Title: mathdaniel's Replies | WordPress.org --- # mathdaniel [ ](https://wordpress.org/support/users/mathdaniel/) * [Profile](https://wordpress.org/support/users/mathdaniel/) * [Topics Started](https://wordpress.org/support/users/mathdaniel/topics/) * [Replies Created](https://wordpress.org/support/users/mathdaniel/replies/) * [Reviews Written](https://wordpress.org/support/users/mathdaniel/reviews/) * [Topics Replied To](https://wordpress.org/support/users/mathdaniel/replied-to/) * [Engagements](https://wordpress.org/support/users/mathdaniel/engagements/) * [Favorites](https://wordpress.org/support/users/mathdaniel/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 214 total) 1 [2](https://wordpress.org/support/users/mathdaniel/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/mathdaniel/replies/page/3/?output_format=md)… [13](https://wordpress.org/support/users/mathdaniel/replies/page/13/?output_format=md) [14](https://wordpress.org/support/users/mathdaniel/replies/page/14/?output_format=md) [15](https://wordpress.org/support/users/mathdaniel/replies/page/15/?output_format=md) [→](https://wordpress.org/support/users/mathdaniel/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Custom Order Status Manager for WooCommerce] Duplicate admin emails for new orders](https://wordpress.org/support/topic/duplicate-admin-emails-for-new-orders/) * Plugin Support [mathdaniel](https://wordpress.org/support/users/mathdaniel/) * (@mathdaniel) * [2 weeks, 4 days ago](https://wordpress.org/support/topic/duplicate-admin-emails-for-new-orders/#post-18889055) * Hello [@elevatorsound](https://wordpress.org/support/users/elevatorsound/), * Hope you are doing well. * Thank you for sharing this with us. * Regarding your report on email redundancy in automated gateways and the behavior of the `woocommerce_payment_complete` hook: * Your case has already been escalated to the development department to validate the logic of the `Checkout.php` file and implement the necessary conditional to avoid duplicates in native statuses. * We will get back to you with a response ASAP. * Best regards, Peace! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Custom Order Status Manager for WooCommerce] Duplicate admin emails for new orders](https://wordpress.org/support/topic/duplicate-admin-emails-for-new-orders/) * Plugin Support [mathdaniel](https://wordpress.org/support/users/mathdaniel/) * (@mathdaniel) * [2 months, 2 weeks ago](https://wordpress.org/support/topic/duplicate-admin-emails-for-new-orders/#post-18833633) * Hi [@olppa](https://wordpress.org/support/users/olppa/), * Hope you’re doing well. * We recently released an **update** (v2.0) that addresses duplicate “New Order” admin emails occurring with certain payment methods. * Please make sure you are running the latest version and test again in your environment. * Let us know the result after updating. * Best regards,peace! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Custom Order Status Manager for WooCommerce] External loading issue / jsdelivr](https://wordpress.org/support/topic/external-loading-issue-jsdelivr/) * Plugin Support [mathdaniel](https://wordpress.org/support/users/mathdaniel/) * (@mathdaniel) * [2 months, 2 weeks ago](https://wordpress.org/support/topic/external-loading-issue-jsdelivr/#post-18828505) * Hi [@nadhonar](https://wordpress.org/support/users/nadhonar/), * I hope you’re doing well. * I’m reaching out to let you know that: Yes, this is now handled in version 2.0. * In v2.0 we changed the plugin to load JS/CSS locally instead of using jsDelivr, so the plugin no longer depends on external CDNs (which can be blocked in some regions). This also means you should no longer need to manually replace those references after updates. * Please update to v2.0 and let us know if you still see any assets being loaded from jsdelivr.net on your site. * Best regards,peace * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Custom Order Status Manager for WooCommerce] Critical bug in v1.3 that intervenes in EACH request in admin panel](https://wordpress.org/support/topic/critical-bug-in-v1-3-that-intervenes-in-each-request-in-admin-panel/) * Plugin Support [mathdaniel](https://wordpress.org/support/users/mathdaniel/) * (@mathdaniel) * [2 months, 2 weeks ago](https://wordpress.org/support/topic/critical-bug-in-v1-3-that-intervenes-in-each-request-in-admin-panel/#post-18828498) * Hello [@daiohansed](https://wordpress.org/support/users/daiohansed/), * I hope you’re doing well. * I’m reaching out to let you know that Version 2.0 is now available. This update includes a fix for custom status email handling when multiple statuses are enabled. It also resolves a related issue where settings might fail to save in specific cases. * Please update to Version 2.0 and try again. * Best regards, peace! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Custom Order Status Manager for WooCommerce] Email notification not working](https://wordpress.org/support/topic/email-notification-not-working-40/) * Plugin Support [mathdaniel](https://wordpress.org/support/users/mathdaniel/) * (@mathdaniel) * [2 months, 2 weeks ago](https://wordpress.org/support/topic/email-notification-not-working-40/#post-18828481) * Hi [@psartorio](https://wordpress.org/support/users/psartorio/), * Since we haven’t heard back, we’ll consider this resolved for now. * In some cases, this behavior may be related to email configuration (WooCommerce email settings, SMTP setup, or conflicts with other plugins). We always recommend testing on a clean environment with only WooCommerce and our plugin active to rule out conflicts. * Additionally, we recently released version 2.0, which includes improvements and [**fixes**](https://wordpress.org/plugins/bp-custom-order-status-for-woocommerce/#developers) related to custom status email handling. Please make sure you are running the latest version and test again. * If the issue persists, feel free to open a new thread and we’ll be happy to assist further. * Best regards,peace! - This reply was modified 2 months, 2 weeks ago by [mathdaniel](https://wordpress.org/support/users/mathdaniel/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Custom Order Status Manager for WooCommerce] Multiple emails for different statusses don’t save more than 1 status.](https://wordpress.org/support/topic/multiple-emails-for-different-statusses-dont-save-more-than-1-status/) * Plugin Support [mathdaniel](https://wordpress.org/support/users/mathdaniel/) * (@mathdaniel) * [2 months, 2 weeks ago](https://wordpress.org/support/topic/multiple-emails-for-different-statusses-dont-save-more-than-1-status/#post-18828471) * Hi [@laurenshorseathlete](https://wordpress.org/support/users/laurenshorseathlete/), Hope you’re doing well. * We recently released a new update (v2.0) that includes a fix related to custom status email handling when multiple statuses are enabled. You can review the details in our [**changelog.**](https://wordpress.org/plugins/bp-custom-order-status-for-woocommerce/#developers) * Please make sure you are running the latest version and test again. * Have a great day. * Best regards.peace! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Custom Order Status Manager for WooCommerce] Multiple Custom Statuses Cause Conflict](https://wordpress.org/support/topic/multiple-custom-statuses-cause-conflict/) * Plugin Support [mathdaniel](https://wordpress.org/support/users/mathdaniel/) * (@mathdaniel) * [2 months, 3 weeks ago](https://wordpress.org/support/topic/multiple-custom-statuses-cause-conflict/#post-18828437) * Hi [@rangeandcountry](https://wordpress.org/support/users/rangeandcountry/), * Hope you’re doing well. * We recently released a new update (v2.0) that includes a fix related to custom status email handling when multiple statuses are enabled. You can review the details in our [**changelog.**](https://wordpress.org/plugins/bp-custom-order-status-for-woocommerce/#developers) * Please make sure you are running the latest version and test again. * Have a great day. * Best regards. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Pre-Orders for WooCommerce] (Free): show notice when mixing pre-order & in-stock item](https://wordpress.org/support/topic/free-show-notice-when-mixing-pre-order-in-stock-item/) * Plugin Support [mathdaniel](https://wordpress.org/support/users/mathdaniel/) * (@mathdaniel) * [3 months ago](https://wordpress.org/support/topic/free-show-notice-when-mixing-pre-order-in-stock-item/#post-18815651) * Hello [@therealcookie](https://wordpress.org/support/users/therealcookie/), * I hope you are doing well. * In the free version of the plugin, when attempting to mix pre-order products with in-stock products, the system displays a notice indicating that this combination is not allowed. * We kindly ask you to perform the test on a staging site using only WooCommerce, our plugin, and the Storefront theme. This will allow us to rule out potential conflicts with custom configurations or third-party plugins. * Additionally, we have referred this situation to the corresponding department for evaluation. * Best regards,peace! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Custom Order Status Manager for WooCommerce] Multiple Custom Statuses Cause Conflict](https://wordpress.org/support/topic/multiple-custom-statuses-cause-conflict/) * Plugin Support [mathdaniel](https://wordpress.org/support/users/mathdaniel/) * (@mathdaniel) * [3 months ago](https://wordpress.org/support/topic/multiple-custom-statuses-cause-conflict/#post-18813075) * Hi [@rangeandcountry](https://wordpress.org/support/users/rangeandcountry/), * I hope you’re doing well. * Our team works in **organized sprints**, and this case has already been **logged and escalated** for review. Over the next few days, we’ll be evaluating it internally and, if applicable, **we’ll notify you once there are updates or an improvement available**. * I hope this helps. * Have a great day. * Best regards,peace! - This reply was modified 3 months ago by [mathdaniel](https://wordpress.org/support/users/mathdaniel/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Custom Order Status Manager for WooCommerce] PDF creation for custom status](https://wordpress.org/support/topic/pdf-creation-for-custom-status/) * Plugin Support [mathdaniel](https://wordpress.org/support/users/mathdaniel/) * (@mathdaniel) * [3 months, 2 weeks ago](https://wordpress.org/support/topic/pdf-creation-for-custom-status/#post-18800315) * Hi [@seila162](https://wordpress.org/support/users/seila162/), Yes, it’s available. This one:** [https://brightplugins.com/product/woocommerce-pdf-invoice-packing-slips/](https://brightplugins.com/product/woocommerce-pdf-invoice-packing-slips/)** Which is 100% compatible with **Custom Order Status Manager for WooCommerce** Best regards, peace. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Custom Order Status Manager for WooCommerce] PDF creation for custom status](https://wordpress.org/support/topic/pdf-creation-for-custom-status/) * Plugin Support [mathdaniel](https://wordpress.org/support/users/mathdaniel/) * (@mathdaniel) * [3 months, 2 weeks ago](https://wordpress.org/support/topic/pdf-creation-for-custom-status/#post-18800187) * Hello [@seila162](https://wordpress.org/support/users/seila162/), * I hope you are doing well. * Regarding your question, we have a PDF plugin that is compatible with custom statuses. We also have plans to release a free version of it; I recommend visiting our official website for more details. * Best regards, peace - This reply was modified 3 months, 2 weeks ago by [mathdaniel](https://wordpress.org/support/users/mathdaniel/). - This reply was modified 3 months, 2 weeks ago by [mathdaniel](https://wordpress.org/support/users/mathdaniel/). - This reply was modified 3 months, 2 weeks ago by [mathdaniel](https://wordpress.org/support/users/mathdaniel/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Custom Order Status Manager for WooCommerce] PDF creation for custom status](https://wordpress.org/support/topic/pdf-creation-for-custom-status/) * Plugin Support [mathdaniel](https://wordpress.org/support/users/mathdaniel/) * (@mathdaniel) * [3 months, 2 weeks ago](https://wordpress.org/support/topic/pdf-creation-for-custom-status/#post-18798645) * Hello [@seila162](https://wordpress.org/support/users/seila162/) , * I hope you are doing well. * Regarding your inquiry, our plugin allows you to create custom statuses, but it does not generate PDFs. To create a PDF (invoice/packing slip), you need a PDF plugin for WooCommerce that supports custom statuses. * I hope this helps. * Best regards, peace! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Custom Order Status Manager for WooCommerce] Order Status Notification to 3rd Party Email](https://wordpress.org/support/topic/order-status-notification-to-3rd-party-email-2/) * Plugin Support [mathdaniel](https://wordpress.org/support/users/mathdaniel/) * (@mathdaniel) * [3 months, 2 weeks ago](https://wordpress.org/support/topic/order-status-notification-to-3rd-party-email-2/#post-18796197) * Hello [@vantuykomn](https://wordpress.org/support/users/vantuykomn/), I hope you are doing well. * Since we have not received a recent response, we will mark this ticket as resolved. * The behavior was clarified, and this scenario is already part of an improvement in the advanced version. * If you have any other questions, do not hesitate to open a new ticket. * Best regards, peace! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Pre-Orders for WooCommerce] Logic of the preorder](https://wordpress.org/support/topic/logic-of-the-preorder/) * Plugin Support [mathdaniel](https://wordpress.org/support/users/mathdaniel/) * (@mathdaniel) * [3 months, 2 weeks ago](https://wordpress.org/support/topic/logic-of-the-preorder/#post-18793595) * Hi [@vox-terman](https://wordpress.org/support/users/vox-terman/), * As we have not received a recent reply, we will mark this ticket as **resolved**. * The behavior was clarified, and this scenario is **already part of our ongoing improvements**. If you have any other questions, feel free to open a new ticket. * Best regards,peace! - This reply was modified 3 months, 2 weeks ago by [mathdaniel](https://wordpress.org/support/users/mathdaniel/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Custom Order Status Manager for WooCommerce] Order Status Notification to 3rd Party Email](https://wordpress.org/support/topic/order-status-notification-to-3rd-party-email-2/) * Plugin Support [mathdaniel](https://wordpress.org/support/users/mathdaniel/) * (@mathdaniel) * [4 months, 1 week ago](https://wordpress.org/support/topic/order-status-notification-to-3rd-party-email-2/#post-18769779) * Hi [@vantuykomn](https://wordpress.org/support/users/vantuykomn/), * I hope you’re doing well. * At the moment, the plugin can send the notification to a primary recipient (Administrator or Customer), and you can add additional addresses in **Email Copy** (CC). However, it’s not currently possible to send the notification **only** to a third-party email while excluding both Admin and Customer. * This improvement (an option like “Other / custom email as the only recipient”) is already part of what our team evaluates in the roadmap and works on in sprints. We can’t confirm an ETA, but if implemented, it **may** be included as an advanced feature. * In the meantime, the closest workaround is to add the store owner’s email in ** Email Copy**, noting that the email will still be sent to the selected primary recipient. * Best regards. - This reply was modified 4 months, 1 week ago by [mathdaniel](https://wordpress.org/support/users/mathdaniel/). - This reply was modified 4 months, 1 week ago by [mathdaniel](https://wordpress.org/support/users/mathdaniel/). 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