Title: Metagauss Support's Replies | WordPress.org --- # Metagauss Support [ ](https://wordpress.org/support/users/mgsupport/) * [Profile](https://wordpress.org/support/users/mgsupport/) * [Topics Started](https://wordpress.org/support/users/mgsupport/topics/) * [Replies Created](https://wordpress.org/support/users/mgsupport/replies/) * [Reviews Written](https://wordpress.org/support/users/mgsupport/reviews/) * [Topics Replied To](https://wordpress.org/support/users/mgsupport/replied-to/) * [Engagements](https://wordpress.org/support/users/mgsupport/engagements/) * [Favorites](https://wordpress.org/support/users/mgsupport/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 53 total) 1 [2](https://wordpress.org/support/users/mgsupport/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/mgsupport/replies/page/3/?output_format=md) [4](https://wordpress.org/support/users/mgsupport/replies/page/4/?output_format=md) [→](https://wordpress.org/support/users/mgsupport/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Download Plugin] Getting “click here to add events calendar”, I don’t want it](https://wordpress.org/support/topic/getting-click-here-to-add-events-calendar-i-dont-want-it/) * Plugin Support [Metagauss Support](https://wordpress.org/support/users/mgsupport/) * (@mgsupport) * [1 year, 1 month ago](https://wordpress.org/support/topic/getting-click-here-to-add-events-calendar-i-dont-want-it/#post-18431569) * Hi [@ellmanncreative](https://wordpress.org/support/users/ellmanncreative/), * Thanks for sharing your feedback — and sorry for the inconvenience. * Just to clarify, the notice is designed to be fully dismissible. Once dismissed, it should not appear again. If for any reason you’re unable to dismiss it, please let us know — we’re happy to take a closer look. * We’ve also attached a screenshot below showing the close icon (top-right corner of the notice) in case that helps. * [dp-banner-screenshot.png](https://metagauss.sharepoint.com/:i:/s/EventPrime2/ESqQlPSBx7pPnAysiTQVdXMBcjraXSXMokKhgHegbDLWjg?e=Co5agV) * Thanks again for your input — we truly appreciate it! * — The Download Plugin Team - This reply was modified 1 year, 1 month ago by [Metagauss Support](https://wordpress.org/support/users/mgsupport/). - This reply was modified 1 year, 1 month ago by [Metagauss Support](https://wordpress.org/support/users/mgsupport/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[EventPrime – Events Calendar, Bookings and Tickets] Time Format front-end calendar view](https://wordpress.org/support/topic/time-format-front-end-calendar-view/) * [Metagauss Support](https://wordpress.org/support/users/mgsupport/) * (@mgsupport) * [4 years, 6 months ago](https://wordpress.org/support/topic/time-format-front-end-calendar-view/#post-15181444) * Thanks for writing to us. The issue related to the 24hr format is on our notice and the team is working on it. We will fix this in our next upcoming release. Many thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[EventPrime – Events Calendar, Bookings and Tickets] Changing text on event card: “SOLD”](https://wordpress.org/support/topic/changing-text-on-event-card-sold/) * [Metagauss Support](https://wordpress.org/support/users/mgsupport/) * (@mgsupport) * [4 years, 6 months ago](https://wordpress.org/support/topic/changing-text-on-event-card-sold/#post-15139899) * Thanks for writing to us. We request you to raise a ticket for this issue on EventPrime support portal in order to allow us to assist you in a better way. Find below the URL of the support portal: [https://metagauss.com/help-and-support/](https://metagauss.com/help-and-support/) Many thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[EventPrime – Events Calendar, Bookings and Tickets] Google Maps API error](https://wordpress.org/support/topic/google-maps-api-error-9/) * [Metagauss Support](https://wordpress.org/support/users/mgsupport/) * (@mgsupport) * [4 years, 6 months ago](https://wordpress.org/support/topic/google-maps-api-error-9/#post-15139886) * Thanks for writing to us. It seems that the domain in the refer is not properly set with the Google Maps API on your site. So it throws the error code “RefererNotAllowedMapError”. You may refer to the following URL to check the error code: [https://developers.google.com/maps/documentation/javascript/error-messages](https://developers.google.com/maps/documentation/javascript/error-messages) You may raise a ticket on EventPrime support portal in case you need further assistance. Many thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[EventPrime – Events Calendar, Bookings and Tickets] Hide end times?](https://wordpress.org/support/topic/hide-end-times/) * [Metagauss Support](https://wordpress.org/support/users/mgsupport/) * (@mgsupport) * [4 years, 6 months ago](https://wordpress.org/support/topic/hide-end-times/#post-15131949) * Thanks for writing to us. The asked feature is not available in EventPrime as of now. But we have made a note of your requirement and forwarded it to the planning team for further analysis. Many thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[EventPrime – Events Calendar, Bookings and Tickets] Event Type Cover Image](https://wordpress.org/support/topic/event-type-cover-image/) * [Metagauss Support](https://wordpress.org/support/users/mgsupport/) * (@mgsupport) * [4 years, 6 months ago](https://wordpress.org/support/topic/event-type-cover-image/#post-15106357) * Thank you for writing to us. You may use the image dimensions 840*300 for the images of the event. Feel free to reach out to us for any queries on the EventPrime support portal. The link is as follows: [https://metagauss.com/help-and-support/](https://metagauss.com/help-and-support/) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[EventPrime – Events Calendar, Bookings and Tickets] Guest Booking —> Status](https://wordpress.org/support/topic/guest-booking-status/) * [Metagauss Support](https://wordpress.org/support/users/mgsupport/) * (@mgsupport) * [4 years, 7 months ago](https://wordpress.org/support/topic/guest-booking-status/#post-15087228) * Thanks for writing to us. You don’t need to set any payment gateway for free events. If the event price is zero (0) then there will be a default checkout button on the booking summary page. * This is the default behaviour of the EventPrime to show the booking summary while booking for an event. It is not possible to remove this page. * There might be the following possible reasons for a booking status to get changed from “Pending” to “Cancelled”: 1. The user hasn’t completed the booking process. 