Title: Smash Balloon Manuel's Replies | WordPress.org --- # Smash Balloon Manuel [ ](https://wordpress.org/support/users/mescobar/) * [Profile](https://wordpress.org/support/users/mescobar/) * [Topics Started](https://wordpress.org/support/users/mescobar/topics/) * [Replies Created](https://wordpress.org/support/users/mescobar/replies/) * [Reviews Written](https://wordpress.org/support/users/mescobar/reviews/) * [Topics Replied To](https://wordpress.org/support/users/mescobar/replied-to/) * [Engagements](https://wordpress.org/support/users/mescobar/engagements/) * [Favorites](https://wordpress.org/support/users/mescobar/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 138 total) 1 [2](https://wordpress.org/support/users/mescobar/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/mescobar/replies/page/3/?output_format=md)… [8](https://wordpress.org/support/users/mescobar/replies/page/8/?output_format=md) [9](https://wordpress.org/support/users/mescobar/replies/page/9/?output_format=md) [10](https://wordpress.org/support/users/mescobar/replies/page/10/?output_format=md) [→](https://wordpress.org/support/users/mescobar/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Smash Balloon Social Photo Feed – Easy Social Feeds Plugin] WordPress database error](https://wordpress.org/support/topic/wordpress-database-error-209/) * Plugin Support [Smash Balloon Manuel](https://wordpress.org/support/users/mescobar/) * (@mescobar) * [1 month, 4 weeks ago](https://wordpress.org/support/topic/wordpress-database-error-209/#post-18939938) * Hi SRD75, * Thanks for posting the exact error. In this case the key part is: * Table “…wp_sbi_instagram_feed_locator” doesn’t exist * means one of the plugin’s own database tables is missing. Our Instagram Feed plugin creates a few small custom tables, and this one (the “feed locator”) simply keeps track of which pages your feeds appear on. The plugin creates it automatically, so when it goes missing it is almost always because the table was not carried over during a site migration, restore, or clone, or because the database user did not have permission to create tables at the time. * It does not harm your content, but it does fill up your error log, and here is how to clear it: 1. Go to Plugins, deactivate Smash Balloon Social Photo Feed, then activate it again. On activation the plugin checks for its tables and recreates this one if it is missing. In most cases that single step stops the errors. 2. Load a page or two that displays a feed, then check whether the error_log entries stop appearing. * If the errors keep coming back after reactivating, it almost always means the database user does not have permission to create new tables (this is common on some managed or recently migrated setups). The fix there is to ask your host to grant the database user the CREATE privilege, then deactivate and reactivate the plugin once more so the table can be created. The plugin will also display a notice in your admin if it tried to create the table and was not allowed to. * If it still will not create after that, or if you would like us to look into the specifics of your setup, please reach out through our support form at [https://smashballoon.com/support](https://smashballoon.com/support) and include your System Info (and mention this same error). That lets you share your database and hosting details privately rather than on the public forum, and we can take it from there. * Best regards, ManuelSmash Balloon Support * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Feeds for YouTube (YouTube video, channel, and gallery plugin)] This plugin failed to load properly and is paused during recovery mode.](https://wordpress.org/support/topic/this-plugin-failed-to-load-properly-and-is-paused-during-recovery-mode-25/) * Plugin Support [Smash Balloon Manuel](https://wordpress.org/support/users/mescobar/) * (@mescobar) * [1 month, 4 weeks ago](https://wordpress.org/support/topic/this-plugin-failed-to-load-properly-and-is-paused-during-recovery-mode-25/#post-18939934) * Hi [@redtailboas](https://wordpress.org/support/users/redtailboas/), * Sorry for the trouble, and thanks for flagging it. “This plugin failed to load properly and is paused during recovery mode” is WordPress’s safety feature doing its job: it means the plugin hit a PHP error while loading, so WordPress paused it rather than letting the site white-screen. The reassuring part is that this is recoverable, and your feeds and settings are safe, because those are stored in your database, not in the plugin’s files. * The single most useful thing for pinpointing the cause is the actual error text. WordPress emails it to your site’s admin address (the subject is about a technical issue on your site), and that email includes the specific message, file, and line. That detail is what tells us exactly what failed. * In the meantime, here are the safe steps that resolve this in most cases: 1. Get back into your admin. Use the link in that recovery-mode email, or just log in at your usual /wp-admin (recovery mode lets you in with the plugin paused). 