Title: mediaticus's Replies | WordPress.org --- # mediaticus [ ](https://wordpress.org/support/users/mediaticus/) * [Profile](https://wordpress.org/support/users/mediaticus/) * [Topics Started](https://wordpress.org/support/users/mediaticus/topics/) * [Replies Created](https://wordpress.org/support/users/mediaticus/replies/) * [Reviews Written](https://wordpress.org/support/users/mediaticus/reviews/) * [Topics Replied To](https://wordpress.org/support/users/mediaticus/replied-to/) * [Engagements](https://wordpress.org/support/users/mediaticus/engagements/) * [Favorites](https://wordpress.org/support/users/mediaticus/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 170 total) 1 [2](https://wordpress.org/support/users/mediaticus/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/mediaticus/replies/page/3/?output_format=md)… [10](https://wordpress.org/support/users/mediaticus/replies/page/10/?output_format=md) [11](https://wordpress.org/support/users/mediaticus/replies/page/11/?output_format=md) [12](https://wordpress.org/support/users/mediaticus/replies/page/12/?output_format=md) [→](https://wordpress.org/support/users/mediaticus/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Subaccounts for WooCommerce] Problems in test version](https://wordpress.org/support/topic/problems-in-test-version/) * Plugin Author [mediaticus](https://wordpress.org/support/users/mediaticus/) * (@mediaticus) * [1 year, 2 months ago](https://wordpress.org/support/topic/problems-in-test-version/#post-18304023) * Hi [@menzeler](https://wordpress.org/support/users/menzeler/), * Thank you for reaching out! * > **Unfortunately there are some negative points i need help with or want to > mention so you could improve your plugin for all users:** > - No error message if username is already existing on “Add Subaccount” page > is displayed > - No error message if email is already existing on “Add Subaccount” page is > displayed > - Newly created users get only the link to login page in theyr first email, > not the link for setting a password (“/mein-konto/” or english “/my-account” > page i think). This way newly created users need to use the forgot password > feature as first to get a password which is a bit confusing because wordpress > offers a password setting feature. Why is this not used in the email? > - Newly created user is not linked to parent automatically and does not show > up under the “manage subaccounts” list. (“There is no subaccount yet.” is > displayed but i created a new subaccount minutes ago with this test user) > - measse “**Subaccount successfully added.** > You can now switch to the newly > added subaccount by selecting it from the drop-down menu.” is showing even > if this is not possible because this is not the premium plugin. This is > confusing for the users * All of the above should not happen. Could you please try to: - Deactivate all plugins excluding: WooCommerce and Subaccounts for WooCommerce - Install/activate the Storefront theme: [https://wordpress.org/themes/storefront/](https://wordpress.org/themes/storefront/) - Make sure you are using default shortcode based WooCommerce pages for the My Account area * We recommend performing all the above tasks on a staging/clone site. * > **Also i have some feature requests i would like to have:** > - Newly crated user should get a special role wich e.g. could be defined as > default in plugin settings for every new child account * The ability to assign a specific role to subaccounts is already on our roadmap and will be implemented soon. * For now, you can add the following snippet of code into your child theme’s functions. php file (remember to replace ‘subscriber’ with the default role you want to assign to subaccounts) * ```wp-block-code // Assign specific role to subaccounts created on frontend.function m3di4ticus_sfwc_assign_specific_role_to_subaccounts_created_on_frontend( $parent_user_id, $user_id ) { if ( is_user_logged_in() ) { // Get subaccount data. $subaccount = get_userdata( $user_id ); // Assign specific role. // Remember to replace 'subscriber' with the role you want to assign to subaccounts. $subaccount->add_role( 'subscriber' ); }}add_action( 'sfwc_frontend_after_add_subaccount_validation', 'm3di4ticus_sfwc_assign_specific_role_to_subaccounts_created_on_frontend', 10, 2); ``` * **Important note:** The above functionality will soon be included in the plugin. To avoid any conflicts or race conditions, remember to remove the above code from your functions.php file or from any code snippet plugin (you can take a look at our plugin’s changelog to see if the above functionality is present). * > Possibility to apply for the membership of a parent account for users with > already existing accounts * This would require some customization. To implement this, we need to know which membership plugin you are using. If you need this to be implemented, feel free to contact us via: Dashboard → WooCommerce → Subaccounts → Contact Us. * Hope this helps. