Title: John Parris's Replies - page 19 | WordPress.org --- # John Parris [ ](https://wordpress.org/support/users/mindctrl/) * [Profile](https://wordpress.org/support/users/mindctrl/) * [Topics Started](https://wordpress.org/support/users/mindctrl/topics/) * [Replies Created](https://wordpress.org/support/users/mindctrl/replies/) * [Reviews Written](https://wordpress.org/support/users/mindctrl/reviews/) * [Topics Replied To](https://wordpress.org/support/users/mindctrl/replied-to/) * [Engagements](https://wordpress.org/support/users/mindctrl/engagements/) * [Favorites](https://wordpress.org/support/users/mindctrl/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 271 through 285 (of 942 total) [←](https://wordpress.org/support/users/mindctrl/replies/page/18/?output_format=md) [1](https://wordpress.org/support/users/mindctrl/replies/?output_format=md) [2](https://wordpress.org/support/users/mindctrl/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/mindctrl/replies/page/3/?output_format=md)… [18](https://wordpress.org/support/users/mindctrl/replies/page/18/?output_format=md) 19 [20](https://wordpress.org/support/users/mindctrl/replies/page/20/?output_format=md)… [61](https://wordpress.org/support/users/mindctrl/replies/page/61/?output_format=md) [62](https://wordpress.org/support/users/mindctrl/replies/page/62/?output_format=md) [63](https://wordpress.org/support/users/mindctrl/replies/page/63/?output_format=md) [→](https://wordpress.org/support/users/mindctrl/replies/page/20/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Ninja Forms - The Contact Form Builder That Grows With You] Can't update plugin](https://wordpress.org/support/topic/cant-update-plugin-3/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [10 years, 1 month ago](https://wordpress.org/support/topic/cant-update-plugin-3/#post-7517820) * I’m also seeing this from certain servers. If I try to download it manually from there, I see this: * ``` wget https://downloads.wordpress.org/plugin/ninja-forms.2.9.50.zip --2016-06-27 15:15:29-- https://downloads.wordpress.org/plugin/ninja-forms.2.9.50.zip Resolving downloads.wordpress.org (downloads.wordpress.org)... 66.155.40.188, 66.155.40.186, 66.155.40.187, ... Connecting to downloads.wordpress.org (downloads.wordpress.org)|66.155.40.188|:443... connected. HTTP request sent, awaiting response... 404 Not Found 2016-06-27 15:15:30 ERROR 404: Not Found. ``` * Seems like a propagation problem maybe. I can download it fine from some servers, and I can use the [https://downloads.wordpress.org/plugin/ninja-forms.latest-stable.zip](https://downloads.wordpress.org/plugin/ninja-forms.latest-stable.zip) URL and it works on all of them. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Easy Digital Downloads – eCommerce Payments and Subscriptions made easy] Payment gateway](https://wordpress.org/support/topic/payment-gateway-21/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [10 years, 3 months ago](https://wordpress.org/support/topic/payment-gateway-21/#post-7300174) * Hey Martin, * Yes, having the IPN configured properly should fix the issue with buyers not having download links after purchase. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Easy Digital Downloads – eCommerce Payments and Subscriptions made easy] Payment gateway](https://wordpress.org/support/topic/payment-gateway-21/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [10 years, 3 months ago](https://wordpress.org/support/topic/payment-gateway-21/#post-7300047) * Hi, * I think you’ll find our Getting Started documentation very helpful for all this: [http://docs.easydigitaldownloads.com/](http://docs.easydigitaldownloads.com/) * For your missing download links, that usually happens when payments aren’t marked as Complete. That usually happens when the PayPal IPN isn’t configured. We have a help file about that here: [http://docs.easydigitaldownloads.com/article/190-payments-not-marked-as-complete](http://docs.easydigitaldownloads.com/article/190-payments-not-marked-as-complete) * The Forced/Redirect download method is explained here: [http://docs.easydigitaldownloads.com/article/1181-what-is-the-difference-between-forced-download-and-redirect-download](http://docs.easydigitaldownloads.com/article/1181-what-is-the-difference-between-forced-download-and-redirect-download) * The iBooks app doesn’t import the download of PDF files from websites. They require you sync them. That’s an Apple limitation. They can view it by downloading it in the browser and viewing it then, or by saving it to their iCloud drive or something like that. More info here: [https://support.apple.com/en-us/HT201478](https://support.apple.com/en-us/HT201478) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Easy Digital Downloads – eCommerce Payments and Subscriptions made easy] Payment gateway](https://wordpress.org/support/topic/payment-gateway-21/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [10 years, 3 months ago](https://wordpress.org/support/topic/payment-gateway-21/#post-7300026) * Happy to help! * There are a couple things you can do to test the first question. You can set up a PayPal sandbox account and make a test purchase. We’ve outlined that process [here](http://docs.easydigitaldownloads.com/article/839-how-do-i-create-a-paypal-sandbox-account). Admittedly PayPal’s sandbox isn’t very fun to deal with, so you might want to make a small real purchase with a discount code if the sandbox gets too tedious. You can also test with a 100% discount code if you want to just bypass PayPal and see what it looks like after a completed purchase. * I’ll briefly explain what happens. When using PayPal, the customer clicks the purchase button your site, goes to paypal.com, makes the payment, and returns to your site and lands on the purchase confirmation page. This will have a receipt with the payment details and links to download the product. They will also get an email that contains the same receipt information and download links. * For accepting credit cards, we recommend [Stripe](https://easydigitaldownloads.com/downloads/stripe-gateway/). They’re so easy to deal with. One thing you’ll need to do for accepting credit cards on your site, if you haven’t already, is set up a SSL security certificate on your site. This ensures when your customer enters a credit card number on your site, it is transmitted to the credit card processor over a secure link. We have some documentation about that [here](http://docs.easydigitaldownloads.com/article/994-how-to-set-up-ssl). Generally, the best option for getting a SSL certificate on your site is to contact your web host about it. They handle all the technical details of that process and can usually have it set up pretty quickly. * A brief explanation of what happens with Stripe. The customer stays on your site, instead of going to another site like PayPal works. After the payment is processed over the secure link, the customer is automatically redirected to the purchase confirmation page that contains the receipt and download links. An email is sent to the customer using this method too. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Easy Digital Downloads – eCommerce Payments and Subscriptions made easy] Payment gateway](https://wordpress.org/support/topic/payment-gateway-21/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [10 years, 3 months ago](https://wordpress.org/support/topic/payment-gateway-21/#post-7299958) * Hi jenmarisa, * Easy Digital Downloads (EDD) comes with PayPal Standard and Amazon Payments built in. Displaying the credit card icons is optional and what you’ll want to display, if anything, depends on which payment gateways you use and what cards they accept. * The text that says ‘You will also need to configure your gateway settings if you are accepting credit cards’ can be a bit confusing if you’re not familiar with the EDD payment gateways. That text is meant to convey that checking the boxes to display the icons doesn’t configure the payment gateway settings themselves. * For example, when using PayPal Standard you need to supply the email address of your PayPal account so when customers buy, PayPal knows to give you the money. You won’t need to do anything else in EDD for PayPal Standard. You can link your bank account on paypal.com to transfer your funds from PayPal to your bank. EDD doesn’t do anything with that part. * We also offer a number of paid [credit card gateway extensions](https://easydigitaldownloads.com/downloads/category/extensions/gateways/) that, if used, require additional configuration. * To configure each gateway that you plan on using, go to that gateway’s settings page. Here’s a screenshot to help clarify (the red box): [http://cl.ly/03370B2d1k3i](http://cl.ly/03370B2d1k3i) * Hope this helps. Let me know if you have any other questions. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Issue with my font size ONLY when using Chrome – pls help!](https://wordpress.org/support/topic/issue-with-my-font-size-only-when-using-chrome-pls-help/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [10 years, 4 months ago](https://wordpress.org/support/topic/issue-with-my-font-size-only-when-using-chrome-pls-help/#post-7246381) * Well that’s strange. Which version of Chrome are you on? * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [How to mail all wordpress user](https://wordpress.org/support/topic/how-to-mail-all-wordpress-user/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [10 years, 4 months ago](https://wordpress.org/support/topic/how-to-mail-all-wordpress-user/#post-7236087) * Hi, * There are lots of variables to emailing users in bulk, but a good place to start is the MailPoet plugin. [https://wordpress.org/plugins/wysija-newsletters/](https://wordpress.org/plugins/wysija-newsletters/) * It has a default mailing list for all registered users. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Login Page Support URLs Incorrect](https://wordpress.org/support/topic/login-page-support-urls-incorrect/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [10 years, 4 months ago](https://wordpress.org/support/topic/login-page-support-urls-incorrect/#post-7240516) * Hi, * You might want to consider doing a full database search and replace with a plugin that handles it properly. First, make a backup. BackWPup is a good, free plugin for this. Second, use Better Search & Replace to search for the full URL that includes the /1, and replace it with the one without it. [https://wordpress.org/plugins/better-search-replace/](https://wordpress.org/plugins/better-search-replace/) * Good luck. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Front-end not loading (no error). Server is fine](https://wordpress.org/support/topic/front-end-not-loading-no-error-server-is-fine/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [10 years, 4 months ago](https://wordpress.org/support/topic/front-end-not-loading-no-error-server-is-fine/#post-7240515) * Hi, * Since you’re referring to a commercial plugin, you’ll need to contact their support folks about it. The forums rules here do not allow support of commercial plugins. The folks you paid should be able to help though. * Good luck. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [uploads accessible without login](https://wordpress.org/support/topic/uploads-accessible-without-login/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [10 years, 4 months ago](https://wordpress.org/support/topic/uploads-accessible-without-login/#post-7241790) * Hi, * It depends on your hosting. You may be able to add a file named .htaccess to the folder, and add the following line to it: * ``` Options -Indexes ``` * If that doesn’t work, contact your host and ask them to deny directory listings in that folder. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Fatal Error – Accessing wp-config](https://wordpress.org/support/topic/fatal-error-accessing-wp-config/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [10 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-accessing-wp-config/#post-7242766) * Hi, * This is usually caused by a theme or plugin doesn’t something wrong with a query. The best way to figure out if that’s the case and what it is, deactivate everything and start turning it back on one by one until it happens again. That’ll help identify conflicts. * Secondarily, you can increase the WP memory limit following the instructions here: [https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP](https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP) * Forum: [Networking WordPress](https://wordpress.org/support/forum/multisite/) In reply to: [Reposting to user blogs](https://wordpress.org/support/topic/reposting-to-user-blogs/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [10 years, 4 months ago](https://wordpress.org/support/topic/reposting-to-user-blogs/#post-7246366) * Hi, * Jetpack has a reblog feature. That might work? [https://wordpress.org/plugins/jetpack/](https://wordpress.org/plugins/jetpack/) * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Issue with my font size ONLY when using Chrome – pls help!](https://wordpress.org/support/topic/issue-with-my-font-size-only-when-using-chrome-pls-help/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [10 years, 4 months ago](https://wordpress.org/support/topic/issue-with-my-font-size-only-when-using-chrome-pls-help/#post-7246365) * Hi there, * Have you checked the zoom feature in Chrome? Under the View menu, you should see a few zoom options. Ensure it’s set to Actual Size and see if that helps. * If that doesn’t help, can you share a screenshot of what you see so I can compare it? * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [password protected posts](https://wordpress.org/support/topic/password-protected-posts-7/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [10 years, 4 months ago](https://wordpress.org/support/topic/password-protected-posts-7/#post-7247664) * Hi, * It shouldn’t be happening. It sounds like you’ve entered the password to view the post and then tried to view the feed with the same user/browser. Try closing your web browser entirely then view the feed, or try a different browser. You should find that the post content is not available. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Can't add new User with WP 4.42](https://wordpress.org/support/topic/cant-add-new-user-with-wp-442/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [10 years, 4 months ago](https://wordpress.org/support/topic/cant-add-new-user-with-wp-442/#post-7247663) * Hi Art, * What happens when you try to add a new user? Do you see any error messages? Or does it seemingly add but not show up in the list? * Does it work right if you temporarily deactivate all plugins and switch to the default Twenty Sixteen theme? Viewing 15 replies - 271 through 285 (of 942 total) [←](https://wordpress.org/support/users/mindctrl/replies/page/18/?output_format=md) [1](https://wordpress.org/support/users/mindctrl/replies/?output_format=md) [2](https://wordpress.org/support/users/mindctrl/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/mindctrl/replies/page/3/?output_format=md)… [18](https://wordpress.org/support/users/mindctrl/replies/page/18/?output_format=md) 19 [20](https://wordpress.org/support/users/mindctrl/replies/page/20/?output_format=md)… [61](https://wordpress.org/support/users/mindctrl/replies/page/61/?output_format=md) [62](https://wordpress.org/support/users/mindctrl/replies/page/62/?output_format=md) [63](https://wordpress.org/support/users/mindctrl/replies/page/63/?output_format=md) [→](https://wordpress.org/support/users/mindctrl/replies/page/20/?output_format=md)