Title: mtans's Replies | WordPress.org

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# mtans

  [  ](https://wordpress.org/support/users/mtans/)

 *   [Profile](https://wordpress.org/support/users/mtans/)
 *   [Topics Started](https://wordpress.org/support/users/mtans/topics/)
 *   [Replies Created](https://wordpress.org/support/users/mtans/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/mtans/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/mtans/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/mtans/engagements/)
 *   [Favorites](https://wordpress.org/support/users/mtans/favorites/)

 Search replies:

## Forum Replies Created

Viewing 3 replies - 1 through 3 (of 3 total)

 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Unable to login to dashboard / admin page](https://wordpress.org/support/topic/unable-to-login-to-dashboard-admin-page/)
 *  Thread Starter [mtans](https://wordpress.org/support/users/mtans/)
 * (@mtans)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/unable-to-login-to-dashboard-admin-page/#post-7715276)
 * Am I supposed to rename the folder through the web hosting provider’s (DreamHost)
   server? I’m not sure how I would make changes to folders or files for my WordPress
   site without being able to access the dashboard as an administrator.
 * Thank you,
 * Matt
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Website Down](https://wordpress.org/support/topic/website-down-32/)
 *  Thread Starter [mtans](https://wordpress.org/support/users/mtans/)
 * (@mtans)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/website-down-32/#post-5370121)
 * After reviewing my predecessor’s notes it would appear that DreamHost is the 
   host service provider. I just sent them a message to find out the status of the
   account and registered domain. I will follow-up if I need additional help. Thank
   you for pointing me in the right direction.
 * Matt
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Website Down](https://wordpress.org/support/topic/website-down-32/)
 *  Thread Starter [mtans](https://wordpress.org/support/users/mtans/)
 * (@mtans)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/website-down-32/#post-5370092)
 * Thank you for your prompt response John. I wasn’t even aware that our site had
   a different hosting provider than WordPress. I’m going to have to do some digging
   around to find out who the provider is and what the terms of our registration
   consist of, as I wasn’t the one who set up the site originally. How were you 
   able to find out that our site was registered with DreamHost?
 * Thanks much,
 * Matt

Viewing 3 replies - 1 through 3 (of 3 total)