Title: MxChat's Replies - page 3 | WordPress.org

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# MxChat

  [  ](https://wordpress.org/support/users/mxchat/)

 *   [Profile](https://wordpress.org/support/users/mxchat/)
 *   [Topics Started](https://wordpress.org/support/users/mxchat/topics/)
 *   [Replies Created](https://wordpress.org/support/users/mxchat/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/mxchat/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/mxchat/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/mxchat/engagements/)
 *   [Favorites](https://wordpress.org/support/users/mxchat/favorites/)

 Search replies:

## Forum Replies Created

Viewing 15 replies - 31 through 45 (of 61 total)

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 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[MxChat - AI Chatbot & Content Generation for WordPress] MxChat Suddenly Down with “An unexpected error occurred”](https://wordpress.org/support/topic/mxchat-suddenly-down-with-an-unexpected-error-occurred/)
 *  Plugin Author [MxChat](https://wordpress.org/support/users/mxchat/)
 * (@mxchat)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/mxchat-suddenly-down-with-an-unexpected-error-occurred/#post-18273665)
 * Hi [@tomchen29](https://wordpress.org/support/users/tomchen29/) ,
 * Thanks for reaching out. I want to help you with the issue. There shouldn’t be
   any issues with the amount. While I’ve personally only tested up to around 2,000,
   one user has told me they’re using it with around 22k pages submitted. I went
   to the URL and tried to test and it seemed to work. Were you able to resolve 
   it?
   I see your edit now – it appears you deleted the knowledge. If you are able
   to add it back I could check the frontend to see any potential errors. Meanwhile,
   I will push one of the websites I have up to 3k for testing.
 * ![](https://i0.wp.com/mxchat.ai/wp-content/uploads/2025/01/chatbotworking.png?
   ssl=1)
    -  This reply was modified 1 year, 8 months ago by [MxChat](https://wordpress.org/support/users/mxchat/).
    -  This reply was modified 1 year, 8 months ago by [MxChat](https://wordpress.org/support/users/mxchat/).
    -  This reply was modified 1 year, 8 months ago by [MxChat](https://wordpress.org/support/users/mxchat/).
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[MxChat - AI Chatbot & Content Generation for WordPress] An Essential Tool for Converting Visitors into Leads!](https://wordpress.org/support/topic/an-essential-tool-for-converting-visitors-into-leads/)
 *  Plugin Author [MxChat](https://wordpress.org/support/users/mxchat/)
 * (@mxchat)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/an-essential-tool-for-converting-visitors-into-leads/#post-18273352)
 * Thank you so much, Alex! Your extensive feedback has been truly invaluable—MxChat
   wouldn’t be where it is today without your insights and support. I really appreciate
   you taking the time to share your thoughts!
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[MxChat - AI Chatbot & Content Generation for WordPress] MxChat is Perfect!](https://wordpress.org/support/topic/mxchat-is-perfect/)
 *  Plugin Author [MxChat](https://wordpress.org/support/users/mxchat/)
 * (@mxchat)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/mxchat-is-perfect/#post-18273350)
 * Thank you, George! Your feedback and support have been invaluable. I appreciate
   you taking the time to leave a review.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[MxChat - AI Chatbot & Content Generation for WordPress] Make it translatable](https://wordpress.org/support/topic/make-it-translatable-3/)
 *  Plugin Author [MxChat](https://wordpress.org/support/users/mxchat/)
 * (@mxchat)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/make-it-translatable-3/#post-18272736)
 * Hi [@ikx94](https://wordpress.org/support/users/ikx94/) !!
 * I just pushed live 1.6.4 which includes what you requested here. Thank you for
   your patience. There was a lot to do in order to make this happen. The plugin
   now includes the /languages folder and has a .POT file inlcuded. Loco Translate
   currently shows: Updated: January 26, 2025 1:33 pm – 0% translated, 588 strings(
   588 untranslated)
   I’m closing out this support for now and if you need something
   else feel free to open it back up.I pride myself on delivering an exceptional
   product and customer service. If you are enjoying MxChat and ever find yourself
   with some time [leaving a review](https://wordpress.org/plugins/mxchat-basic/#reviews)
   means the world to me.
 * Thanks again,
 * Maxwell
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[MxChat - AI Chatbot & Content Generation for WordPress] Make it translatable](https://wordpress.org/support/topic/make-it-translatable-3/)
 *  Plugin Author [MxChat](https://wordpress.org/support/users/mxchat/)
 * (@mxchat)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/make-it-translatable-3/#post-18265921)
 * howdy [@ikx94](https://wordpress.org/support/users/ikx94/) getting closer to 
   being finished. This was quite a bit of work. Loco translate currently showing
   around 360+ strings. I have to test and ensure no functionality was broken as
   well.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[MxChat - AI Chatbot & Content Generation for WordPress] Make it translatable](https://wordpress.org/support/topic/make-it-translatable-3/)
