Title: John Parris's Replies - page 24 | WordPress.org --- # John Parris [ ](https://wordpress.org/support/users/mindctrl/) * [Profile](https://wordpress.org/support/users/mindctrl/) * [Topics Started](https://wordpress.org/support/users/mindctrl/topics/) * [Replies Created](https://wordpress.org/support/users/mindctrl/replies/) * [Reviews Written](https://wordpress.org/support/users/mindctrl/reviews/) * [Topics Replied To](https://wordpress.org/support/users/mindctrl/replied-to/) * [Engagements](https://wordpress.org/support/users/mindctrl/engagements/) * [Favorites](https://wordpress.org/support/users/mindctrl/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 346 through 360 (of 942 total) [←](https://wordpress.org/support/users/mindctrl/replies/page/23/?output_format=md) [1](https://wordpress.org/support/users/mindctrl/replies/?output_format=md) [2](https://wordpress.org/support/users/mindctrl/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/mindctrl/replies/page/3/?output_format=md)… [23](https://wordpress.org/support/users/mindctrl/replies/page/23/?output_format=md) 24 [25](https://wordpress.org/support/users/mindctrl/replies/page/25/?output_format=md)… [61](https://wordpress.org/support/users/mindctrl/replies/page/61/?output_format=md) [62](https://wordpress.org/support/users/mindctrl/replies/page/62/?output_format=md) [63](https://wordpress.org/support/users/mindctrl/replies/page/63/?output_format=md) [→](https://wordpress.org/support/users/mindctrl/replies/page/25/?output_format=md) * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [commenting out Shortcodes and whatever](https://wordpress.org/support/topic/commenting-out-shortcodes-and-whatever/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [10 years, 10 months ago](https://wordpress.org/support/topic/commenting-out-shortcodes-and-whatever/#post-6623795) * Hi, * WordPress itself only contains a few shortcodes, which never get disabled unless you do it programmatically. Since there are literally thousands of shortcodes out there in plugins and themes (ugh), it doesn’t make much sense for WordPress core to add something like this, and this would likely be considered an edge case my most people. * Glad to hear you found a solution though! * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Comment Box Displays Only on "Default Editor" but not on "Divi Builder" mode Why](https://wordpress.org/support/topic/comment-box-displays-only-on-default-editor-but-not-on-divi-builder-mode-why/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [10 years, 10 months ago](https://wordpress.org/support/topic/comment-box-displays-only-on-default-editor-but-not-on-divi-builder-mode-why/#post-6624861) * Hi, * Since Divi is a commercial product, you’ll need to contact their support folks about this one. The wordpress.org forums don’t allow the support of commercial products here. The sellers will have to support you. Sorry. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [The page cannot be displayed because an internal server error has occurred.](https://wordpress.org/support/topic/the-page-cannot-be-displayed-because-an-internal-server-error-has-occurred-7/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [10 years, 10 months ago](https://wordpress.org/support/topic/the-page-cannot-be-displayed-because-an-internal-server-error-has-occurred-7/#post-6625937) * Hi there, * It’s hard to say without more information. You might want to contact your web host about this one if the site doesn’t come up at all. They should be able to look at the error logs on the server to help figure out what’s going on. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [locked out of admin as website redirects](https://wordpress.org/support/topic/locked-out-of-admin-as-website-redirects/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [10 years, 10 months ago](https://wordpress.org/support/topic/locked-out-of-admin-as-website-redirects/#post-6626455) * Hi Luke, * You can fix this up by editing the wp-config.php file in the root of your web folder, and adding the following lines just above where it says “That’s all, stop editing”: * ``` define('WP_HOME','http://example.com'); define('WP_SITEURL','http://example.com'); ``` * Change the URLs to what you need them to be and see if that works for you. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [NSFW: Please help me remove unknown pop up ads on my site](https://wordpress.org/support/topic/please-help-me-remove-unknown-pop-up-ads-on-my-site/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [10 years, 10 months ago](https://wordpress.org/support/topic/please-help-me-remove-unknown-pop-up-ads-on-my-site/#post-6627582) * Hi there, * I’m not seeing any popups on the site. It looks like you figured this out. In any case, if you have security issues, check out this help file: [https://codex.wordpress.org/FAQ_My_site_was_hacked](https://codex.wordpress.org/FAQ_My_site_was_hacked) * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [how to add Align Full on wordpress?](https://wordpress.org/support/topic/how-to-add-align-full-on-wordpress/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [10 years, 10 months ago](https://wordpress.org/support/topic/how-to-add-align-full-on-wordpress/#post-6627580) * Hi there, * Are you referring to ‘justify’ alignment? If so, you can do that like this: [Screenshot](http://cl.ly/image/0O1z0R1t3q09). * If that’s not what you mean, let me know and I’ll try to help. