Title: marcolearning's Replies | WordPress.org --- # marcolearning [ ](https://wordpress.org/support/users/marcolearning/) * [Profile](https://wordpress.org/support/users/marcolearning/) * [Topics Started](https://wordpress.org/support/users/marcolearning/topics/) * [Replies Created](https://wordpress.org/support/users/marcolearning/replies/) * [Reviews Written](https://wordpress.org/support/users/marcolearning/reviews/) * [Topics Replied To](https://wordpress.org/support/users/marcolearning/replied-to/) * [Engagements](https://wordpress.org/support/users/marcolearning/engagements/) * [Favorites](https://wordpress.org/support/users/marcolearning/favorites/) Search replies: ## Forum Replies Created Viewing 7 replies - 1 through 7 (of 7 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] Orders not automatically set to Complete when payment sucessful.](https://wordpress.org/support/topic/orders-not-automatically-set-to-complete-when-payment-sucessful/) * Thread Starter [marcolearning](https://wordpress.org/support/users/marcolearning/) * (@marcolearning) * [3 years, 8 months ago](https://wordpress.org/support/topic/orders-not-automatically-set-to-complete-when-payment-sucessful/#post-16483370) * Go to the Stripe settings page Woocommerce/Settings/Payments/Stripe Manage. Scroll down to the bottom of the page and click Advanced settings. However, if you haven’t toggled on the new experience, I’d guess it’s not toggled on – but check it out just in case. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] Orders not automatically set to Complete when payment sucessful.](https://wordpress.org/support/topic/orders-not-automatically-set-to-complete-when-payment-sucessful/) * Thread Starter [marcolearning](https://wordpress.org/support/users/marcolearning/) * (@marcolearning) * [3 years, 8 months ago](https://wordpress.org/support/topic/orders-not-automatically-set-to-complete-when-payment-sucessful/#post-16481790) * No, the recent fails to complete are not tied to a Sensei course. * Did you see my mention of **toggling off the New checkout experience**? I did not make any other changes – including disabling any plug ins. I’ve had two orders made since toggling it off, and **both automatically completed**. These products sold on these orders were the same products that failed to complete yesterday when the New checkout experience was toggled on. * You are right that something is not allowing Stipe to talk back to our website. The order notes for all orders that did not auto complete were missing the Stripe charge complete note with the Charge ID. Today’s orders that did auto complete had the Stripe Charge Complete notes with the Charge ID as we would expect. * I don’t think a screen shot is necessary, given what I’ve described above, but if you need to see one I’ll share one of an order that didn’t auto complete and one from earlier today that did. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] Orders not automatically set to Complete when payment sucessful.](https://wordpress.org/support/topic/orders-not-automatically-set-to-complete-when-payment-sucessful/) * Thread Starter [marcolearning](https://wordpress.org/support/users/marcolearning/) * (@marcolearning) * [3 years, 8 months ago](https://wordpress.org/support/topic/orders-not-automatically-set-to-complete-when-payment-sucessful/#post-16481567) * Yes – we sell only digital products. See system report below fatal error log. * There was on fatal error log. * ```wp-block-code 2023-02-16T17:10:44+00:00 CRITICAL Uncaught Error: Attempt to modify property "data" on null in /nas/content/live/marcolearning/wp-content/plugins/woocommerce-gateway-stripe/includes/class-wc-stripe-webhook-handler.php:848Stack trace: 0 /nas/content/live/marcolearning/wp-content/plugins/woocommerce-gateway-stripe/includes/class-wc-stripe-webhook-handler.php(990): WC_Stripe_Webhook_Handler->process_payment_intent_success(Object(stdClass)) 1 /nas/content/live/marcolearning/wp-content/plugins/woocommerce-gateway-stripe/includes/class-wc-stripe-webhook-handler.php(70): WC_Stripe_Webhook_Handler->process_webhook('{\n "id": "evt_…') 2 /nas/content/live/marcolearning/wp-includes/class-wp-hook.php(308): WC_Stripe_Webhook_Handler->check_for_webhook('') 3 /nas/content/live/marcolearning/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array) 4 /nas/content/live/marcolearning/wp-includes/plugin.php(517): WP_Hook->do_action(Array) 5 /nas/content/live/marcolearning/wp-content/plugins/woocommerce/includes/class-wc-api.php(161): do_action('woocommerce_api…') 6 /nas/content/live/marcolearning/wp-includes/class-wp-hook.php(308): WC_API->handle_api_requests(Object(WP)) 7 /nas/content/live/marcolearning/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) 8 /nas/content/live/marcolearning/wp-includes/plugin.php(565): WP_Hook->do_action(Array) 9 /nas/content/live/marcolearning/wp-includes/class-wp.php(399): do_action_ref_array('parse_request', Array) 10 /nas/content/live/marcolearning/wp-includes/class-wp.php(780): WP->parse_request('') 