Title: malshafi's Replies | WordPress.org --- # malshafi [ ](https://wordpress.org/support/users/malshafi/) * [Profile](https://wordpress.org/support/users/malshafi/) * [Topics Started](https://wordpress.org/support/users/malshafi/topics/) * [Replies Created](https://wordpress.org/support/users/malshafi/replies/) * [Reviews Written](https://wordpress.org/support/users/malshafi/reviews/) * [Topics Replied To](https://wordpress.org/support/users/malshafi/replied-to/) * [Engagements](https://wordpress.org/support/users/malshafi/engagements/) * [Favorites](https://wordpress.org/support/users/malshafi/favorites/) Search replies: ## Forum Replies Created Viewing 13 replies - 1 through 13 (of 13 total) * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[OceanWP] White space above header](https://wordpress.org/support/topic/white-space-above-header-9/) * Thread Starter [malshafi](https://wordpress.org/support/users/malshafi/) * (@malshafi) * [6 years, 8 months ago](https://wordpress.org/support/topic/white-space-above-header-9/#post-11882593) * Thank you very much. That fixed it. * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[OceanWP] White space above header](https://wordpress.org/support/topic/white-space-above-header-9/) * Thread Starter [malshafi](https://wordpress.org/support/users/malshafi/) * (@malshafi) * [6 years, 8 months ago](https://wordpress.org/support/topic/white-space-above-header-9/#post-11862536) * I hate to bump, but I tried everything. Anyone has any ideas how to resolve this? * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[OceanWP] White space above header](https://wordpress.org/support/topic/white-space-above-header-9/) * Thread Starter [malshafi](https://wordpress.org/support/users/malshafi/) * (@malshafi) * [6 years, 8 months ago](https://wordpress.org/support/topic/white-space-above-header-9/#post-11855142) * Hi. Disabled Jetpack and cleared cookies The issue still persists. * This is very odd. You can see from Chrome inspection tool that white space is part of the page. I feel like I’m missing something simple. * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[OceanWP] White space above header](https://wordpress.org/support/topic/white-space-above-header-9/) * Thread Starter [malshafi](https://wordpress.org/support/users/malshafi/) * (@malshafi) * [6 years, 8 months ago](https://wordpress.org/support/topic/white-space-above-header-9/#post-11848112) * Thank you for your response. However, the top bar has been disabled. I double checked. It’s definitely disabled. There is still white space on top. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce PayPal Checkout Payment Gateway] Entering credit card on the site](https://wordpress.org/support/topic/entering-credit-card-on-the-site/) * Thread Starter [malshafi](https://wordpress.org/support/users/malshafi/) * (@malshafi) * [6 years, 10 months ago](https://wordpress.org/support/topic/entering-credit-card-on-the-site/#post-11659376) * Hi, * Thanks for your response. It’s an adult website, so I didn’t want to break any rules by posting it here. Do I understand correctly that the default behavior should be the form showing on the same checkout page when clicking the credit card logo? Is it possible for this behavior to change based on the location of the user? * Here is the system report: * ``` ### WordPress Environment ### WordPress address (URL): ***** Site address (URL): ***** WC Version: 3.6.4 Log Directory Writable: ✔ WP Version: 5.2.2 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: LiteSpeed PHP Version: 7.2.17 PHP Post Max Size: 256 MB PHP Time Limit: 240 PHP Max Input Vars: 1000 cURL Version: 7.62.0 OpenSSL/1.0.2k SUHOSIN Installed: – MySQL