Title: marcus182's Replies | WordPress.org --- # marcus182 [ ](https://wordpress.org/support/users/marcus182/) * [Profile](https://wordpress.org/support/users/marcus182/) * [Topics Started](https://wordpress.org/support/users/marcus182/topics/) * [Replies Created](https://wordpress.org/support/users/marcus182/replies/) * [Reviews Written](https://wordpress.org/support/users/marcus182/reviews/) * [Topics Replied To](https://wordpress.org/support/users/marcus182/replied-to/) * [Engagements](https://wordpress.org/support/users/marcus182/engagements/) * [Favorites](https://wordpress.org/support/users/marcus182/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 20 total) 1 [2](https://wordpress.org/support/users/marcus182/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/marcus182/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] Double order status](https://wordpress.org/support/topic/double-order-status/) * Thread Starter [marcus182](https://wordpress.org/support/users/marcus182/) * (@marcus182) * [2 years, 4 months ago](https://wordpress.org/support/topic/double-order-status/#post-17475649) * Hi there, I just updated woocommerce to the new version and the problem was resolved. Conflict with some old plugin I guess, but thanks a lot guys, I’m gonna mark this as resolved. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] Error message not showing when new card is declined](https://wordpress.org/support/topic/error-message-not-showing-when-new-card-is-declined/) * Thread Starter [marcus182](https://wordpress.org/support/users/marcus182/) * (@marcus182) * [2 years, 4 months ago](https://wordpress.org/support/topic/error-message-not-showing-when-new-card-is-declined/#post-17472241) * Hello there! This problem is still happening when I disable Checkout Experience. * By the way, Checkout Experience is causing another problems but I will create a new thread for this one. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] Multiple customers for same email in Stripe](https://wordpress.org/support/topic/multiple-customers-for-same-email-in-stripe/) * Thread Starter [marcus182](https://wordpress.org/support/users/marcus182/) * (@marcus182) * [2 years, 5 months ago](https://wordpress.org/support/topic/multiple-customers-for-same-email-in-stripe/#post-17431726) * Let me elaborate more the context of my website: * Some months ago all the subscriptions were created using the Stripe subscriptions feature. When we started with woocommerce in December/23 I migrated all of the subscriptions from Stripe to Woocommerce subscriptions. So this users don’t have any credit card saved in woocommerce but they do in Stripe. I also imported their respective customer_id and stripe_source_id in order to charge all of them in the same card they used in Stripe. You can easily reproduce this by doing these steps (STRIPE TEST MODE):1 – Create a new user in STRIPE that is not in Stripe but already existis in wordpress2 – Add a new payment method for this user in STRIPE (use some of their testing cards)3 – Now with the same user created in STRIPE go to Woocommerce myaccount page and try to add a new credit card4 – Woocommerce will save the card for this user in wordpress but STRIPE will create another account for this same email5 – Now you have 2 accounts with same email but different payment methods as you can see in my screenshot ([https://snipboard.io/UiEXkw.jpg](https://snipboard.io/UiEXkw.jpg)). * I think this is a Stripe expected behavior but I would like to know if there is any way to prevent Stripe to create new accounts and just keep one. * Thank you guys! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] Multiple customers for same email in Stripe](https://wordpress.org/support/topic/multiple-customers-for-same-email-in-stripe/) * Thread Starter [marcus182](https://wordpress.org/support/users/marcus182/) * (@marcus182) * [2 years, 5 months ago](https://wordpress.org/support/topic/multiple-customers-for-same-email-in-stripe/#post-17431028) * Since I starded the woo + Stripe in our website (12/23). But I just noticed today because one client was charged in their old card instead of the new one. When I searched for their email in Stripe they have 2 accounts now, one with the old card and another with the new card. So I guess Stripe is creating new accounts when a user adds a new credit card in Woocommerce. Here are the system status: * ```wp-block-code ` ### WordPress Environment ### WordPress address (URL): https://dash.deerdesigner.com Site address (URL): https://dash.deerdesigner.com WC Version: 8.4.0 REST API Version: ✔ 8.4.0 WC Blocks Version: ✔ 11.6.2 Action Scheduler Version: ✔ 3.7.0 Log Directory Writable: ✔ WP Version: 6.4.3 WP Multisite: – WP Memory Limit: 1 GB WP Debug Mode: – WP Cron: – Language: en_US External