Title: moorthyit's Replies | WordPress.org --- # moorthyit [ ](https://wordpress.org/support/users/moorthyit/) * [Profile](https://wordpress.org/support/users/moorthyit/) * [Topics Started](https://wordpress.org/support/users/moorthyit/topics/) * [Replies Created](https://wordpress.org/support/users/moorthyit/replies/) * [Reviews Written](https://wordpress.org/support/users/moorthyit/reviews/) * [Topics Replied To](https://wordpress.org/support/users/moorthyit/replied-to/) * [Engagements](https://wordpress.org/support/users/moorthyit/engagements/) * [Favorites](https://wordpress.org/support/users/moorthyit/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 39 total) 1 [2](https://wordpress.org/support/users/moorthyit/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/moorthyit/replies/page/3/?output_format=md) [→](https://wordpress.org/support/users/moorthyit/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Rank Math SEO – AI SEO Tools to Dominate SEO Rankings] User profiles cannot be edited after updating to the latest free version](https://wordpress.org/support/topic/user-profile-can-be-edited-after-latest-free-version-update/) * Thread Starter [moorthyit](https://wordpress.org/support/users/moorthyit/) * (@moorthyit) * [4 months, 2 weeks ago](https://wordpress.org/support/topic/user-profile-can-be-edited-after-latest-free-version-update/#post-18861100) * Hi [@jaideeprm](https://wordpress.org/support/users/jaideeprm/), I’ve also tried the steps you mentioned; however, they didn’t work. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Rank Math SEO – AI SEO Tools to Dominate SEO Rankings] User profiles cannot be edited after updating to the latest free version](https://wordpress.org/support/topic/user-profile-can-be-edited-after-latest-free-version-update/) * Thread Starter [moorthyit](https://wordpress.org/support/users/moorthyit/) * (@moorthyit) * [4 months, 2 weeks ago](https://wordpress.org/support/topic/user-profile-can-be-edited-after-latest-free-version-update/#post-18859400) * Hi [@jaideeprm](https://wordpress.org/support/users/jaideeprm/), Thank you for helping out. I’m not seeing any Author sitemap settings under the sitemap settings. Am I missing something? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP Activity Log] Fatal Error after upgrading to 5.3.0](https://wordpress.org/support/topic/fatal-error-after-upgrading-to-5-3-0/) * Thread Starter [moorthyit](https://wordpress.org/support/users/moorthyit/) * (@moorthyit) * [1 year, 5 months ago](https://wordpress.org/support/topic/fatal-error-after-upgrading-to-5-3-0/#post-18325074) * [@robert681](https://wordpress.org/support/users/robert681/) , we upgraded it to 5.3.1 and everything works fine. Thank you for your great support! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP Activity Log] Fatal Error after upgrading to 5.3.0](https://wordpress.org/support/topic/fatal-error-after-upgrading-to-5-3-0/) * Thread Starter [moorthyit](https://wordpress.org/support/users/moorthyit/) * (@moorthyit) * [1 year, 5 months ago](https://wordpress.org/support/topic/fatal-error-after-upgrading-to-5-3-0/#post-18304113) * Hi [@lucianwpwhite](https://wordpress.org/support/users/lucianwpwhite/) , Thank you for your response.I fixed the fatal error by renaming the plugin folder. Then, I downloaded the patched version, uploaded it through FTP, and activated it. It is working fine.I have a question. Should I remove WSAL_ Prefixed entries from the wp_options table before I use the patched version, or Will the patched version work fine without that step? Please let me know. Thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Block Visibility — Conditional Visibility Control for the Block Editor] Grey overlay appeared on the blocks](https://wordpress.org/support/topic/grey-overlay-appeared-on-the-blocks/) * Thread Starter [moorthyit](https://wordpress.org/support/users/moorthyit/) * (@moorthyit) * [1 year, 6 months ago](https://wordpress.org/support/topic/grey-overlay-appeared-on-the-blocks/#post-18249144) * Hi [@ndiego](https://wordpress.org/support/users/ndiego/), * Thank you for your response. I disabled the contextual indicators in the Block Visibility settings, but the issue still persists. Thanks,Dhakshina * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Ahrefs SEO] cURL error 60: SSL certificate problem: certificate has expired](https://wordpress.org/support/topic/curl-error-60-ssl-certificate-problem-certificate-has-expired-22/) * Thread Starter [moorthyit](https://wordpress.org/support/users/moorthyit/) * (@moorthyit) * [2 years, 6 months ago](https://wordpress.org/support/topic/curl-error-60-ssl-certificate-problem-certificate-has-expired-22/#post-17366733) * It solved. Thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[NS Cloner - Site Cloner and Multisite Duplicator] Fatal error during plugin installation](https://wordpress.org/support/topic/fatal-error-during-plugin-installation-2/) * Thread Starter [moorthyit](https://wordpress.org/support/users/moorthyit/) * (@moorthyit) * [3 years, 3 months ago](https://wordpress.org/support/topic/fatal-error-during-plugin-installation-2/#post-16723893) * File: wp-content/plugins/ns-cloner-site-copier/abstracts/class-ns-cloner-process. php Search for the function name ‘ NS_Cloner_Process::get_batches() ‘, and it has the access level as private. You need to change it to ‘public’. I hope it helps. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[NS Cloner - Site Cloner and Multisite Duplicator] Fatal error during plugin installation](https://wordpress.org/support/topic/fatal-error-during-plugin-installation-2/) * Thread Starter [moorthyit](https://wordpress.org/support/users/moorthyit/) * (@moorthyit) * [3 years, 3 months ago](https://wordpress.org/support/topic/fatal-error-during-plugin-installation-2/#post-16721484) * Hi, I am using the free version. I fixed the issue by myself by changing the access level of NS_Cloner_Process::get_batches() to the ‘public’ instead of ‘ private’ since it is a function of an abstract class ‘NS_Cloner_Process’. It worked. * I hope it is the correct way to fix that issue. If not, please let me know. * Thanks for the great plugin. