Title: MxChat's Replies - page 4 | WordPress.org --- # MxChat [ ](https://wordpress.org/support/users/mxchat/) * [Profile](https://wordpress.org/support/users/mxchat/) * [Topics Started](https://wordpress.org/support/users/mxchat/topics/) * [Replies Created](https://wordpress.org/support/users/mxchat/replies/) * [Reviews Written](https://wordpress.org/support/users/mxchat/reviews/) * [Topics Replied To](https://wordpress.org/support/users/mxchat/replied-to/) * [Engagements](https://wordpress.org/support/users/mxchat/engagements/) * [Favorites](https://wordpress.org/support/users/mxchat/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 46 through 60 (of 61 total) [←](https://wordpress.org/support/users/mxchat/replies/page/3/?output_format=md) [1](https://wordpress.org/support/users/mxchat/replies/?output_format=md) [2](https://wordpress.org/support/users/mxchat/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/mxchat/replies/page/3/?output_format=md) 4 [5](https://wordpress.org/support/users/mxchat/replies/page/5/?output_format=md) [→](https://wordpress.org/support/users/mxchat/replies/page/5/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MxChat - AI Chatbot & Content Generation for WordPress] Live Chat](https://wordpress.org/support/topic/live-chat-31/) * Plugin Author [MxChat](https://wordpress.org/support/users/mxchat/) * (@mxchat) * [1 year, 10 months ago](https://wordpress.org/support/topic/live-chat-31/#post-18173319) * To answer your other question, live chat currently will require an openAI key, because the bot is built to be AI first and live chat can only be activated by going through AI intent. * I did think about the possibility of people wanting live chat only and will review this for the next update, but likely will not ready by Wednesday. * with current setup you could theoretically force it to only use live chat, but would still require openai key and credits. - This reply was modified 1 year, 10 months ago by [MxChat](https://wordpress.org/support/users/mxchat/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MxChat - AI Chatbot & Content Generation for WordPress] Live Chat](https://wordpress.org/support/topic/live-chat-31/) * Plugin Author [MxChat](https://wordpress.org/support/users/mxchat/) * (@mxchat) * [1 year, 10 months ago](https://wordpress.org/support/topic/live-chat-31/#post-18173307) * Howdy! You found that information very quickly. Yes, it’s true, live chat is coming to MxChat! You can see it on our [Roadmap page](https://mxchat.ai/roadmap/) with an expected release date of 12.4.24. I was gearing up for release and trying to have all the documentation ready to go and such before release as it does require some manual setup in slack. This will be a paid Pro feature, currently around $29.99 for lifetime license (with coupone). It will work directly into Slack. It’s almost ready to release at the moment. I need to do a few more bug testing and some clean up and it will be pushed live! * Once release I will also have demo videos of it and a video guide. - This reply was modified 1 year, 10 months ago by [MxChat](https://wordpress.org/support/users/mxchat/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MxChat - AI Chatbot & Content Generation for WordPress] Rate limiting](https://wordpress.org/support/topic/rate-limiting-12/) * Plugin Author [MxChat](https://wordpress.org/support/users/mxchat/) * (@mxchat) * [1 year, 10 months ago](https://wordpress.org/support/topic/rate-limiting-12/#post-18162522) * Hi Paul, * Currently, the rate limit is set to 24 hours for both logged-in and non-logged- in users. Soon, admins will have the ability to customize time periods for each group. * The specific limit depends on your business needs. For example, if your chatbot provides high-value services (e.g., analyzing PDFs, generating images) or you want to encourage sign ups, consider setting a low limit. * Some users set the limit to 5 for non-logged-in users and display a message like this after reaching the cap: * “You’ve reached your maximum free chats! Sign up now to [get premium access]( [https://example.com/access](https://example.com/access)) and enjoy unlimited chats with advanced features.” * This approach helps restrict access for unpaid or non-logged-in users while driving conversions effectively. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MxChat - AI Chatbot & Content Generation for WordPress] Issues with Open in new tab function](https://wordpress.org/support/topic/issues-with-open-in-new-tab-function/) * Plugin Author [MxChat](https://wordpress.org/support/users/mxchat/) * (@mxchat) * [1 year, 10 months ago](https://wordpress.org/support/topic/issues-with-open-in-new-tab-function/#post-18156718) * Howdy Paul, * Thanks for bringing this to our attention. An update has been released to fix this issue. Please update to 1.4.5 when you have the chance. I’ve tested on various websites with no issues. I’m going to close this support ticket, but feel free to let me know if it didn’t resolve after updating. Thanks,Maxwell * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[MxChat - AI Chatbot & Content Generation for WordPress] Really Great App](https://wordpress.org/support/topic/really-great-app-3/) * Plugin Author [MxChat](https://wordpress.org/support/users/mxchat/) * (@mxchat) * [1 year, 10 months ago](https://wordpress.org/support/topic/really-great-app-3/#post-18156717) * You’re awesome! Thanks for the review! * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[MxChat - AI Chatbot & Content Generation for WordPress] Easy to use and setup.](https://wordpress.org/support/topic/easy-to-use-and-setup-26/) * Plugin Author [MxChat](https://wordpress.org/support/users/mxchat/) * (@mxchat) * [1 year, 10 months ago](https://wordpress.org/support/topic/easy-to-use-and-setup-26/#post-18146194) * I’m glad you enjoy it! Thank you for the review! * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[MxChat - AI Chatbot & Content Generation for WordPress] Pretty good. Quick Support!](https://wordpress.org/support/topic/pretty-good-quick-support/) * Plugin Author [MxChat](https://wordpress.org/support/users/mxchat/) * (@mxchat) * [1 year, 10 months ago](https://wordpress.org/support/topic/pretty-good-quick-support/#post-18146189) * Hi, thanks for the review! Any and all feedback is much appreciated. