheGoSystems – 1.0.3
Advanced Custom Fields Multilingual: by OnTheGoSystems – 1.5.0
Advanced Custom Fields PRO: by Elliot Condon – 5.8.7
Ajax Load More: by Darren Cooney – 5.1.7.1
Ajax Search Pro: by Ernest Marcinko – 4.17.1
Autoptimize: by Frank Goossens (futtta) – 2.5.1
WooCommerce Product Feed Manager: by RexTheme – 5.8
Contact Form 7 Google Analytics Integration: by Andrew Minion – 1.8.7
Change Quantity on Checkout for WooCommerce: by Bhavik Kiri – 1.0 – Not tested with the active version of WooCommerce
Contact Form 7 Multilingual: by OnTheGoSystems – 1.0.1
Contact Form 7: by Takayuki Miyoshi – 5.1.6
Duplicate Page: by mndpsingh287 – 4.0
WooCommerce Login/Signup Popup Premium: by XootiX – 2.4 – Not tested with the active version of WooCommerce
Easy Table of Contents: by Steven A. Zahm – 1.7
Insert Headers and Footers: by WPBeginner – 1.4.4
Kadence WooCommerce Email Designer: by Kadence WP – 1.3.7
Mailchimp for WooCommerce: by Mailchimp – 2.3 – Not tested with the active version of WooCommerce
PixelYourSite: by PixelYourSite – 7.1.4
Redirection: by John Godley – 4.5.1
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.2
Woocommerce Shipping Calculator On Product Page: by Magerips – 1.8 – Not tested with the active version of WooCommerce
SG Optimizer: by SiteGround – 5.3.9
Shortcode in Menus: by Gagan Deep Singh – 3.5
Simple History: by Pär Thernström – 2.33
Social Login for WooCommerce: by XootiX – 1.0 – Not tested with the active version of WooCommerce
GDPR Cookie Consent: by WebToffee – 2.2.3
WooCommerce Weight Based Shipping: by weightbasedshipping.com – 5.3.2.2
WooCommerce Bulk Editor: by realmag777 – 1.0.5.1
Product Gallery Slider for Woocommerce: by codeixer – 2.0.3 – Not tested with the active version of WooCommerce
WooCommerce Address Validation: by SkyVerge – 2.6.1
WooCommerce PayPal Checkout Gateway: by WooCommerce – 1.6.18
WooCommerce Stripe Gateway: by WooCommerce – 4.3.1
Germanized for WooCommerce: by Vendidero – 3.0.8
WooCommerce Google Ads Conversion Tracking: by Wolf+Bär Agency – 1.5.5 – Not tested with the active version of WooCommerce
WooCommerce Google Analytics Integration: by WooCommerce – 1.4.15
WooCommerce Multilingual: by OnTheGoSystems – 4.7.5
WooCommerce Services: by Automattic – 1.22.2
WooCommerce Side Cart Premium: by XootiX – 1.0.9 – Not tested with the active version of WooCommerce
WooCommerce: by Automattic – 3.8.1
Hustle: by WPMU DEV – 7.0.3
Yoast SEO: by Team Yoast – 12.7.1
WP Media folder: by Joomunited – 4.9.7
WP Rocket: by WP Media – 3.4.2.2
Smush: by WPMU DEV – 3.3.2
MailChimp for WordPress Multilingual: by OnTheGoSystems – 0.0.3
WPML Media: by OnTheGoSystems – 2.5.5
WPML String Translation: by OnTheGoSystems – 3.0.4
WPML Translation Management: by OnTheGoSystems – 2.9.2
YITH WooCommerce Request A Quote Premium: by YITH – 2.2.6

### Inactive Plugins (0) ###

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (1) ###

1&1 Product Subdomain: by 1&1 – 1.1.0

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔

### WC Pages ###

Shop base: #22 - /shop/
Cart: #23 - /cart/
Checkout: #24 - /checkout/
My account: #25 - /my-account/
Terms and conditions: #2337 - /de/agb/

### Theme ###

Name: MYKILOS
Version: 1.0
Author URL: https://www.sohocreativegroup.com/
Child Theme: ✔
Parent Theme Name: Storefront
Parent Theme Version: 2.5.3
Parent Theme Author URL: https://woocommerce.com/
WooCommerce Support: ✔