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Subaccounts for WooCommerce] Order approval / rejection process](https://wordpress.org/support/topic/order-approval-rejection-process/) * Plugin Author [mediaticus](https://wordpress.org/support/users/mediaticus/) * (@mediaticus) * [1 year, 2 months ago](https://wordpress.org/support/topic/order-approval-rejection-process/#post-18303953) * Hi [@garryknapper](https://wordpress.org/support/users/garryknapper/), * Thank you for reaching out! * Unfortunately we are not allowed to provide information regarding our commercial products here in the forum: [https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products). * Could you please reach out to us via: Dashboard → WooCommerce → Subaccounts → Contact Us. * We apologize for the inconvenience. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Subaccounts for WooCommerce] Custom sub account fields](https://wordpress.org/support/topic/custom-sub-account-fields/) * Plugin Author [mediaticus](https://wordpress.org/support/users/mediaticus/) * (@mediaticus) * [1 year, 3 months ago](https://wordpress.org/support/topic/custom-sub-account-fields/#post-18278658) * Hi [@ethanfiggs](https://wordpress.org/support/users/ethanfiggs/), * Thank you for reaching out! * Yes, this is possible but requires some customization. If you are using _Subaccounts Pro_, please contact us via: `Dashboard → WooCommerce → Subaccounts → Contact Us`. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Subaccounts for WooCommerce] Select account order should be placed under at checkout](https://wordpress.org/support/topic/select-account-order-should-be-placed-under-at-checkout/) * Plugin Author [mediaticus](https://wordpress.org/support/users/mediaticus/) * (@mediaticus) * [1 year, 3 months ago](https://wordpress.org/support/topic/select-account-order-should-be-placed-under-at-checkout/#post-18278651) * Hi [@ethanfiggs](https://wordpress.org/support/users/ethanfiggs/), * Thank you for reaching out! * Sounds like an interesting feature request, we have added it to our roadmap. * Thanks for suggesting it 🙂 * For now, in case a manager needs to place an order on behalf of a subaccount, he/she can do so using the User Switcher. * Please let us know if you have any other questions or concerns. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Subaccounts for WooCommerce] Shorcode for the switch button](https://wordpress.org/support/topic/shorcode-for-the-switch-button/) * Plugin Author [mediaticus](https://wordpress.org/support/users/mediaticus/) * (@mediaticus) * [1 year, 3 months ago](https://wordpress.org/support/topic/shorcode-for-the-switch-button/#post-18275570) * We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. * If you have any other questions about the plugin, please start a new thread. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Subaccounts for WooCommerce] Shorcode for the switch button](https://wordpress.org/support/topic/shorcode-for-the-switch-button/) * Plugin Author [mediaticus](https://wordpress.org/support/users/mediaticus/) * (@mediaticus) * [1 year, 3 months ago](https://wordpress.org/support/topic/shorcode-for-the-switch-button/#post-18261568) * Hi [@vitorcherulli](https://wordpress.org/support/users/vitorcherulli/), * Thank you for reaching out! * Could you please try to add the following snippet of code to your child theme’s functions.php file and let us know the result? * `function m3di4ticus_sfwc_change_user_switcher_position() { remove_action( 'woocommerce_before_account_navigation',' sfwc_action_woocommerce_account_dashboard' );add_action( 'woocommerce_account_navigation',' sfwc_action_woocommerce_account_dashboard', 0 );}add_action( 'init', 'm3di4ticus_sfwc_change_user_switcher_position'); * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Subaccounts for WooCommerce] SubAccounts Pro Support](https://wordpress.org/support/topic/subaccounts-pro-support/) * Plugin Author [mediaticus](https://wordpress.org/support/users/mediaticus/) * (@mediaticus) * [1 year, 3 months ago](https://wordpress.org/support/topic/subaccounts-pro-support/#post-18259297) * Hi [@elizabethdempsey](https://wordpress.org/support/users/elizabethdempsey/), * Thank you for reaching out! * > Is there not support for this? * Sure, there is 🙂 * We recently responded to your email. We look forward to receiving temporary admin credentials for your site. * I’ll go ahead and mark this thread as resolved to avoid confusion during the support phase. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Subaccounts for WooCommerce] Plugin Activation Error](https://wordpress.org/support/topic/plugin-activation-error-33/) * Plugin Author [mediaticus](https://wordpress.org/support/users/mediaticus/) * (@mediaticus) * [1 year, 3 months ago](https://wordpress.org/support/topic/plugin-activation-error-33/#post-18254780) * Hi [@brandenc](https://wordpress.org/support/users/brandenc/), * Thanks for confirming this! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Subaccounts for WooCommerce] Plugin Activation Error](https://wordpress.org/support/topic/plugin-activation-error-33/) * Plugin Author [mediaticus](https://wordpress.org/support/users/mediaticus/) * (@mediaticus) * [1 year, 3 months ago](https://wordpress.org/support/topic/plugin-activation-error-33/#post-18254641) * We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. * If you have any other questions about the plugin, please start a new thread. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Subaccounts for WooCommerce] Plugin Activation Error](https://wordpress.org/support/topic/plugin-activation-error-33/) * Plugin Author [mediaticus](https://wordpress.org/support/users/mediaticus/) * (@mediaticus) * [1 year, 3 months ago](https://wordpress.org/support/topic/plugin-activation-error-33/#post-18246258) * Hi [@brandenc](https://wordpress.org/support/users/brandenc/), * The reported issue has been addressed on version 1.6.4. Could you please test the activation process and let us know the result? * Please note that activating the plugin on the entire network is not supported at this time. However you may want to try activating it individually on all the sites you need to use it on. * Feel free to report any issues you may encounter, via: `Dashboard → WooCommerce → Subaccounts → Contact Us`. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Subaccounts for WooCommerce] Plugin Activation Error](https://wordpress.org/support/topic/plugin-activation-error-33/) * Plugin Author [mediaticus](https://wordpress.org/support/users/mediaticus/) * (@mediaticus) * [1 year, 3 months ago](https://wordpress.org/support/topic/plugin-activation-error-33/#post-18242890) * Hi [@brandenc](https://wordpress.org/support/users/brandenc/), * Could you please try to download and install the 1.6.2 version (“Previous Versions” section, on this page: [https://wordpress.org/plugins/subaccounts-for-woocommerce/advanced/](https://wordpress.org/plugins/subaccounts-for-woocommerce/advanced/)) and let us know if this fixes the reported issue? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Subaccounts for WooCommerce] Plugin wont take custom role](https://wordpress.org/support/topic/plugin-wont-take-custom-role/) * Plugin Author [mediaticus](https://wordpress.org/support/users/mediaticus/) * (@mediaticus) * [1 year, 4 months ago](https://wordpress.org/support/topic/plugin-wont-take-custom-role/#post-18238452) * We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. * If you have any other questions about the plugin, please start a new thread. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Subaccounts for WooCommerce] Customize Subaccount Email Notifications](https://wordpress.org/support/topic/customize-subaccount-email-notifications/) * Plugin Author [mediaticus](https://wordpress.org/support/users/mediaticus/) * (@mediaticus) * [1 year, 4 months ago](https://wordpress.org/support/topic/customize-subaccount-email-notifications/#post-18238451) * We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. * If you have any other questions about the plugin, please start a new thread. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Subaccounts for WooCommerce] Plugin Activation Error](https://wordpress.org/support/topic/plugin-activation-error-33/) * Plugin Author [mediaticus](https://wordpress.org/support/users/mediaticus/) * (@mediaticus) * [1 year, 4 months ago](https://wordpress.org/support/topic/plugin-activation-error-33/#post-18238450) * Hi [@brandenc](https://wordpress.org/support/users/brandenc/), * Thank you for reaching out! * If you activate the plugin, is the following page on your site reachable? `Dashboard → WooCommerce → Subaccounts → Contact Us` * If so, could you contact us via the contact form and provide us with both administrative and FTP access to your site? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Subaccounts for WooCommerce] Allowing display name as an option in Customer Display Name](https://wordpress.org/support/topic/allowing-display-name-as-an-option-in-customer-display-name/) * Plugin Author [mediaticus](https://wordpress.org/support/users/mediaticus/) * (@mediaticus) * [1 year, 4 months ago](https://wordpress.org/support/topic/allowing-display-name-as-an-option-in-customer-display-name/#post-18235543) * The reported issue has been addressed on version 1.6.3. If you still have any issues, feel free to start a new thread. Viewing 15 replies - 1 through 15 (of 170 total) 1 [2](https://wordpress.org/support/users/mediaticus/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/mediaticus/replies/page/3/?output_format=md)… [10](https://wordpress.org/support/users/mediaticus/replies/page/10/?output_format=md) [11](https://wordpress.org/support/users/mediaticus/replies/page/11/?output_format=md) [12](https://wordpress.org/support/users/mediaticus/replies/page/12/?output_format=md) [→](https://wordpress.org/support/users/mediaticus/replies/page/2/?output_format=md)