2. Update Feeds for YouTube to the latest version if an update is showing. A partial or interrupted update is one of the most common causes of this message. 3. If it is already on the latest version, deactivate, delete, and reinstall Feeds for YouTube fresh from Plugins, then Add New. This replaces any corrupted plugin files, and it is safe: your feeds and settings live in the database, so reinstalling does not lose them. 4. Confirm your server is on a supported PHP version (the plugin needs PHP 7.4 or higher). You can check under Tools, then Site Health, then Info, or ask your host. * If the plugin still pauses after a clean reinstall, the error text will tell us exactly what is failing. Because that message can include server file paths and other details that are better not posted on a public forum, the best next step is to reach out to us through our support form at [https://smashballoon.com/support](https://smashballoon.com/support) and paste in the full error from the recovery email (or from your wp-content/ debug.log), along with your System Info. We will be able to track it down quickly from there. * Best regards, ManuelSmash Balloon Support * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Smash Balloon Social Photo Feed – Easy Social Feeds Plugin] Exclusive offer spam](https://wordpress.org/support/topic/exclusive-offer-spam/) * Plugin Support [Smash Balloon Manuel](https://wordpress.org/support/users/mescobar/) * (@mescobar) * [2 months ago](https://wordpress.org/support/topic/exclusive-offer-spam/#post-18939083) * Hi [@jackoneill](https://wordpress.org/support/users/jackoneill/), * Thanks for taking the time to flag this, and I’m sorry the offer notice has been getting in your way across the admin area. You’re right that it shouldn’t be this hard to dismiss, and that’s not the experience we want you to have. * We’ve raised this with our development team and have changes on the way to make the notice easier to dismiss and keep it from coming back once you’ve closed it. It should be a much smoother experience in an upcoming release. * In the meantime, if you’d like it gone right now, reach out to us through our support form at [https://smashballoon.com/support](https://smashballoon.com/support) and we’ll help sort it for your specific site setup. * Really appreciate your patience, and thanks for using Instagram Feed. * The Smash Balloon Team * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Smash Balloon Social Photo Feed – Easy Social Feeds Plugin] Changing Server Lost 3 Instagram Accounts](https://wordpress.org/support/topic/changing-server-lost-3-instagram-accounts/) * Plugin Support [Smash Balloon Manuel](https://wordpress.org/support/users/mescobar/) * (@mescobar) * [2 months ago](https://wordpress.org/support/topic/changing-server-lost-3-instagram-accounts/#post-18933854) * Hi [@debbiemum](https://wordpress.org/support/users/debbiemum/), * Thank you for setting out the timeline so clearly. I completely understand why three accounts going down together feels like more than coincidence, and I want to answer each of your points directly rather than wave them away. * On whether the plugin could be involved at all, it helps to explain how limited our access is. Our app is formally reviewed and approved by Meta, and it goes through Meta’s App Review process every year ([https://developers.facebook.com/docs/resp-plat-initiatives/individual-processes/app-review/](https://developers.facebook.com/docs/resp-plat-initiatives/individual-processes/app-review/)). That process sets and audits exactly what the app is permitted to do, and the plugin works only within those approved permissions. It has no mechanism that could change an account’s standing or cause it to be disabled. * To your specific questions: 1. No, we have not had other reports of this. Reconnecting through Smash Balloon cannot disable an Instagram account, so a server move and reconnection is not something that can put an account in violation. 2. The Error 999 / decryption message is purely local to your site. After a server move the WordPress security keys can change, so the saved connection (stored encrypted and tied to those keys) can no longer be read. Reconnecting simply rebuilds that link through Meta’s approved API. Nothing in that flow touches your account’s standing on Instagram, so it cannot trigger a disable. 3. We have no visibility into, and store none of, your connection or login details, so nothing on our side links or flags your accounts. If the three share a Meta login or business, or were reconnected from the same new server, any security action Instagram takes would apply across them, but that is Instagram’s system acting, not the plugin. 