Title: John Parris's Replies - page 17 | WordPress.org --- # John Parris [ ](https://wordpress.org/support/users/mindctrl/) * [Profile](https://wordpress.org/support/users/mindctrl/) * [Topics Started](https://wordpress.org/support/users/mindctrl/topics/) * [Replies Created](https://wordpress.org/support/users/mindctrl/replies/) * [Reviews Written](https://wordpress.org/support/users/mindctrl/reviews/) * [Topics Replied To](https://wordpress.org/support/users/mindctrl/replied-to/) * [Engagements](https://wordpress.org/support/users/mindctrl/engagements/) * [Favorites](https://wordpress.org/support/users/mindctrl/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 241 through 255 (of 942 total) [←](https://wordpress.org/support/users/mindctrl/replies/page/16/?output_format=md) [1](https://wordpress.org/support/users/mindctrl/replies/?output_format=md) [2](https://wordpress.org/support/users/mindctrl/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/mindctrl/replies/page/3/?output_format=md)… [16](https://wordpress.org/support/users/mindctrl/replies/page/16/?output_format=md) 17 [18](https://wordpress.org/support/users/mindctrl/replies/page/18/?output_format=md)… [61](https://wordpress.org/support/users/mindctrl/replies/page/61/?output_format=md) [62](https://wordpress.org/support/users/mindctrl/replies/page/62/?output_format=md) [63](https://wordpress.org/support/users/mindctrl/replies/page/63/?output_format=md) [→](https://wordpress.org/support/users/mindctrl/replies/page/18/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Membership Plugin - Kadence Memberships] Not working on custom page template](https://wordpress.org/support/topic/not-working-on-custom-page-template/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [9 years ago](https://wordpress.org/support/topic/not-working-on-custom-page-template/#post-9323467) * Hi, * Without seeing the code in your custom page template, it’s hard to say. Please post a copy of it on gist.github.com and share a link to it. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Membership Plugin - Kadence Memberships] Translate strings](https://wordpress.org/support/topic/translate-strings-4/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [9 years ago](https://wordpress.org/support/topic/translate-strings-4/#post-9323465) * Hi, * We have not added any specific support for WPML, so if it doesn’t work you’ll want to reach out to the WPML folks for more info. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Membership Plugin - Kadence Memberships] Can I restrict files?](https://wordpress.org/support/topic/can-i-restrict-files/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [9 years ago](https://wordpress.org/support/topic/can-i-restrict-files/#post-9323463) * Hi, at this time we do not have an option for restricting media files. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Membership Plugin - Kadence Memberships] Restricting Content based on if they have an active subscription?](https://wordpress.org/support/topic/restricting-content-based-on-if-they-have-an-active-subscription/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [9 years, 1 month ago](https://wordpress.org/support/topic/restricting-content-based-on-if-they-have-an-active-subscription/#post-9317758) * Hi, * That’s not a feature we have. Sorry. They have a membership plugin that works with their subscriptions plugin. * We have a pro version called [Restrict Content Pro](https://restrictcontentpro.com/) that can use to restrict content based on members having a subscription, but it uses our own subscription feature and not the WooCommerce one. * Let me know if you have any other questions. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Membership Plugin - Kadence Memberships] Error after saving pages](https://wordpress.org/support/topic/error-after-saving-pages/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [9 years, 1 month ago](https://wordpress.org/support/topic/error-after-saving-pages/#post-9284538) * Hi @dohhutt, * We have a fix in the pipeline for this. It’ll be included in the next update. * Thanks for the report! * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Membership Plugin - Kadence Memberships] Does Not Work on WooCommerce /Shop/ Page](https://wordpress.org/support/topic/does-not-work-798/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [9 years, 1 month ago](https://wordpress.org/support/topic/does-not-work-798/#post-9228308) * Hi, * Sorry to hear Restrict Content isn’t working for you. Due to WooCommerce uses an override to display the products on that Shop page, Restrict Content doesn’t restrict the page from being viewed. * We don’t have official support for restricting WooCommerce products in Restrict Content. It’s possible with some custom code, but it’s a bit more involved. That’s something we’ve added in our [Restrict Content Pro](https://restrictcontentpro.com/) product, where you can restrict viewing and/or purchasing based on the user having a subscription level (free or paid) on the site. * Let me know if you have any questions. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Membership Plugin - Kadence Memberships] Quick View?](https://wordpress.org/support/topic/quick-view-2/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [9 years, 2 months ago](https://wordpress.org/support/topic/quick-view-2/#post-9192320) * Hi, * There’s not a built in way to preview the pages like that. If you restrict them, they’ll be restricted and show the restricted message. * One quick way to test it after saving is to right click on one of the following links and open the link in a new private/incognito window. [Screenshot](https://cl.ly/0w1L402m1Q3g) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Membership Plugin - Kadence Memberships] Restricting WooCommerce customers](https://wordpress.org/support/topic/restricting-woocommerce-customers/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [9 years, 2 months ago](https://wordpress.org/support/topic/restricting-woocommerce-customers/#post-9167109) * For this plugin, we’re about to ramp up development to bring in some new features. That’s one of the first ones on the list, so keep an eye out for that if your project’s timeline allows. * We’ll be releasing support for it in our [Restrict Content Pro](https://restrictcontentpro.com/) product soon, likely within the next 30 days. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Membership Plugin - Kadence Memberships] Restricting WooCommerce customers](https://wordpress.org/support/topic/restricting-woocommerce-customers/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [9 years, 2 months ago](https://wordpress.org/support/topic/restricting-woocommerce-customers/#post-9165285) * Hi Andrew, * The “customers” role is a custom role, and Restrict Content does not support them at this time. It’s something we’re planning to add in the near future, but I don’t have an estimated date yet. * Let me know if you have any other questions! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Membership Plugin - Kadence Memberships] register form doesn’t work](https://wordpress.org/support/topic/register-form-doesnt-work-2/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [9 years, 5 months ago](https://wordpress.org/support/topic/register-form-doesnt-work-2/#post-8907588) * Hi, * You’re referring to Restrict Content Pro, our paid plugin. We support that directly on our site. Please open a ticket here: [https://restrictcontentpro.com/support/](https://restrictcontentpro.com/support/) * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Membership Plugin - Kadence Memberships] Doesn’t work](https://wordpress.org/support/topic/doesnt-work-1534/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [9 years, 5 months ago](https://wordpress.org/support/topic/doesnt-work-1534/#post-8862832) * I appreciate your feedback. * Restrict Content uses the `the_content` filter in WordPress, which is effectively the stuff you type in the post/page editor. That’s the approach we took here, which may be different than the approach taken by the other plugins. That’s not to say one approach is better than another, just that there are reasons we took this approach. * I’m happy to hear you found a solution that works for you. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Membership Plugin - Kadence Memberships] Doesn’t work](https://wordpress.org/support/topic/doesnt-work-1534/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [9 years, 5 months ago](https://wordpress.org/support/topic/doesnt-work-1534/#post-8862272) * Hi [@compusolver](https://wordpress.org/support/users/compusolver/), * Elegant Themes has a proprietary page builder that doesn’t display the content using the WordPress standard methods. This would affect not only Restrict Content, but other membership and content restriction plugins, as well as any other plugin that relies on the standard to do its thing. * One of our team members wrote an extensive review of page builders, where he mentions Divi by Elegant Themes. If you’re curious about the ins and outs of page builders, you can read more about it here: [https://pippinsplugins.com/wordpress-page-builder-plugins-critical-review/](https://pippinsplugins.com/wordpress-page-builder-plugins-critical-review/) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Membership Plugin - Kadence Memberships] Restrict featured image](https://wordpress.org/support/topic/restrict-featured-image/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [9 years, 5 months ago](https://wordpress.org/support/topic/restrict-featured-image/#post-8836928) * Hi, that’s not possible without some custom development. The plugin only filters the post/page content out of the box, and featured images are displayed using another method. * If that’s something you’re interested in doing, see `current_user_can()` as one way to check a user’s role: [https://codex.wordpress.org/Function_Reference/current_user_can](https://codex.wordpress.org/Function_Reference/current_user_can) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Membership Plugin - Kadence Memberships] Restricted Page showing on menu](https://wordpress.org/support/topic/restricted-page-showing-on-menu/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [9 years, 6 months ago](https://wordpress.org/support/topic/restricted-page-showing-on-menu/#post-8718047) * Hi, * Restrict Content doesn’t remove the menu item if someone doesn’t have access to it. It would require some custom development to do that. You can also try using a plugin like Nav Menu Roles: [https://wordpress.org/plugins/nav-menu-roles/](https://wordpress.org/plugins/nav-menu-roles/) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Membership Plugin - Kadence Memberships] suscriber level doesn’t work](https://wordpress.org/support/topic/suscriber-level-doesnt-work/) * [John Parris](https://wordpress.org/support/users/mindctrl/) * (@mindctrl) * [9 years, 6 months ago](https://wordpress.org/support/topic/suscriber-level-doesnt-work/#post-8675640) * Hi, * Can you show some screenshots of: – the full post edit screen for the post in question – the user edit screen for the user that can’t see the content – the“ New User Default Role” setting in WordPress under Settings > General Viewing 15 replies - 241 through 255 (of 942 total) [←](https://wordpress.org/support/users/mindctrl/replies/page/16/?output_format=md) [1](https://wordpress.org/support/users/mindctrl/replies/?output_format=md) [2](https://wordpress.org/support/users/mindctrl/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/mindctrl/replies/page/3/?output_format=md)… [16](https://wordpress.org/support/users/mindctrl/replies/page/16/?output_format=md) 17 [18](https://wordpress.org/support/users/mindctrl/replies/page/18/?output_format=md)… [61](https://wordpress.org/support/users/mindctrl/replies/page/61/?output_format=md) [62](https://wordpress.org/support/users/mindctrl/replies/page/62/?output_format=md) [63](https://wordpress.org/support/users/mindctrl/replies/page/63/?output_format=md) [→](https://wordpress.org/support/users/mindctrl/replies/page/18/?output_format=md)