Title: Crisoforo Gaspar's Replies | WordPress.org

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# Crisoforo Gaspar

  [  ](https://wordpress.org/support/users/mitogh/)

 *   [Profile](https://wordpress.org/support/users/mitogh/)
 *   [Topics Started](https://wordpress.org/support/users/mitogh/topics/)
 *   [Replies Created](https://wordpress.org/support/users/mitogh/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/mitogh/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/mitogh/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/mitogh/engagements/)
 *   [Favorites](https://wordpress.org/support/users/mitogh/favorites/)

 Search replies:

## Forum Replies Created

Viewing 10 replies - 1 through 10 (of 10 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Performance Lab] Wp_get_attachment full size get WebP version](https://wordpress.org/support/topic/wp_get_attachment-full-size-get-webp-version/)
 *  [Crisoforo Gaspar](https://wordpress.org/support/users/mitogh/)
 * (@mitogh)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/wp_get_attachment-full-size-get-webp-version/#post-15569551)
 * Thanks for your comments [@feverinlove](https://wordpress.org/support/users/feverinlove/)
   and I agree with this behavior in fact we do have an open issue with a suggested
   approach that you can find it here:
 * – [https://github.com/WordPress/performance/issues/155](https://github.com/WordPress/performance/issues/155)
 * Link to the open document can be found here:
 * – [https://github.com/WordPress/performance/issues/155#issuecomment-1059273330](https://github.com/WordPress/performance/issues/155#issuecomment-1059273330)
 * In case you want to take a look and provide some feedback.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Performance Lab] WebP image not created](https://wordpress.org/support/topic/webp-image-not-created-2/)
 *  [Crisoforo Gaspar](https://wordpress.org/support/users/mitogh/)
 * (@mitogh)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/webp-image-not-created-2/#post-15530273)
 * Thanks for confirming this is not working on your site I have been working on
   trying to replicate your setup however I faced some issues while trying to locate
   some of your plugins and theme in the plugins repository.
 * Would you mind testing the plugin by deactivating the following plugins and testing
   with the theme: [https://pcm.wordpress.org/themes/twentytwentytwo/](https://pcm.wordpress.org/themes/twentytwentytwo/)
 * Plugins to deactivate:
 * – pixfort Core: version: 2.1.7, author: pixfort, Mises à jour auto désactivées
   –
   PixFort Likes: version: 1.0.2, author: PixFort, Mises à jour auto désactivées
 * Another approach is just by using Twenty Twenty-two and only activate the Performance
   plugin, this is to verify the Performance plugin might be facing a conflict with
   any of your plugins or theme.
 * Thanks for your help troubleshooting this one [@arashtoo](https://wordpress.org/support/users/arashtoo/)
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Performance Lab] WebP image not created](https://wordpress.org/support/topic/webp-image-not-created-2/)
 *  [Crisoforo Gaspar](https://wordpress.org/support/users/mitogh/)
 * (@mitogh)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/webp-image-not-created-2/#post-15504605)
 * Hey [@arashtoo](https://wordpress.org/support/users/arashtoo/)
 * We identified another problem that was preventing in some installations the generation
   of WebP images. This would be released in the upcoming version on April 4th, 
   in the meantime, we have a workaround that you can test and include in your `
   functions.php`
 * – [https://github.com/WordPress/performance/issues/258#issuecomment-1077055885](https://github.com/WordPress/performance/issues/258#issuecomment-1077055885)
 * This is the link of the report as well [https://github.com/WordPress/performance/issues/258](https://github.com/WordPress/performance/issues/258)
   in case you have any additional findings, please let us know in case the workaround
   didn’t work for you or in case it did, once the new version is released the workaround
   won’t be required anymore so feel free to remove it once we publish the new version.
 * Let us know as well in case you face any additional problems or issues with this
   workaround or any additional problem with the plugin.
 * Thanks again for your report and taking the time to test the plugin.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Performance Lab] WebP image not created](https://wordpress.org/support/topic/webp-image-not-created/)
 *  [Crisoforo Gaspar](https://wordpress.org/support/users/mitogh/)
 * (@mitogh)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/webp-image-not-created/#post-15504595)
 * Hey [@fabioassenzio](https://wordpress.org/support/users/fabioassenzio/) thank
   you for your report we were able to identify this problem and we are looking 
   to release this as part of the upcoming release 1.0.0.beta-4 the next week however
   there’s a workaround you can use described on this ticket: [https://github.com/WordPress/performance/issues/258](https://github.com/WordPress/performance/issues/258)
 * Code with the workaround that you can include on your `functions.php` file can
   be found here: [https://github.com/WordPress/performance/issues/258#issuecomment-1077055885](https://github.com/WordPress/performance/issues/258#issuecomment-1077055885)
 * Let us know if that works for you after the workaround is applied try to upload
   a new image after the release is completed the workaround won’t be required any
   more
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Performance Lab] WebP image not created](https://wordpress.org/support/topic/webp-image-not-created/)
 *  [Crisoforo Gaspar](https://wordpress.org/support/users/mitogh/)
 * (@mitogh)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/webp-image-not-created/#post-15473520)
 * Thank you for creating this page for us to verify this problem in your setup.
   I’m going to try to replicate an environment closer to yours in order to see 
   if I can replicate the error based on the configuration presented above.
 * If I might ask a couple of questions to verify this is behavior is not introduced
   or modified by another plugin/theme:
    - Would you mind disabling all plugins besides the *Performance* plugin and 
      retrying uploading an image and observing if the webp images were created.