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Choose an option – Atelier Theme](https://wordpress.org/support/topic/choose-an-option-atelier-theme-1/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [10 years, 10 months ago](https://wordpress.org/support/topic/choose-an-option-atelier-theme-1/#post-6627579) * Hi Dawna, * If this is a theme question, you’ll need to ask it on the theme’s support forum since it’s a commercial product. The wordpress.org forums don’t allow the support of commercial products here. The sellers have to support it. * If it’s a WooCommerce-specific question, I think you’ll have better luck getting an answer by posting it directly in their support forum here: [https://wordpress.org/support/plugin/woocommerce](https://wordpress.org/support/plugin/woocommerce) * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Correct wrong path to template-loader.php](https://wordpress.org/support/topic/correct-wrong-path-to-template-loaderphp/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [10 years, 10 months ago](https://wordpress.org/support/topic/correct-wrong-path-to-template-loaderphp/#post-6628096) * Hi there, * That wouldn’t be happening unless you or another piece of code has customized the ABSPATH or WPINC constants. But your site seems to be working ok now, so I’m guessing you figured it out? * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [I want that people can access only ONE address from my website](https://wordpress.org/support/topic/i-want-that-people-can-access-only-one-address-from-my-website/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [10 years, 10 months ago](https://wordpress.org/support/topic/i-want-that-people-can-access-only-one-address-from-my-website/#post-6628094) * Hi, * There’s not an option in WP for this. You can do it at the web server level with an Apache or NGINX redirect rule. You can consult your web host about this. Or, you can give this plugin a shot and see if it’ll work for what you’re doing. [https://wordpress.org/plugins/page-links-to/](https://wordpress.org/plugins/page-links-to/) * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Images Showing in HTML](https://wordpress.org/support/topic/images-showing-in-html/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [10 years, 10 months ago](https://wordpress.org/support/topic/images-showing-in-html/#post-6628093) * Hi Joanne, * I don’t understand what you’re saying exactly. Can you provide some more details and maybe a link to your site so I can see it? * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[Editor] Sidebar Tabs No Longer Working After Having Worked Previously](https://wordpress.org/support/topic/sidebar-tabs-no-longer-working-after-having-worked-previously/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [10 years, 10 months ago](https://wordpress.org/support/topic/sidebar-tabs-no-longer-working-after-having-worked-previously/#post-6623556) * Hi there, * It’s working for me. [Screencast](http://cl.ly/1p1904400Y37). Which browser are you using? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Easy Digital Downloads – eCommerce Payments and Subscriptions made easy] Creating a download page vs. using existing post/page with shortcode](https://wordpress.org/support/topic/creating-a-download-page-vs-using-existing-postpage-with-shortcode/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [10 years, 10 months ago](https://wordpress.org/support/topic/creating-a-download-page-vs-using-existing-postpage-with-shortcode/#post-6562086) * Hi there, * I apologize for the delayed response here. I think we answered your question via email already, but just in case I’ll leave my reply here too. * Functionally there’s not much difference between having the single download page easily accessible versus the shortcode in your blog posts. The customer doesn’t gain or lose anything really by using one method or the other, except that if you add a link in the blog post directly to the single product page, you can show them all the details of the product (namely the description). But, with that you take people away from the blog post, which might be something you don’t want to do. * That’s where the download button / [purchase_link] shortcode comes into play. With that you can simply add a nice Add to Cart / Checkout button right on the blog post. One less place for the customer to go. It sounds like this is the better option for you based on what you’re trying to do. * Hope this helps. Let me know if you have any questions. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Easy Digital Downloads – eCommerce Payments and Subscriptions made easy] Can this plugin be used for free one-time downloads?](https://wordpress.org/support/topic/can-this-plugin-be-used-for-free-one-time-downloads/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [10 years, 10 months ago](https://wordpress.org/support/topic/can-this-plugin-be-used-for-free-one-time-downloads/#post-6604574) * Hi there, * 1. Yes, products can be free. They will still be required to go through the checkout process so that a purchase record is created, to ensure the file is only downloadable by those who have purchased it. * 2. Yes, there’s a setting to limit the # of times a product can be downloaded, and you can disable redownloads entirely if you want. * 3. That’s not a feature we support at this time. We do have link expirations though, which can be set to an hourly value. For example, if you shared the same download link with the whole list, the link could be made to expire. This would be useful if you didn’t want the backers to go through the checkout process and you did it yourself for the purposes of sharing a single link with them all. Otherwise, we don’t have an option for that. Hope that makes sense. * Let us know if you have any other questions. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Mailbag] How to change the Email label and placeholder text?](https://wordpress.org/support/topic/how-to-change-the-email-label-and-placeholder-text/) * Plugin Contributor [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [10 years, 10 months ago](https://wordpress.org/support/topic/how-to-change-the-email-label-and-placeholder-text/#post-6603589) * Hi, * We’ll try to get an option added for that soon. In the meantime, you can use either a translation to change the text (using a free translation tool like Poedit), or use [Say What](https://wordpress.org/plugins/say-what/) to do it in the WordPress admin. * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[Editor] Dark Color not working](https://wordpress.org/support/topic/dark-color-not-working/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [10 years, 10 months ago](https://wordpress.org/support/topic/dark-color-not-working/#post-6600582) * Glad to hear it! Thanks for the update. 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