2. The user refreshes the page before the booking gets completed. 3. The user opens some other page during the booking process. * Feel free to get back to us in case you have further queries. Many thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[EventPrime – Events Calendar, Bookings and Tickets] Ticket limit](https://wordpress.org/support/topic/ticket-limit/) * [Metagauss Support](https://wordpress.org/support/users/mgsupport/) * (@mgsupport) * [4 years, 7 months ago](https://wordpress.org/support/topic/ticket-limit/#post-15081397) * As per your requirement, we have implemented the feature to set a limit for the number of attendees in the “Standing” arrangement too. You can update to the latest version of the EventPrime and verify the same. Many thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[EventPrime – Events Calendar, Bookings and Tickets] Zapier Integration](https://wordpress.org/support/topic/zapier-integration-15/) * [Metagauss Support](https://wordpress.org/support/users/mgsupport/) * (@mgsupport) * [4 years, 7 months ago](https://wordpress.org/support/topic/zapier-integration-15/#post-15048175) * This feature is not available as of now. But we have made a note of your requirement and forwarded it to the planning team for further analysis on its inclusion in the near future. Many thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[EventPrime – Events Calendar, Bookings and Tickets] upcoming event](https://wordpress.org/support/topic/upcoming-event-2/) * [Metagauss Support](https://wordpress.org/support/users/mgsupport/) * (@mgsupport) * [4 years, 7 months ago](https://wordpress.org/support/topic/upcoming-event-2/#post-15048172) * This feature is not available as of now. But we have made a note of your requirement and forwarded it to the planning team for further analysis on its inclusion in the near future. Many thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[EventPrime – Events Calendar, Bookings and Tickets] Show event as single page instead of query string](https://wordpress.org/support/topic/show-event-as-single-page-instead-of-query-string/) * [Metagauss Support](https://wordpress.org/support/users/mgsupport/) * (@mgsupport) * [4 years, 8 months ago](https://wordpress.org/support/topic/show-event-as-single-page-instead-of-query-string/#post-14975891) * We have made a note of this requirement and forwarded it to the planning team for further analysis. Many thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[EventPrime – Events Calendar, Bookings and Tickets] Show event as single page instead of query string](https://wordpress.org/support/topic/show-event-as-single-page-instead-of-query-string/) * [Metagauss Support](https://wordpress.org/support/users/mgsupport/) * (@mgsupport) * [4 years, 8 months ago](https://wordpress.org/support/topic/show-event-as-single-page-instead-of-query-string/#post-14967112) * Thanks for writing to us. If you want to implement this for a single event, then it can be achieved using the event shortcode of that particular event. But this can’t be implemented for multiple events as it will be impossible to differentiate between two or more events that have the same name. Feel free to write in case you have any doubts. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[EventPrime – Events Calendar, Bookings and Tickets] Translation](https://wordpress.org/support/topic/translation-1297/) * [Metagauss Support](https://wordpress.org/support/users/mgsupport/) * (@mgsupport) * [4 years, 9 months ago](https://wordpress.org/support/topic/translation-1297/#post-14850932) * We sincerely apologize for the delay in responding to this issue. The process of translation and how it gets translated into a selected language is out of the scope of the plugin. It is handled by Polyglot and WordPress. We advise you to get in touch with the Polyglot team for a resolution on this. Do let us know if you need any further assistance. We are happy to help. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[EventPrime – Events Calendar, Bookings and Tickets] Ticket limit](https://wordpress.org/support/topic/ticket-limit/) * [Metagauss Support](https://wordpress.org/support/users/mgsupport/) * (@mgsupport) * [4 years, 9 months ago](https://wordpress.org/support/topic/ticket-limit/#post-14837567) * The requested feature is available only with the paid version of the EventPrime using the “EventPrime Ticketing and Seating” extension as of now. We have made a note of your requirement and forwarded it to the planning team for further analysis. We will get back to you soon. Many thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[EventPrime – Events Calendar, Bookings and Tickets] Enable comments on Single Event Pages](https://wordpress.org/support/topic/enable-comments-on-single-event-pages/) * [Metagauss Support](https://wordpress.org/support/users/mgsupport/) * (@mgsupport) * [4 years, 11 months ago](https://wordpress.org/support/topic/enable-comments-on-single-event-pages/#post-14679351) * Thank you so much for using the EventPrime plugin. Assuming that the EventPrime’s extension “EventPrime Event Comments” is installed and activated on your site, refer to the following path to enable the comments for an event: * Go to EventPrime-> Global Settings-> Event Comments-> Select the option “Allow Event Comments”-> Save it. This will enable the users to add comments on an event. * Do let us know in case you have further queries. Many thanks. 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