Title: MailUp's Replies | WordPress.org --- # MailUp [ ](https://wordpress.org/support/users/mailup/) * [Profile](https://wordpress.org/support/users/mailup/) * [Topics Started](https://wordpress.org/support/users/mailup/topics/) * [Replies Created](https://wordpress.org/support/users/mailup/replies/) * [Reviews Written](https://wordpress.org/support/users/mailup/reviews/) * [Topics Replied To](https://wordpress.org/support/users/mailup/replied-to/) * [Engagements](https://wordpress.org/support/users/mailup/engagements/) * [Favorites](https://wordpress.org/support/users/mailup/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 124 total) 1 [2](https://wordpress.org/support/users/mailup/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/mailup/replies/page/3/?output_format=md)… [7](https://wordpress.org/support/users/mailup/replies/page/7/?output_format=md) [8](https://wordpress.org/support/users/mailup/replies/page/8/?output_format=md) [9](https://wordpress.org/support/users/mailup/replies/page/9/?output_format=md) [→](https://wordpress.org/support/users/mailup/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MailUp for Wordpress - Email and Newsletter Subscription Form] Recaptcha](https://wordpress.org/support/topic/recaptcha-207/) * Plugin Author [MailUp](https://wordpress.org/support/users/mailup/) * (@mailup) * [2 years, 1 month ago](https://wordpress.org/support/topic/recaptcha-207/#post-17785376) * Hi [@bobcasarini](https://wordpress.org/support/users/bobcasarini/) , * I would like to inform you that this is a feature reported for one of the next updates of the plugin. At the moment, we do not have an exact timeline on the release. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MailUp for Wordpress - Email and Newsletter Subscription Form] La lista non viene salavata](https://wordpress.org/support/topic/la-lista-non-viene-salavata/) * Plugin Author [MailUp](https://wordpress.org/support/users/mailup/) * (@mailup) * [2 years, 5 months ago](https://wordpress.org/support/topic/la-lista-non-viene-salavata/#post-17350949) * Buongiorno, ci scusiamo del ritardo nella risposta. Stiamo analizzando la problematica, ma può per favore indicarci la versione del plugin che sta usando? * Inoltre, quale versione di php sta usando nel vostro sito web? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MailUp for Wordpress - Email and Newsletter Subscription Form] FatalError on Plugin activation](https://wordpress.org/support/topic/fatalerror-on-plugin-activation/) * Plugin Author [MailUp](https://wordpress.org/support/users/mailup/) * (@mailup) * [2 years, 8 months ago](https://wordpress.org/support/topic/fatalerror-on-plugin-activation/#post-17155278) * [@devpublifarm](https://wordpress.org/support/users/devpublifarm/) can you point me to where I can find the application form on your site? Despite the error you reported, is the form operational for you? Can suggest you to clear server cache of your web site? - This reply was modified 2 years, 8 months ago by [MailUp](https://wordpress.org/support/users/mailup/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MailUp for Wordpress - Email and Newsletter Subscription Form] FatalError on Plugin activation](https://wordpress.org/support/topic/fatalerror-on-plugin-activation/) * Plugin Author [MailUp](https://wordpress.org/support/users/mailup/) * (@mailup) * [2 years, 8 months ago](https://wordpress.org/support/topic/fatalerror-on-plugin-activation/#post-17153318) * Hi, * thanks for the detail, I was able to replicate it within your website. Does this error appear to you since you updated our plugin? Can you please tell me the version of jQuery?Within the configurations of our plugin can you access it? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MailUp for Wordpress - Email and Newsletter Subscription Form] FatalError on Plugin activation](https://wordpress.org/support/topic/fatalerror-on-plugin-activation/) * Plugin Author [MailUp](https://wordpress.org/support/users/mailup/) * (@mailup) * [2 years, 8 months ago](https://wordpress.org/support/topic/fatalerror-on-plugin-activation/#post-17146213) * Hi, I replicated the issue. I recommend that you disable the plugin, and uninstall it. Then install it again and log in to the Dashboard to connect to your Mailup console. This way I do not replicate the problem. * I look forward to your feedback. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MailUp for Wordpress - Email and Newsletter Subscription Form] FatalError on Plugin activation](https://wordpress.org/support/topic/fatalerror-on-plugin-activation/) * Plugin Author [MailUp](https://wordpress.org/support/users/mailup/) * (@mailup) * [2 years, 8 months ago](https://wordpress.org/support/topic/fatalerror-on-plugin-activation/#post-17143926) * Hi, thank you for the error log, can you please update your php component of the website as well? The 7.x version of php is deprecated. Please update to at least version 8.2 (which we tested compatibility on). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MailUp for Wordpress - Email and Newsletter Subscription Form] Plugin va in errore](https://wordpress.org/support/topic/plugin-va-in-errore/) * Plugin Author [MailUp](https://wordpress.org/support/users/mailup/) * (@mailup) * [2 years, 8 months ago](https://wordpress.org/support/topic/plugin-va-in-errore/#post-17136427) * Ciao [@eddymouse](https://wordpress.org/support/users/eddymouse/) il plugin è stato aggiornato e compatibile con la versione 6.3.x di WordPress. Inoltre è compatibile con la versione stabile di php. Potresti per favore aggiornare, prima di tutto, la versione php del sito su cui stai lavorando? Inoltre potresti per favore installare il plugin QueryMonitor, in modo da verificare se dopo l’aggiornamento del php, replichi nuovamente il problema evidenziato? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MailUp for Wordpress - Email and Newsletter Subscription Form] Crash del sito](https://wordpress.org/support/topic/crash-del-sito/) * Plugin Author [MailUp](https://wordpress.org/support/users/mailup/) * (@mailup) * [2 years, 9 months ago](https://wordpress.org/support/topic/crash-del-sito/#post-17102939) * [@zzanna](https://wordpress.org/support/users/zzanna/) e [@esperosrl](https://wordpress.org/support/users/esperosrl/), * vi ringraziamo della puntuale e preziosa segnalazione. La situazione è sotto monitoraggio, il problema è stato risolto nel giro di pochi minuti. * Ora potete abilitare nuovamente il plugin. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MailUp for Wordpress - Email and Newsletter Subscription Form] Crash del sito](https://wordpress.org/support/topic/crash-del-sito/) * Plugin Author [MailUp](https://wordpress.org/support/users/mailup/) * (@mailup) * [2 years, 9 months ago](https://wordpress.org/support/topic/crash-del-sito/#post-17098567) * Buongiorno [@esperosrl](https://wordpress.org/support/users/esperosrl/) la ringraziamo della segnalazione puntuale. La avviso che la situazione è stata prontamente ripristinata. Ci scusiamo per il disagio provocato. Le comunichiamo che sono in corso le attività per risolvere la problematica che si è evidenziata, in modo che non accada in futuro. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MailUp for Wordpress - Email and Newsletter Subscription Form] Crash del sito](https://wordpress.org/support/topic/crash-del-sito/) * Plugin Author [MailUp](https://wordpress.org/support/users/mailup/) * (@mailup) * [2 years, 9 months ago](https://wordpress.org/support/topic/crash-del-sito/#post-17088234) * Ciao, [@comandc](https://wordpress.org/support/users/comandc/) la situazione era sotto monitoraggio. E’ stata ripristinata tempestivamente dal nostro dipartimento di sviluppo. * Stiamo provvedendo ad implementare ulteriori ottimizzazioni del servizio. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MailUp for Wordpress - Email and Newsletter Subscription Form] plugin not working with WordPress Version 6.3.1](https://wordpress.org/support/topic/plugin-not-working-with-wordpress-version-6-3-1/) * Plugin Author [MailUp](https://wordpress.org/support/users/mailup/) * (@mailup) * [2 years, 9 months ago](https://wordpress.org/support/topic/plugin-not-working-with-wordpress-version-6-3-1/#post-17088048) * Hi [@andreyellow46](https://wordpress.org/support/users/andreyellow46/) , * I inform that our development department, is continuing the compatibility analysis of our Plugin with WordPress 6.3.x. As soon as possible we will update the plugin page indicating the new compatibility. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MailUp for Wordpress - Email and Newsletter Subscription Form] Crash del sito](https://wordpress.org/support/topic/crash-del-sito/) * Plugin Author [MailUp](https://wordpress.org/support/users/mailup/) * (@mailup) * [2 years, 9 months ago](https://wordpress.org/support/topic/crash-del-sito/#post-17062693) * Ciao, [@comandc](https://wordpress.org/support/users/comandc/) [@cimbomix](https://wordpress.org/support/users/cimbomix/) [@esperosrl](https://wordpress.org/support/users/esperosrl/) [@vinxthelinx](https://wordpress.org/support/users/vinxthelinx/), vi comunichiamo che ora il problema è rientrato. Abbiamo effettuato ulteriori analisi e test interni e non riscontriamo ulteriori discrepanze. Potete attivare nuovamente i plugin nei siti in cui erano presenti. Se notate delle ulteriori incongruenze, vi chiediamo la cortesia di scrivere a [support@mailup.com](https://wordpress.org/support/users/mailup/replies/support@mailup.com?output_format=md) in modo da poter analizzare nel dettaglio il singolo caso con puntualità * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MailUp for Wordpress - Email and Newsletter Subscription Form] Crash del sito](https://wordpress.org/support/topic/crash-del-sito/) * Plugin Author [MailUp](https://wordpress.org/support/users/mailup/) * (@mailup) * [2 years, 9 months ago](https://wordpress.org/support/topic/crash-del-sito/#post-17062520) * Ciao [@cimbomix](https://wordpress.org/support/users/cimbomix/) ,al momento è consigliato disabilitare (una soluzione è disabilitarlo tramite il servizio ftp) il plugin che è attivo nei siti web, in modo che i siti web siano operativi. Stiamo proseguendo le lavorazioni urgenti per ripristinare quanto prima. Se ha necessità ulteriori può contattarci a [support@mailup.com](https://wordpress.org/support/users/mailup/replies/support@mailup.com?output_format=md)– ci scusiamo riguardo la problematica in corso * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MailUp for Wordpress - Email and Newsletter Subscription Form] Crash del sito](https://wordpress.org/support/topic/crash-del-sito/) * Plugin Author [MailUp](https://wordpress.org/support/users/mailup/) * (@mailup) * [2 years, 9 months ago](https://wordpress.org/support/topic/crash-del-sito/#post-17061799) * Ciao [@comandc](https://wordpress.org/support/users/comandc/) e [@vinxthelinx](https://wordpress.org/support/users/vinxthelinx/) vi consigliamo, al momento di disabilitare il plugin che è attivo nei siti web. Stiamo riscontrando una discrepanza a livello di rete sul servizio di autenticazione, stiamo lavorando con urgenza per il ripristino. Vi contattemo in questo canale per il termine delle lavorazioni di risoluzione. Eventualmente potete scrivere all’indirizzo [support@mailup.com](https://wordpress.org/support/users/mailup/replies/support@mailup.com?output_format=md) per indicare la problematica, fornendo tutti i dettagli, e verrete contattati tempestivamente. - This reply was modified 2 years, 9 months ago by [MailUp](https://wordpress.org/support/users/mailup/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MailUp for Wordpress - Email and Newsletter Subscription Form] Site very slow (front and backend)](https://wordpress.org/support/topic/site-very-slow-front-and-backend/) * Plugin Author [MailUp](https://wordpress.org/support/users/mailup/) * (@mailup) * [2 years, 10 months ago](https://wordpress.org/support/topic/site-very-slow-front-and-backend/#post-17051166) * Hi [@nolitacrazylab](https://wordpress.org/support/users/nolitacrazylab/) * can you give us more details about the error you attached? On which page does it show you?Do you encounter it as a result of which action?Are you using the latest version of our plugin?or are you a first time plugin installer? * Thanks for your replies, Viewing 15 replies - 1 through 15 (of 124 total) 1 [2](https://wordpress.org/support/users/mailup/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/mailup/replies/page/3/?output_format=md)… [7](https://wordpress.org/support/users/mailup/replies/page/7/?output_format=md) [8](https://wordpress.org/support/users/mailup/replies/page/8/?output_format=md) [9](https://wordpress.org/support/users/mailup/replies/page/9/?output_format=md) [→](https://wordpress.org/support/users/mailup/replies/page/2/?output_format=md)