Title: mdpace's Replies | WordPress.org

---

# mdpace

  [  ](https://wordpress.org/support/users/mdpace/)

 *   [Profile](https://wordpress.org/support/users/mdpace/)
 *   [Topics Started](https://wordpress.org/support/users/mdpace/topics/)
 *   [Replies Created](https://wordpress.org/support/users/mdpace/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/mdpace/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/mdpace/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/mdpace/engagements/)
 *   [Favorites](https://wordpress.org/support/users/mdpace/favorites/)

 Search replies:

## Forum Replies Created

Viewing 1 replies (of 1 total)

 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[IgnitionDeck Crowdfunding Platform] WTF??](https://wordpress.org/support/topic/wtf-35/)
 *  Thread Starter [mdpace](https://wordpress.org/support/users/mdpace/)
 * (@mdpace)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/wtf-35/#post-8087952)
 * Not trying to start a flame war, but you need to know that your process is DIFFICULT.
   I have submitted tickets, paid for the valet service–and the site is still not
   operational. I certainly received responses to my tickets, but those responses
   were INSUFFICIENT. If you think that is good customer service, you really need
   to think hard about that.
 * I would have loved to submit a positive review–truly. But I currently have no
   reason to–I still would like to say something positive. Please help me give a
   more positive review. I just want some real help getting the site working–and
   it is still not working… The help I have received has been minimal and greatly
   lacking. Please create a **clearer **user guide and some easy to follow video
   support. If you had that, this likely wouldn’t be a problem–and honestly, it 
   not a lot to ask for.

Viewing 1 replies (of 1 total)