### Templates ###

Overrides: mykilos/archive-product.php
mykilos/woocommerce/checkout/form-billing.php
mykilos/woocommerce/checkout/form-shipping.php
mykilos/woocommerce/checkout/review-order.php version 3.3.0 is out of date. The core version is 3.8.0
mykilos/woocommerce/checkout/thankyou.php
mykilos/woocommerce/content-single-product.php
mykilos/woocommerce/emails/customer-processing-order.php
/home/customer/www/mykilos.com/public_html/wp-content/plugins/easy-login-woocommerce-premium//templates/xoo-el-wc-form-login.php version - is out of date. The core version is 3.6.0
mykilos/woocommerce/single-product/add-to-cart/variable.php
mykilos/taxonomy-product_cat.php

Outdated Templates: ❌
					
					
						Learn how to update

### Address Validation ###

Active Provider: Loqate
Configured: ✔
Validate international addresses: Yes
Debug Mode: No
Geocode Addresses: No
Classify Addresses: No
Force Customer to look-up address via Postcode: No

### Action Scheduler ###

Complete: 265
Oldest: 2019-11-20 11:26:19 +0000
Newest: 2019-12-17 12:53:44 +0000

Pending: 2
Oldest: 2019-12-20 02:03:14 +0000
Newest: 2019-12-20 02:03:14 +0000

Canceled: 4
Oldest: 2019-12-16 16:34:34 +0000
Newest: 2019-12-16 16:52:46 +0000

In-progress: 0
Oldest: –
Newest: –

Failed: 0
Oldest: –
Newest: –

Forum: Plugins
In reply to: [Hustle - Email Marketing, Lead Generation, Optins, Popups] GDPR Consent is not imported

Thread Starter mykilos

(@mykilos)

4 years, 5 months ago

Hi.

Would appreciate your help here. I am kind of stuck and can’t really use the plugin and proceed with promotions as long as I can’t register users with the GDPR.

i have contacted Mailchimp and they responded with the following:

”Hello Tal,

Thanks for reaching out, I hope you’ve been well. I’m happy to check this out with you and offer some guidance where possible. Being upfront, we’re not familiar with the Mailchimp for WordPress integration and do not offer support for it since it is third party. For the embedded form on your site, it’s likely the issue is related to the integration being used to embed the form in which case it would be best to reach out to their support team to see if they have any recommendations.

That said, I’ve gone to your site to test the form out and I see what you’re saying. When someone joins through our Embedded Form, we would expect the signup source to show as “Embedded Form.” When I join through the form on your site, however, the signup source is showing as “Added via API.” Here’s a screenshot of where I’m seeing that:
https://d.pr/i/9g6cVy

This means that even though you may be using the code for our embedded form, the integration you’re using is somehow intercepting the information in that form and routing it through itself and to our API. In the process of doing that, it is not correctly capturing the GDPR fields you have setup for your Audience. Because of that, all contacts who join through that form are marked as opting out of that GDPR field automatically.

To do some additional testing, I’ve generated the code for the Embedded Form for your Audience and then added it to jsbin.com which is a third party site that makes it easy to test code on a clean slate. Here’s a quick video from my testing:
https://d.pr/v/Q5ny2o

When I test using just our Embedded Form, it successfully adds me with a signup source of “Embedded Form” and it correctly includes the GPDR permission that I’ve accepted. Here’s a screenshot of that:
https://d.pr/i/82pYTL

We recommend reaching out to the developer of Mailchimp for WordPress to see if their integration supports our GDPR fields and troubleshooting with that developer to see why it’s not passing those fields over to us.

Regarding the popup form that you’re using, it’s possible that is a similar issue. If you can link me to it I’m happy to test that as well to see if we can offer guidance.”

There must be something wrong with the settings/connection between MC and Hustle.

Forum: Plugins
In reply to: [Hustle - Email Marketing, Lead Generation, Optins, Popups] GDPR Consent is not imported

Thread Starter mykilos

(@mykilos)

4 years, 5 months ago

Hi Adam,

Of course, the GDPR is enabled since a while now. The problem is still there.

Forum: Plugins
In reply to: [Hustle - Email Marketing, Lead Generation, Optins, Popups] GDPR Consent is not imported

Thread Starter mykilos

(@mykilos)

4 years, 5 months ago

It seems like Mailchimp imports the new subscribers by Hustle however they are all marked as ‘Opted-out’ from the GDPR although I have implemented it in the slide-in settings on Hustle.

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