Title: marklong's Replies | WordPress.org

---

# marklong

  [  ](https://wordpress.org/support/users/marklong/)

 *   [Profile](https://wordpress.org/support/users/marklong/)
 *   [Topics Started](https://wordpress.org/support/users/marklong/topics/)
 *   [Replies Created](https://wordpress.org/support/users/marklong/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/marklong/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/marklong/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/marklong/engagements/)
 *   [Favorites](https://wordpress.org/support/users/marklong/favorites/)

 Search replies:

## Forum Replies Created

Viewing 4 replies - 1 through 4 (of 4 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[CBX Changelog & Release Note] Version 1.1.0 keeps deactivating](https://wordpress.org/support/topic/version-1-1-0-keeps-deactivating/)
 *  Thread Starter [marklong](https://wordpress.org/support/users/marklong/)
 * (@marklong)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/version-1-1-0-keeps-deactivating/#post-17015088)
 * We are on PHP 8.1
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[CBX Changelog & Release Note] Version 1.1.0 keeps deactivating](https://wordpress.org/support/topic/version-1-1-0-keeps-deactivating/)
 *  Thread Starter [marklong](https://wordpress.org/support/users/marklong/)
 * (@marklong)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/version-1-1-0-keeps-deactivating/#post-17014156)
 * yes the core plugin keeps deactivating itself. We have been using it for some
   time, this has only started to occur in the past few days.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Awesome Support - WordPress HelpDesk & Support Plugin] Import tickets to database](https://wordpress.org/support/topic/import-tickets-to-database/)
 *  [marklong](https://wordpress.org/support/users/marklong/)
 * (@marklong)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/import-tickets-to-database/#post-12053859)
 * Awesome support, first of all your support is terrible, i mean it really sucks,
   it takes days for you to update a ticket (i’m talking premium support) so god
   know how long the poor sods who have your standard support have to wait. Your
   app or your $50 piping plugin stops wordpress working if you upgrade to PHP 7.3
   or 7.2 it only appears to work ov the outdated PHP7.
 * We haven’t been able to use the plugins we paid for because of bugs that will
   be fixed sometime in the future, you just don’t know when. (well that’s useful–
   NOT)
 * I requested a refund on the plugins and you are ignoring them. I spent days trying
   to get your ticket system to work and have had to dump it because of your terrible
   support and buggy programming. I tried Support Candy and they give brilliant 
   support and the product works in PHP 7.3 and I think it has better features than
   your product. Your product and service is most certainly not awesome. Your happy
   to take the money and that seems about it.
    -  This reply was modified 6 years, 8 months ago by [marklong](https://wordpress.org/support/users/marklong/).
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Awesome Support - WordPress HelpDesk & Support Plugin] Import tickets to database](https://wordpress.org/support/topic/import-tickets-to-database/)
 *  [marklong](https://wordpress.org/support/users/marklong/)
 * (@marklong)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/import-tickets-to-database/#post-12037877)
 * We have dumped Awesome support, the product and support is truly rubbish. Look
   at candy support, it’s a much better system, really nice.

Viewing 4 replies - 1 through 4 (of 4 total)