object cache: – ### Server Environment ### Server Info: LiteSpeed PHP Version: 7.4.33 PHP Post Max Size: 1 GB PHP Time Limit: 3600 PHP Max Input Vars: 3000 cURL Version: 7.87.0 OpenSSL/1.1.1w SUHOSIN Installed: – MySQL Version: 5.5.5-10.6.16-MariaDB-cll-lve Max Upload Size: 1 GB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 8.4.0 WC Database Prefix: wp_ Total Database Size: 75.05MB Database Data Size: 55.88MB Database Index Size: 19.17MB 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Counts ### acf-field: 11 acf-field-group: 1 attachment: 81 aw_workflow: 10 cc_restriction: 1 custom_css: 2 elementor_library: 13 nav_menu_item: 5 page: 24 post: 3 pp_video_block: 8 product: 12 product_variation: 7 revision: 1253 shop_coupon: 2 shop_order: 261 shop_order_refund: 3 shop_subscription: 199 wbcr-snippets: 5 wo_client: 1 wp_navigation: 1 wp_template: 2 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (41) ### FluentSMTP: by FluentSMTP & WPManageNinja Team – 2.2.71 Swift SMTP (formerly Welcome Email Editor): by David Vongries – 6.1 Advanced Custom Fields PRO: by WP Engine – 6.2.1.1 AutomateWoo: by WooCommerce – 6.0.9 Cashier for WooCommerce: by StoreApps – 1.8.0 Content Control: by Code Atlantic – 2.1.0 Convertful - Your Ultimate On-Site Conversion Tool: by – 2.6 Elementor Pro: by Elementor.com – 3.19.2 Elementor: by Elementor.com – 3.19.2 Essential Addons for Elementor: by WPDeveloper – 5.9.3 Fluent Forms: by Contact Form - 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by WooCommerce – 7.9.3 WooCommerce Multilingual & Multicurrency: by OnTheGoSystems – 5.2.1 PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.7.5 WooCommerce Subscriptions CSV Importer and Exporter: by Prospress Inc – 2.1.0 Woo Subscriptions: by WooCommerce – 5.6.0 WooCommerce: by Automattic – 8.4.0 (update to version 8.6.0 is available) Wordpress Special Characters in Usernames: by OneAll - User Integration Platform – 2.0 WP Crontrol: by John Blackbourn & crontributors – 1.16.1 WP Extra File Types: by Davide Airaghi – 0.5.2 WP Freshdesk: by Brainstorm Force – 1.0.3 WP Pusher: by WP Pusher – 3.0.13 ### Inactive Plugins (2) ### WP All Import - User Import Add-On Pro: by Soflyy – 1.1.2 WP All Import Pro: by Soflyy – 4.8.6-beta-1.9 ### Dropin Plugins (1) ### advanced-cache.php: advanced-cache.php ### Settings ### API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to Woo.com: – Enforce Approved Product Download Directories: ✔ HPOS feature screen enabled: – HPOS feature enabled: – Order datastore: WC_Order_Data_Store_CPT HPOS data sync enabled: – ### WC Pages ### Shop base: ❌ Page not set Cart: #9 - /cart/ Checkout: #657 - /sign-up/ My account: #926 - / Terms and conditions: ❌ Page not set ### Theme ### Name: Hello Elementor Child Version: 2.1.0 Author URL: https://elementor.com/ Child Theme: ✔ Parent Theme Name: Hello Elementor Parent Theme Version: 3.0.0 – 3.0.1 is available Parent Theme Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash WooCommerce Support: ✔ ### Templates ### Overrides: dddashboard/woocommerce/cart/cart.php dddashboard/woocommerce/checkout/form-checkout.php dddashboard/woocommerce/checkout/form-coupon.php dddashboard/woocommerce/checkout/form-login.php dddashboard/woocommerce/checkout/payment-method.php dddashboard/woocommerce/checkout/review-order.php dddashboard/woocommerce/emails/admin-failed-order.php dddashboard/woocommerce/emails/admin-new-order.php dddashboard/woocommerce/emails/customer-completed-order.php dddashboard/woocommerce/emails/customer-refunded-order.php dddashboard/woocommerce/emails/email-footer.php dddashboard/woocommerce/emails/email-header.php dddashboard/woocommerce/emails/email-order-details.php dddashboard/woocommerce/emails/email-order-items.php dddashboard/woocommerce/emails/email-styles.php dddashboard/woocommerce/myaccount/dashboard.php dddashboard/woocommerce/myaccount/form-add-payment-method.php dddashboard/woocommerce/myaccount/form-edit-account.php dddashboard/woocommerce/notices/success.php ### Subscriptions ### WCS_DEBUG: ✔ No Subscriptions Mode: ✔ Live Subscriptions Live URL: https://dash.deerdesigner.com Subscriptions-core Library Version: 6.4.0 Subscriptions Template Theme Overrides: dddashboard/woocommerce/emails/cancelled-subscription.php dddashboard/woocommerce/emails/customer-completed-renewal-order.php dddashboard/woocommerce/emails/customer-payment-retry.php dddashboard/woocommerce/emails/customer-renewal-invoice.php dddashboard/woocommerce/emails/email-order-details.php dddashboard/woocommerce/emails/on-hold-subscription.php dddashboard/woocommerce/myaccount/my-subscriptions.php Subscription Statuses: trash: 8 wc-active: 135 wc-pending-cancel: 1 wc-on-hold: 55 WooCommerce Account Connected: ❌ No Custom Retry Rules: ❌ Yes Custom Retry Rule Class: ✔ No Custom