Good afternoon @sygnoossupport.
crisis averted! my hummingbird plugin we causing the issue. I have that plugin deactivated for now but I need to find a way to make both work together. At any rate I thank you for direction and appreciate your time. Have a great day, week, month, year and life friends.
Good afternoon Sygnoos support person,
thank you for getting back to me. I have updated the plugin and cleared several caches but I’m still not having any luck.