Title: menzeler's Replies | WordPress.org --- # menzeler [ ](https://wordpress.org/support/users/menzeler/) * [Profile](https://wordpress.org/support/users/menzeler/) * [Topics Started](https://wordpress.org/support/users/menzeler/topics/) * [Replies Created](https://wordpress.org/support/users/menzeler/replies/) * [Reviews Written](https://wordpress.org/support/users/menzeler/reviews/) * [Topics Replied To](https://wordpress.org/support/users/menzeler/replied-to/) * [Engagements](https://wordpress.org/support/users/menzeler/engagements/) * [Favorites](https://wordpress.org/support/users/menzeler/favorites/) Search replies: ## Forum Replies Created Viewing 6 replies - 1 through 6 (of 6 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Subaccounts for WooCommerce] Problems in test version](https://wordpress.org/support/topic/problems-in-test-version/) * Thread Starter [menzeler](https://wordpress.org/support/users/menzeler/) * (@menzeler) * [1 year, 4 months ago](https://wordpress.org/support/topic/problems-in-test-version/#post-18304250) * Thank you very much for your feedback. I installed a staging site via WP Stanging plugin to test this. There i deactivated all plugins (not woocommerce or childs) * Unfortunately your plugin did not work on the staging site. I was not able to open the tab for creating a new user account – even in the mentioned custom theme. I think the staging could be the cause for this behaviour. * Do you have the possibility to have a look et this together with me in a short online call? * Thank you and best regards. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce PayPal Payments] missing_shipping_address](https://wordpress.org/support/topic/missing_shipping_address-4/) * Thread Starter [menzeler](https://wordpress.org/support/users/menzeler/) * (@menzeler) * [3 years, 7 months ago](https://wordpress.org/support/topic/missing_shipping_address-4/#post-16169208) * Hi, * currently I am using a text block with the following content on my divi woocommerce checkout page: * [woocommerce_cart] * Unfortunately the error is still showing up. * If i create a new user and do tthe steps to reproduce mentioned 2 weeks ago i get the error. If i go to my account settings and add a billing address manually and do the checkpout afterwards everyrthing works just fine. * Do you have a idea how i could fix that? seems like something does not work with the divi short code page. MAybe the user data is not saved correctly tht way? idk * thy 4 help * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce PayPal Payments] missing_shipping_address](https://wordpress.org/support/topic/missing_shipping_address-4/) * Thread Starter [menzeler](https://wordpress.org/support/users/menzeler/) * (@menzeler) * [3 years, 7 months ago](https://wordpress.org/support/topic/missing_shipping_address-4/#post-16140030) * Hi [@joostvandevijver](https://wordpress.org/support/users/joostvandevijver/) * i deactivated all plugins. Following plugins where the only ones activated on my website: * – WooCommerce 7.0.0 – WooCommerce Email Test 1.2.2 – WooCommerce PayPal Payments 1.9.4 – WooCommerce Shipping & Tax 1.26.3 – WooCommerce-Zahlungen 4.8.1 * Unfortunately I could not deactivate my theme because I use the divi builder and my checkout does not work without the theme (I use woocommerce modules). * The error still exists so my plugins does not cause it – I think. Maybe woocommerce plugins are causing it. * One Hint: The error only shows up when someone creates a user account first and after that fill out the shipping adress in the checkout process. If someone puts stuff inside the shopping cart as a guest and creats his account on the checkout page, everything works just fine and without the error. * Best regards Eric Menzel - This reply was modified 3 years, 7 months ago by [menzeler](https://wordpress.org/support/users/menzeler/). - This reply was modified 3 years, 7 months ago by [menzeler](https://wordpress.org/support/users/menzeler/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce PayPal Payments] missing_shipping_address](https://wordpress.org/support/topic/missing_shipping_address-4/) * Thread Starter [menzeler](https://wordpress.org/support/users/menzeler/) * (@menzeler) * [3 years, 7 months ago](https://wordpress.org/support/topic/missing_shipping_address-4/#post-16124948) * Thank you for your reply, * i am using the following modules on my checkout page: * 1. Woo Notice with PAge Type = Checkout PAge 2. Woo Checkout billing 3. Woo Checkout Shipping 4. Woo Checkout details 5. Woo checkout payment * last year i used a text module with [woocommerce_checkout] but i deleted it from my page. * I also checked the “default customer location” setting and found that (translated)“ same location as store location” was selected. I changed it to “no preconfigured location” (or something similar translated) and tested again. * Nothing of this helps and i still get the error. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce PayPal Payments] Could not retrieve order. OrderEndpoint.php:459](https://wordpress.org/support/topic/could-not-retrieve-order-orderendpoint-php459/) * [menzeler](https://wordpress.org/support/users/menzeler/) * (@menzeler) * [3 years, 8 months ago](https://wordpress.org/support/topic/could-not-retrieve-order-orderendpoint-php459/#post-16109573) * Hi, still getting this error and i dont think a new thred is needet. Please help me with that. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce PayPal Payments] Could not retrieve order. OrderEndpoint.php:459](https://wordpress.org/support/topic/could-not-retrieve-order-orderendpoint-php459/) * [menzeler](https://wordpress.org/support/users/menzeler/) * (@menzeler) * [3 years, 8 months ago](https://wordpress.org/support/topic/could-not-retrieve-order-orderendpoint-php459/#post-16084815) * Hi, * i also get this error! Even after downgrading to 1.9.1 * Please help Regards Eric Menzel Viewing 6 replies - 1 through 6 (of 6 total)