    - If the above didn’t work on top of that would you mind switching to a default
      theme like Twenty Twenty-Two
 * In addition to those tests would you mind describing the process you are using
   to upload your images?
 * Thank you [@fabioassenzio](https://wordpress.org/support/users/fabioassenzio/)
   so much for your effort in getting this resolved and for your patience. Let me
   know in case you have any additional questions, on my end would work on trying
   to recreate an environment with your hosting settings to see if I’m able to replicate
   the bug.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Performance Lab] WebP image not created](https://wordpress.org/support/topic/webp-image-not-created/)
 *  [Crisoforo Gaspar](https://wordpress.org/support/users/mitogh/)
 * (@mitogh)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/webp-image-not-created/#post-15454855)
 * Thanks for sharing this with us, it sounds like the WebP is supported and working
   based on your settings above, can you replicate the following steps with us and
   share the results:
 * 1. Create a new post
    2. Upload a new JPEG image into your media library 3. Insert
   the image into the content of your post. 4. Publish your post 5. Share the markup
   generated by your post content here with us.
 * Additionally that if you have access to your server, can you review that *.webp
   files were not stored on your server?
 * > When I upload a jpeg image from the media library nothing happens, the image
   > remains in jpeg and I think it’s the normal behaviour.
 * Just to clarify images would remain loading as JPEG in the admin and media library,
   the plugin creates a new version without replacing the original image. When an
   image is inserted into the content an a WebP image size is available it would
   be loaded if not original JPEG would be served instead.
 * Let us know how that goes and in case you have additional questions. Thank you
   for taking a look at this and for giving us your feedback on the Performance 
   Plugin, is really helpful for us to keep improving it, so looking forward to 
   hear back from you.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Performance Lab] WebP image not created](https://wordpress.org/support/topic/webp-image-not-created/)
 *  [Crisoforo Gaspar](https://wordpress.org/support/users/mitogh/)
 * (@mitogh)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/webp-image-not-created/#post-15451454)
 * Hey!
 * Thanks a lot for your report, would you mind helping us to debug this issue by
   sharing with us the following results:
 * Checking the support of WebP on your server, by going into Tools > Site Health
   and checking in the **Passed tests** dropdown to see if you can find the Your
   site supports Webp.
 * Lastly, would you mind going into the **Info** tab on the Site Health module 
   as well and clicking in Copy site info to clipboard, then sharing the copied 
   data here so we can take a closer look at your current setup?
 * Thanks again for your report and for sharing with us the output of those steps
   described above.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[The Events Calendar] Slows Down Website (tribe_aggregator_process_insert_records)](https://wordpress.org/support/topic/slows-down-website-tribe_aggregator_process_insert_records/)
 *  [Crisoforo Gaspar](https://wordpress.org/support/users/mitogh/)
 * (@mitogh)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/slows-down-website-tribe_aggregator_process_insert_records/#post-13078596)
 * Thank you for your report.
 * Usually this cron is used to process EA imports, (EA is the service used to pull
   events from external sources such as Google Calendar and such) if you are not
   an active or a user of EA you should be good to remove this cron work, on the
   other hand if you are expecting to have schedule events coming in from EA source
   you might need to change your type of import from Cron to Async, on the Import
   settings tag of TEC plugin.
 * I’m going to take a look at this into our internal bug track system in order 
   for us to run a bit more of investigation around this cron as only should be 
   executed if you have active EA license running to process schedule events.
 * Please let us know in case you have additional questions and thanks for reaching
   out.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[The Events Calendar] fcgi error after update v 5.1.4](https://wordpress.org/support/topic/fcgi-error-after-update-v-5-1-4/)
 *  [Crisoforo Gaspar](https://wordpress.org/support/users/mitogh/)
 * (@mitogh)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/fcgi-error-after-update-v-5-1-4/#post-13050832)
 * Thank you for your report, based on the error we can identify that you are using
   Promoter (and you are experiencing some connection errors), the error itself 
   is used to identify any time your site has problems to notify promoter of any
   changes on your WordPress installation.
 * Additionally to this it looks like your site is reporting all warning errors,
   usually warnings does not prevent any functionality from working as expected,
   so you might want to change the level of verbosity of your logs in case you are
   looking to remove this specific notice from your logs with the following snippet.
 *     ```
       function change_tribe_log_level() {
          return 'ERROR';
       }
       add_filter( 'tribe_log_level', 'change_tribe_log_level');
       ```
   
 * However I think we can change the level of verbosity on upcoming releases for
   this logged value so on upcoming releases this notice is only registered at debug
   level.
 * Please let us know in case you have additional questions about this report, thank
   you for reaching out.
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[The Events Calendar] Excelente y muy completo](https://wordpress.org/support/topic/excelente-y-muy-completo/)
 *  [Crisoforo Gaspar](https://wordpress.org/support/users/mitogh/)
 * (@mitogh)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/excelente-y-muy-completo/#post-9982922)
 * Muchas gracias por tus comentarios que para nosotros son muy importantes saber
   que estamos haciendo un gran trabajo.
 * Seguiremos trabajando para seguir entregando mejoras al plugin y seguir teniendo
   a nuestros usuarios felices.

Viewing 10 replies - 1 through 10 (of 10 total)