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Viewing 13 replies - 1 through 13 (of 13 total)
  • Thread Starter maxrosati

    (@maxrosati)

    Good morning,

    I opened a ticket also with Woocommerce and they asked me the status how are you doing …. but .. unfortunately with “WooCommerce> Status> ‘Get system report'” I think nothing can be done, this is a problem native of your plugin which does not calculate decimals well.

    Please don’t tell me to use 4 decimals that the problem is solved .. in Italy there are not 4-5 decimals but 2 ….

    As mentioned in my previous post we spent a lot to hire a programmer to do it but he couldn’t fix it because Woocomerce has 16 native decimals.

    The Woocommerce plugin has a serious bug on the decimal calculation when taxes are set, this serious bug makes it impossible for us to warn the customer as the accounts are wrong and they don’t come back with the invoice that will be sent to them.

    This bug is making us look bad with our customers, asking to solve the problem, billing more than two million euros is not a question of money but of credibility, the plugin should calculate the decimals well.

    Here is the status of the test environment where I disabled all plugins

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://bug.mediatoys.shop
    Site address (URL): https://bug.mediatoys.shop
    WC Version: 6.9.3
    REST API Version: ✔ 6.9.3
    WC Blocks Version: ✔ 8.3.2
    Action Scheduler Version: ✔ 3.4.0
    Log Directory Writable: ✔
    WP Version: 6.0.2
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_GB
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.30
    PHP Post Max Size: 700 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 3000
    cURL Version: 7.66.0
    OpenSSL/1.1.1q-fips
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.39-42-log
    Max Upload Size: 700 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 6.9.3
    WC Database Prefix: r8tJg_
    Total Database Size: 233.19MB
    Database Data Size: 192.17MB
    Database Index Size: 41.02MB
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    r8tJg_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    r8tJg_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    r8tJg_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    r8tJg_wc_product_meta_lookup: Data: 0.36MB + Index: 0.45MB + Engine InnoDB
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    r8tJg_wfblockediplog: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
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    r8tJg_wfconfig: Data: 0.47MB + Index: 0.00MB + Engine InnoDB
    r8tJg_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    r8tJg_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    ### Post Type Counts ###
    
    attachment: 2988
    avada_faq: 8
    custom_css: 1
    customize_changeset: 5
    cwginstocknotifier: 13
    fusion_element: 20
    fusion_form: 2
    fusion_icons: 2
    fusion_tb_layout: 8
    fusion_tb_section: 14
    nav_menu_item: 42
    page: 30
    post: 6
    product: 2785
    product_variation: 6
    revision: 1362
    shop_coupon: 5
    shop_order: 62
    wmpc-trash: 240
    yith_price_rule: 4
    yith_wcan_preset: 3
    yith-wcdppm-rule: 1
    ywrac_cart: 35
    ywrac_email: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (3) ###
    
    Avada Builder: by ThemeFusion – 3.8.1
    Avada Core: by ThemeFusion – 5.8.1
    WooCommerce: by Automattic – 6.9.3
    
    ### Inactive Plugins (27) ###
    
    All-in-One WP Migration: by ServMask – 7.65
    All-in-One WP Migration Unlimited Extension: by ServMask – 2.38
    Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: by codewoogeek – 3.0
    Code Snippets: by Code Snippets Pro – 3.2.0
    CTX Feed: by WebAppick – 4.5.2
    Gravity Forms: by Gravity Forms – 2.6.5.1
    Import Export for WooCommerce Wrapper: by WebToffee – 1.1.6
    Import Export WordPress Users and WooCommerce Customers: by WebToffee – 2.3.4
    Loco Translate: by Tim Whitlock – 2.6.2
    Media Cleaner (Pro): by Jordy Meow – 6.4.5
    reCaptcha for WooCommerce: by I Thirteen Web Solution – 2.37
    SiteGround Central: by SiteGround – 2.0.8
    SiteGround Optimizer: by SiteGround – 7.2.1
    SiteGround Security: by SiteGround – 1.3.1
    User Import Export for WooCommerce Add-on: by WebToffee – 1.1.4
    User Switching: by John Blackbourn & contributors – 1.7.0
    WooCommerce EU Vat & B2B: by Lagudi Domenico – 11.8
    WooCommerce Payments: by Automattic – 4.7.2
    WooCommerce Shipment Tracking: by WooCommerce – 1.7.1
    WPFront User Role Editor: by Syam Mohan – 3.2.1.11184
    YITH Dynamic Pricing per Payment Method for WooCommerce Premium: by YITH – 2.6.0
    YITH WooCommerce Ajax Product Filter Premium: by YITH – 4.13.0
    YITH WooCommerce Customer History Premium: by YITH – 1.15.0
    YITH WooCommerce Minimum Maximum Quantity Premium: by YITH – 1.21.0
    YITH WooCommerce Recover Abandoned Cart Premium: by YITH – 2.15.0
    YITH WooCommerce Role Based Prices Premium: by YITH – 1.16.0
    Yoast SEO: by Team Yoast – 19.7.1
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right_space
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
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    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: ✔
    