4. No, there is no logging. We deliberately do not log or store connection or login data, both because Meta requires it and as part of our own security practices. The plugin uses limited API permissions to pull your feed content only; it never logs in as you and never stores your password. Meta is the only party that holds request-level records. * We do take any suggestion of a plugin issue seriously, so if you email us at [https://smashballoon.com/support](https://smashballoon.com/support) with the three sites and the affected accounts, we are glad to review the plugin and server- side with you directly. For the account status itself, only Instagram can review or restore a disabled account through the option on the disabled notice or at [https://help.instagram.com/](https://help.instagram.com/). * I am sorry you are dealing with this, especially with years of content at stake, and I hope Instagram restores the accounts quickly. * Best regards, * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Smash Balloon Social Photo Feed – Easy Social Feeds Plugin] Changing Server Lost 3 Instagram Accounts](https://wordpress.org/support/topic/changing-server-lost-3-instagram-accounts/) * Plugin Support [Smash Balloon Manuel](https://wordpress.org/support/users/mescobar/) * (@mescobar) * [2 months, 1 week ago](https://wordpress.org/support/topic/changing-server-lost-3-instagram-accounts/#post-18932489) * Hi [@debbiemum](https://wordpress.org/support/users/debbiemum/), * I am really sorry to hear that three of your Instagram accounts were disabled. I want to be clear and straight with you about what is, and is not, connected here. * The most important point first: connecting or reconnecting your account through Smash Balloon does not cause Instagram to disable an account, and it does not put your account in violation of Instagram’s terms or community standards. Our plugin connects using Instagram’s official API through an app that has been reviewed and approved by Meta. It does not log in as you, it does not store your password, and it does not do anything in the background that would breach Instagram’s rules. * It helps to separate the two things that happened, because they are not related to each other: 1. On your website (the plugin side). When a site is moved to a new server, the security keys that WordPress uses can change. Smash Balloon keeps your Instagram connection stored in an encrypted form that is tied to those keys, so after the move the plugin can no longer read the saved connection. That shows up as a local decryption error on your site, and the feed stops until you reconnect. This is purely a local, technical issue on your own website. It has no effect on your Instagram account’s standing and it cannot trigger a disable. 2. On Instagram’s side (the account being disabled). The “community standards” notice, the verification step you were asked to complete, and the disabling of the accounts are all actions taken by Instagram on their end. We have no visibility into, or control over, those decisions, and the plugin cannot cause them. One pattern we do sometimes see is that signing into several Instagram accounts in a short window from a brand new server or location can trip Instagram’s automated security checks. That is a security flag reacting to the new login activity, rather than a sign that you actually broke a community standard, but only Instagram can tell you the real reason, and only Instagram can restore an account. * Because the account status sits entirely on Instagram’s side, the way to challenge it is directly with Instagram. We are genuinely not able to reinstate or appeal an account on your behalf. On the disabled notice (in the Instagram app or at instagram.com) there is normally an option to request a review or verify your identity, and that is the route to take. Instagram’s Help Center also has steps for disabled accounts here: [https://help.instagram.com/](https://help.instagram.com/) * For the plugin side, once an account is active again (and for any accounts that are still fine), reconnecting through Smash Balloon is safe. If you see that connection or decryption message again after the move, the fix is simply to reconnect the account in the plugin, which creates a fresh, valid connection on the new server, or follow these other steps: [https://smashballoon.com/doc/error-999-access-token-could-not-be-decrypted/](https://smashballoon.com/doc/error-999-access-token-could-not-be-decrypted/) * If you would like hands-on help with the reconnection or with getting your feeds working again on the new server, you are very welcome to reach out to our support team through our form here: [https://smashballoon.com/support](https://smashballoon.com/support). We would be glad to help with that side of things. * Again, I am sorry you are dealing with this, and I hope Instagram restores your accounts quickly. * Best regards, * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Feeds for YouTube (YouTube video, channel, and gallery plugin)] Tiering Basic Functions](https://wordpress.org/support/topic/tiering-basic-functions/) * Plugin