11 /nas/content/live/marcolearning/wp-includes/functions.php(1332): WP->main('') 12 /nas/content/live/marcolearning/wp-blog-header.php(16): wp() 13 /nas/content/live/marcolearning/index.php(17): require('/nas/content/li…') 14 {main} thrown in /nas/content/live/marcolearning/wp-content/plugins/woocommerce-gateway-stripe/includes/class-wc-stripe-webhook-handler.php on line 848 ``` * **WordPress Environment** * WordPress address (URL): [https://marcolearning.com](https://marcolearning.com) Site address (URL): [https://marcolearning.com](https://marcolearning.com)WC Version: 7.4.0REST API Version: ✔ 7.4.0WC Blocks Version: ✔ 9.4.3Action Scheduler Version: ✔ 3.5.4Log Directory Writable: ✔WP Version: 6.1.1WP Multisite: –WP Memory Limit: 512 MBWP Debug Mode: –WP Cron: ✔Language: en_USExternal object cache: – * **Server Environment** * Server Info: nginx PHP Version: 8.0.27PHP Post Max Size: 250 MBPHP Time Limit: 43300PHP Max Input Vars: 10000cURL Version: 7.81.0OpenSSL/3.0.2 * SUHOSIN Installed: – MySQL Version: 5.7.40-43-logMax Upload Size: 250 MBDefault Timezone is UTC: ✔fsockopen/cURL: ✔SoapClient: ✔DOMDocument: ✔GZip: ✔Multibyte String: ✔Remote Post: ✔Remote Get: ✔ * **Database** * WC Database Version: 7.4.0 WC Database 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[Thomas McMahon](https://www.twistermc.com/) – 2.1.8 * Plethora Tabs + Accordions: by Plethora Plugins – 1.0.6 Popup Maker – Forced Interaction: by WP Popup Maker – 1.0.2Popup Maker: by Popup Maker – 1.17.1Purchase Orders for WooCommerce: by McGregor Media Web Design – 1.8.2Sensei LMS: by Automattic– 4.11.1Sensei Pro: by Automattic – 1.11.1Slide Anything – Responsive Content / HTML Slider and Carousel: by – 2.4.7TaxJar – Sales Tax Automation for WooCommerce: by TaxJar – 4.1.5Spectra: by Brainstorm Force – 2.3.5Ultimate Member: by Ultimate Member – 2.5.3Ultimate Member – WooCommerce: by Ultimate Member – 2.3.3User Switching: by John Blackbourn & contributors – 1.7.0Woo Discount Rules PRO 2.0: by Flycart– 2.5.4Woo Discount Rules: by Flycart – 2.5.4NextMove Lite – Thank You Page for WooCommerce: by XLPlugins – 2.16.0Checkout Field Editor for WooCommerce (Pro): by ThemeHigh – 3.4.0WooCommerce Affirm Gateway: by WooCommerce – 2.0.1WooCommerce Stripe Gateway: by WooCommerce – 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–Currency: USD ($)Currency Position: leftThousand Separator:, Decimal Separator: .Number of Decimals: 2Taxonomies: Product Types: external ( external)grouped (grouped)simple (simple)subscription (subscription)variable ( variable)variable-subscription (variable-subscription) * Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude- from-search (exclude-from-search)featured (featured)outofstock (outofstock)rated- 1 (rated-1)rated-2 (rated-2)rated-3 (rated-3)rated-4 (rated-4)rated-5 (rated- 5) * Connected to WooCommerce.com: ✔ Enforce Approved Product Download Directories:– Order datastore: WC_Order_Data_Store_CPT * **WC Pages** * Shop base: #95318 – /shop/ Cart: #46 – /cart/Checkout: #47 – /checkout/My account: ❌ Page does not contain the [woocommerce_my_account] shortcode.Terms and conditions:# 73144 – /terms-of-use-policy/ * **Theme** * Name: Astra Child Version: 2.0.2Author URL:Child Theme: ✔Parent Theme Name: AstraParent Theme Version: 4.0.2Parent Theme Author URL: [https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme](https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme) WooCommerce Support: ✔ * **Templates** * Overrides: astra-child/woocommerce/emails/admin-new-order.php astra-child/woocommerce/ emails/customer-completed-order.phpastra-child/woocommerce/emails/customer-new- account.phpastra-child/woocommerce/notices/error.phpastra-child/woocommerce/notices/ notice.phpastra-child/woocommerce/notices/success.phpastra-child/woocommerce/ single-product/related.php * **WooCommerce PayPal Payments** * Onboarded: ✔ Shop country code: USWooCommerce currency supported: ✔Advanced Card Processing available in country: ✔Pay Later messaging available in country: ✔ Webhook status: ✔Vault enabled: ✔Logging enabled: –Reference Transactions: ✔Used PayPal Checkout plugin: ✔Tracking enabled: – * **Admin** * Enabled Features: activity-panels analyticscouponscustomer-effort-score-tracksimport- products-taskexperimental-fashion-sample-productsshipping-smart-defaultsshipping- setting-tourhomescreenmarketingmultichannel-marketingmobile-app-bannernavigationnew- product-management-experienceonboardingonboarding-tasksremote-inbox-notificationsremote- free-extensionspayment-gateway-suggestionsshipping-label-bannersubscriptionsstore- alertstransient-noticeswoo-mobile-welcomewc-pay-promotionwc-pay-welcome-page * Disabled Features: minified-js product-variation-managementsettings * Daily Cron: ✔ Next scheduled: 2023-02-18 14:34:58 -05:00 Options: ✔Notes: 6Onboarding: completed * **Action Scheduler** * Complete: 57,112 Oldest: 2023-01-17 11:27:08 -0500Newest: 2023-02-17 11:23:21- 0500 * Failed: 499 Oldest: 2019-11-01 03:00:00 -0400Newest: 2023-01-20 