Title: Michael Cropper's Replies | WordPress.org --- # Michael Cropper [ ](https://wordpress.org/support/users/michaelcropper86/) * [Profile](https://wordpress.org/support/users/michaelcropper86/) * [Topics Started](https://wordpress.org/support/users/michaelcropper86/topics/) * [Replies Created](https://wordpress.org/support/users/michaelcropper86/replies/) * [Reviews Written](https://wordpress.org/support/users/michaelcropper86/reviews/) * [Topics Replied To](https://wordpress.org/support/users/michaelcropper86/replied-to/) * [Engagements](https://wordpress.org/support/users/michaelcropper86/engagements/) * [Favorites](https://wordpress.org/support/users/michaelcropper86/favorites/) Search replies: ## Forum Replies Created Viewing 10 replies - 1 through 10 (of 10 total) * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Comments](https://wordpress.org/support/topic/comments-53/) * [Michael Cropper](https://wordpress.org/support/users/michaelcropper86/) * (@michaelcropper86) * [9 years, 8 months ago](https://wordpress.org/support/topic/comments-53/#post-8225177) * I don’t think this forum is capable of doing PMs. Drop me a message through the contact form on our website and I’ll pick this up and get back to you through email instead. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Comments](https://wordpress.org/support/topic/comments-53/) * [Michael Cropper](https://wordpress.org/support/users/michaelcropper86/) * (@michaelcropper86) * [9 years, 8 months ago](https://wordpress.org/support/topic/comments-53/#post-8225122) * Move to a different web host if they are no good. You get what you pay for with web hosting, have a read over this to get yourself up to speed, [https://www.contradodigital.com/resources/really-simple-guide-to-web-servers/](https://www.contradodigital.com/resources/really-simple-guide-to-web-servers/) * No I’m not from WordPress, I run Contrado Digital, a digital agency who works with WordPress on a daily basis. Drop me an email (contact form on website) if you need me to take a look at what is going on, doesn’t sound like a huge job to resolve. * These forums are for both parties, newbies and experienced people coming together to help each other. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Comments](https://wordpress.org/support/topic/comments-53/) * [Michael Cropper](https://wordpress.org/support/users/michaelcropper86/) * (@michaelcropper86) * [9 years, 8 months ago](https://wordpress.org/support/topic/comments-53/#post-8223159) * In which case, that is all the help I can be. I’d suggest speaking with your web host, sounds like they have restricted something. Some web hosts turn off features like PHP Mail and require various types of authentication when it comes to email. Anything email related is a pain to debug. Good luck 🙂 * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Comments](https://wordpress.org/support/topic/comments-53/) * [Michael Cropper](https://wordpress.org/support/users/michaelcropper86/) * (@michaelcropper86) * [9 years, 8 months ago](https://wordpress.org/support/topic/comments-53/#post-8222671) * Just updated the permalinks after posting, see here, [https://www.creopressto.com/blog/not-receiving-email-notifications-comments-wordpress-fix/](https://www.creopressto.com/blog/not-receiving-email-notifications-comments-wordpress-fix/) * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Comments](https://wordpress.org/support/topic/comments-53/) * [Michael Cropper](https://wordpress.org/support/users/michaelcropper86/) * (@michaelcropper86) * [9 years, 8 months ago](https://wordpress.org/support/topic/comments-53/#post-8222529) * In which case, work through these debugging steps to figure out what is breaking at what point, [https://www.creopressto.com/not-receiving-email-notifications-comments-wordpress-fix/](https://www.creopressto.com/not-receiving-email-notifications-comments-wordpress-fix/)– should help you to get to the bottom of this * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Comments](https://wordpress.org/support/topic/comments-53/) * [Michael Cropper](https://wordpress.org/support/users/michaelcropper86/) * (@michaelcropper86) * [9 years, 8 months ago](https://wordpress.org/support/topic/comments-53/#post-8222318) * Worth a read over, [https://www.contradodigital.com/2016/04/04/debugging-email-deliverability-issues-cpanel-whm-imap-exchange/](https://www.contradodigital.com/2016/04/04/debugging-email-deliverability-issues-cpanel-whm-imap-exchange/) * And try installing a plugin such as WP Mail SMTP * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [Prices on Products with Variants are Wrong](https://wordpress.org/support/topic/prices-on-products-with-variants-are-wrong/) * Thread Starter [Michael Cropper](https://wordpress.org/support/users/michaelcropper86/) * (@michaelcropper86) * [10 years, 7 months ago](https://wordpress.org/support/topic/prices-on-products-with-variants-are-wrong/#post-6705852) * Update: All sorted * To anyone else experiencing this issue. This is a bug with a specific version of WooCommerce, please update to the latest version and this should fix itself. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Whole Site 403 Error After Plugin Update](https://wordpress.org/support/topic/whole-site-403-error-after-plugin-update/) * Thread Starter [Michael Cropper](https://wordpress.org/support/users/michaelcropper86/) * (@michaelcropper86) * [10 years, 7 months ago](https://wordpress.org/support/topic/whole-site-403-error-after-plugin-update/#post-6695599) * Got to the bottom of the problem, kind of, the issue related to updating the 3 plugins somehow caused The Events Calendar to get into an infinite loop and crash the server. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[JSON API] Very slow response time on mobile app](https://wordpress.org/support/topic/very-slow-response-time-on-mobile-app/) * [Michael Cropper](https://wordpress.org/support/users/michaelcropper86/) * (@michaelcropper86) * [10 years, 7 months ago](https://wordpress.org/support/topic/very-slow-response-time-on-mobile-app/#post-6683746) * Are all the plugins updated on the website? * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Whole Site 403 Error After Plugin Update](https://wordpress.org/support/topic/whole-site-403-error-after-plugin-update/) * Thread Starter [Michael Cropper](https://wordpress.org/support/users/michaelcropper86/) * (@michaelcropper86) * [10 years, 7 months ago](https://wordpress.org/support/topic/whole-site-403-error-after-plugin-update/#post-6695478) * As a last resort, I just deleted everything from .htaccess except the default bits and this seems to have solved the problem – initially; * # BEGIN WordPress RewriteEngine On RewriteBase / RewriteRule ^index\.php$ – [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME}!- d RewriteRule . /index.php [L] # END WordPress * Absolutely no idea what has managed to get inserted into here during a plugin update which would cause this though. Would be interesting to hear people’s thoughts on the topic. * The problem being is that the .htaccess file was 500 lines long, all filled with All-in-One WordPress Security & Firewall along with W3 Total Cache along with only allowing traffic through proxy cloud firewall with Sucuri. The irony is that none of the plugins which were being updated when this happened had anything to do with any of those things. The 3x plugins which were being updated at this point included AddThis Sharing Buttons, Custom Fields Search by BestWebSoft, and WooCommerce. * When the site came back after this, decided to update those same 3 plugins again to rule out the DOS attack which seemed to happen at the same time as the updates previously. Interestingly, as soon as this was updated again, all plugins listed as being installed successfully. Then literally the second this happened, more W3 Total Cache had managed to fill up the .htaccess file again, which caused the CPU on the server to spike over 100%, causing problems again. Disabled W3 Total Cache by renaming the file on the server. So once CPU load comes back down once PHP memory limit times out the processes (hopefully) then I’ll give this another go. Viewing 10 replies - 1 through 10 (of 10 total)