Title: markenm's Replies | WordPress.org --- # markenm [ ](https://wordpress.org/support/users/markenm/) * [Profile](https://wordpress.org/support/users/markenm/) * [Topics Started](https://wordpress.org/support/users/markenm/topics/) * [Replies Created](https://wordpress.org/support/users/markenm/replies/) * [Reviews Written](https://wordpress.org/support/users/markenm/reviews/) * [Topics Replied To](https://wordpress.org/support/users/markenm/replied-to/) * [Engagements](https://wordpress.org/support/users/markenm/engagements/) * [Favorites](https://wordpress.org/support/users/markenm/favorites/) Search replies: ## Forum Replies Created Viewing 2 replies - 1 through 2 (of 2 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Fatal error: Uncaught Error: Call to undefined function prepare_request()](https://wordpress.org/support/topic/fatal-error-uncaught-error-call-to-undefined-function-prepare_request/) * Thread Starter [markenm](https://wordpress.org/support/users/markenm/) * (@markenm) * [6 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-uncaught-error-call-to-undefined-function-prepare_request/#post-11634228) * So I’ve ‘commented out’ the section in the update.php file, which seems to have fixed the fatal error when access WooCommerce > Status, but I’m still getting 504 errors when I try to enter product pages. * The entire website, from core pages, to CPT posts to the main shop page all work perfectly and load within seconds, but 9 times out of 10, when I click a on a product I get a 504 error. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Fatal error: Uncaught Error: Call to undefined function prepare_request()](https://wordpress.org/support/topic/fatal-error-uncaught-error-call-to-undefined-function-prepare_request/) * Thread Starter [markenm](https://wordpress.org/support/users/markenm/) * (@markenm) * [6 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-uncaught-error-call-to-undefined-function-prepare_request/#post-11632475) * Simple themes is where I got the theme from in the first place and he started ignoring help requests a couple of years ago and there haven’t been any updates in just as long. * I also spoke with my hosts who said: * “We were able to replicate the problem and strace the process. It appears that there is a very very large self-referring requests, which the application generates. You can check the entire trace file here: * We tried using different PHP versions, we ensured that all files/folders have correct permissions and we cleared all cache on the server. However, I am afraid that nothing worked. We also do not see any error logs on the server indicating problems with the server environment. It is best to consult with the website developers for further assistance” * Unfortunately for me… im the developer so I cant help myself… Viewing 2 replies - 1 through 2 (of 2 total)