Version: 5.5.5-10.2.23-MariaDB Max Upload Size: 256 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 3.6.4 WC Database Prefix: wp_ MaxMind GeoIP Database: ✔ Total Database Size: 5.36MB Database Data Size: 4.09MB Database Index Size: 1.27MB wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB wp_adsw_activities: Data: 0.00MB + Index: 0.00MB wp_adsw_ali_meta: Data: 0.07MB + Index: 0.00MB wp_adsw_search_analytics: Data: 0.00MB + Index: 0.01MB wp_commentmeta: Data: 0.02MB + Index: 0.03MB wp_comments: Data: 0.02MB + Index: 0.09MB wp_failed_jobs: Data: 0.02MB + Index: 0.00MB wp_links: Data: 0.02MB + Index: 0.02MB wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB wp_options: Data: 1.41MB + Index: 0.06MB wp_postmeta: Data: 1.52MB + Index: 0.30MB wp_posts: Data: 0.47MB + Index: 0.06MB wp_queue: Data: 0.02MB + Index: 0.00MB wp_social_users: Data: 0.02MB + Index: 0.02MB wp_termmeta: Data: 0.02MB + Index: 0.03MB wp_terms: Data: 0.02MB + Index: 0.03MB wp_term_relationships: Data: 0.02MB + Index: 0.02MB wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB wp_usermeta: Data: 0.02MB + Index: 0.03MB wp_users: Data: 0.02MB + Index: 0.05MB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB wp_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB wp_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB wp_yoast_seo_links: Data: 0.00MB + Index: 0.00MB wp_yoast_seo_meta: Data: 0.00MB + Index: 0.01MB ### Post Type Counts ### attachment: 163 customize_changeset: 2 jetpack_migration: 2 jp_img_sitemap: 3 jp_sitemap: 3 jp_sitemap_master: 3 nav_menu_item: 14 page: 13 post: 3 product: 15 product_variation: 23 revision: 86 scheduled-action: 10 shop_order: 7 wpcf7_contact_form: 2 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (23) ### AliDropship Woo Plugin: by Vitaly Kukin & Yaroslav Nevskiy & Pavel Shishkin & Denis Zharov – 1.5.4 All-in-One WP Migration: by ServMask – 6.97 Contact Form 7 MailChimp Extension: by Renzo Johnson – 0.4.51 Contact Form 7: by Takayuki Miyoshi – 5.1.3 Duplicate Post: by Enrico Battocchi – 3.2.2 Easy WP SMTP: by wpecommerce alexanderfoxc – 1.3.9.1 Google Analytics Dashboard for WP (GADWP): by ExactMetrics – 5.3.8 Jetpack by WordPress.com: by Automattic – 7.4.1 Mailchimp for WooCommerce: by Mailchimp – 2.1.16 – Not tested with the active version of WooCommerce Nextend Social Login: by Nextendweb – 3.0.20 Really Simple SSL: by Rogier Lankhorst Mark Wolters – 3.2.2 Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.1 ShortPixel Image Optimizer: by ShortPixel – 4.14.1 WooCommerce - Show only lowest prices in variable products: by Fernando Tellado – 0.9.8 W3 Total Cache: by Frederick Townes – 0.9.7.5 WooCommerce Variation Swatches: by Emran Ahmed – 1.0.57 WooCommerce PayPal Checkout Gateway: by WooCommerce – 1.6.14 – 1.6.15 is available WooCommerce Services: by Automattic – 1.20.0 – 1.21.0 is available WooCommerce: by Automattic – 3.6.4 WooSidebars: by WooCommerce – 1.4.5 Yoast SEO: by Team Yoast – 11.4 – Not tested with the active version of WooCommerce WP Disable: by optimisation.io - jody nesbitt – 1.5.21 WPForms Lite: by WPForms – 1.5.3.1 ### Inactive Plugins (5) ### Akismet Anti-Spam: by Automattic – 4.1.2 Angell EYE Updater: by Angell EYE – 2.0.6 Hello Dolly: by Matt Mullenweg – 1.7.2 PayPal Express Checkout Payment Gateway for WooCommerce ( Basic ): by WebToffee – 1.3.2 PayPal for WooCommerce: by Angell EYE – 2.0.0 ### Dropin Plugins (1) ### advanced-cache.php: advanced-cache.php ### Settings ### API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #10 - /shop/ Cart: #11 - /cart/ Checkout: #12 - /checkout/ My account: #13 - /my-account/ Terms and conditions: #611 - /terms-of-service/ ### Theme ### Name: Flatsome