Title: makebranding's Replies | WordPress.org --- # makebranding [ ](https://wordpress.org/support/users/makebranding/) * [Profile](https://wordpress.org/support/users/makebranding/) * [Topics Started](https://wordpress.org/support/users/makebranding/topics/) * [Replies Created](https://wordpress.org/support/users/makebranding/replies/) * [Reviews Written](https://wordpress.org/support/users/makebranding/reviews/) * [Topics Replied To](https://wordpress.org/support/users/makebranding/replied-to/) * [Engagements](https://wordpress.org/support/users/makebranding/engagements/) * [Favorites](https://wordpress.org/support/users/makebranding/favorites/) Search replies: ## Forum Replies Created Viewing 5 replies - 1 through 5 (of 5 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Contact Form 7] Contact Form 7 not sending admin/user emails (only double opt-in works)](https://wordpress.org/support/topic/contact-form-7-not-sending-admin-user-emails-only-double-opt-in-works/) * Thread Starter [makebranding](https://wordpress.org/support/users/makebranding/) * (@makebranding) * [7 months, 2 weeks ago](https://wordpress.org/support/topic/contact-form-7-not-sending-admin-user-emails-only-double-opt-in-works/#post-18696518) * Thank you very much for your help and effort. * We followed your instructions: switched to the default theme, deactivated all plugins except Contact Form 7, WP Mail Logging, and WP Mail SMTP, and cleared all cache data. * Unfortunately, the issue still persists. * Do you have any further suggestions on how we can solve this problem? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Contact Form 7] Contact Form 7 not sending admin/user emails (only double opt-in works)](https://wordpress.org/support/topic/contact-form-7-not-sending-admin-user-emails-only-double-opt-in-works/) * Thread Starter [makebranding](https://wordpress.org/support/users/makebranding/) * (@makebranding) * [7 months, 2 weeks ago](https://wordpress.org/support/topic/contact-form-7-not-sending-admin-user-emails-only-double-opt-in-works/#post-18696244) * The website is running on a custom theme developed by the agency that originally built it. Because of this, we are currently unable to update the theme to be compatible with the latest PHP version. At the moment, the site is running on PHP 7.4. * The installed plugins are as follows: - Advanced Editor Tools - All in One SEO - Anti-Spam by CleanTalk - Better Search Replace - Contact Form 7 - Disable Gutenberg - Enable Media Replace - F12 Double OptIn for Contact Form 7 - FileBird Pro - FooBox Image Lightbox - FooGallery - FormCraft - Nested Pages - Page Builder by SiteOrigin - PublishPress Future - Real Cookie Banner - SiteOrigin CSS - SiteOrigin Premium - SiteOrigin Widgets Bundle - Temporary Login - UpdraftPlus – Backup/Restore - WP Mail Logging - WP Mail SMTP - WP Super Cache - WPCode Lite - Yoast Duplicate Post * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Contact Form 7] Contact Form 7 not sending admin/user emails (only double opt-in works)](https://wordpress.org/support/topic/contact-form-7-not-sending-admin-user-emails-only-double-opt-in-works/) * Thread Starter [makebranding](https://wordpress.org/support/users/makebranding/) * (@makebranding) * [7 months, 2 weeks ago](https://wordpress.org/support/topic/contact-form-7-not-sending-admin-user-emails-only-double-opt-in-works/#post-18694991) * Yes, I do receive the green success message. However, neither Email-1 nor Email- 2 are being sent, as confirmed by our email logging plugin. Only the double opt- in email is being delivered. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Contact Form 7] Contact Form 7 not sending admin/user emails (only double opt-in works)](https://wordpress.org/support/topic/contact-form-7-not-sending-admin-user-emails-only-double-opt-in-works/) * Thread Starter [makebranding](https://wordpress.org/support/users/makebranding/) * (@makebranding) * [7 months, 2 weeks ago](https://wordpress.org/support/topic/contact-form-7-not-sending-admin-user-emails-only-double-opt-in-works/#post-18693818) * This is what the settings look like: * ![](https://i0.wp.com/www.museumsverband-bw.de/wp-content/uploads/2025/10/Email1. png?ssl=1) * ![](https://i0.wp.com/www.museumsverband-bw.de/wp-content/uploads/2025/10/Email2. png?ssl=1) * The Opt-In-Email always works. However, the previous 2 do not work * ![](https://i0.wp.com/www.museumsverband-bw.de/wp-content/uploads/2025/10/Email3. png?ssl=1) - This reply was modified 7 months, 2 weeks ago by [makebranding](https://wordpress.org/support/users/makebranding/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Contact Form 7] Contact Form 7 not sending admin/user emails (only double opt-in works)](https://wordpress.org/support/topic/contact-form-7-not-sending-admin-user-emails-only-double-opt-in-works/) * Thread Starter [makebranding](https://wordpress.org/support/users/makebranding/) * (@makebranding) * [7 months, 2 weeks ago](https://wordpress.org/support/topic/contact-form-7-not-sending-admin-user-emails-only-double-opt-in-works/#post-18693625) * We have implemented a test form on this site: [https://www.museumsverband-bw.de/testseite/](https://www.museumsverband-bw.de/testseite/) The original form is located here: [https://www.museumsverband-bw.de/newsletter-volontariat](https://www.museumsverband-bw.de/newsletter-volontariat/) Viewing 5 replies - 1 through 5 (of 5 total)