    ### WC Pages ###
    
    Shop base: #212 - /catalogo-b2b/
    Basket: #7 - /carrello/
    Checkout: #8 - /ordina/
    My account: #9 - /mio-account/
    Terms and conditions: ❌ Page not set
    
    ### Theme ###
    
    Name: Avada Child
    Version: 1.0.0
    Author URL: https://theme-fusion.com
    Child Theme: ✔
    Parent Theme Name: Avada
    Parent Theme Version: 7.8.1
    Parent Theme Author URL: https://themeforest.net/user/ThemeFusion
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: Avada/woocommerce/cart/cart.php
    Avada/woocommerce/checkout/form-pay.php
    Avada/woocommerce/checkout/review-order.php
    Avada/woocommerce/checkout/thankyou.php
    Avada/woocommerce/loop/loop-start.php
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    Avada/woocommerce/single-product/short-description.php
    Avada/woocommerce/single-product/tabs/additional-information.php
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    Enabled Features: activity-panels
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    coupons
    customer-effort-score-tracks
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    experimental-import-products-task
    experimental-fashion-sample-products
    experimental-product-tour
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
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    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
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    transient-notices
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    settings
    
    Daily Cron: ✔ Next scheduled: 2022-09-21 15:26:12 +00:00
    Options: ✔
    Notes: 60
    Onboarding: skipped
    
    ### Action Scheduler ###
    
    Complete: 27,602
    Oldest: 2022-08-21 10:52:25 +0000
    Newest: 2022-09-21 08:10:06 +0000
    
    Pending: 3
    Oldest: 2022-09-21 08:15:06 +0000
    Newest: 2022-09-21 08:18:10 +0000
    
    ### Status report information ###
    
    Generated at: 2022-09-21 08:10:21 +00:00
    
    Thread Starter maxrosati

    (@maxrosati)

    I guess, but the title had changed with a BUG header and at first glance it is different to see a post in English rather than Italian … How can I contact Woocomerce in your opinion, the BUG they have is very serious for us.

    • This reply was modified 1 year, 7 months ago by maxrosati.
    Thread Starter maxrosati

    (@maxrosati)

    I had simply created the topic in English, to have a better chance of answering a serious Woocommerce bug !!! doing it only in Italian precludes me from an international audience in the answer to solve a bug that is making us lose a lot of turnover !!!

    it was better to delete this in Italian .. if it really bothered a duplicate in another language ..

    • This reply was modified 1 year, 7 months ago by maxrosati.
    Thread Starter maxrosati

    (@maxrosati)

    i solved with this code:

    add_filter (‘woocommerce_short_description’, ‘in_single_product’, 10, 2);

    function in_single_product () {
    echo the_content();
    }

    Thread Starter maxrosati

    (@maxrosati)

    Unfortunately no, I tried the code on the avada child theme and it doesn't work ..
    
    On the contrary this is:
    

    add_filter (‘woocommerce_short_description’, ‘in_single_product’, 10, 2);

    function in_single_product () {
    echo ‘<p> my-text-here </ p>’;
    }`

    if I insert this code instead of the short description it is displayed: my-text-here

    But if I enter the code he passed me, which was what I had already seen .. it doesn’t work ….`

    Unfortunately the code above only inserts a text, I would like the long description instead of the short description

    Thread Starter maxrosati

    (@maxrosati)

    But you can do something like this with Ultimate Member?

    Thread Starter maxrosati

    (@maxrosati)

    Thank you

    Thread Starter maxrosati

    (@maxrosati)

    Thank you… solved

    I too … if I disable gravatar I keep not seeing my real avatar … if I disable the plug-in I see my avatar right …

    1) How can I fix this problem?

    2) Do not you have an extension to change from your profile?

    Thread Starter maxrosati

    (@maxrosati)

    Yes. I solved ….. I saw the code …. thanks !!!

    Send mail

    I solved … I did not correctly load the pages in the settings ….

    Thread Starter maxrosati

    (@maxrosati)

    Perhaps I did not explain, the plugin can be clearly seen from safare and google quavers, but not seen in fire fox ….
    Use this code …
    [easy-opt-in id=468]

    and there are no other elements:
    http://www.centrocarnipersicetano.it/newsletter/

    This is the image that explains everything …..

    http://centrocarnipersicetano.it/problem.jpg

Viewing 13 replies - 1 through 13 (of 13 total)