Raw Retry Rule: ✔ No Custom Retry Rule: ✔ No Retries Migration Status: ✔ Completed Report Cache Enabled: ✔ Yes Cache Update Failures: ✔ 0 failure ### Store Setup ### Country / State: United Kingdom (UK) ### Subscriptions by Payment Gateway ### Stripe: trash: 6 wc-active: 134 wc-on-hold: 53 wc-pending-cancel: 1 ### Payment Gateway Support ### Stripe: products refunds tokenization add_payment_method subscriptions subscription_cancellation subscription_suspension subscription_reactivation subscription_amount_changes subscription_date_changes subscription_payment_method_change subscription_payment_method_change_customer subscription_payment_method_change_admin multiple_subscriptions ### Admin ### Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks product-variation-management product-virtual-downloadable remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: customize-store minified-js new-product-management-experience product-external-affiliate settings async-product-editor-category-field Daily Cron: ✔ Next scheduled: 2024-02-17 13:22:37 +00:00 Options: ✔ Notes: 67 Onboarding: skipped ### Action Scheduler ### Complete: 26,759 Oldest: 2024-01-16 14:23:36 +0000 Newest: 2024-02-16 14:23:06 +0000 Failed: 47 Oldest: 2023-09-22 13:45:45 +0000 Newest: 2024-01-17 17:45:04 +0000 Pending: 149 Oldest: 2024-02-16 14:25:05 +0000 Newest: 2024-12-31 09:00:09 +0000 ### Status report information ### Generated at: 2024-02-16 14:23:17 +00:00 ` ``` - This reply was modified 2 years, 5 months ago by [marcus182](https://wordpress.org/support/users/marcus182/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] Error message not showing when new card is declined](https://wordpress.org/support/topic/error-message-not-showing-when-new-card-is-declined/) * Thread Starter [marcus182](https://wordpress.org/support/users/marcus182/) * (@marcus182) * [2 years, 5 months ago](https://wordpress.org/support/topic/error-message-not-showing-when-new-card-is-declined/#post-17412773) * Hello guys, thanks for your assistance. With the Checkout Experience it works great. I didn’t enable this because it says _‘…the functionality is currently limited’_, so I rather not to enable it in production to prevent any issues with Woo checkout. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] Error message not showing when new card is declined](https://wordpress.org/support/topic/error-message-not-showing-when-new-card-is-declined/) * Thread Starter [marcus182](https://wordpress.org/support/users/marcus182/) * (@marcus182) * [2 years, 5 months ago](https://wordpress.org/support/topic/error-message-not-showing-when-new-card-is-declined/#post-17412303) * Hi there, I added some products and enabled Stripe test mode [https://mafreitas.com.br/stripebug/shop/](https://mafreitas.com.br/stripebug/shop/) Thanks a lot! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] Error message not showing when new card is declined](https://wordpress.org/support/topic/error-message-not-showing-when-new-card-is-declined/) * Thread Starter [marcus182](https://wordpress.org/support/users/marcus182/) * (@marcus182) * [2 years, 5 months ago](https://wordpress.org/support/topic/error-message-not-showing-when-new-card-is-declined/#post-17410750) * Hello there, I am facing this issue in any wordpress website I create. This is from a newer wordpress I just installed only to debug this issue: [https://gist.github.com/deerdesignerdevops/89d78dce92eacaeb940c9281a97de5d0](https://gist.github.com/deerdesignerdevops/89d78dce92eacaeb940c9281a97de5d0) * On checkout page it works fine, the problem is on /my-account/add-payment-method/ page, where users can add a new card. * The message appears on the browser console so I think the problem can be in the JS code that renders this component on the screen. It happens with any declined card. I can pass the credentials to you by email if you want. This site I just created to debug this problem and has no activity: [https://mafreitas.com.br/stripebug/](https://mafreitas.com.br/stripebug/) - This reply was modified 2 years, 5 months ago by [marcus182](https://wordpress.org/support/users/marcus182/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] Error message not showing when new card is declined](https://wordpress.org/support/topic/error-message-not-showing-when-new-card-is-declined/) * Thread Starter [marcus182](https://wordpress.org/support/users/marcus182/) * (@marcus182) * [2 years, 5 months ago](https://wordpress.org/support/topic/error-message-not-showing-when-new-card-is-declined/#post-17410024) * I tried in chrome, Edge and Mozilla. My current PHP version: 8.2.12 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] Error message not showing when new card is declined](https://wordpress.org/support/topic/error-message-not-showing-when-new-card-is-declined/) * Thread