Title: MailUp Support for WordPress's Replies | WordPress.org

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# MailUp Support for WordPress

  [  ](https://wordpress.org/support/users/mailup4wp/)

 *   [Profile](https://wordpress.org/support/users/mailup4wp/)
 *   [Topics Started](https://wordpress.org/support/users/mailup4wp/topics/)
 *   [Replies Created](https://wordpress.org/support/users/mailup4wp/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/mailup4wp/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/mailup4wp/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/mailup4wp/engagements/)
 *   [Favorites](https://wordpress.org/support/users/mailup4wp/favorites/)

 Search replies:

## Forum Replies Created

Viewing 6 replies - 1 through 6 (of 6 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[MailUp newsletter sign-up form] Your widget crashes my theme!!!](https://wordpress.org/support/topic/your-widget-crashes-my-theme/)
 *  Plugin Author [MailUp Support for WordPress](https://wordpress.org/support/users/mailup4wp/)
 * (@mailup4wp)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/your-widget-crashes-my-theme/#post-8462701)
 * Hi,
    can you provide some more informations: – Do you have any console error 
   on the page where mailup form is printed out? – Which theme do you have installed?
 * You can send your credentials to our email address: “support @ mailup . it” (
   without spaces), so we can help you resolve the issue.
 * Regards
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[MailUp newsletter sign-up form] WP 4.6.1 don’t save data](https://wordpress.org/support/topic/wp-4-6-1-dont-save-data/)
 *  Plugin Author [MailUp Support for WordPress](https://wordpress.org/support/users/mailup4wp/)
 * (@mailup4wp)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/wp-4-6-1-dont-save-data/#post-8442453)
 * Hi,
    we have updated the plugin, after this update it will let you send us anonymous
   data about problems and errors.
 * Regards
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[MailUp newsletter sign-up form] WP 4.6.1 don’t save data](https://wordpress.org/support/topic/wp-4-6-1-dont-save-data/)
 *  Plugin Author [MailUp Support for WordPress](https://wordpress.org/support/users/mailup4wp/)
 * (@mailup4wp)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/wp-4-6-1-dont-save-data/#post-8409240)
 * Have you tried to change your theme to default wordpress theme? Does the error
   persists?
 * You can send your credentials to our email address: “support @ mailup . it” (
   without spaces), so we can help you resolve the issue.
 * Regards
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[MailUp newsletter sign-up form] WP 4.6.1 don’t save data](https://wordpress.org/support/topic/wp-4-6-1-dont-save-data/)
 *  Plugin Author [MailUp Support for WordPress](https://wordpress.org/support/users/mailup4wp/)
 * (@mailup4wp)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/wp-4-6-1-dont-save-data/#post-8404628)
 * Hi, can you give us some more informations?
    – What theme have you installed?–
   Did you make any change on the included files in the admin area (ex. jQuery or
   other js)? – Did you get this error after the installation of a plugin? – What
   browser do you use? Do you have any error in your browser JavaScript console?
 * Regards
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[MailUp newsletter sign-up form] Not working WP 4.6.1](https://wordpress.org/support/topic/not-working-wp-4-6-1-2/)
 *  Plugin Author [MailUp Support for WordPress](https://wordpress.org/support/users/mailup4wp/)
 * (@mailup4wp)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/not-working-wp-4-6-1-2/#post-8274709)
 * Hi, yes, we are constantly updating the plugin.
    Unfortunately we installed the
   plugin on version 4.6 of wordpress, but we can’t reproduce the error. Can you
   provide these additional details: – are you using a WP admin user with full write
   permissions? – are you using other plugins? If yes, please provide a list – which
   browser do you use? Can you tell us if you have any error in your browser console?–
   what happens if you click on the “Reset” button in mailup settings panel? Are
   the default values inserted in the fields?
 * Regards
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[MailUp newsletter sign-up form] Not working WP 4.6.1](https://wordpress.org/support/topic/not-working-wp-4-6-1-2/)
 *  Plugin Author [MailUp Support for WordPress](https://wordpress.org/support/users/mailup4wp/)
 * (@mailup4wp)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/not-working-wp-4-6-1-2/#post-8270794)
 * Hi, can you explain better the problem that you have found?
    Is the problem about
   the settings? Or about the data in input fields that is not saved in your mailup
   account panel? Did you follow this tutorial? [http://help.mailup.com/display/mailupUserGuide/WordPress#WordPress-ConnectingWordPresstoMailUp](http://help.mailup.com/display/mailupUserGuide/WordPress#WordPress-ConnectingWordPresstoMailUp)
 * Regards

Viewing 6 replies - 1 through 6 (of 6 total)