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[MxChat - AI Chatbot & Content Generation for WordPress] Wonderful Chatbot and Support](https://wordpress.org/support/topic/wonderful-chatbot-and-support/) * Plugin Author [MxChat](https://wordpress.org/support/users/mxchat/) * (@mxchat) * [1 year, 11 months ago](https://wordpress.org/support/topic/wonderful-chatbot-and-support/#post-18121512) * Thank you so much for the kind words and taking the time to leave a review!! * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[MxChat - AI Chatbot & Content Generation for WordPress] Great plugin, great support](https://wordpress.org/support/topic/great-plugin-great-support-1935/) * Plugin Author [MxChat](https://wordpress.org/support/users/mxchat/) * (@mxchat) * [1 year, 11 months ago](https://wordpress.org/support/topic/great-plugin-great-support-1935/#post-18121510) * Thank you for the kind words Jurriaan! I appreciate you taking the time to leave a review and don’t hesitate to let me know if you ever need anything. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[MxChat - AI Chatbot & Content Generation for WordPress] Best AI Chatbot](https://wordpress.org/support/topic/best-ai-chatbot/) * Plugin Author [MxChat](https://wordpress.org/support/users/mxchat/) * (@mxchat) * [2 years ago](https://wordpress.org/support/topic/best-ai-chatbot/#post-18025962) * Thanks for the kind words [@samuelmayor](https://wordpress.org/support/users/samuelmayor/)! I appreciate you taking the time to review. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MxChat - AI Chatbot & Content Generation for WordPress] Customize messages](https://wordpress.org/support/topic/customize-messages-5/) * Plugin Author [MxChat](https://wordpress.org/support/users/mxchat/) * (@mxchat) * [2 years ago](https://wordpress.org/support/topic/customize-messages-5/#post-18025961) * Hi again [@samuelmayor](https://wordpress.org/support/users/samuelmayor/)! * Thanks for the suggestions. Before making this a widely available plugin I had clients ask for the same updates to the input copy “How can I assist”. Update 1.0.11 should be live now and contains both of your suggestions. You should be able to now easily change the copy within the input field and adjust all of the text in the privacy policy field with hyperlinking capability.Thanks again, * Maxwell * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MxChat - AI Chatbot & Content Generation for WordPress] Customize messages](https://wordpress.org/support/topic/customize-messages-5/) * Plugin Author [MxChat](https://wordpress.org/support/users/mxchat/) * (@mxchat) * [2 years ago](https://wordpress.org/support/topic/customize-messages-5/#post-18024587) * Hi [@samuelmayor](https://wordpress.org/support/users/samuelmayor/), Yes, this should be possible. I can update those messages to be customized like the other ones you’ve mentioned. That way you can easily change it to whatever language you would like. I’ll let you know once it’s updated. It might be a day or two! Thanks, * Maxwell * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MxChat - AI Chatbot & Content Generation for WordPress] links to open on the same tab](https://wordpress.org/support/topic/links-to-open-on-the-same-tab/) * Plugin Author [MxChat](https://wordpress.org/support/users/mxchat/) * (@mxchat) * [2 years ago](https://wordpress.org/support/topic/links-to-open-on-the-same-tab/#post-18023707) * Hi [@samuelmayor](https://wordpress.org/support/users/samuelmayor/) , * Thanks again for the suggestion. I was able to add this to the settings under the “chatbot” tab. Once you update MxChat to 1.0.10 you should see this option. * Feel free to open another support ticket if you have any other suggestions or questions. If you are enjoying MxChat, please consider leaving us a review! It only takes a second and helps us out tremendously. * Thanks again, * Maxwell - This reply was modified 2 years ago by [MxChat](https://wordpress.org/support/users/mxchat/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MxChat - AI Chatbot & Content Generation for WordPress] links to open on the same tab](https://wordpress.org/support/topic/links-to-open-on-the-same-tab/) * Plugin Author [MxChat](https://wordpress.org/support/users/mxchat/) * (@mxchat) * [2 years ago](https://wordpress.org/support/topic/links-to-open-on-the-same-tab/#post-18022960) * Hi Samuel! Thanks for reaching out. This is possible. Perhaps I’ll add this into the settings and give the website owner the choice in this. I’ll look to have this updated tonight. * Thanks, * Maxwell * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MxChat - AI Chatbot & Content Generation for WordPress] How to make the chatbot stay on topic](https://wordpress.org/support/topic/how-to-make-the-chatbot-stay-on-topic/) * Plugin Author [MxChat](https://wordpress.org/support/users/mxchat/) * (@mxchat) * [2 years, 1 month ago](https://wordpress.org/support/topic/how-to-make-the-chatbot-stay-on-topic/#post-17967735) * Hey! Thanks for the question. * When working with AI, it’s helpful to think of it as guiding a person whose behavior you’re trying to shape. To keep your AI chatbot focused on specific topics, you can provide it with clear system instructions. Here are some suggestions: 1. Restricting Topic Scope: If you want the chatbot to stay strictly on topic, you could use a directive such as: “Please ensure that all responses are related to Magic: The Gathering. Do not discuss topics unrelated to this subject.” 2. Limiting Responses to Knowledge Base: To make sure the chatbot only references the information you’ve provided, consider adding an instruction like: “Only provide answers based on the content available in the knowledge base. If the required information is not available, kindly inform the user that you do not have the answer.” * These guidelines help the AI stay focused and provide accurate, relevant responses aligned with your content. 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