 *  Plugin Author [MxChat](https://wordpress.org/support/users/mxchat/)
 * (@mxchat)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/make-it-translatable-3/#post-18259590)
 * Hi [@ikx94](https://wordpress.org/support/users/ikx94/)! Yes, I am going to do
   this. I had to shift focus last week to fix two bugs and then finish another 
   feature that was in the works. There will be an update later today which will
   include a new rate limit by role feature. Now that the bugs are fixed and that
   feature is completed I will be working on the translatable strings and it will
   be in the next update! Apologies for the delay, but this will be coming very 
   soon!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[MxChat - AI Chatbot & Content Generation for WordPress] Slack integration](https://wordpress.org/support/topic/slack-integration-7/)
 *  Plugin Author [MxChat](https://wordpress.org/support/users/mxchat/)
 * (@mxchat)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/slack-integration-7/#post-18249739)
 * Joanna and I have been speaking in email and their slack issue is resolved and
   working! I’m going to go ahead and close this ticket out.
 * Thank you!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[MxChat - AI Chatbot & Content Generation for WordPress] Slack integration](https://wordpress.org/support/topic/slack-integration-7/)
 *  Plugin Author [MxChat](https://wordpress.org/support/users/mxchat/)
 * (@mxchat)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/slack-integration-7/#post-18248001)
 * Hi [@joanna321](https://wordpress.org/support/users/joanna321/) ,
 * Did you have a chance to try this yet? Wanted to make sure you’ve received my
   communication. I’ve responded to all of your emails, but they might be going 
   to spam. I’ve also contacted you via MxChat bot on your website hoping you’d 
   see the transcript if the emails didn’t make it. Let me know!
 * Thanks again,
 * Maxwell
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[MxChat - AI Chatbot & Content Generation for WordPress] Make it translatable](https://wordpress.org/support/topic/make-it-translatable-3/)
 *  Plugin Author [MxChat](https://wordpress.org/support/users/mxchat/)
 * (@mxchat)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/make-it-translatable-3/#post-18246183)
 * Hi [@ikx94](https://wordpress.org/support/users/ikx94/)
 * First off – thank you for checking out MxChat! This is a great point. I’ll review
   this. It should be fairly simple to update. Give me about a week or so and I’ll
   let you know once I have an update.
 * Thanks,
 * Maxwell
    -  This reply was modified 1 year, 9 months ago by [MxChat](https://wordpress.org/support/users/mxchat/).
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[MxChat - AI Chatbot & Content Generation for WordPress] Slack integration](https://wordpress.org/support/topic/slack-integration-7/)
 *  Plugin Author [MxChat](https://wordpress.org/support/users/mxchat/)
 * (@mxchat)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/slack-integration-7/#post-18245294)
 * Hi [@joanna321](https://wordpress.org/support/users/joanna321/)! 
   Thanks so much
   for reaching out. I did see your email and responded, but unfortunately my emails
   are going to spam – an issue I’ve been working on solving. I’d like for you to
   first check the [manifest file](https://mxchat.ai/wp-content/uploads/2024/12/manifest_website_to_user.txt)
   that you downloaded from [MxChat.AI documentation page](https://mxchat.ai/documentation/#slack_integration).
   Inside of that file it has an example URL for the endpoint, this must be updated
   to your actual endpoint. Make sure this:request_url: [https://example.com/wp-json/mxchat/v1/slack-interaction](https://example.com/wp-json/mxchat/v1/slack-interaction)
   Is changed to this:request_url: [https://slowtravelsweden.se/wp-json/mxchat/v1/slack-interaction](https://slowtravelsweden.se/wp-json/mxchat/v1/slack-interaction)
   Once you try that please let me know. Sometimes if you’ve been changing a lot
   of settings trying to fix it could be best to delete the slack app and start 
   over.
 * Thanks,
 * Maxwell
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[MxChat - AI Chatbot & Content Generation for WordPress] Updating Knowledge Database records](https://wordpress.org/support/topic/updating-knowledge-database-records/)
 *  Plugin Author [MxChat](https://wordpress.org/support/users/mxchat/)
 * (@mxchat)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/updating-knowledge-database-records/#post-18239315)
 * Hi [@thomashruby](https://wordpress.org/support/users/thomashruby/),
 * I pushed an update today that included new settings in the knowledge database
   and reworked how the sitemap/page submission worked. There are two new settings–
   auto-sync posts, and auto-sync pages. This will automatically add any new pages
   or posts created to the knowledge base. It will also automatically update any
   changes made to posts or pages to the knowledge database.
 * When submitting sitemaps it will now check if the page is already in the knowledge
   base. If it is it will update the information to be the most current instead 
   of duplicating all sitemap pages that are already in the knowledge database. 
   