Support [Smash Balloon Manuel](https://wordpress.org/support/users/mescobar/) * (@mescobar) * [2 months, 3 weeks ago](https://wordpress.org/support/topic/tiering-basic-functions/#post-18912704) * Hi [@izrodmon](https://wordpress.org/support/users/izrodmon/), * Thank you for taking the time to share your feedback; we really appreciate it, and we’re glad to hear you’re enjoying the plugin overall! * We completely understand your frustration regarding the feature tiers. We know it can feel limiting when customization options you’d expect to be basic require an upgrade. Your feedback on this is valuable, and we do take it seriously when evaluating how we structure our plans. * The reason behind our tiered approach is that it allows us to offer a fully functional free version of the plugin while sustaining the development, support, and ongoing updates that keep things running smoothly for everyone. That said, we’re always looking for ways to improve the experience for all our users, and feedback like yours helps us understand what matters most. * If you’d like, we’d love to hear more about your specific use case; feel free to reach out to us directly at [https://smashballoon.com/support/](https://smashballoon.com/support/) and we can explore whether there’s a way we can help. * Kind regards, * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Smash Balloon Social Post Feed - Simple Social Feeds for WordPress] works fine](https://wordpress.org/support/topic/works-fine-1666/) * Plugin Support [Smash Balloon Manuel](https://wordpress.org/support/users/mescobar/) * (@mescobar) * [3 months ago](https://wordpress.org/support/topic/works-fine-1666/#post-18904218) * Hi [@bastings](https://wordpress.org/support/users/bastings/), * Thank you so much for the kind words and the 5-star review! We’re glad to hear the plugin was easy to configure and is working well for you. If you ever need any help or have suggestions for improvements, don’t hesitate to reach out to our support team. We’re always happy to help! * Best regards, * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Smash Balloon Social Photo Feed – Easy Social Feeds Plugin] This plugin is a crap](https://wordpress.org/support/topic/this-plugin-is-a-crap/) * Plugin Support [Smash Balloon Manuel](https://wordpress.org/support/users/mescobar/) * (@mescobar) * [3 months ago](https://wordpress.org/support/topic/this-plugin-is-a-crap/#post-18904217) * Hi [@rypar](https://wordpress.org/support/users/rypar/) , * Thank you for taking the time to share your feedback; we genuinely appreciate it, and we’re sorry to hear about the frustrations you’ve experienced. * We’d like to look into each of the issues you’ve raised: - Promotional banner: Could you let us know which version of the plugin you’re currently running? We want to make sure the fix that was implemented is properly applied in your case, and if not, we’ll escalate this to our development team right away. * - Elementor compatibility: We take compatibility with popular page builders seriously. If the “Reduce DOM” feature is causing layout issues with our feed, we’d like to investigate this further. Could you share a link to the affected page (or a staging copy) so we can reproduce and address the issue? * - Connection renewal: If you’re experiencing frequent disconnections, our support team can help troubleshoot the specific cause and find a lasting solution. * We’d love the opportunity to resolve these issues for you. Please don’t hesitate to reach out to our support team at [https://smashballoon.com/support/](https://smashballoon.com/support/) so we can dig into the specifics of your setup and get everything working smoothly. Thank you for your patience, and we hope to turn your experience around. * Best regards, * The Smash Balloon Team * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Smash Balloon Social Photo Feed – Easy Social Feeds Plugin] Constantly havign to reconnect](https://wordpress.org/support/topic/constantly-havign-to-reconnect/) * Plugin Support [Smash Balloon Manuel](https://wordpress.org/support/users/mescobar/) * (@mescobar) * [3 months, 3 weeks ago](https://wordpress.org/support/topic/constantly-havign-to-reconnect/#post-18889024) * Hi [@missodessa](https://wordpress.org/support/users/missodessa/) Thank you for taking the time to share your experience; we’re sorry to hear about the frustration with the frequent reconnection prompts.The message you’re seeing about “[future activity history off Meta technologies](https://smashballoon.com/doc/how-to-fix-the-error-your-activity-off-meta-technologies-is-currently-turned-off/)” is actually a setting controlled by Meta/Instagram on their end, not something caused by our plugin directly. However, we understand that it makes the experience much more difficult, and we want to help you get this sorted out.Here’s what we’d suggest:1. Go to your **Instagram Account Center** (you can find it in the Instagram app under Settings > Accounts