Title: Matt Ricketts's Replies | WordPress.org --- # Matt Ricketts [ ](https://wordpress.org/support/users/mdricketts/) * [Profile](https://wordpress.org/support/users/mdricketts/) * [Topics Started](https://wordpress.org/support/users/mdricketts/topics/) * [Replies Created](https://wordpress.org/support/users/mdricketts/replies/) * [Reviews Written](https://wordpress.org/support/users/mdricketts/reviews/) * [Topics Replied To](https://wordpress.org/support/users/mdricketts/replied-to/) * [Engagements](https://wordpress.org/support/users/mdricketts/engagements/) * [Favorites](https://wordpress.org/support/users/mdricketts/favorites/) Search replies: ## Forum Replies Created Viewing 10 replies - 1 through 10 (of 10 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP Mail SMTP by WPForms - The Most Popular SMTP and Email Log Plugin] Email delivery error](https://wordpress.org/support/topic/email-delivery-error-20/) * [Matt Ricketts](https://wordpress.org/support/users/mdricketts/) * (@mdricketts) * [5 years, 10 months ago](https://wordpress.org/support/topic/email-delivery-error-20/page/2/#post-13136256) * Hello [@capuderg](https://wordpress.org/support/users/capuderg/), * Yes, removing and then reestablishing the connection seems to do the trick. I’m more concerned about what caused it in the first place and how it can be avoided in the future. If this is going to happen again I’ll want to look for a solution elsewhere sooner rather than later, it’s a lot of work to go through and fix 40 sites. * As a fail safe I was thinking that if the plugin errors it could fall back to the default method of delivering email, before the plugin was ever installed. * Thank you! Matt * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP Mail SMTP by WPForms - The Most Popular SMTP and Email Log Plugin] Email delivery error](https://wordpress.org/support/topic/email-delivery-error-20/) * [Matt Ricketts](https://wordpress.org/support/users/mdricketts/) * (@mdricketts) * [5 years, 10 months ago](https://wordpress.org/support/topic/email-delivery-error-20/#post-13134098) * I hate to pile on but this same exact issue has hit us pretty hard. If the plugin author would prefer I open a new ticket I will do so, just let me know. * I’m only half way through auditing all of our sites and so far I’ve found 20 websites that are experiencing this same issue. Same error message as Sean. * It all happened this week, probably on Monday. * It came to my attention through a friend who manages a few client sites. On Monday he noticed that all of his sites had this error and were no longer sending out emails. So I decided to check all of the sites we manage and we’re at 20 with the same issue so far. * We use a different Gmail address for every website we manage. * It looks like the sites that use G-Suite addresses are unaffected, seems to be all the sites that use free gmail accounts that are experiencing this. * Is it possible to build in some sort of fail safe that sends an email to the admin when errors like this prevent notifications from being sent? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ReOrder Posts within Categories] After upgrade – it’s now in French!](https://wordpress.org/support/topic/after-upgrade-its-now-in-french/) * [Matt Ricketts](https://wordpress.org/support/users/mdricketts/) * (@mdricketts) * [7 years, 11 months ago](https://wordpress.org/support/topic/after-upgrade-its-now-in-french/#post-10366819) * I’m experiencing the same issue. I’m technically inclined and could not figure out a fix so I had to go with a different plugin altogether. Pretty sad about that because I liked the functionality of this one. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Stripe Payment Gateway WooCommerce Addon] No Email being sent?](https://wordpress.org/support/topic/no-email-being-sent-4/) * [Matt Ricketts](https://wordpress.org/support/users/mdricketts/) * (@mdricketts) * [9 years ago](https://wordpress.org/support/topic/no-email-being-sent-4/#post-9046914) * Yeah, same here. * When a purchase is made via Stripe, we don’t get order confirmation emails from WooCommerce – only stripe. We don’t want emails from Stripe, we want emails from WooCommerce. * Is there no solution to this? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Blogger Importer] All Images Not Importing](https://wordpress.org/support/topic/all-images-not-importing/) * [Matt Ricketts](https://wordpress.org/support/users/mdricketts/) * (@mdricketts) * [10 years, 4 months ago](https://wordpress.org/support/topic/all-images-not-importing/#post-6837967) * *Update* * To resolve this issue for now I downloaded an older version of WP (4.1) and replaced the files on my server, effectively downgrading wordpress to an older version. Then I used the import tool with no problems and simply upgraded wordpress again after that. * Not very practical, but it worked. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Blogger Importer] All Images Not Importing](https://wordpress.org/support/topic/all-images-not-importing/) * [Matt Ricketts](https://wordpress.org/support/users/mdricketts/) * (@mdricketts) * [10 years, 4 months ago](https://wordpress.org/support/topic/all-images-not-importing/#post-6837964) * I’m having this issue too. Posts come in fine, however all the images are blank. * I get a ton of these errors on import: * `Warning: reset() expects parameter 1 to be array, boolean given in /wp-content/ plugins/blogger-importer/blogger-importer.php on line 700` * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Gravity Forms Sticky List] Conditional Logic – What am I missing](https://wordpress.org/support/topic/conditional-logic-what-am-i-missing/) * [Matt Ricketts](https://wordpress.org/support/users/mdricketts/) * (@mdricketts) * [11 years, 1 month ago](https://wordpress.org/support/topic/conditional-logic-what-am-i-missing/#post-5804358) * My apologies, I now see _filter\_entries _being explained well in your plugin description! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Gravity Forms Sticky List] Conditional Logic – What am I missing](https://wordpress.org/support/topic/conditional-logic-what-am-i-missing/) * [Matt Ricketts](https://wordpress.org/support/users/mdricketts/) * (@mdricketts) * [11 years, 1 month ago](https://wordpress.org/support/topic/conditional-logic-what-am-i-missing/#post-5804357) * Would you mind elaborating a little more? In the description it says Sticky List supports conditional logic, but I don’t see any such options. * Where can I learn more about filter_entries? Not finding much in google. * Thanks! Matt * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Featured Image Caption] Adding captions automatically not working (Genesis)](https://wordpress.org/support/topic/adding-captions-automatically-not-working-genesis/) * Thread Starter [Matt Ricketts](https://wordpress.org/support/users/mdricketts/) * (@mdricketts) * [11 years, 1 month ago](https://wordpress.org/support/topic/adding-captions-automatically-not-working-genesis/#post-5986595) * Where can I email you, or contact you privately? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Featured Image Caption] Adding captions automatically not working (Genesis)](https://wordpress.org/support/topic/adding-captions-automatically-not-working-genesis/) * Thread Starter [Matt Ricketts](https://wordpress.org/support/users/mdricketts/) * (@mdricketts) * [11 years, 1 month ago](https://wordpress.org/support/topic/adding-captions-automatically-not-working-genesis/#post-5986590) * Thanks, Christiaan. * If you have some time to look into it I wouldn’t mind setting you up with a dummy site to play around with if you want. Are you familiar with Genesis at all? Viewing 10 replies - 1 through 10 (of 10 total)