Starter [marcus182](https://wordpress.org/support/users/marcus182/) * (@marcus182) * [2 years, 5 months ago](https://wordpress.org/support/topic/error-message-not-showing-when-new-card-is-declined/#post-17406725) * Hello Pepe, I just created a new site in localhost and installed just woocommerce and the Stripe plugin with the TT3 theme. Issue remains: [https://snipboard.io/T62JuF.jpg](https://snipboard.io/T62JuF.jpg) Maybe it’s a conflict between versions? See what I’m using:**Woocommerce **-> 8.5.2**WooCommerce Stripe Gateway** -> 7.9.1**WordPress** -> 6.4.3**Twenty Twenty- Three** -> 1.3 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Groups] Custom Field for Group](https://wordpress.org/support/topic/custom-field-for-group/) * Thread Starter [marcus182](https://wordpress.org/support/users/marcus182/) * (@marcus182) * [2 years, 7 months ago](https://wordpress.org/support/topic/custom-field-for-group/#post-17240136) * Very nice man, worked perfectly. Thank you!! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Groups] Custom Field for Group](https://wordpress.org/support/topic/custom-field-for-group/) * Thread Starter [marcus182](https://wordpress.org/support/users/marcus182/) * (@marcus182) * [2 years, 7 months ago](https://wordpress.org/support/topic/custom-field-for-group/#post-17239026) * Thanks for your reply man. Here is the thing: The groups have 6 columns in database, right? (id, parent_id, creator_id, datetime, name and description). What I need is to create a new one called “creative_calls”.Because in my website we have this “creative director call” service and we have some clients that need to create additional users for the same company. So the “Call” service will be applied to the company group and not to the users, got it? Instead of create this custom field for each user, we want to create this field to the group because it’s easier to manage.I already created this new column in database but don’t know how to update this data in the group edit screen without change the plugin’s core files. - This reply was modified 2 years, 7 months ago by [marcus182](https://wordpress.org/support/users/marcus182/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[If-So Dynamic Content – Elementor & All Page Builders Personalization] ReferenceError: lodash is not defined](https://wordpress.org/support/topic/referenceerror-lodash-is-not-defined-2/) * Thread Starter [marcus182](https://wordpress.org/support/users/marcus182/) * (@marcus182) * [2 years, 8 months ago](https://wordpress.org/support/topic/referenceerror-lodash-is-not-defined-2/#post-17209605) * Hi there, now it’s working fine. I’m gonna mark this as resolved, thank you guys!! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[If-So Dynamic Content – Elementor & All Page Builders Personalization] ReferenceError: lodash is not defined](https://wordpress.org/support/topic/referenceerror-lodash-is-not-defined-2/) * Thread Starter [marcus182](https://wordpress.org/support/users/marcus182/) * (@marcus182) * [2 years, 8 months ago](https://wordpress.org/support/topic/referenceerror-lodash-is-not-defined-2/#post-17207012) * Unfortunetly I can’t give admin access because the website is from the company I work for. But the problem happened when I updated my WordPress to the new version. I was able to temporarily solve the problem by just commenting the lines where the “ifso-standalone-conditions-gutenberg-block” where required in the “class- if-so.php” file (if-so/includes folder). I don’t know why that happened but I guess WordPress might have changed some dependecies that could break the lodash instance in your plugin. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] Can’t change keys](https://wordpress.org/support/topic/cant-change-keys/) * Thread Starter [marcus182](https://wordpress.org/support/users/marcus182/) * (@marcus182) * [2 years, 8 months ago](https://wordpress.org/support/topic/cant-change-keys/#post-17187543) * Thank you for your reply. I cleared all the cache but the problem was the plugin‘ WooCommerce Multilingual & Multicurrency with WPML’. I don’t know why but when I disable it everything got back to normal. Anyway, problem solved! Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] CSS Class to the fields](https://wordpress.org/support/topic/css-class-to-the-fields/) * Thread Starter [marcus182](https://wordpress.org/support/users/marcus182/) * (@marcus182) * [4 years, 2 months ago](https://wordpress.org/support/topic/css-class-to-the-fields/#post-15612297) * Ignore this, published in wrong forum. Viewing 15 replies - 1 through 15 (of 20 total) 1 [2](https://wordpress.org/support/users/marcus182/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/marcus182/replies/page/2/?output_format=md)