Center > Your Information and Permissions) and make sure “Future activity” from third-party apps is toggled **ON** for your connected account.2. After adjusting that setting, reconnect your account through the plugin; this should resolve the recurring disconnection issue. * If you continue to experience problems after making that change, we’d love to help you further. Please don’t hesitate to open a support ticket at [smashballoon.com/support](http://smashballoon.com/support), and our team will work with you directly to get everything running smoothly. We appreciate your patience and want to make sure the plugin works as seamlessly as it used to for you! * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Reviews Feed – Add Testimonials and Customer Reviews From Google Reviews, Yelp, TripAdvisor, and More] Email not registered – when it is.](https://wordpress.org/support/topic/email-not-registered-when-it-is/) * Plugin Support [Smash Balloon Manuel](https://wordpress.org/support/users/mescobar/) * (@mescobar) * [4 months, 1 week ago](https://wordpress.org/support/topic/email-not-registered-when-it-is/#post-18872962) * Hi [@plb1968](https://wordpress.org/support/users/plb1968/), * Thank you for leaving a review, we’re sorry to hear you ran into trouble with the email confirmation step! * I’d like to assist you with this problem; it could be that the email verification got stuck on our end, and we’d genuinely love the chance to help you get this sorted out. This type of issue is usually something we can resolve quickly once we take a closer look. * If you’re open to it, please reach out to us at **smashballoon.com/support** and we’ll be happy to help get things working for you. * Thanks again for giving the plugin a try, and we hope to hear from you! * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Smash Balloon Social Post Feed - Simple Social Feeds for WordPress] Pricey and frustrating unless you have the patience of Job.](https://wordpress.org/support/topic/pricey-and-frustrating-unless-you-have-the-patience-of-job/) * Plugin Support [Smash Balloon Manuel](https://wordpress.org/support/users/mescobar/) * (@mescobar) * [5 months, 2 weeks ago](https://wordpress.org/support/topic/pricey-and-frustrating-unless-you-have-the-patience-of-job/#post-18838245) * Hi [@matthewstrange](https://wordpress.org/support/users/matthewstrange/) * Thank you for taking the time to share such a detailed and thoughtful review. We genuinely appreciate the time and care you put into outlining your experience, even though it was a frustrating one. * First, we’re sorry that the process ended up being so time-consuming and disappointing. That’s never the experience we want for our users. * Regarding syncing issues, you’re correct that limitations and occasional delays can occur with the free version due to API restrictions from Facebook. That said, the experience you described, especially the inconsistency, is something we continue to monitor and improve. We understand how that uncertainty can create unnecessary stress. * On the licensing and feature differences between plans, we hear your feedback clearly. Our intention is to provide scalable options depending on site needs, but we recognize that the way features are presented can sometimes feel confusing or overly segmented. Your comments about the “Pro Basic” expectations versus what was accessible are especially helpful. Clarity around feature access and plan comparisons is something we are actively working to refine. * We also appreciate your candid feedback about the installation flow, naming structure, and website navigation. As a product team, it’s easy to become deeply familiar with our own systems, and your suggestion about outside UI testing is a fair and valuable one. Constructive feedback like this genuinely helps us identify blind spots and improve both product and purchasing experience. * Regarding support, we’re glad we were able to honor the refund promptly, but we regret that the earlier communication issues contributed to your frustration. That is not the standard we aim for, and we’re continuing to improve internal processes to prevent situations like that. * While it sounds like the plugin ultimately wasn’t the right fit for your specific use case, we do appreciate you acknowledging the functionality where it worked well. We’re constantly evolving the product, and feedback like yours directly informs those improvements. * Thank you again for sharing your experience so thoroughly. Even when critical, thoughtful feedback helps us grow, and we truly value that. * Kind regards, * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Smash Balloon Social Post Feed - Simple Social Feeds for WordPress] Cannot add FB account](https://wordpress.org/support/topic/cannot-add-fb-account/) * Plugin Support [Smash Balloon Manuel](https://wordpress.org/support/users/mescobar/) * (@mescobar) * [5 months, 2 weeks ago](https://wordpress.org/support/topic/cannot-add-fb-account/#post-18837555) * Hi [@darkokd73](https://wordpress.org/support/users/darkokd73/), * First of all, I’m really sorry for the delay getting back to you, and thank you for your patience. * If you’re being redirected back to WordPress, you can see your Facebook page listed, but nothing happens when you click **“[Add](https://a.supportally.com/i/SqLou6)”**, this is often related to a permissions issue. In many cases, WordPress doesn’t have full permission to write to the database, which prevents the connection from being saved. * One way to troubleshoot this is by temporarily installing a plugin like **Query Monitor** and checking for any database errors that appear when you click the“ Add” button. * If you don’t see any database errors, then it could be something different (for example, a conflict with another plugin or theme). We’d be happy to take a closer look and help you figure this out. Could you please reach out to us via our support form here: * 👉 [https://smashballoon.com/support](https://smashballoon.com/support) * When you contact us, please include your System Info so we can review your environment details. That will help us narrow this down much faster. * Kind Regards, * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Smash Balloon Social Post Feed - Simple Social Feeds for WordPress] PHP Notice about translations loading](https://wordpress.org/support/topic/php-notice-about-translations-loading/) * Plugin Support [Smash Balloon Manuel](https://wordpress.org/support/users/mescobar/) * (@mescobar) * [6 months ago](https://wordpress.org/support/topic/php-notice-about-translations-loading/#post-18821178) * Hi [@satollo](https://wordpress.org/support/users/satollo/), * Thanks a lot for your report. This notice was introduced with WordPress 6.7, and we’ve recently released updates to improve how the text domain is loaded and address the _load_textdomain_just_in_time warning. Could you please confirm that you’re running the latest version of the plugin? The most recent versions include [improvements specifically related to this notice](https://a.supportally.com/i/h3lBKt). * If you’re already on the latest version and still seeing the message, would you mind reaching out to us via our [support form](https://smashballoon.com/support) here so we can take a closer look? Please include your system info / debug log in the message so we can review the environment details and share everything directly with our developers if needed. * We’ll be happy to investigate further and make sure this is fully resolved in an upcoming update if necessary. * Kind Regards, * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Smash Balloon Social Post Feed - Simple Social Feeds for WordPress] It does not show Facebook content](https://wordpress.org/support/topic/it-does-not-show-facebook-content/) * Plugin Support [Smash Balloon Manuel](https://wordpress.org/support/users/mescobar/) * (@mescobar) * [6 months ago](https://wordpress.org/support/topic/it-does-not-show-facebook-content/#post-18816175) * Hey [@wattsyourwebsite](https://wordpress.org/support/users/wattsyourwebsite/), * I’m glad to hear the posts are showing correctly. Regarding the image you mentioned, this is a limitation of the free version of our plugin. As noted in the plugin description here: [https://wordpress.org/plugins/custom-facebook-feed/](https://wordpress.org/plugins/custom-facebook-feed/), media such as images and videos are available only in the Pro version. * If you’d like to learn more about the additional features included in Pro, you can find more details here: [https://smashballoon.com/pricing/facebook-feed/](https://smashballoon.com/pricing/facebook-feed/). * Please let me know if you have any other questions. I’ll be happy to help. * Best regards 🙂 * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Smash Balloon Social Photo Feed – Easy Social Feeds Plugin] The best](https://wordpress.org/support/topic/the-best-2729/) * Plugin Support [Smash Balloon Manuel](https://wordpress.org/support/users/mescobar/) * (@mescobar) * [6 months, 1 week ago](https://wordpress.org/support/topic/the-best-2729/#post-18811674) * Hi [@ineews](https://wordpress.org/support/users/ineews/), Thank you for the 5-star review, we really appreciate it! We’re glad you’re enjoying the plugin. If you ever need help with anything or have suggestions for improvements, our team is always here and happy to assist. * Kind Regards, Viewing 15 replies - 1 through 15 (of 138 total) 1 [2](https://wordpress.org/support/users/mescobar/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/mescobar/replies/page/3/?output_format=md)… [8](https://wordpress.org/support/users/mescobar/replies/page/8/?output_format=md) [9](https://wordpress.org/support/users/mescobar/replies/page/9/?output_format=md) [10](https://wordpress.org/support/users/mescobar/replies/page/10/?output_format=md) [→](https://wordpress.org/support/users/mescobar/replies/page/2/?output_format=md)