Title: millienus's Replies | WordPress.org

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# millienus

  [  ](https://wordpress.org/support/users/millienus/)

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## Forum Replies Created

Viewing 3 replies - 1 through 3 (of 3 total)

 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Completely locked out of account and HTML 500 ERROR](https://wordpress.org/support/topic/completely-locked-out-of-account-and-html-500-error/)
 *  Thread Starter [millienus](https://wordpress.org/support/users/millienus/)
 * (@millienus)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/completely-locked-out-of-account-and-html-500-error/#post-9329552)
 * It’s a website used at my workplace, and whoever set up the website no longer
   works here, so I have no idea. Without being able to see the website/wp-admin
   part, I don’t know how I could find out who the website is hosted with! This 
   is such a disaster :'(
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Completely locked out of account and HTML 500 ERROR](https://wordpress.org/support/topic/completely-locked-out-of-account-and-html-500-error/)
 *  Thread Starter [millienus](https://wordpress.org/support/users/millienus/)
 * (@millienus)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/completely-locked-out-of-account-and-html-500-error/#post-9329474)
 * poundsixzeros thank you for your reply! how would I know what my hosting account
   credentials are?
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Completely locked out of account and HTML 500 ERROR](https://wordpress.org/support/topic/completely-locked-out-of-account-and-html-500-error/)
 *  Thread Starter [millienus](https://wordpress.org/support/users/millienus/)
 * (@millienus)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/completely-locked-out-of-account-and-html-500-error/#post-9329467)
 * Hi, thanks very much for your reply. I’m not very good at wordpress so I can’t
   be sure, but I’ve been at this for hours now and I’m afraid I can’t see how I
   can do any of the above when the webpage is completely unavailable and the account
   is unavailable?
 * I can’t access an error log as I can’t access the server (I assume by server 
   you mean where I can edit the content of my pages etc?)
 * I can’t enable wp_depug as I can’t access sitename/wp-admin etc – that all just
   comes up with HTTP 500 error.
 * I can’t disable plugins as I can’t access them…and I can’t access them via an
   FTP as the FTP won’t let me log in because my password is apparently wrong.
 * I can’t work out what the phpmyadmin thing is – I downloaded it via [https://www.phpmyadmin.net/](https://www.phpmyadmin.net/)
   but its just a zip file with lots of folders in it? I have no idea what I’m supposed
   to do with that?
 * Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)