Title: Mappital's Replies | WordPress.org --- # Mappital [ ](https://wordpress.org/support/users/mappital/) * [Profile](https://wordpress.org/support/users/mappital/) * [Topics Started](https://wordpress.org/support/users/mappital/topics/) * [Replies Created](https://wordpress.org/support/users/mappital/replies/) * [Reviews Written](https://wordpress.org/support/users/mappital/reviews/) * [Topics Replied To](https://wordpress.org/support/users/mappital/replied-to/) * [Engagements](https://wordpress.org/support/users/mappital/engagements/) * [Favorites](https://wordpress.org/support/users/mappital/favorites/) Search replies: ## Forum Replies Created Viewing 6 replies - 1 through 6 (of 6 total) * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Can't search or install plugins](https://wordpress.org/support/topic/cant-search-or-install-plugins/) * Thread Starter [Mappital](https://wordpress.org/support/users/mappital/) * (@mappital) * [12 years, 7 months ago](https://wordpress.org/support/topic/cant-search-or-install-plugins/#post-4152180) * Well I got a cable and tried that, but alas that didn’t work either. The fact that it is also happening to the other site I look after, which is on the same hosting plan, I think could be suggesting it could be their servers. It doesn’t happen on my partners wordpress site which is hosted with a different company. * Think we have exhausted enough avenues to throw it back at my hosting provider! * Thanks again for all you help. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Can't search or install plugins](https://wordpress.org/support/topic/cant-search-or-install-plugins/) * Thread Starter [Mappital](https://wordpress.org/support/users/mappital/) * (@mappital) * [12 years, 7 months ago](https://wordpress.org/support/topic/cant-search-or-install-plugins/#post-4152177) * Ok, thanks so much for all your help. I need to actually go out and buy one, so will do that and report back. Hope it is as simple as that! * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Can't search or install plugins](https://wordpress.org/support/topic/cant-search-or-install-plugins/) * Thread Starter [Mappital](https://wordpress.org/support/users/mappital/) * (@mappital) * [12 years, 7 months ago](https://wordpress.org/support/topic/cant-search-or-install-plugins/#post-4152175) * 5 or 6 things, but nothing different to what I have had for the last year (havent had this problem until the weekend). I upgraded all out kit in July with new Apple Airport Extreme router, plus we have 100mbps connection. * My Mac is the only one on the 5Ghz connection. * I don’t know much about this side of things, so I don’t mess with to much and nothing recently. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Can't search or install plugins](https://wordpress.org/support/topic/cant-search-or-install-plugins/) * Thread Starter [Mappital](https://wordpress.org/support/users/mappital/) * (@mappital) * [12 years, 7 months ago](https://wordpress.org/support/topic/cant-search-or-install-plugins/#post-4152173) * Yes. * I just check another wordpress website I manage that is on exactly the same server setup, seems that one is also having the same problem. * Perhaps you have identified the problem? What is it? * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Can't search or install plugins](https://wordpress.org/support/topic/cant-search-or-install-plugins/) * Thread Starter [Mappital](https://wordpress.org/support/users/mappital/) * (@mappital) * [12 years, 7 months ago](https://wordpress.org/support/topic/cant-search-or-install-plugins/#post-4152170) * Hi lapsanders, * Did as you suggested, added a new theme, deleted Twenty Thirteen theme, then tried to install Twenty Thirteen, but went back to same issue I had before of“ An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums.” * So I then uploaded it via the upload field in the Themes, all went fine. I was able to download one plugin, but then when I tried to download another I ended up with the same error message again. * Is this sounding like it has a lot to do with my server provider? Is it a memory issue? * I am using a business cloud shared hosting platform. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Can't search or install plugins](https://wordpress.org/support/topic/cant-search-or-install-plugins/) * Thread Starter [Mappital](https://wordpress.org/support/users/mappital/) * (@mappital) * [12 years, 7 months ago](https://wordpress.org/support/topic/cant-search-or-install-plugins/#post-4152167) * Hi Krishna, * Thanks for taking the time to respond. * – No plugins are activated – Theme is already Twenty Thirteen theme – Ran the manual upgrade, but the site is already up to date. * This site is straight out of the box, I haven’t installed any plugins or themes yet, that is what I am trying to start. * Any thoughts? as mentioned, I hassled my hosting provider but they swear blind it isn’t them. * Thanks * Dan Viewing 6 replies - 1 through 6 (of 6 total)