Title: mint01's Replies | WordPress.org

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# mint01

  [  ](https://wordpress.org/support/users/mint01/)

 *   [Profile](https://wordpress.org/support/users/mint01/)
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 *   [Replies Created](https://wordpress.org/support/users/mint01/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/mint01/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/mint01/replied-to/)
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 Search replies:

## Forum Replies Created

Viewing 5 replies - 1 through 5 (of 5 total)

 *   Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/)
   
   In reply to: [[Sydney] Hero slider behaves incorrectly on mobile and desktop (white space, jumpy scroll](https://wordpress.org/support/topic/hero-slider-behaves-incorrectly-on-mobile-and-desktop-white-space-jumpy-scroll/)
 *  Thread Starter [mint01](https://wordpress.org/support/users/mint01/)
 * (@mint01)
 * [2 months ago](https://wordpress.org/support/topic/hero-slider-behaves-incorrectly-on-mobile-and-desktop-white-space-jumpy-scroll/#post-18872509)
 * Hi [@rajab](https://wordpress.org/support/users/rajab/),
 * Thank you for your support, and I apologize for the delayed response due to the
   weekend.
 * I have submitted a ticket through your support form as suggested, and I will 
   continue the investigation there.
 * I appreciate your help.
 * Best regards,
   Mint
 *   Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/)
   
   In reply to: [[Sydney] Hero slider behaves incorrectly on mobile and desktop (white space, jumpy scroll](https://wordpress.org/support/topic/hero-slider-behaves-incorrectly-on-mobile-and-desktop-white-space-jumpy-scroll/)
 *  Thread Starter [mint01](https://wordpress.org/support/users/mint01/)
 * (@mint01)
 * [2 months, 1 week ago](https://wordpress.org/support/topic/hero-slider-behaves-incorrectly-on-mobile-and-desktop-white-space-jumpy-scroll/#post-18869605)
 * Hi [@rajab](https://wordpress.org/support/users/rajab/),
 * Thank you for your reply.
 * Here are the details of my environment:
 * Desktop:
    - OS: Windows
    - Browser: Google Chrome
 * Mobile:
    - iPhone (main device)
    - Android (also tested)
 * The issues on mobile seem to occur mainly on iPhone.
   On desktop (Windows + Chrome),
   the hero image does not move as expected when scrolling.
 * Please let me know if you need any further details.
 * I would appreciate your continued support.
 * Best regards,
   Mint
 *   Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/)
   
   In reply to: [[Sydney] Hero slider behaves incorrectly on mobile and desktop (white space, jumpy scroll](https://wordpress.org/support/topic/hero-slider-behaves-incorrectly-on-mobile-and-desktop-white-space-jumpy-scroll/)
 *  Thread Starter [mint01](https://wordpress.org/support/users/mint01/)
 * (@mint01)
 * [2 months, 1 week ago](https://wordpress.org/support/topic/hero-slider-behaves-incorrectly-on-mobile-and-desktop-white-space-jumpy-scroll/#post-18868551)
 * Hi [@rajab](https://wordpress.org/support/users/rajab/),
 * I hope you are doing well.
 * I just wanted to follow up regarding my previous message and the screencasts 
   I shared.
 * Could you please let me know if there has been any progress or if you need any
   additional information from my side?
 * I would really appreciate your update when you have time.
 * Thank you in advance.
 * Best regards,
   Mint
 *   Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/)
   
   In reply to: [[Sydney] Hero slider behaves incorrectly on mobile and desktop (white space, jumpy scroll](https://wordpress.org/support/topic/hero-slider-behaves-incorrectly-on-mobile-and-desktop-white-space-jumpy-scroll/)
 *  Thread Starter [mint01](https://wordpress.org/support/users/mint01/)
 * (@mint01)
 * [2 months, 1 week ago](https://wordpress.org/support/topic/hero-slider-behaves-incorrectly-on-mobile-and-desktop-white-space-jumpy-scroll/#post-18865273)
 *     ```wp-block-code
       Hi @Rajab,Thank you for your response.I have recorded screencasts showing the issues on my side.Desktop issue:https://drive.google.com/file/d/1TnCjwbv0m4_2p0yvxZaL-U9YTvTxrP--/view?usp=drive_linkMobile issue:https://drive.google.com/file/d/1k5NnZWSwa9n-SA1LWfPSNKauLOWIxSnK/view?usp=drive_linkOn desktop:When scrolling, only the header and bottom bar move, but the hero slider image does not move as expected.On mobile:When scrolling, the hero slider image becomes jumpy and slightly enlarges, and a white blank space appears below the image.Both videos were recorded using the normal site view (not the customizer).Could you please review these and advise?I would appreciate your response as soon as possible.Thank you for your help.Best regards,Mint
       ```
   
 *   Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/)
   
   In reply to: [[Sydney] Hero slider behaves incorrectly on mobile and desktop (white space, jumpy scroll](https://wordpress.org/support/topic/hero-slider-behaves-incorrectly-on-mobile-and-desktop-white-space-jumpy-scroll/)
 *  Thread Starter [mint01](https://wordpress.org/support/users/mint01/)
 * (@mint01)
 * [2 months, 1 week ago](https://wordpress.org/support/topic/hero-slider-behaves-incorrectly-on-mobile-and-desktop-white-space-jumpy-scroll/#post-18864200)
 * Hi [@rajab](https://wordpress.org/support/users/rajab/),
 * Thank you for your reply.
 * I have now disabled maintenance mode, so you should be able to access the site.
 * Could you please take a look at the issue with the hero slider on both mobile
   and desktop?
 * I would appreciate your response as soon as possible.
 * Thank you in advance.
 * Best regards,
   Mint

Viewing 5 replies - 1 through 5 (of 5 total)