Title: masimonadmin's Replies | WordPress.org --- # masimonadmin [ ](https://wordpress.org/support/users/masimonadmin/) * [Profile](https://wordpress.org/support/users/masimonadmin/) * [Topics Started](https://wordpress.org/support/users/masimonadmin/topics/) * [Replies Created](https://wordpress.org/support/users/masimonadmin/replies/) * [Reviews Written](https://wordpress.org/support/users/masimonadmin/reviews/) * [Topics Replied To](https://wordpress.org/support/users/masimonadmin/replied-to/) * [Engagements](https://wordpress.org/support/users/masimonadmin/engagements/) * [Favorites](https://wordpress.org/support/users/masimonadmin/favorites/) Search replies: ## Forum Replies Created Viewing 6 replies - 1 through 6 (of 6 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Easy WP SMTP – WordPress SMTP and Email Logs: Gmail, Office 365, Outlook, Custom SMTP, and more] Cannot change SMTP-password](https://wordpress.org/support/topic/cannot-change-smtp-password/) * Thread Starter [masimonadmin](https://wordpress.org/support/users/masimonadmin/) * (@masimonadmin) * [3 years, 7 months ago](https://wordpress.org/support/topic/cannot-change-smtp-password/#post-16050596) * Hi, thanks for your next suggestion. I will definitely do that! But how do I delete the plugin’s database table from my database? If you can explain me that, that would be absolutely awesome! Hopefully then this issue is solved! Thanks a lot!!! Best regards. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Easy WP SMTP – WordPress SMTP and Email Logs: Gmail, Office 365, Outlook, Custom SMTP, and more] Cannot change SMTP-password](https://wordpress.org/support/topic/cannot-change-smtp-password/) * Thread Starter [masimonadmin](https://wordpress.org/support/users/masimonadmin/) * (@masimonadmin) * [3 years, 7 months ago](https://wordpress.org/support/topic/cannot-change-smtp-password/#post-16048746) * Hi mbrsolution, thank you so much again for your suggestions, but unfortunately this didn´t solve the issue. I tried it several times, cleared the browser cache and cleared the auto fill feature. I explicitly deconnected the auto fill feature for the gmail account affected. But then, nothing changed and after refilling the settings in the Easy WP SMTP plugin and then save changes, the old password appeared again. When I look into my browsers settings –> privacy&security –> Saved logins and passwords, I now see, that the used gmail account I use in Easy WP SMTP settings has successfully conncected with the new and correct password. Everywhere the new password works for the gmail account, but not for the Easy WP SMTP plugin. I am kind of desperate, mbrsolution. What can I do? Can I grant you access to my wordpress dashboard via a username and password I create? and you try this by your own, because I don´t know where to continue. I could also send you a video, where I show you what´s happening when I do the whole process from self-destruction to refilling the settings from scratch and at the end, the old password is there. I wish you a very nice evening, thanks a million for your time and efforts! Best regards. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Easy WP SMTP – WordPress SMTP and Email Logs: Gmail, Office 365, Outlook, Custom SMTP, and more] Cannot change SMTP-password](https://wordpress.org/support/topic/cannot-change-smtp-password/) * Thread Starter [masimonadmin](https://wordpress.org/support/users/masimonadmin/) * (@masimonadmin) * [3 years, 7 months ago](https://wordpress.org/support/topic/cannot-change-smtp-password/#post-16044192) * Dear mbrsolution, * thanks a million again for your support, but it is simply crazy and not even the “self-destruction” button helped. It seems that when I fill in my e-mail address, etc. again from scratch, the old password is somehow still interconnected with this e-mail address. * When typing in the new SMTP password for the SMTP username, the latter is the e-mail address, and then save changes, the old password appears again. I cannot remove this, it is horrible. * These errors are displayed: SMTP Error: Could not connect to SMTP host. SMTP ERROR: Failed to connect to server: php_network_getaddresses: getaddrinfo failed: Name or service not known (0)SMTP Error: Could not connect to SMTP host. * I don´t know what is happening there in the background, since unfortunately, I am a real newcomer to this kind of subject. * So sorry, for still bothering you with my problems. * Thanks again so much for your help, maybe you have a clue where to proceed. * Best regards! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Easy WP SMTP – WordPress SMTP and Email Logs: Gmail, Office 365, Outlook, Custom SMTP, and more] Cannot change SMTP-password](https://wordpress.org/support/topic/cannot-change-smtp-password/) * Thread Starter [masimonadmin](https://wordpress.org/support/users/masimonadmin/) * (@masimonadmin) * [3 years, 7 months ago](https://wordpress.org/support/topic/cannot-change-smtp-password/#post-16033720) * Hi mbrsolution, thank you so so much for getting in touch with me! Exactly, I cannot change the settings in the Easy WP SMTP plugin and save them in the plugins admin panel. After saving, the old credentials/old,previous data appears again in the fields. No chance to change anything there. Another thing I tried: I deleted the Easy WP SMTP plugin and thought, I reinstall it and then maybe I can fill in the fields from scratch, but the previous data was already in place, so this way was again not successful. With regard to which settings I want to change, it is the SMTP-password. Since I changed my login data for my gmail account, I need to change it in the plugin as well, I guess without doing this, my contact form on my WP website is not sending the submitted messages from the website through to my e-mail account. Because since I changed to password for my gmail account, the submitted messages from the contact form do not go through to my mail account, I only see them in the admin panel in WP. That´s the story! Thank you very very much for your time and support in this situation It means a lot for me! Have a nice day and hopefully hear from you soon again! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Cookiebot by Usercentrics - Automatic Cookie Banner for GDPR/CCPA & Google Consent Mode] Cookiebot conflict with happyforms contact form](https://wordpress.org/support/topic/cookiebot-conflict-with-happyforms-contact-form/) * Thread Starter [masimonadmin](https://wordpress.org/support/users/masimonadmin/) * (@masimonadmin) * [5 years, 3 months ago](https://wordpress.org/support/topic/cookiebot-conflict-with-happyforms-contact-form/#post-14019300) * Dear Filipe, * thanks a lot for coming back to me! * Ok, I understood. So, what I did in the meantime is reactivating the Cookiebot plugin. Then, I use the “Insert Headers and Footers” plugin. This one I use to enable the visitors to change consent afterwards. If I deactivate “Insert Headers and Footers” the possibility of changing consent afterwards disappears on the URL [https://www.alltags-glueck.de/datenschutz/](https://www.alltags-glueck.de/datenschutz/). So, I feel stuck right now. You say that I should use either the Cookiebot plugin or the “Insert Headers and Footers” plugin, right? For me, as I said, when I get rid of either one, something is missing. I checked the the theme´s functions. php file, and I couldn´t detect any JS addition regarding Cookiebot. So it must be the “Insert Headers and Footers” plugin where I put the Cookiebot script besides running the Cookiebot plugin which is automatic. * So, when you say, I should deactivate one of them and then run another scan, I will do! Please held me once again, Filipe, and tell me which one of those cookies I need to deactivate now. Maybe you can check again my website regading this, if something has changed, as I reactivated the Cookiebot plugin. * You can´t imagine how thankful I am for your support! * Have a very pleasant day, Filipe. * Best, Martin * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Cookiebot by Usercentrics - Automatic Cookie Banner for GDPR/CCPA & Google Consent Mode] Cookiebot conflict with happyforms contact form](https://wordpress.org/support/topic/cookiebot-conflict-with-happyforms-contact-form/) * Thread Starter [masimonadmin](https://wordpress.org/support/users/masimonadmin/) * (@masimonadmin) * [5 years, 3 months ago](https://wordpress.org/support/topic/cookiebot-conflict-with-happyforms-contact-form/#post-14007711) * Dear Filipe, * thanks a million for reaching out to me. That is incredible and helped me a lot. * That´s true that I have the plugin + I integrated the script manually. Unfortunately, I cannot remember where I find “line 98”, where I put the script. So sorry for bothering you with such a rookie mistake. Could you please lead me where I find this script I manually intergrated. Is it in php.functions? I could´t find it there… I only integrated the script in the plugin “Head, Footer and Post Injections”, but there it is in the first line so I cannot understand “line 98”. So sorry Filipe. Should I better delete the manual script or the plugin? * Moreover, I am wondering, since in the latest Cookiebot scan report from February, no happyforms cookie was detected anymore. But I didn´t change anything. Since yesterday, the contact forms works brilliantly again, though I don´t know why. I recontacted the service staff from happyforms, and they told me, that except of 3 exceptions, happyforms does not set any cookies. The three cases do not apply to my website, so actually it should be working. What it does right now. * So thanks very very much again for your support. I highly appreciate it. * I wish you a brilliant day and a pleasant coming weekend. * Best, Martin Viewing 6 replies - 1 through 6 (of 6 total)