Title: mp811's Replies | WordPress.org

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# mp811

  [  ](https://wordpress.org/support/users/mp811/)

 *   [Profile](https://wordpress.org/support/users/mp811/)
 *   [Topics Started](https://wordpress.org/support/users/mp811/topics/)
 *   [Replies Created](https://wordpress.org/support/users/mp811/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/mp811/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/mp811/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/mp811/engagements/)
 *   [Favorites](https://wordpress.org/support/users/mp811/favorites/)

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## Forum Replies Created

Viewing 1 replies (of 1 total)

 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[Tutor LMS - eLearning and online course solution] Good but…](https://wordpress.org/support/topic/good-but-224/)
 *  Thread Starter [mp811](https://wordpress.org/support/users/mp811/)
 * (@mp811)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/good-but-224/#post-18384972)
 * don’t forget I also said your LMS is by far the very best software, that is totally
   true.
 * and please if possible refine your support, I will totally go on recorded to 
   say I absolutely do believe you have integrity and intentions to have far better
   support. The 2 suggestions that could be an immediate and fairly simple fix:
    1. Less reliance on automated/templated SOP troubleshooting responses after the
       initial support request.
    2. fix the uploading of documents and files so it can be uploaded directly and 
       with less data size restrictions.
 * those two things should be fairly inexpensive and easy fixes (not for me I lack
   programming skills) and also fairly cheap to do. I think those two adjustments
   would greatly improve your support to an outstanding status.
 * again, just suggestions..
 * The actual support once it was undertaken, I should point out, was outstanding
   and must be noted! it was just that little issue of getting to that point which
   feel my two suggestions would fix that.
 * and you are welcomed to share this response, it’s a favourable response and you
   have earned it and I have no issue with you using it to show you do take your
   support including improving it seriously.
    -  This reply was modified 1 year, 2 months ago by [mp811](https://wordpress.org/support/users/mp811/).

Viewing 1 replies (of 1 total)