   Please let me know if this fixes or addresses what you were asking for and if
   so I’ll close out this ticket.
 * Thanks,
 * Maxwell
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[MxChat - AI Chatbot & Content Generation for WordPress] Updating Knowledge Database records](https://wordpress.org/support/topic/updating-knowledge-database-records/)
 *  Plugin Author [MxChat](https://wordpress.org/support/users/mxchat/)
 * (@mxchat)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/updating-knowledge-database-records/#post-18237663)
 * Hi Thomas,
   You are the second person to ask me this today, so I better get on
   it! Currently there are no automatic updates for posts or sitemaps. I do have
   this implemented for WooCommerce products, so it’s definitely possible. There
   are quite a few reasons as to why I didn’t do this already and I started to explain
   all of that here, but it got rather long. The reality is if users keep requesting
   it I need to implement it! What I’ll aim to do over the next week is implement
   a feature where you can toggle on automatic page & post updates. So any new page
   or post created or updated will automatically update in the knowledge base.I 
   may also explore a cron job for sitemaps that will automatically check sitemaps
   on a set interval and update or add any new pages.I believe that addresses what
   you were asking. One part I quite didn’t understand is _“One request would be
   the ability to manually update a page in the knowledge database, for example 
   using an action button, next to the Edit and Delete actions.”_ – would this not
   just be the edit button where you click edit and update the content in the knowledge
   base or what did you have in mind here?Thanks again for reaching out. I love 
   to hear from users and want to make this the best plugin available.
    -  This reply was modified 1 year, 9 months ago by [MxChat](https://wordpress.org/support/users/mxchat/).
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[MxChat - AI Chatbot & Content Generation for WordPress] WooCommerce integration doesn’t help the chat bot?](https://wordpress.org/support/topic/woocommerce-integration-doesnt-help-the-chat-bot/)
 *  Plugin Author [MxChat](https://wordpress.org/support/users/mxchat/)
 * (@mxchat)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/woocommerce-integration-doesnt-help-the-chat-bot/#post-18221117)
 * Hi Yoshi,
 * I’ve reached out multiple times via email and here and haven’t received a response.
   Based on my understanding you are no longer using MxChat. I’d love to help you
   in anyway possible if needed, but until I hear back I’m closing this out.
 * Thanks again,
 * Maxwell
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[MxChat - AI Chatbot & Content Generation for WordPress] WooCommerce integration doesn’t help the chat bot?](https://wordpress.org/support/topic/woocommerce-integration-doesnt-help-the-chat-bot/)
 *  Plugin Author [MxChat](https://wordpress.org/support/users/mxchat/)
 * (@mxchat)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/woocommerce-integration-doesnt-help-the-chat-bot/#post-18217592)
 * Hey! Thanks for reaching out. To better assist can you confirm a few things for
   me.
    1. Did you submit your WooCommerce product sitemap into the knowledge base?
    2. Do you see the products in your knowledge base?
 * can you provide me the URL and a sample query and product to test. For example
   the name of a product and the input you entered that did not return the product
   but you thought it would. Preferably in Japanese just as you would.
 * thanks!
 * Edit:
 * One last point of clarification. Are you saying that it’s not returning the matched
   product or that it’s not returning the product card which will have the image
   and price and add to cart button?
    -  This reply was modified 1 year, 9 months ago by [MxChat](https://wordpress.org/support/users/mxchat/).
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[MxChat - AI Chatbot & Content Generation for WordPress] Live Chat](https://wordpress.org/support/topic/live-chat-31/)
 *  Plugin Author [MxChat](https://wordpress.org/support/users/mxchat/)
 * (@mxchat)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/live-chat-31/#post-18173474)
 * I hadn’t considered it, but I’m always open to building integrations users think
   will be useful. Slack integration came from a pro user request. What other platforms
   did you have in mind?

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