Title: mkrapf's Replies | WordPress.org

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# mkrapf

  [  ](https://wordpress.org/support/users/mkrapf/)

 *   [Profile](https://wordpress.org/support/users/mkrapf/)
 *   [Topics Started](https://wordpress.org/support/users/mkrapf/topics/)
 *   [Replies Created](https://wordpress.org/support/users/mkrapf/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/mkrapf/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/mkrapf/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/mkrapf/engagements/)
 *   [Favorites](https://wordpress.org/support/users/mkrapf/favorites/)

 Search replies:

## Forum Replies Created

Viewing 6 replies - 1 through 6 (of 6 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce] Order number reused?](https://wordpress.org/support/topic/order-number-reused/)
 *  [mkrapf](https://wordpress.org/support/users/mkrapf/)
 * (@mkrapf)
 * [11 years ago](https://wordpress.org/support/topic/order-number-reused/#post-6218242)
 * Thanks for the extra info. Please let us know if duplicate order numbers become
   an issue again in the future. We’d be happy to help.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce] Order number reused?](https://wordpress.org/support/topic/order-number-reused/)
 *  [mkrapf](https://wordpress.org/support/users/mkrapf/)
 * (@mkrapf)
 * [11 years ago](https://wordpress.org/support/topic/order-number-reused/#post-6218239)
 * Thanks for the info on version numbers.
 * Caching could potentially be a culprit because it’s a way of storing/serving 
   certain site info to speed up load times. Caching levels/settings occasionally
   produce unwanted effects.
 * Can you recreate the issue? If you place an order, is the order number again 
   duplicated?
 * Can you ask the Events Calendar Pro team if they have been able to reproduce 
   this issue?
 * So far this is the only current report of this type of issue so any additional
   info will help.
 * Thanks
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce] Order number reused?](https://wordpress.org/support/topic/order-number-reused/)
 *  [mkrapf](https://wordpress.org/support/users/mkrapf/)
 * (@mkrapf)
 * [11 years ago](https://wordpress.org/support/topic/order-number-reused/#post-6218230)
 * Hi,
 * What version of WooCommerce are you using? Can you first confirm that you are
   using the most recent version of all plugins?
 * Have you seen more than one instance of this issue? I’ve searched far and wide
   for similar reports and am coming up short.
 * Are you using any kind of caching plugin to improve performance or might you 
   host be doing so?
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[WooCommerce] Terrible support](https://wordpress.org/support/topic/terrible-support-1/)
 *  [mkrapf](https://wordpress.org/support/users/mkrapf/)
 * (@mkrapf)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/terrible-support-1/#post-7799065)
 * Thanks for clarifying. Your scathing review doesn’t really convey the root of
   the issue which is a lost account.
 * I did a search of our system and couldn’t find anything for marketrends.net.
 * I’d be happy to continue the search using another email address or order number.
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[WooCommerce] Terrible support](https://wordpress.org/support/topic/terrible-support-1/)
 *  [mkrapf](https://wordpress.org/support/users/mkrapf/)
 * (@mkrapf)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/terrible-support-1/#post-7799063)
 * [@jstrock](https://wordpress.org/support/users/jstrock/)
 * That response would have gone to the email used in your initial comment. You 
   can check the status of all support tickets if you login using the account used
   to make your WooThemes purchases.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce] [Plugin: WooCommerce – eCommerce plugin for WordPress] Template problem](https://wordpress.org/support/topic/plugin-woocommerce-ecommerce-plugin-for-wordpress-template-problem/)
 *  [mkrapf](https://wordpress.org/support/users/mkrapf/)
 * (@mkrapf)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/plugin-woocommerce-ecommerce-plugin-for-wordpress-template-problem/page/2/#post-2342434)
 * To get WC working with your custom theme, duplicate your theme’s page.php, rename
   it woocommerce.php and inside look for the ‘loop’.
 * [http://codex.wordpress.org/The_Loop](http://codex.wordpress.org/The_Loop)
 * Replace the loop with:
 * <?php woocommerce_content(); ?>
 * That should resolve all sidebar issues, as they will work like your other theme
   pages.

Viewing 6 replies - 1 through 6 (of 6 total)