Child Version: 3.0 Author URL: Child Theme: ✔ Parent Theme Name: Flatsome Parent Theme Version: 3.8.3 Parent Theme Author URL: http://www.uxthemes.com/ WooCommerce Support: ✔ ### Templates ### Overrides: flatsome/woocommerce/archive-product.php flatsome/woocommerce/cart/cart-empty.php flatsome/woocommerce/cart/cart-shipping.php flatsome/woocommerce/cart/cart.php flatsome/woocommerce/checkout/form-checkout.php flatsome/woocommerce/checkout/form-coupon.php flatsome/woocommerce/checkout/thankyou.php flatsome/woocommerce/content-product.php flatsome/woocommerce/content-product_cat.php flatsome/woocommerce/content-single-product.php flatsome/woocommerce/content-widget-product.php flatsome-child/woocommerce/emails/customer-processing-order.php flatsome/woocommerce/global/breadcrumb.php flatsome/woocommerce/global/quantity-input.php flatsome/woocommerce/global/wrapper-end.php flatsome/woocommerce/global/wrapper-start.php flatsome/woocommerce/loop/loop-end.php flatsome/woocommerce/loop/loop-start.php flatsome/woocommerce/loop/pagination.php flatsome/woocommerce/loop/result-count.php flatsome/woocommerce/loop/sale-flash.php flatsome/woocommerce/myaccount/form-login.php flatsome/woocommerce/myaccount/navigation.php flatsome/woocommerce/notices/error.php flatsome/woocommerce/notices/notice.php flatsome/woocommerce/notices/success.php flatsome/woocommerce/product-searchform.php flatsome/woocommerce/single-product/photoswipe.php flatsome/woocommerce/single-product/price.php flatsome/woocommerce/single-product/product-image.php flatsome/woocommerce/single-product/product-thumbnails.php flatsome/woocommerce/single-product/rating.php flatsome/woocommerce/single-product/related.php flatsome/woocommerce/single-product/review.php flatsome/woocommerce/single-product/sale-flash.php flatsome/woocommerce/single-product/share.php flatsome/woocommerce/single-product/short-description.php flatsome/woocommerce/single-product/tabs/tabs.php flatsome/woocommerce/single-product/title.php flatsome/woocommerce/single-product/up-sells.php flatsome/woocommerce/single-product-reviews.php flatsome/woocommerce/single-product.php ### Action Scheduler ### Complete: 8 Oldest: 2019-05-25 23:02:19 +0000 Newest: 2019-06-15 23:32:05 +0000 Pending: 2 Oldest: 2019-06-22 23:32:05 +0000 Newest: 2019-06-22 23:32:05 +0000 Canceled: 0 Oldest: – Newest: – In-progress: 0 Oldest: – Newest: – Failed: 0 Oldest: – Newest: – ``` * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Payment Gateway for PayPal Pro & PayPal Checkout for WooCommerce] PayPal Pro API info](https://wordpress.org/support/topic/paypal-pro-api-info/) * Thread Starter [malshafi](https://wordpress.org/support/users/malshafi/) * (@malshafi) * [7 years, 2 months ago](https://wordpress.org/support/topic/paypal-pro-api-info/#post-11307922) * Thank you. Forgive my question, but this is my first e-commerce store. The link you gave me would give me a ‘PayPal account’, ‘Client ID’, and ‘Secret’. Are those the same as the three pieces of information this plugin is asking for ( PayPal Pro API username/password/signature). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Payment Gateway for PayPal Pro & PayPal Checkout for WooCommerce] PayPal Pro API info](https://wordpress.org/support/topic/paypal-pro-api-info/) * Thread Starter [malshafi](https://wordpress.org/support/users/malshafi/) * (@malshafi) * [7 years, 2 months ago](https://wordpress.org/support/topic/paypal-pro-api-info/#post-11306151) * Thank you. I already read that page. It doesn’t say anything about how to obtain the PayPal Pro API username/password/signature. