Title: macinerney's Replies | WordPress.org --- # macinerney [ ](https://wordpress.org/support/users/macinerney/) * [Profile](https://wordpress.org/support/users/macinerney/) * [Topics Started](https://wordpress.org/support/users/macinerney/topics/) * [Replies Created](https://wordpress.org/support/users/macinerney/replies/) * [Reviews Written](https://wordpress.org/support/users/macinerney/reviews/) * [Topics Replied To](https://wordpress.org/support/users/macinerney/replied-to/) * [Engagements](https://wordpress.org/support/users/macinerney/engagements/) * [Favorites](https://wordpress.org/support/users/macinerney/favorites/) Search replies: ## Forum Replies Created Viewing 5 replies - 1 through 5 (of 5 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[UpdraftPlus: WP Backup & Migration Plugin] Cannot restore from backup as it keeps on verifying](https://wordpress.org/support/topic/cannot-restore-from-backup-as-it-keeps-on-verifying/) * [macinerney](https://wordpress.org/support/users/macinerney/) * (@macinerney) * [5 years, 10 months ago](https://wordpress.org/support/topic/cannot-restore-from-backup-as-it-keeps-on-verifying/#post-13298595) * Ela, * I just reread your msg, and see that you recently updated. Assuming that you are referring to updating to the newest version of WP, that is probably the problem. The new wp may not be compatible with the Updraftplus software. If this is the case, contact your web host to see if they have a recent copy of your site saved( many do this for their customers, but may not advertise this), and if so, ask them to re-install the previous WP software. That may well take care of your banner and the updraft plus restoration issues. If they do not have a version, ask them if there is any way to see how far the updraft plus software got before it crashed. In my case, it had not changed any files yet, so when the replaced the WP with the older version, all of my problems (slider, stripe payments) that were not working started working again, and I did not even have to use their back up. * As a rule, it is usually better to wait a little while before installing new versions of operating systems. It takes time for plug-in developers to discover and fix problems. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[UpdraftPlus: WP Backup & Migration Plugin] Cannot restore from backup as it keeps on verifying](https://wordpress.org/support/topic/cannot-restore-from-backup-as-it-keeps-on-verifying/) * [macinerney](https://wordpress.org/support/users/macinerney/) * (@macinerney) * [5 years, 10 months ago](https://wordpress.org/support/topic/cannot-restore-from-backup-as-it-keeps-on-verifying/#post-13298444) * Ela, * I am so sorry to hear that you are having the same problem that I had last week. * What version on WP are you using? Have you updated to the latest version recently? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[UpdraftPlus: WP Backup & Migration Plugin] Cannot restore from backup as it keeps on verifying](https://wordpress.org/support/topic/cannot-restore-from-backup-as-it-keeps-on-verifying/) * [macinerney](https://wordpress.org/support/users/macinerney/) * (@macinerney) * [5 years, 10 months ago](https://wordpress.org/support/topic/cannot-restore-from-backup-as-it-keeps-on-verifying/#post-13277835) * Tweetytwoo, let me know if this works for you or not. Thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[UpdraftPlus: WP Backup & Migration Plugin] Cannot restore from backup as it keeps on verifying](https://wordpress.org/support/topic/cannot-restore-from-backup-as-it-keeps-on-verifying/) * [macinerney](https://wordpress.org/support/users/macinerney/) * (@macinerney) * [5 years, 10 months ago](https://wordpress.org/support/topic/cannot-restore-from-backup-as-it-keeps-on-verifying/#post-13269682) * My problems started when I moved from wordpress 5.4 to 5.5. several plugins stopped working including stripe which processes $ payments. So I decided to restore to previous version. However, the updraft plus plug is was one of the ones that did not work with 5.5 for me… so it stalled at verify. * I asked tech support at my web host to verify that the restoration has not really started and that it would be safe to terminate the restore. Then I had the host re-install the previous WordPress version, and everything started working fine, including stripe. * From this I learned that you should wait a few months before upgrading to new wordpress version to give plug in developers time to adapt their software. * Not sure if this is the same problem that you are having, but maybe it will help. Best of luck to you. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[UpdraftPlus: WP Backup & Migration Plugin] Cannot restore from backup as it keeps on verifying](https://wordpress.org/support/topic/cannot-restore-from-backup-as-it-keeps-on-verifying/) * [macinerney](https://wordpress.org/support/users/macinerney/) * (@macinerney) * [5 years, 10 months ago](https://wordpress.org/support/topic/cannot-restore-from-backup-as-it-keeps-on-verifying/#post-13264530) * Hello, * I tried restoring my site 2 days ago, and it is still stuck on verifying. How do I cancel a restoration, once started? Can I just close the browser window, or deactivate the plugin? * Here is log file… * 0000.009 () Opened log file at time: Fri, 14 Aug 2020 22:21:52 +0000 on [https://yogateacher.com](https://yogateacher.com) 0000.009 () UpdraftPlus WordPress backup plugin ([https://updraftplus.com](https://updraftplus.com)): 1.16.26 WP: 5.5 PHP: 7.3.21 (cgi-fcgi, Linux box2184.bluehost.com 4.14.121-197. ELK.el7.x86_64 #1 SMP Tue May 21 13:15:47 CDT 2019 x86_64) MySQL: 5.7.23-23 WPLANG: en_US Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 256M ( used: 81.1M | 83M) multisite: N openssl: OpenSSL 1.1.1g 21 Apr 2020 mcrypt: N LANG: ZipArchive::addFile: Y 0000.248 () Free space on disk containing Updraft’s temporary directory: 312365.5 MB Viewing 5 replies - 1 through 5 (of 5 total)