17:00:38 -0500 * Pending: 16 Oldest: 2023-02-17 11:25:53 -0500Newest: 2023-02-21 08:54:51 -0500 * **WooCommerce Zapier** * Database Version: ✔ 14 Detailed Logging Enabled: YesLegacy Mode 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Status: disabled - Trigger: order.paid - Delivery Count: 0 Webhook #49: WooCommerce Zapier - Status: disabled - Trigger: order.paid - Delivery Count: 0 Webhook #38: WooCommerce Zapier - Status: disabled - Trigger: order.created - Delivery Count: 0 Webhook #37: WooCommerce Zapier - Status: disabled - Trigger: order.created - Delivery Count: 0 Webhook #36: WooCommerce Zapier - Status: disabled - Trigger: order.created - Delivery Count: 0 Webhook #35: WooCommerce Zapier - Status: disabled - Trigger: order.created - Delivery Count: 0 Webhook #5: WooCommerce Zapier - Status: disabled - Trigger: - Delivery Count: 0 Deleted Webhook Delivery Count: 24909Customer Action Count: 1607Order Action Count: 224 * **Status report information** * Generated at: 2023-02-17 11:25:27 -05:00 ` * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] Orders not automatically set to Complete when payment sucessful.](https://wordpress.org/support/topic/orders-not-automatically-set-to-complete-when-payment-sucessful/) * Thread Starter [marcolearning](https://wordpress.org/support/users/marcolearning/) * (@marcolearning) * [3 years, 8 months ago](https://wordpress.org/support/topic/orders-not-automatically-set-to-complete-when-payment-sucessful/#post-16481359) * I just had an order come through in the Completed state after a successful Stripe charge. I did disable the New checkout experience earlier this morning, so that may have made an impact. I will continue to monitor orders and report back if disabling the New checkout experience has resolved this issue. I’d like to use the new checkout experience, so getting us back to where we were before Feb 9th would be ideal! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] Orders suddenly stoped switching over to processing after succesful payment](https://wordpress.org/support/topic/orders-suddenly-stoped-switching-over-to-processing-after-succesful-payment/) * [marcolearning](https://wordpress.org/support/users/marcolearning/) * (@marcolearning) * [3 years, 8 months ago](https://wordpress.org/support/topic/orders-suddenly-stoped-switching-over-to-processing-after-succesful-payment/#post-16481096) * I’m seeing this issue on my site, too. I’ve tried a number of things – adjusting settings as mentioned above, rolling back to v 7.0.1 but nothing has helped move the orders automatically to the complete state. My last successful auto complete was back on Feb 9th. Looking at the woocommerce-gateway-stripe logs on Feb 9th compared to today I see a large section of order metadata coming back from Stripe that is not in the stripe logs after Feb 9th. * Can you confirm that you are working to resolve this issue, and can you give us a general sense of when we can expect a fix to roll out? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Sensei LMS - Online Courses, Quizzes, & Learning] Set Course Access date end on Specific Date](https://wordpress.org/support/topic/set-course-access-date-end-on-specific-date/) * Thread Starter [marcolearning](https://wordpress.org/support/users/marcolearning/) * (@marcolearning) * [4 years, 1 month ago](https://wordpress.org/support/topic/set-course-access-date-end-on-specific-date/#post-15997276) * Thanks for investigating the issue I reported. I ended up adjusting the course end dates directly in the database, so we’re set to launch next week. However, adjusting through the frontend would be ideal. * I tested submitting a ticket, logged into my paid account, in both firefox and edge. Received the same error and here’s the message in the console: * DevTools failed to load source map: Could not load content for [https://149702196.v2.pressablecdn.com/wp-content/themes/blockbase/assets/ponyfill.css.map](https://149702196.v2.pressablecdn.com/wp-content/themes/blockbase/assets/ponyfill.css.map): HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Sensei LMS - Online Courses, Quizzes, & Learning] Set Course Access date end on Specific Date](https://wordpress.org/support/topic/set-course-access-date-end-on-specific-date/) * Thread Starter [marcolearning](https://wordpress.org/support/users/marcolearning/) * (@marcolearning) * [4 years, 1 month ago](https://wordpress.org/support/topic/set-course-access-date-end-on-specific-date/#post-15995853) * I’m still not able to submit a ticket through senseilms.com. I get the same “ Sorry, we can’t process this form at this time. Please try again later.” message at the top of the form page. * Fix the issue and I’ll be happy to submit a ticket directly to you. * I was unable to set a future Course Access Ends date under the Access Period. There is not a forward/backward arrow option visible to me in Chrome. I am also running the most recent version of the base and Pro Sensei plug in. Viewing 7 replies - 1 through 7 (of 7 total)