maxmulf

FYI
RESPONSE FROM SURPASS HOSTING CORE DESK TO MOUNTAINGUY2:
«SFTP requires you to use the root user account on the server, and is used explicitly in circumstances when files need to be modified on the entire server. You have a shared hosting package which means your hosting account is one of many on the server. The root account has access to the entire server, and for obvious reasons we cannot give root access to any of the clients on the server which means you cannot use SFTP on this server. If you truly believe that SFTP is necessary then you would need to upgrade to VPS or dedicated server package. Any hosting provider that will give you root access on a shared environment is not one you want to host with because it would mean any other client on that server could be given total access to your site and all of its files at any time. Furthermore, there’s absolutely no reason SFTP is necessary here over just FTP. All of the WordPress files are in your account’s home directory, and FTP allows you to create, modify, and remove files or directories in the home directory.»