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Country & Phone Field Contact Form 7] Default and preferred countries options are not working](https://wordpress.org/support/topic/default-and-preferred-countries-options-are-not-working/) * Thread Starter [moorthyit](https://wordpress.org/support/users/moorthyit/) * (@moorthyit) * [3 years, 8 months ago](https://wordpress.org/support/topic/default-and-preferred-countries-options-are-not-working/#post-16215752) * Hi, * I figured it out. These are the below causes for that issue. * 1) There was a conflict with another country field plugin. It got fixed when I disabled that plugin * 2) I initially added placeholder text to the country and phone fields. We should not use placeholders for these fields, but I did without my knowledge. It is one of the causes of the issue. * I hope it helps someone. Thanks for the plugin again. Appreciated!. * Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Appointment Booking Calendar Plugin and Scheduling Plugin – BookingPress] How to translate the text in the appointment form](https://wordpress.org/support/topic/how-to-translate-the-text-in-the-appointment-form/) * Thread Starter [moorthyit](https://wordpress.org/support/users/moorthyit/) * (@moorthyit) * [3 years, 11 months ago](https://wordpress.org/support/topic/how-to-translate-the-text-in-the-appointment-form/#post-15966056) * [@reputeinfosystems](https://wordpress.org/support/users/reputeinfosystems/) , we have tried to translate the text in ‘customize’ setting but it showed an error whenever we try to save the changes. Please check the below screenshot. * [https://postimg.cc/jL63H9kT](https://postimg.cc/jL63H9kT) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Appointment Booking Calendar Plugin and Scheduling Plugin – BookingPress] How to translate the text in the appointment form](https://wordpress.org/support/topic/how-to-translate-the-text-in-the-appointment-form/) * Thread Starter [moorthyit](https://wordpress.org/support/users/moorthyit/) * (@moorthyit) * [3 years, 11 months ago](https://wordpress.org/support/topic/how-to-translate-the-text-in-the-appointment-form/#post-15964100) * [@reputeinfosystems](https://wordpress.org/support/users/reputeinfosystems/) , Thanks. We found those options. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Appointment Booking Calendar Plugin and Scheduling Plugin – BookingPress] Addons ‘activate’ option is missing](https://wordpress.org/support/topic/addons-activate-option-is-missing/) * Thread Starter [moorthyit](https://wordpress.org/support/users/moorthyit/) * (@moorthyit) * [3 years, 11 months ago](https://wordpress.org/support/topic/addons-activate-option-is-missing/#post-15959790) * Hi, * We got the response from you. It seems we need to download and enable each addons as plugin separately. I hope it helps others. Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] UM sent the account deleted email to a customer who haven’t deleted the account](https://wordpress.org/support/topic/um-sent-the-account-deleted-email-to-a-customer-who-havent-deleted-the-account/) * Thread Starter [moorthyit](https://wordpress.org/support/users/moorthyit/) * (@moorthyit) * [5 years, 1 month ago](https://wordpress.org/support/topic/um-sent-the-account-deleted-email-to-a-customer-who-havent-deleted-the-account/#post-14552737) * [@prapoj](https://wordpress.org/support/users/prapoj/) , it is related to woocommerce. I have fixed it by changing the woocommerce setting. * Automatic woocomerce cleans users of the site woocommerce => configure => Account and privacy => personal information * Reference: [https://wordpress.org/support/topic/automatically-delete-users/](https://wordpress.org/support/topic/automatically-delete-users/) * Hope it works for you too. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] UM sent the account deleted email to a customer who haven’t deleted the account](https://wordpress.org/support/topic/um-sent-the-account-deleted-email-to-a-customer-who-havent-deleted-the-account/) * Thread Starter [moorthyit](https://wordpress.org/support/users/moorthyit/) * (@moorthyit) * [5 years, 7 months ago](https://wordpress.org/support/topic/um-sent-the-account-deleted-email-to-a-customer-who-havent-deleted-the-account/#post-13888265) * Hi, * It has occurred multiple times now. It seems 20-30 customers account has been deleted in last 15 days. Some of them are new users who bought products in our site recently. They have reported us that they didn’t deleted their account. * Initially we thought it is false email notification and user account was not deleted but it seems user accounts were deleted and it is serious problem for us now. We have added maillog plugin to track emails and have found that more than 20 deletion emails for past 10 days. * [https://ibb.co/LzVDYvb](https://ibb.co/LzVDYvb) * Can you please check it and let us know ? * Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[LiteSpeed Cache] Cached REST API nonce expires](https://wordpress.org/support/topic/cached-rest-api-nonce-expires/) * [moorthyit](https://wordpress.org/support/users/moorthyit/) * (@moorthyit) * [5 years, 7 months ago](https://wordpress.org/support/topic/cached-rest-api-nonce-expires/#post-13821172) * [@zhabini](https://wordpress.org/support/users/zhabini/) , We have same nonce. Could you please let us know how did you disabled that nonce check for logged- out users?. Thanks. 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