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Contact Form 7] A simple newsletter signup form not working](https://wordpress.org/support/topic/a-simple-newsletter-signup-form-not-working/) * Thread Starter [malshafi](https://wordpress.org/support/users/malshafi/) * (@malshafi) * [7 years, 2 months ago](https://wordpress.org/support/topic/a-simple-newsletter-signup-form-not-working/#post-11267373) * Thank you. For the mailchimp extension, I turned on the debug log, but no errors are logged after I try to use the form. All settings seem to be fine. * I switched the themes and turned off all plugins except CF7 and mailchimp extension. The loading wheel just spins and spins, and nothing happens. * I also tried doing this on a completely different WordPress site. The results are the same. * 🙁 * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[OceanWP] Footer widget won’t center](https://wordpress.org/support/topic/footer-widget-wont-center/) * Thread Starter [malshafi](https://wordpress.org/support/users/malshafi/) * (@malshafi) * [7 years, 10 months ago](https://wordpress.org/support/topic/footer-widget-wont-center/#post-10506640) * Thank you. It seems to work now. Thank you for your help. * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[OceanWP] Footer widget won’t center](https://wordpress.org/support/topic/footer-widget-wont-center/) * Thread Starter [malshafi](https://wordpress.org/support/users/malshafi/) * (@malshafi) * [7 years, 10 months ago](https://wordpress.org/support/topic/footer-widget-wont-center/#post-10503437) * Emranemranx, this is the only custom CSS I have. I tried deactivating all my plugins. It still doesn’t work. It has to be something else in the theme overriding my CSS. * Oceanwp, what you mean add it in plus? That’s the code I added and it still doesn’t work. * Here is an image what it currently looks like: * [https://imgur.com/AN2LFWl](https://imgur.com/AN2LFWl) * Thanks guys. I appreciate any help. * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[OceanWP] Footer widget won’t center](https://wordpress.org/support/topic/footer-widget-wont-center/) * Thread Starter [malshafi](https://wordpress.org/support/users/malshafi/) * (@malshafi) * [7 years, 10 months ago](https://wordpress.org/support/topic/footer-widget-wont-center/#post-10499363) * Thank you for your help. However, that did not do anything at all. Everything is still aligned left. Am I missing anything? * ``` #footer .owp-social-share li { float: none; display: inline-block; } #footer-widgets .footer-box .widget-title { border: 0; } ``` * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[OceanWP] Appearance -> Customize stopped working all of a sudden](https://wordpress.org/support/topic/appearance-customize-stopped-working-all-of-a-sudden/) * Thread Starter [malshafi](https://wordpress.org/support/users/malshafi/) * (@malshafi) * [7 years, 10 months ago](https://wordpress.org/support/topic/appearance-customize-stopped-working-all-of-a-sudden/#post-10491881) * Thanks. A pre-purchase ticket has been opened. I appreciate your help. * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[OceanWP] Appearance -> Customize stopped working all of a sudden](https://wordpress.org/support/topic/appearance-customize-stopped-working-all-of-a-sudden/) * Thread Starter [malshafi](https://wordpress.org/support/users/malshafi/) * (@malshafi) * [7 years, 10 months ago](https://wordpress.org/support/topic/appearance-customize-stopped-working-all-of-a-sudden/#post-10488923) * The website is this: [http://fitnesscurator.com](http://fitnesscurator.com) * I tried the plugin suggested in that link, but that didn’t change anything. Here is a screenshot of the issue: * [https://imgur.com/GQQlFk1](https://imgur.com/GQQlFk1) Viewing 13 replies - 1 through 13 (of 13 total)